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OkhanBABUCCU - PeerSpot reviewer
Microsoft Solutions Manager at a tech consulting company with 11-50 employees
Real User
Top 20
Sep 19, 2024
Provides latest threat detection capabilities and good technical support services
Pros and Cons
  • "The most valuable features offer the latest threat detection and response capabilities."
  • "The product's advanced analytics and reporting features could be improved."

What is our primary use case?

Our use case for the solution is focused on cost management and security in a multi-cloud environment. We use it alongside solutions like SIEM tools and deploy it as part of a broader security strategy.

How has it helped my organization?

The platform has improved our security posture by providing comprehensive threat detection and response capabilities. It helps in managing security across various environments effectively. However, we occasionally encounter issues when on-site products conflict with this solution.

What is most valuable?

The product's most valuable features offer the latest threat detection and response capabilities. These features are crucial for our SMB customers, especially given the high inflation in Turkey, which impacts cost considerations.

What needs improvement?

The product's advanced analytics and reporting features could be improved.

Buyer's Guide
Microsoft Defender for Cloud
December 2025
Learn what your peers think about Microsoft Defender for Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft Defender for Cloud for about three to four years.

What do I think about the stability of the solution?

The product performs reliably across various environments.

What do I think about the scalability of the solution?

The platform's scalability is excellent. It is well-suited for both small and large organizations.

How are customer service and support?

The support team is responsive and offers valuable assistance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup can vary in complexity depending on the existing environment and the number of users. It's relatively straightforward for smaller setups, but larger deployments can be more complex.

What about the implementation team?

We handle the deployment and integration ourselves.

What was our ROI?

The solution's ROI is positive, given its comprehensive security features and integration capabilities, which justify the investment.

What's my experience with pricing, setup cost, and licensing?

The product's pricing policy is generally favorable.

Which other solutions did I evaluate?

We evaluated other options, but Microsoft Defender for Cloud was chosen for its strong integration with other Microsoft products and comprehensive feature set.

What other advice do I have?

The solution is robust, but staying updated with the latest features and best practices is crucial to maximize its benefits.

Overall, I rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2000310 - PeerSpot reviewer
Information Security Specialist-Associate Consultant at a tech services company with 5,001-10,000 employees
Reseller
Nov 28, 2022
Scans for vulnerabilities in a cloud environment, gives recommendations according to the framework, and improves our Secure Score
Pros and Cons
  • "The security policy is the most valuable feature for us. We can go into the environment settings and attach any globally recognized framework like ISO or any benchmark."
  • "After getting a recommendation, it takes time for the solution to refresh properly to show that the problem has been eliminated."

What is our primary use case?

We use Microsoft Defender to scan for vulnerabilities related to any container or server in the cloud environment in Azure. Microsoft Defender suggests recommendations and security alerts according to the default framework. We can also use other frameworks like ISO benchmarks to assess our infrastructure and get recommendations on what can be fixed.

The solution is deployed on a public cloud, and Azure is the cloud provider.

We use Microsoft Defender for Cloud to natively support Azure.

We are resellers. We customize the solution and sell it to clients.

How has it helped my organization?

The solution has improved our organization in terms of benchmarking. Our Secure Score has improved a lot, and we're compliant with particular benchmarks.

The single-pane-of-glass view gives us the Secure Score in a single dashboard. It shows us all of the collective resources we have, including what is on-premises and on the cloud. It's a single graphical representation and a unified view that we can customize according to the client. We can adjust the Secure Score dashboard to show whatever the client wants to see. It can show the Secure Score, security alerts, and compliance score. The compliance score shows how compliant the environment is.

Our current security posture is a combination of the benchmark plus Zero Trust. We have a set of policies in Zero Trust that covers all six layers of the cloud, like the identity network, infrastructure, applications, endpoint, and end data. It's structured to cover every aspect of the cloud using the customized policy in Microsoft Defender.

The solution has improved our Microsoft Security Score a lot. 

Microsoft Defender is set to scan the virtual machines, SQL databases, and private endpoints every 30 minutes. For some of them, we just clicked "quick fix" and it created a private endpoint instantly and showed that it was rectified. Those quick fixes were instantaneous.

For our response time, critical findings take approximately two days while medium findings take three to seven days.

The solution has increased our efficiency.

What is most valuable?

The security policy is the most valuable feature for us. We can go into the environment settings and attach any globally recognized framework like ISO or any benchmark. We can also use our customized benchmark, like Zero Trust, if we want to implement it.

We can deploy different net agents on the on-premises assets, and Defender will scan those on-premises resources and give us recommendations to fix them.

The solution gives us recommendations to enable a DDoS protection plan on our virtual network. Right now, the DDoS, enforcing MFA, and conditional access policies make our organization more secure.

It's a good tool for keeping multi-cloud infrastructure and cloud resources secure. It's a market leader right now.

What needs improvement?

Right now, the solution covers a limited set of resources. If taken into scope, it will improve more.

After getting a recommendation, it takes time for the solution to refresh properly to show that the problem has been eliminated. 

Sometimes we'll receive a recommendation, but the problem still won't be fixed. This could be due to end-of-life machines. If the solution isn't properly refreshed, we need to wait for two or three days to remove those recommendations. Sometimes we have to reach out to Microsoft to check why the problem hasn't been fixed after following the recommendations.

For example, after a recommendation about AML files, it didn't show that the fix had been applied even though it was. It took more than four days to show that the fix had been applied. 

There are some policies that we're not able to use due to some business justifications. For instance, the storage account should be private, but it's public because a third party is interacting with that storage account and we can't limit the public access because there is no whitelisting available in terms of IPs.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the scalability of the solution?

It's scalable, but it's an additional cost to increase the scalability.

How are customer service and support?

I would rate the technical support a seven out of ten. They respond quickly and give us detailed information.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have also used CSPMs and other tools, but there were some limitations there. Defender gives us more customization in terms of frameworks, which is why we chose it.

How was the initial setup?

The initial setup was straightforward. It took one day. We used two full-time team members for deployment. 

What about the implementation team?

We deployed the solution in-house and designed the architecture.

What was our ROI?

This solution saved us money.

What's my experience with pricing, setup cost, and licensing?

There are two different plans. We're using the secure basic plan, but we have used the end security plan as well. There are additional costs, but it gives us more functionalities compared to the basic plan. It provides threat detection and integration capabilities. We have not enabled that due to the cost, but it's a possibility.

What other advice do I have?

I would rate this solution an eight out of ten. Using this solution gave us confidence.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Defender for Cloud
December 2025
Learn what your peers think about Microsoft Defender for Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Drew Moen - PeerSpot reviewer
CEO / Owner at a tech services company with 11-50 employees
Real User
Sep 7, 2022
Because it's an integrated solution, it gives us more possibilities to take action automatically
Pros and Cons
  • "Most importantly, it's an integrated solution. We not only have Defender for Cloud, but we also have Defender for Endpoint, Defender for Office 365, and Defender for Identity. It's an integrated, holistic solution."
  • "Sometimes, it's very difficult to determine when I need Microsoft Defender for Cloud for a special resource group or certain kinds of products. That's not an issue directly with the product, though."

What is our primary use case?

We have a managed detection and response solution, a type of SOC/SIEM/SOAR product, and we are adding data sources to our solution. We want to have data for our Azure cloud environment as well, so we use Microsoft Defender for Cloud as one of the sources for our Azure environment.

We use it as an extra way to gain trust for our environment. We have purposely secured the total Azure cloud environment with firewalls, application gateways, et cetera, but we also want to have trust in our resource groups. That's an extra line of defense we have for our security.

How has it helped my organization?

It helps our teams to have more security awareness because, first of all, they have to think about setting up Defender for Cloud, and the cost of Defender for Cloud is borne by those teams. So they are more aware of protecting their own environments.

It also helps automate routine tasks and the finding of high-value alerts because the alerts sit in the data source itself. It's easier to prioritize alerts.

The main advantage is the detection and response. Threat intelligence helps you prepare for potential threats before they hit. If something is there, we will detect it. And there are special teams threat-hunting through the data.

We have our data sources everywhere, on endpoints and in the cloud. When we find something anywhere, we can act everywhere, because it's an integrated solution. It gives us more possibilities to take action automatically.

What is most valuable?

We like the security aspect. Most importantly, it's an integrated solution. We not only have Defender for Cloud, but we also have Defender for Endpoint, Defender for Office 365, and Defender for Identity. It's an integrated, holistic solution. In our MDR solution, it's not a Microsoft Sentinel SOC, rather we have a third-party SOC/SIEM and they also do threat hunting for us.

It's really easy to integrate these products. It's just an interface, the Microsoft Graph Security API. We can collect all the data and forward it to our solution. We don't only use Microsoft products as a data source, but all kinds of security products. We have data about our firewalls, our gateways, and our event collections from Windows, but also from Unix.

What needs improvement?

Sometimes, it's very difficult to determine when I need Microsoft Defender for Cloud for a special resource group or certain kinds of products. That's not an issue directly with the product, though.

For how long have I used the solution?

I have been using Microsoft Defender for Cloud for less than a year.

What do I think about the stability of the solution?

It's a very stable solution. I haven't heard of any problems.

What do I think about the scalability of the solution?

It is a scalable solution.

We use it across multiple regions including Europe and Oceania. We have multiple solutions for our data analysis and system development platforms. Our web shops are using it. It's used for almost everything in the cloud. We have about 2,000 endpoints.

How are customer service and support?

Microsoft's technical support is fine. We don't have any issues with it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a lot of other products, like McAfee, but we are changing everything to Microsoft Defender. We are switching because, enterprise-wide, we want to have one standard for everything to make everything easier to manage. And we want all the data it delivers to be the same. We want one view of the truth for everything.

How was the initial setup?

It's very easy to deploy. That is the least of any problems. It's just a simple yes or no in the cloud. It took 10 seconds.

We have an Enterprise Agreement with Microsoft but we also have a Cloud Service Provider contract with several parties so we can easily get the licenses we need. It's very easy to install. It's almost by default.

The solution itself doesn't require maintenance in the traditional way, but everything we're doing with it is about innovation. We are trying to innovate each platform, and each solution. Innovation is an ongoing business process.

What was our ROI?

It hasn't saved us money, as it's a cost to our company, but we're safe. It's the same as insurance: If there are no burglars then you don't need it. So it doesn't save costs but it might save you costs if something happens. Safety will cost money, but it shouldn't be too much.

What's my experience with pricing, setup cost, and licensing?

The pricing is very difficult because every type of Defender for Cloud has its own metrics and pricing. If you have a Cloud for Key Vault, the pricing is different than it is for storage. Every type has its own pricing list and rules.

What other advice do I have?

We don't use the full capabilities of Defender for Cloud so I don't know if it is the same as Defender for Endpoint. That solution is autonomous and acts on incidents immediately, based on playbooks for a type of incident behavior. Defender for Endpoint is capable of acting immediately when an attacker wants to encrypt a disk, for instance. I don't know if Defender for Cloud has the same capabilities, but it should.

In the discussion about going with a best-of-breed strategy or a single vendor's security suite, we have a mix. My thought is that I would like to have at least two big vendors, rather than one for everything. That way they can challenge each other.

Overall, I'm happy with Defender for Cloud. We're just at the beginning of using it but we want to extend our own solutions with Defender for Cloud as much as possible.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Global Cloud Security Architect at a consumer goods company with 5,001-10,000 employees
Real User
Nov 24, 2021
Improves security posture, offers real-time assessments, and has great compliance policy features
Pros and Cons
  • "One of the features that I like about the solution is it is both a hybrid cloud and also multi-cloud. We never know what company we're going to buy, and therefore we are ready to go. If they have GCP or AWS, we have support for that as well. It offers a single-panel blast across multiple clouds."
  • "Azure is a complex solution. You have so many moving parts."

What is our primary use case?

It is our main solution for our Azure cloud infrastructure. We do about 1.1 million dollars in cloud spending every year. It's a quite big infrastructure and pretty much in our main system and we are planning on integrating with Microsoft Sentinel, which is going to be our SIM solution. Right now we don't use a Microsoft solution, however, Microsoft Sentinel is very complete and we're excited to dive into a POC. Right after I joined the company, that was one of the first things that I advised them to do and a couple of weeks later, we caught at least two big vulnerabilities that could have caused a catastrophic problem for our business. That's a true testament to the power of the tool.

How has it helped my organization?

The solution has improved how our organization functions. For example, the security score is the biggest improvement, as it's a compilation of all the results. That's where we have been doing established goals. When I joined the company and when we first implemented the product our secure score was about 35%. We are now sitting at 71%.

That gives us a clear direction as that's the most difficult issue. Azure is a complex solution. You have so many moving parts. If you say "I want to improve my security posture," it's hard to know where to start. That metric's going to give you an idea. You're going to take a look at your identity and access management strategy. You go there and you fix those issues.

Once that's done, you can take a look at your malware protection, so you see all the machines. You have the ability with this product. All of these actions compile percentages on a score and they drive up the score. That way, you know how good you're actually doing and how you can continue to progress.

What is most valuable?

We do a lot of mergers and acquisitions. One of the features that I like about the solution is it is both a hybrid cloud and also multi-cloud. We never know what company we're going to buy, and therefore we are ready to go. If they have GCP or AWS, we have support for that as well. It offers a single-panel blast across multiple clouds.

The most valuable aspect of the solution is visibility. You truly have visibility. That’s the first thing that you're going to have in the cloud.

The solution’s capabilities of assessment and real-time assessment is another big thing for us. In terms of remediation and capabilities, most of the time, I even have a quick fix, a quick button that I click and they're going to fix it for me, where they are going to provide me with everything that I need to do to fix that.

The main thing that I like about the tool is that Microsoft collects trillions of data points across their cloud and they leverage that threat intelligence to teach the machine learning AI-driven models to assess for security. We can even see across the cloud, and it’s so much better than going with a third-party product, where you don't have that advantage.

The solution has features that have helped improve our security posture. The security score is one of the biggest pluses. They do have a series of metrics that combine into a security posture score. Netsecure started giving me a good snapshot of where we are when it comes to security posture, and then we can drill down.

If you click on your secure score, you are going to be able to see why you have that calculated score. They have very good documentation surrounding how, for example, if you have 74%, why you do. You are going to be able to drill down and see where your weaknesses are and then you can address those items directly.

The compliance policy feature is great. They do offer support, such as PCIS. You have access and they can compare to your security posture and they can give you your score based on that, for example, how compliant you are with those tenders. That's another great aspect of the tool as well. That's all visual and on a dashboard.

The solution positively affected our end-user experience, however, not in any shape or even form that they can notice. They're getting all the benefits from it in the background. For example, security alerts are one of the main values about the users that I like. You have access to security alerts and those security alerts are giving you a real-time type of reading on how you are doing when it comes to threats. If there's something that can affect a user negatively, you have access to fix it before it becomes an issue. Therefore, while it has affected them positively, they never had to change anything that they're doing.

What needs improvement?

In the past, when you wanted to compile a list of resources that effected a vulnerability, it was kind of hard to do that. You had to use the graphic interface and write some queries for you to get that information from the Microsoft Graph API. Right now, with Microsoft Cloud Defender, they actually have that and you have access to that. Therefore, for me, it's pretty much a problem that has been solved. That was pretty much the only thing that I thought we could use. Then, yesterday, I saw that they included it. Therefore, as of now, I don't have any big issues with the product.

In the beginning, the score was shown using a points system. Now they made it into percentages, which is way better. It's hard to show you your C-level points. It required some explanation. For example, if you show them 2000 points, they're going to ask, "Okay, is this bad or good?" If you show them 75%, on the other hand, that they can understand. That's another thing that they made better as well.

For how long have I used the solution?

Within this company, I've used the solution for about 10 months. I was also using the solution with my previous company for around a year and a half.

What do I think about the stability of the solution?

The product is pretty stable. The only thing that you've got to remember is that it takes some time. Some of the variabilities, for example, the remediation processes, when you apply them, it takes a bit. The remediation in order to count it has got to run the vulnerability assessment agent. Sometimes it takes a couple of hours for some resources. That said, it's pretty stable. I've never had any problems. It runs very well.

What do I think about the scalability of the solution?

The scalability potential is one of the biggest aspects that I like, as it works with Microsoft, as an Azure back lane. As you add more subscriptions, all you have to do is just go and enable Azure Defender - in this case now, Azure Defender for all the consumer subscriptions that I have. That's it. It's free scale. It scales out very, very well. You don't have to do anything and you don't have to install anything on the Azure portal - it's already there. That said, you do have to deploy vulnerability agents, however, Azure does that for you due to the fact that the VMs are already being managed by Azure. You have all the security in place. It will deploy the agents and it's going to be seamless. You don't have any downtime either.

Right now, we have about 7,000 users. It's quite a good number, however, we are growing. We're adding companies every month. We're adding tons of companies and plan to expand usage as we grow.

How are customer service and support?

I've been working with Microsoft technical support for more than 15 years. We have really good support, always. We do have an enterprise agreement with Microsoft, which makes support very easy. If you have Azure, you probably have an enterprise type of support. Every single interaction that I have had with them was pleasant. They were very, very precise and effective. We've had no problems.

Which solution did I use previously and why did I switch?

We never had a different cloud solution. For us, choosing this solution right off the bat was a no-brainer.

How was the initial setup?

The initial setup is very straightforward. It comes with the free version. It's out-of-the-box and already enabled for users for the most part. It gives you just a little bit of visibility, so you have to go with the paid version and the cost is not that bad. 

It's pretty much diluted into your Azure bill. It is totally worth the price. You basically go to the portal and choose the option and just enable online subscriptions and give it some time so that it can gain visibility. After that, it's going to deploy the agents. It takes 24 to 48 hours. After that, you're going to have tons of visibility and data coming back. It's pretty straightforward, very simple to set up. For me to roll out was about an hour tops.

You do not need a big maintenance team. I'm an architect and I'm also a very hands-on type of engineer. In most cases, I would say it's good to have at least two people especially if you have a global infrastructure. That way, you can have people in different time zones, such as Europe central time, for example, and in US Eastern time. For most aspects you have auto-remediation and you have automation that you can implement, which is great. I would say that two people would be ideal to manage the solution, especially for the remediation process. With the remediation process, you can engage other people from other teams as you're going to have to talk to the operations guys to say, "Guys, you've got to fix this, this is a liability." Therefore, two people dedicated to Azure would do it. It doesn't need to be dedicated to security, to Defender in this case.

What was our ROI?

I was reading some studies that the ROI is 200%. It's really good, due to the risk prevention and threat remediation processes.

What's my experience with pricing, setup cost, and licensing?

I like the licensing due to the fact that it's simple. In terms of pricing, there's a very good ROI. The ROI is pretty great, and everything is diluted into your overall Azure costs. It's not a product that you buy, it's a contract. If you want to stop using it, you can stop. It's an on-demand type of product. I like that as well. 

It's very cost-effective if you compare it to other products, especially if you want to combine other features from a licensing standpoint. You're going to spend a lot of money if you try to implement various other options.

Which other solutions did I evaluate?

We do have some security, other security that is still in place. For example, we work with CrowdStrike. We work with a team solution. We have another team solution, which is not an apples-to-apples comparison. What Azure center does is very specific. It's very large. For us to do the same thing with any other security solutions out there, would mean we're going to spend a lot of money. Azure does not have competition per se. You would have to onboard tons of other products to do the same thing that they do. It's also simpler than the other solutions. The orchestration features that you have access to are great. It doesn't make a lot of sense to combine several other solutions and try to protect all your resources.

What other advice do I have?

I am just a customer and an end-user.

I'm using the latest version of the solution, which is now the Microsoft Cloud Defender. They just changed the name of the product. They combined Azure Security Center and Azure Defender into Microsoft Cloud Defender and that's the version that I'm using.

For now, we are cloud-only, however, we have plans to enroll our on-prem devices as well, including servers, especially through Azure Arc and we are also looking at Azure Sentinel. We are going to have a complete ecosystem, similar to a Microsoft XVR, truly for our Cloud environments.

I was working with Sentinel in the past with my previous company, however, I was not able to fully roll out the product. Here, we're planning on having a Microsoft partner that's going to help us to onboard our Azure infrastructure and Sentinel, however, we are going to be enrolling a POC first.

I would advise other potential users that they need this, absolutely. If they have Azure, they need this. It's going to give them the visibility and the remediation capabilities that they're looking for and it's going to make them aware of issues that they are not even seeing. 

If a company has resources exposed to the outside, chances are that people are trying to get in. I'm catching people every single day trying to get in. It's really amazing what you see when you have visibility. Businesses that bring this on really need to involve the team. It's got to be a team project. Everybody's got to be playing on the same team. That way, a company can make sure they have effective implementation.

I would say, a company has got to watch very carefully the recommendations and the security alerts, especially recommendations, which is pretty much what's going to drive the score up and increase the positive security posture.

The alerts are going to give them real-time insight, like a temperature reading on security, including what's happening, who's trying to get in, who reports or attacks you and weren't successful, and how many times did they try? What kind of accounts did they use? Recommendations are going to help you look for activity and the security alerts are going to help you with the reactivity. You can react to events that are happening, however, you can't remediate issues that haven't happened yet. 

Overall, I would rate the solution at a ten out of ten. I'm a big fan. It makes my life way easier and gives me some peace of mind so I can sleep at night better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Partner at a tech services company with 201-500 employees
Real User
Sep 23, 2021
We saved money by consolidating into a single solution
Pros and Cons
  • "We saw improvement from a regulatory compliance perspective due to having a single dashboard."
  • "I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward."

What is our primary use case?

We had multiple use cases at my previous company. I changed companies during their implementation stages of this solution. From what I saw, the solution has a good use case for SIEM.

How has it helped my organization?

It helped improve my previous organization's security posture. Their previous solution was running separately in each region. That has now been centralized by moving to the cloud. This was a huge change for their operations because they used to have multiple vendors managing their SIEM. Now, that has been consolidated under a single vendor. This consolidation has improved response times.

What is most valuable?

We saw improvement from a regulatory compliance perspective due to having a single dashboard.

What needs improvement?

I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward.

For how long have I used the solution?

I have been using Azure Security Center for five to six years. I was using it as my previous organization up until six months ago.

What do I think about the stability of the solution?

The stability was good.

What do I think about the scalability of the solution?

The solution was very much scalable.

Overall, there were around 150,000 users beginning to use it at the organization.

How are customer service and technical support?

We didn't use technical support directly from Microsoft. We used the third-parties' support.

Which solution did I use previously and why did I switch?

We were previously using multiple solutions that integrated with SAP. For example, one region would be running QRadar and another region would be using Symantec. Each region of the company was just running it in silo mode off their internal Exchange. As part of centralizing a global solution, we chose to go with Azure Security Center, because our on-prem solution was not really working for us. This is why we started using Azure Security Center.

How was the initial setup?

The initial setup was easy; it was not complex.

The deployment took a month.

The transition went well. I didn't see any challenges.

What about the implementation team?

The setup was done by a third-party vendor, Fujitsu, who was very good. There was also another vendor, Microland, who had good knowledge and helped us with building it.

Not too many people were needed for the transition between solutions. I am unsure of the number of people needed because multiple activities were being run during the process, e.g., SharePoint migration.

What was our ROI?

The solution helped out management a lot. It reduced about 50% of the time needed to spend on this after implementation.

The organization saved money by consolidating into one solution instead of two or three. 

What's my experience with pricing, setup cost, and licensing?

Microsoft's licensing and pricing are sometimes complicated. If someone is new to Microsoft's licensing, they might have difficulty with it.

Which other solutions did I evaluate?

We might have looked at other competitors. However, Azure Security Center was attractive because of its licensing, which was packaged with the Office 365 licensing, as well as the fact that it is a single solution.

What other advice do I have?

I liked the centralization that it offered. However, I am cautious about the licensing part because I am unsure how you would manage the solution if it wasn't bundled.

When we started, our team didn't make a clear roadmap, which slowed us down. I recommend that you clearly define your roadmap before getting started.

The solution is very good. I would rate it as eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1650090 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
Sep 15, 2021
Its incident alerts have reduced our manual work for a lot of things
Pros and Cons
  • "One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things."
  • "Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."

What is our primary use case?

I work as a SOC manager. We use it for incident security, incident monitoring, threat analysis, and looking at remediation or suppression.

What is most valuable?

Most use cases that come from Microsoft are all automated. Even before any manual effort, the tool is designed in such a way that it just does the threat analysis. It gives us exactly what the incident alert is all about: 

  • The priority
  • The threat 
  • The impact
  • The risk
  • How it can be mitigated. 

Those are the key features of this particular tool.

The solution has features that have definitely helped improve our security posture.

One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things. The automation tool does the following (when human interaction is needed): 

  • Identifies what kind of an alert is it. 
  • Whether we have to dismiss it. 
  • When we need to take any action so the team can do it appropriately. 

This is one of its key benefits.

It is easy to use based on my experience. If a newcomer comes in, it is just a matter of time to just learn it because it is not that difficult.

What needs improvement?

Most of the time, we are looking for more automation, e.g., looking to ensure that the real-time risk, threat, and impact are being identified by Microsoft. With the Signature Edition, there is an awareness of the real risks and threats. However, there are a lot of things where we need to go back to Microsoft, and say, "Are you noticing these kinds of alerts as well? Do we have any kind of solution for this?" This is where I find that Microsoft could be more proactive.

For how long have I used the solution?

I have been using it for more than nine years.

What do I think about the stability of the solution?

We have not had issues with tool usage or any hiccups.

There are certain glitches, which are areas of improvement, thus we continuously keep working with Microsoft. Microsoft does acknowledge this, because it's a learning experience for Microsoft as well. They always expect feedback and improvements on their tools, as it is a collaboration effort between Microsoft and the client.

What do I think about the scalability of the solution?

I work for an organization with more than 50,000 users. Under security alone, we have 5,000-plus users. On my team, we have around 400 people who are looking at it.

There are different roles in the company: project management, security operations (the red and blue teams), and pen testing. I lead a security operations center team, where we have L1, L2, L3, and L4 capabilities. All these come under the same umbrella of the security operations center, and they are all rolled up to the Chief Information Security Officer as part of security. 

How are customer service and technical support?

An ongoing improvement for both Microsoft as well as for my organization: We need to work together. Sometimes, the solution doesn't work so we reach out to Microsoft Enterprise support for any help or assistance. If there is any feedback or improvement, then we work together, but they definitely have helped most of the time.

There are certain gray areas. We constantly work with Microsoft to notice whether there is something that only we, as a client, face. Or, if there are other clients who have the same kind of situation, issues, or scenarios where they need help. 

I would rate Azure Security Center anywhere between five to six out of 10. Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time.

Which solution did I use previously and why did I switch?

We use Microsoft Defender and Splunk. We primarily went with Azure Security Center because of client requirements.

How was the initial setup?

The initial setup is pretty easy and straightforward. 

To deploy just Azure Security Center, it took three to four hours. However, there are a lot of things that it depends on.

Different clients have different requirements. If the client says, "We are using Azure Security Center. We want to use Microsoft technology or products." We will go with that. There are clients who are using Cisco products as well. 

What about the implementation team?

The solution architect usually designs it, taking into consideration the initial setup guide, playbook, and documentation. 

We don't use consultants for the deployment.

What's my experience with pricing, setup cost, and licensing?

It has global licensing. It comes with multiple licenses since there are around 50,000 people (in our organization) who look at it.

What other advice do I have?

For organizations who have an on-prem environment and are planning to move to a cloud-based solution, Azure Security Center is definitely one of the best tools that they can use. Year-over-year, I can see a lot of differences and improvements that Microsoft has definitely implemented, in terms of risk analysis, threat impact, and risk impact.

Most of the time, for any action that is performed within an organization or environment, if there is a risk or threat analysis, it is the security operation center who gets to know about it. The end user doesn't get affected at any cost unless there is a ransomware or cyberattack.

I wouldn't say that this is the only tool or product that has helped us out. There are a lot of technologies that Microsoft has come up with, which all together have made a difference. From a score of one to 10 for overall security, I would rate Azure Security Center somewhere between a seven to eight. This is not the only tool that my team depends on. There are other tools, but in terms of threat analysis and threat impact, this particular tool has definitely helped us.

We use a lot of Microsoft technologies, not only Azure Security Center. Apart from Azure Security Center, we use the playbook. We are also moving forward with Azure IoT Central and Log Analytics, which is a SIEM tool. So, I have Azure Security Center, Azure Advanced Threat Protection, Windows Defender, Log Analytics, and Azure IoT Central. 

Using Azure Security Center, there are a lot of things that get automated. So, I am not dependent completely on Azure Security Center. It is a collaboration of different tools and technologies to achieve the end result. That is why I am saying seven to eight out of 10, because I am not dependent on a particular tool. It is also one of the tools that is definitely helpful for checking risk analysis, but there are other tools as well.

I would rate Azure Security Center as seven to eight of 10. If you talk about Microsoft products, I would rate it anywhere between eight to nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Daniel Piessens - PeerSpot reviewer
CEO at a non-profit with 11-50 employees
Real User
Jun 24, 2021
Comprehensive, cost-effective, and helpful in identifying the gaps
Pros and Cons
  • "It helps you to identify the gaps in your solution and remediate them. It produces a compliance checklist against known standards such as ISO 27001, HIPAA, iTrust, etc."
  • "Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured."

What is our primary use case?

We use it to manage the overall compliance of our products.

What is most valuable?

It helps you to identify the gaps in your solution and remediate them. It produces a compliance checklist against known standards such as ISO 27001, HIPAA, iTrust, etc.

What needs improvement?

Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured.

For how long have I used the solution?

I have been using this solution for five or six years. We have been working with it pretty much since it came out.

What do I think about the stability of the solution?

It is a great product. The new security features that emerge in Microsoft products can sometimes be difficult to track. It automatically flags when you don't have what you probably should have.

What do I think about the scalability of the solution?

It is very scalable. We are a small organization with less than 10 people, and at least half of those people are in the solution at any given point in time.

How are customer service and technical support?

Microsoft's tech support is decent. I would rate them a four out of five. We're currently dealing with a ticket mostly on the billing side, and it has been open for over a month, so I'm not going to give them a stellar rating. I feel they should have figured this out a long time ago, but they've resolved technical issues relatively quickly.

How was the initial setup?

It was very easy. It was there by default. It basically turned itself on, and then they gave you a default thing. 

In terms of maintenance, typically, there is one person in there, probably per week, looking at the compliance and things that they can do to improve the bar.

Which other solutions did I evaluate?

It was included with the product. We looked at other solutions, but this was the most comprehensive and cost-effective one.

What other advice do I have?

I would rate Azure Security Center a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1598742 - PeerSpot reviewer
Senior DevSecOps Engineer at a consumer goods company with 11-50 employees
Real User
Jun 21, 2021
Provides centralized management and helps with regulatory compliance, but getting the best information requires a lot of work
Pros and Cons
  • "With respect to improving our security posture, it helps us to understand where we are in terms of compliance. We can easily know when we are below the standard because of the scores it calculates."
  • "The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions."

What is our primary use case?

I use this solution in two different scenarios. The first is for the security and monitoring of Azure accounts. Another is for SIEM integration and the Azure Gateway WAF. Essentially, it's a one-stop solution where you can integrate all of the other Azure security products. This means that instead of maybe going to Firewall Manager, Azure Defender, or WAF, you can have all of them send statistics or logs to Azure Security Center, and you can do your analysis from there.

How has it helped my organization?

This product helps us with regulatory compliance.

With respect to improving our security posture, it helps us to understand where we are in terms of compliance. We can easily know when we are below the standard because of the scores it calculates.

It helps us with alerts. You're able to automatically channel these alerts to emails and get the team readily looking into the issue.

We don't need a distributed team looking at the various security solutions. Instead, they just look into Azure Security Center and then get everything from one place.

It also supports multiple cloud integration, where you can add other clouds like AWS and GCP. However, we don't use that feature. 

What is most valuable?

The most valuable feature is the help with regulatory compliance, as it gives us security scores and the CVE details.

Centralized management is another feature that is key for me.

What needs improvement?

This product has a lot of features but to get the best out of it, it requires a lot of insight into Azure itself. An example of this is customizing Azure Logic Apps to be able to send the right logs to Security Center.

The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions. You can get the best out of it, but then you will also need to do a lot of work.

Improvements are needed with respect to how it integrates the subscriptions in various Azure accounts. You can have a lot of accounts, but you don't get detailed information. Specifically, it gives you overall score statistics, although it's not very intuitive, especially when you want to see information from individual subscriptions.

For example, if there are five subscriptions sending traffic to Azure Security Center, it gives you the summary of everything. If you want to narrow it down to one particular subscription and then get deep into the events, you really have to do some work. This is where they could improve.

In terms of narrowing things down, per account, it is not granular enough. In general, it gives you good summaries of what is happening everywhere, with consolidated views. You're able to get this information on your dashboard. But, if you wanted to narrow down per subscription, you don't want to have to jump into the subscriptions and then look at them one by one. Simply, we should be able to get more insights from within Azure Security Center. It's possible, but this is where it requires a lot more customization.

For how long have I used the solution?

I have been using Azure Security Center for approximately two years.

What do I think about the stability of the solution?

In terms of stability and availability, Security Center is very good. It doesn't change. Because it's cloud-based, you don't actually have to manage infrastructure to get it up. If you are using the SIEM portion of it, it's what you are sending to it that will determine what you get out of it.

If you are using a hybrid solution from your own site then you have to make sure that your internet connection to the cloud is reliable. Your VPNs that are pushing data have to be stable, as well. Also, if you are using a third-party solution, you have to manage your keys well. But in terms of it being stable, I would say it's highly available and highly stable.

What do I think about the scalability of the solution?

This solution is very scalable. You can integrate as many subscriptions as possible. They could be Azure subscriptions, AWS accounts, GCP, and other resources. Because it's cloud-based, I have not actually encountered any limits.

I know that with cloud providers when there are limits, you can request an increase, but in terms of how many, I have not seen any limitations so far. As such, I would say it's highly scalable.

We are using it a lot. For Azure, there are 20-plus subscriptions. We don't really use it for AWS accounts. Instead, we prefer to use AWS Security Hub on AWS, so we don't push AWS account data there. But for Azure, we used it for at least 20 subscriptions.

We have a distributed team. I have used it for the past two years in the company, and it's a huge organization. In the whole of the organization, Microsoft Azure is used as the main cloud. AWS was also used, but that was mostly for specific projects. In terms of the number of people using it, I estimate it is between 50 and 100.

How are customer service and technical support?

Microsoft support is very good, although it may depend on the kind of support you have. We have enterprise-level support, so any time we needed assistance, there was a solution architect to work with us.

With the highest support level, we had sessions with Microsoft engineers and they were always ready to help. I don't know the other levels of support, but ours was quite good.

Which solution did I use previously and why did I switch?

We began with the Security Center because it was for projects on Azure.

How was the initial setup?

The initial setup is somewhat straightforward and of medium complexity. Especially when it comes to integrating subscriptions, I would not say that it's complex. At the same time, it is not as simple as just pressing the Next button several times. There are knowledge prerequisites before you can set it up fully and properly.

Setting this solution up was an ongoing project where we kept integrating subscription after subscription. If you know what you're doing, in a couple of days, or even a few minutes, you can get going.

If you need to build the knowledge as you go, it's something you could do in one day. You would integrate one subscription, and then start getting feedback. It's plug and play, in that sense.

What was our ROI?

The company has seen great returns on investment with this solution. In terms of security, you want to match the spending with how effective it is. Top management generally wants more reports. They want statistics and an analysis of what is happening. For example, reports need to say "We had this number of attempts on our systems."

As additional functionality, it's also able to support the business in terms of knowing and reporting the relevant statistics.

What's my experience with pricing, setup cost, and licensing?

This solution is more cost-effective than some competing products. My understanding is that it is based on the number of integrations that you have, so if you have fewer subscriptions then you pay less for the service.

Which other solutions did I evaluate?

We did not evaluate anything else before choosing this product.

For example, we are now considering different products for SEIM integration. One of them is Palo Alto Prisma Cloud. However, the price is too expensive when compared to Azure. It is also a multi-cloud product, although, in the beginning, it didn't support AWS and GCP. It now has support for those cloud providers, as well as additional features that Azure doesn't have.

What other advice do I have?

My advice for anybody who is implementing this product is to start building knowledge about it. Go to the Microsoft documentation and learn about it. As much as they show all of its great functionalities, you really need knowledge of other supporting resources that work with Azure Security Center, because it is just like a hub. It's what you push into it and how you customize it that determines what you get.

This means that if you don't have knowledge of Firewall Manager and you just want to use Security Center, it becomes a problem for you. This is something that you need to know. So, I advise people to get a holistic knowledge of all of the supporting resources that work with Azure Security Center to be able to maximize its value.

If you are looking to build on Azure then I would recommend the Security Center, mainly because of the cost and you will immediately get all of the functionality that you need.

The biggest lesson that I learned from using this product is that you don't get the best value right out of the box. You need further customization and configuration. The capabilities are there but if you don't have a dedicated security team with good technical know-how, such as scripting skills, or being able to work with the Logic App, or maybe the basic functionalities of security, then when you want more in-depth details into your subscriptions, it will become a problem.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.