MEGA HOPEX Room for Improvement
We need better traceability available. We want to have traceability between the business and the technology.
The initial setup can be quite complex at first.
The resolution needs to offer more potential for collaboration. Right now, it is much more geared towards one person working on the solution.View full review »
Of course, there is always room for improvement. There should be an integration with the Microsoft Office platform, for instance. I can compare it to a tool like Orbus. In Orbus, there is already an integration with Microsoft. So, if I already have network diagrams already built in a Microsoft solution, I can bring it into Orbus. I can actually pull a number of the building blocks. I can map parts of the diagrams into the inventory. That is a very, very good feature.
MEGA HOPEX could also definitely have a lower price.View full review »
Software Architect at a transportation company with 10,001+ employees
I can't speak to which features are missing. I don't have any information on that and don't really have any input.
The solution is quite expensive.View full review »
There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations.View full review »
IT Consulting Manager at a tech services company with 11-50 employees
This is a good product with many features and this can make it easy to get lost in what to use. A more friendly user manual would be good.
It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB.
Architecte entreprise at a energy/utilities company with 10,001+ employees
The user interface for the version that we are using is not modern.
This is a complex product. For me, all of the functionality in this product exists, but it is not well explained. Better documentation and training would be helpful.
It was very difficult to adapt MEGA to our way of working. You have to spend 40% of the time thinking about how you will implement and use the MEGA concept.View full review »
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company with 1-10 employees
We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX.View full review »
Web and eCommerce Lead at a renewables & environment company with 1,001-5,000 employees
This product is expensive and would be improved by lowering its price.View full review »