MEGA HOPEX Reviews

Personally, I have not worked in the production side for this product. I am on the engineering side and perform maintenance on different solutions in the company, including this one.

I am assisting a local company with its maintenance at two different sites. For the most part, 95%, MEGA HOPEX is being used for change management. It is also being used for incident management.

The most valuable feature is that the software controls everything from a single management window. That is a real plus

I would like to see more regular updates released.

The deployment should be made easier.

I have been using MEGA HOPEX for about a year and a half.

This solution is stable for the end-users; however, it is not stable on the development side. Working from the cloud means working from a non-management platform.

HOPEX is quite scalable. The company that I am working with has approximately 200 people using this solution. Some of the are engineers, whereas others are technicians.

It was harder to follow the documentation than I expected.

I have never set up a production site, although I have set up a development site. I can say that it wasn't easy but it wasn't hard, either. The difficulty and complexity of the initial setup is somewhere in the middle.

Deploying to the 200 sites took approximately two months.

I had some assistance from other engineers in my company when I deployed within the development environment. I also received a little bit of technical help from the vendor.

My advice to anybody who is implementing this solution is to consider using VMware because it has been helpful for us. I would also suggest getting help with the implementation.

I would rate this solution an eight out of ten.

We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module. This has helped in my duty to ensure the gathering of artifacts and repositories for analysis for my clients. We also make use of the Business Process Analysis feature. 

This is a good product with many features and this can make it easy to get lost in what to use. A more friendly user manual would be good. 

It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB.

I have used this solution for five years. 

This is a stable solution. 

I have clients with 2 users and clients with more than 25 users and find it is a scalable solution. This does depend on how you use the solution. HOPEX is a suitable solution for larger scale use but you will need to pay per license. Using HOPEX, you can have an unlimited amount of users. 

My team act as the HOPEX local technical support in the national region and we often help from the principal support team. This support team is helpful and responsive.

The setup was straightforward to deliver the use cases of enterprise architecture. 

This solution is reasonably priced but would be more competitive at a slightly lower price. 

I would suggest that any prospective user understands exactly what their use case for this solution would be before implementation. 

I would rate it an eight out of ten. 

• Operational Risk Management - Risk and Control Self Assessment (RCSA)
• Operational Risk Event Reporting and Operational Loss Database Management
• Control Log for corrective action plans.

MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX. The product for us is still in the testing/onboarding phase, hence I cannot give a firm opinion on the product's performance.

So far, the GUI seems more visually appealing than the traditional Nasdaq-BWise application that I am used to. The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user. The tabs seem to show a wide array of functions and a promise of higher interactivity.

Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc.  

I don't use MEGA HOPEX myself, but I deliver it to my clients. Our clients' primary use case of this solution is for IT portfolio management. Our clients use it to determine things like application redundancy or if they want to get an overview of the full landscape of the application architecture. Also if they want to know the conflict detection between the application life cycle and the technology life cycle that supports the application.

I find the IT portfolio management very valuable and helpful.

The support service form MEGA is quite good, but it could be better regarding the EA system competition is getting tougher. I feel that there isn't enough time spent on conservation or knowledge sharing with the MEGA support team. The extensive knowledge sharing is needed, due to MEGA HOPEX has a comprehensive but also complex practical framework. I feels very often struggle to figure out the capabilities of MEGA HOPEX, especially how to maximize the utility of the system.

I have been working with MEGA HOPEX for two years now.

My experience is that stability depends on the customization. If you use basic customization, it's quite stable, but if you have many customizations, I cannot say it's stable.

But if you have moderate customization, it's quite stable I think. The client must be able to adjust the requirements of the application. 

We haven't tried to scale yet, but I believe it's quite big scalable for all layers of EA.

I work closely with the technical support team of MEGA HOPEX. If we can't get a solution for a client, we ask the technical team to give us some guidelines on how to resolve the problem.

The initial setup wasn't too complex, but it wasn't easy either. Sometimes you will need to get help from an engineer that has technical knowledge.

Deployment doesn't take too long. If the client doesn't have high compliance security, it will take between two or three weeks. It took us almost two months to do the upgrade. But it wasn't caused by the system. It was caused by the security compliance. 

It's  better if it's the price is more flexible.

I think that MEGA HOPEX is a comprehensive EA solution, but the challenge is how to use it properly so that it works for your organization. On a scale from one to 10, I rate it an eight.