Owner at a tech services company with 51-200 employees
Real User
Top 20
A small and midsize business enterprise resource planning solution and is very powerful for core financials
Pros and Cons
  • "It is strong in integration."
  • "It requires a lot of expertise to implement."

What is our primary use case?

It is an ERP and a small and midsize business enterprise resource planning solution.

How has it helped my organization?

It is strong in integration, and in this particular business, you have a lot of independent software vendors that do products for vertical markets that integrate directly into GP. So, we tend to sell the strengths and not the weaknesses. But, if you want software that can run a bank, you need a system built from the ground up to run a bank, and this solution can't do that. So, when we purchase, we deal directly with Microsoft and don't go through the channel to buy our product.

It is a very good product and is priced well. If you look at current reviews, they are not on the top of the list, but our customers also think it's an excellent product.

What is most valuable?

It is very powerful for core financials.

What needs improvement?

The shortcoming of this solution is that part of it is written in 32-bit, and the world is moving to 64-bit and Business Central is completely 64-bit. This could be a limitation, not within the product itself, depending on what you want to interface and integrate.

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Microsoft Dynamics GP
April 2024
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For how long have I used the solution?

We have been using this solution for a long time.

What do I think about the scalability of the solution?

The database is SQL Server, which utilizes store procedures, and the store procedures are on SQL Server. So, to some extent, the product is scalable, but it's not one size fits all. For example, if you're running three big companies, it could probably scale to handle them. Still, if you are running 30 small companies, it probably couldn't take 30 small companies properly because of the functionality. Therefore, you have to know the marketplace. We have close to 100 customers using the solution.

How was the initial setup?

It requires a lot of expertise to implement, and a customer can't buy it on the shelf and run it. We don't need more than two people to implement it because the customer does most of the work, and we train them. We do the project, set up the implementation framework, design the processes and run the system once it's implemented.

What other advice do I have?

I rate this solution an eight out of ten. Regarding advice, find a reseller who understands the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user626079 - PeerSpot reviewer
GP Functional Consultant at a tech vendor with 51-200 employees
Vendor
You can't easily manipulate the data and edit documents like in other solutions. The tool requires voiding and provides audit trails.

What is most valuable?

You can't easily manipulate the data and change something like in the QuickBooks where you can edit documents. This tool requires voiding and provides audit trails.

How has it helped my organization?

This is used by several different clients for different purposes. It helps to streamline and automate their accounting processes.

What needs improvement?

Some of its functionality should be more automated. They are always working on new releases.

For how long have I used the solution?

I have used this solution for seven years.

What do I think about the stability of the solution?

There were no stability issues, especially when the server requirements are set up correctly.

What do I think about the scalability of the solution?

If the servers are not set up to properly to house or maintain the data, then there could be scalability issues.

How are customer service and technical support?

Microsoft usually gets back to you in an hour. I work at a consulting firm, so we field the low level support. If there is anything we cannot work through, or if there are bugs/quality issues, we reach out to Microsoft.

Which solution did I use previously and why did I switch?

I've used several different accounting suites at an accounting firm and at other consulting firms.

How was the initial setup?

The setup is complex, but there are instructions and consulting firms who can help you out with the process.

What's my experience with pricing, setup cost, and licensing?

It can be expensive. It depends on the size of your business and what you are trying to achieve with it.

Which other solutions did I evaluate?

We did look at other options.

What other advice do I have?

It depends on the size of your business and what you are trying to achieve.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Microsoft Partners, i.e., we resell their product to clients.
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Buyer's Guide
Microsoft Dynamics GP
April 2024
Learn what your peers think about Microsoft Dynamics GP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,428 professionals have used our research since 2012.
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Microsoft Dynamics GP Techno Functional Consultant at a financial services firm with 1,001-5,000 employees
Consultant
The system is easy to customize and has user-friendly access
Pros and Cons
  • "The system is easy to customize and has user-friendly access. ​"
  • "It still can be improved in web-based and build reporting. ​"

How has it helped my organization?

The product has improved a lot from the approval processing, attachments, and reporting. 

What is most valuable?

  • Financial
  • Payables
  • Sales
  • Inventory 

The system is easy to customize and has user-friendly access. 

What needs improvement?

It still can be improved in web-based and build reporting. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No, but sometimes there are issues when the application is not maintained well.

What do I think about the scalability of the solution?

Yeah.

How are customer service and technical support?

Nine out of 10. Since I am a technical person, it is easy to support and modify according to a client request.

Which solution did I use previously and why did I switch?

No. we were not using any other solution before.

How was the initial setup?

Setup is straightforward. That is an another big advantage of this application.

What's my experience with pricing, setup cost, and licensing?

Its pricing and licensing are high. Of course, we all know that it is Microsoft.

Which other solutions did I evaluate?

We evaluated some local products, because of the pricing, but this product has better features and support. 

What other advice do I have?

For a bigger environment, this is the best product to go with for an in-house support team. For a smaller environment, I would not suggest this product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Microsoft Dynamics GP Techno Functional Consultant at a financial services firm with 1,001-5,000 employees
Consultant
We use it for reporting and presentations. I would like to see improvements in several of the modules.

What is most valuable?

The following modules are valuable:

  • Analytical Accounting
  • Sales
  • Finance
  • Purchasing
  • Requisition Management
  • Workflow
  • Security

How has it helped my organization?

  • Easy and customizable solution
  • We use it for reporting and presentation purposes
  • User-friendly: A key factor for a financial application
  • Helps my company a lot

What needs improvement?

The following modules need improvement:

  • Inventory
  • Payroll
  • Fixed Assets
  • Analytical Accounting (AA)

For how long have I used the solution?

I have used this solution for around five years.

What do I think about the stability of the solution?

All types of software have some minor or major issues and we can manage with them. However, stability is important when the product is delivered. For this product, I would give the stability a rating of 8/10.

How is customer service and technical support?

I have not contacted Microsoft technical support.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing policies are quite high for a mid-level company.

Which other solutions did I evaluate?

We evaluated some other local software solutions and SAP.

What other advice do I have?

Make sure that all the facilities in this solution help your business before implementing it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Consultant at a tech services company with 51-200 employees
Consultant
The fixed assets and bank management features are valuable.

What is most valuable?

Fixed assets and bank management are the most valuable features.

How has it helped my organization?

  • Easy and fast reconciliation

What needs improvement?

  • Budget commitment and an easy way to import transactions into bank management.
  • Reconcile to GL tool should also incorporate bank management transactions.

For how long have I used the solution?

I have used it for four years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because it did not accommodate all of our requirements.

How was the initial setup?

Initial setup was straightforward with a few customizations to accommodate clients' requirements.

What about the implementation team?

A vendor team implemented it. Their experience was good and very eager to learn Dynamics GP.

What other advice do I have?

The license cost should be reduced to enable small businesses to purchase a license of their own.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Microsoft partner.
PeerSpot user
it_user617406 - PeerSpot reviewer
Microsoft Certified Trainer at a tech vendor with 51-200 employees
Vendor
Auditable ERP package with reporting and transaction functions.

What is most valuable?

It is an excellent, auditable ERP package.

How has it helped my organization?

I’ve implemented several hundred Microsoft Dynamics GP systems for many customers. The improvements brought about in the client’s reporting and transaction functions are off the charts.

What needs improvement?

Not quite all the reports are fully exportable to Excel.

For how long have I used the solution?

We have been using this solution since 1987, i.e., earlier versions of the same product.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The level of technical support is outstanding.

Which solution did I use previously and why did I switch?

I help customers move from QuickBooks, Sage Peachtree Accounting Software, Sage MAS, and other products to Microsoft Dynamics GP.

How was the initial setup?

This is a high-end ERP accounting package. I recommend using some sort of implementation support.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is handled by Microsoft.

What other advice do I have?

Find a good Microsoft Dynamics GP reseller to assist with the implementation process.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
PeerSpot user
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Updated: April 2024
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Buyer's Guide
Download our free Microsoft Dynamics GP Report and get advice and tips from experienced pros sharing their opinions.