ManageEngine Applications Manager Primary Use Case
AJ
AjayJoshi
Executive-Recruitment at Tech Mahindra Limited
I am a user as well as a functional person who understands the process, suggests flows, and asks ManageEngine some announcement queries. I internally guided the team through the asset module, problem module, incident module, and change module implementations. That is something I did the last year.
View full review »We use the ManageEngine suite in many dimensions. We not only use it for application monitoring and troubleshooting; we also do our services through this suite. We manage services in general, and to provide our services, we use the ManageEngine suite. Depending on what a customer needs, we put different modules and applications. Sometimes, the customers buy the solution or software, and sometimes they buy just the services. We put the software as a service.
The main product that we have here is for a banking client, and they have the latest version. Its version, however, varies based on the customer. In general, it is deployed on-premises, and our big customers require it in data centers. We hope to be in the cloud soon.
We are resellers of this solution and I'm the enterprise senior account manager.
View full review »Buyer's Guide
Application Performance Management (APM)
August 2022

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