What is our primary use case?
This solution replaces, in many ways, the on-premises operations manager that used to be part of the System Center.
What is most valuable?
The most valuable feature of this solution is the support for a multi-cloud environment.
The policy-related features are good. For example, there is a compliance policy that is related to PCI and another related to NIST.
The support for dynamic networking is good.
Alerting and incident management are valuable features.
The integration with Logic Apps allows for automated responses to incidents. It is also integrated with Microsoft Defender.
They added new functionality into the pretty long list of features and it is constantly being updated.
What needs improvement?
There is no perfect product in the world and there are always features that can be added. Innovation is something that is always on the table.
For how long have I used the solution?
I have been working with Azure Security Center for more than four years.
What do I think about the stability of the solution?
This product is much more stable than anything else. The SLA has four nines of stability and it is impossible to compare it with anything that is on-premises. Cloud systems are much more stable.
What do I think about the scalability of the solution?
Scalability is not something that we talk about because this product only exists in the cloud. We talk about it in terms of regions. There are approximately 50 zones across the globe, where for example, Canada has three zones that are split into Central, East, and West.
This is an example of Software as a Service, so scalability is out of the question.
How are customer service and technical support?
If you need tech support, you need to go to the support site, find the proper program, and subscribe to it. Only basic support is included. If you need premium support or if you need a developer, the support is available, you just need to go to the site and find it.
It is extremely easy to subscribe, and extremely easy to understand. It depends on your requirements and on exactly what you need but a description of every program is readily available.
If you have questions, go to the FAQ, and on the same page, you will have access to the documentation. The documentation is crystal clear. It's very practical and actionable. It explains in simple phrases, or words, what the action is, what the purpose is, and what the benefit or value of it is.
There is no need to find anything else. You start from the price calculator, and then click and get more information, and from the same page, you find what you need.
You don't need to do anything else.
How was the initial setup?
With respect to implementation, you just switch it on.
If you need to deploy something else then there are step-by-step instructions available. Setup and deployment will be easy for those who have experience working with this type of solution.
For those not used to this type of operation or not working in this area, it is absolutely possible to talk to their partners, such as the one that I work for, and they will help you.
What about the implementation team?
If you hire the consulting service from a partner then they will help you to plan and design, including performing a capacity review to see what is required and what services need to be integrated. You will identify needs such as an on-premises data center versus using a third-party cloud.
What's my experience with pricing, setup cost, and licensing?
This is a worldwide service and depending on the country, there will be different prices.
There is a price calculator for Azure Services. You select the service that you are interested in, and the basic or the standard is there immediately, which has support options. Different levels of support are available for different prices. A subscription is part of the Azure Service. You will need to find what type of service you need.
If you need to negotiate the price, based on the enterprise agreement or per commitment, the price schema is available. You just need to speak with a partner.
You can also pay with your credit card, but you will need to read the documentation online.
What other advice do I have?
In summary, if you would like to work with a product that addresses security in the cloud, or in a multi-cloud environment then this is exactly the product. There is no need to implement anything else.
There are multiple things that are absolutely nice about this product. That said, there is no such thing as a perfect product.
I would rate Azure Security Center a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner