- Web Content Management
- User Management
Senior Application Developer at a financial services firm with 10,001+ employees
It provides web content and user management.
What is most valuable?
How has it helped my organization?
We utilize this product in multiple ways: for Web content management, inter-portlet communication, user management. LDAP is the most advantageous. All the portlets and widgets are plugins, which provides flexibility to add/modify in multiple ways. It’s user friendly and hence requires minimal knowledge to understand and operate it.
What needs improvement?
Its SSL-based client authentication support needs to be improved.
SSL and proxy configuration in Liferay: Basically, the visitors connect to the site with HTTP and for a few secured apps, the request is automatically routed as HTTPS. Liferay provides a good amount of support for Apache servers.
Example:
SSLCertificateFile="/etc/ssl/tomcat/cpcert.crt"
SSLCertificateKeyFile="/etc/ssl/tomcat/devevn.pem"
SSLPass="
For how long have I used the solution?
I have used it for eight years.
Buyer's Guide
Liferay Digital Experience Platform
June 2025

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What do I think about the scalability of the solution?
It’s highly scalable and gives excellent performance.
How are customer service and support?
Technical support is 10/10.
Which solution did I use previously and why did I switch?
I was using IBM WCM but switched to Liferay, as it is open source and has a lot of support.
How was the initial setup?
Setup is straightforward; Ext is a little complex.
What's my experience with pricing, setup cost, and licensing?
It’s open source, unless you want to go for the enterprise version; except for support, you have everything in the non-enterprise version of the product.
Which other solutions did I evaluate?
What other advice do I have?
100% go for it.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a platinum partner.
Chief Executive Officer at a government with 51-200 employees
The product has helped our members and communities to freely connect, share knowledge, develop initiatives and share expertise in a secure environment.
What is most valuable?
The community and collaboration features such as forums, library, wikis, event and ideas.
How has it helped my organization?
Our organisation is set up to support other organisations working in Public Sector Improvement. The product has helped our members and communities to freely connect, share knowledge, develop initiatives and share expertise in a secure environment. This has enabled organisations to save both time and money, generated and incubated ideas to drive improvement, and helped members discover knowledge to help in their job and connect with people and experts.
What needs improvement?
Liferay does currently lack a good integrated analytics package, automation, and filtering.
For how long have I used the solution?
I've been using it for years.
What was my experience with deployment of the solution?
We had no material issues during deployment.
What do I think about the stability of the solution?
We did, at different stages, have performance issues, but this was resolved by moving to the recommend infrastructure.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
Customer Service:
8/10
Technical Support:9/10
Which solution did I use previously and why did I switch?
We previously used an IBM WebSphere product. We moved to an open source product to support the concept being promoted in the UK Government and expected scalability without scaled cost.
How was the initial setup?
A bit of both. Learning what a new platform can and can’t do can take a while especially if you are moving from an established platform that was bespoke built to a portal based platform. Showcasing the benefits of moving to the members and migrations was tough to start with but has proved to be beneficial.
What about the implementation team?
We implemented it through a vendor team, PFI Knowledge Solutions Limited (PFIKS). They are the only UK platinum partner of Liferay and have a great level of expertise - 8/10, even though it is a relatively small organisation
What's my experience with pricing, setup cost, and licensing?
Check out the community (free) version first. Go with Enterprise Edition for the great Liferay support.
Which other solutions did I evaluate?
A number of alternative products were evaluated, including staying with the original IBM platform. We selected Liferay due to its flexibility and scalability.
What other advice do I have?
Take your time, Liferay can do so many different things and can be very complex. So be clear on what you are building.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Liferay Digital Experience Platform
June 2025

Learn what your peers think about Liferay Digital Experience Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Information Systems Consultant at a tech services company with 51-200 employees
You can create and manage dozens of sites with a single installation of Liferay, without a single line of Java code.
What is most valuable?
You can create and manage dozens of sites with a single installation of Liferay, without a single line of Java code. Liferay has an excellent website concepts model, with a clear separation between content, applications, users, themes, layouts, etc.
How has it helped my organization?
We use Liferay on our modern-look, mobile-ready website and we also use it on out intranet. We use it on our customers projects, and they love Liferay's flexibility
What needs improvement?
Liferay is a phenomenal product with deficient marketing. More OOTB examples are needed to allow the user to faster realize it's full potential. We also need better translations. Some of the multi-lingual functionality can be improved.
For how long have I used the solution?
We are using Liferay on and off since 2007, but we've chosen to standardize on this product around 2012.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
We've had no issues with stability since 6.1
What do I think about the scalability of the solution?
We've had no issues with scalability but we never had any project with more than 500 users (up to 2015). The benchmarks published by Liferay, however, look very promising on this matter.
How are customer service and technical support?
Customer Service:
I've been using mostly the Community Edition, but for customers with critical apps/sites I think the Enterprise Edition is good value.
Technical Support:I'm currently not a user of the official tech support but the forums and the web is full of useful information. When that fails, we can always look into the source code t understand what might be going wrong.
Which solution did I use previously and why did I switch?
Yes, we used several PHP site management products but, when comparing to Liferay, they lack coherence and simplicity in the content management functions. As for integration and scalability, Liferay beats them all easily.
How was the initial setup?
The initial setup is very easy but the OOTB themes are poor, when comparedto modern web design. If you register on the Marketplace you can download some very moderns themes and use them in your websites.
What about the implementation team?
We have in-house expertise.
What was our ROI?
We have been using Liferay for our websites and intranet, and its difficult to calculate the ROI for that. But, since we adopted Liferay we have the ability to change contents and apps much faster, and that is invaluable , nowadays.
What's my experience with pricing, setup cost, and licensing?
While we're not using the subscription services, we are aware that Liferay has very competitive pricing, when compared to the competition.
Which other solutions did I evaluate?
We had experience with Drupal, Joomla and other PHP platforms and we evaluated Sharepoint also.
We also evaluated Alfresco, but we decided that Alfresco and Liferay are not competitors. Instead, they both play very well together, for complex situations involving ECM, BPM and Web apps.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company sells Liferay Community Edition based solutions, not supported by Liferay Inc. We have a good relationship with the vendor, participating on community events and activities.
IT – Consultant / Senior Software Engineer at a tech services company with 51-200 employees
Big benefit is in relation to cost but there are a lot of areas which could be improved.
What is most valuable?
The most valuable features is Java based platform and JSR portlet for development.
How has it helped my organization?
It has provided one place for integration.
What needs improvement?
There are a lot of possibilities for improvement in several areas.
For how long have I used the solution?
I have been using Liferay since 2007
What was my experience with deployment of the solution?
Yes, a wide range of issues.
What do I think about the stability of the solution?
Yes, in most of our big projects.
What do I think about the scalability of the solution?
Yes, both horizontal and vertical.
How are customer service and technical support?
Customer Service:
Customer service is very high.
Technical Support:Technical support depends on the subscription, but it is good.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
The platform is independent of the environment and first setup is very easy. Just click.
What about the implementation team?
We used a vendor team who I met and they have great expertise.
What was our ROI?
Big benefit is in relation to cost. There are a lot of out of box things and on the other side is has got elastic platform for further improvements.
What's my experience with pricing, setup cost, and licensing?
Just the subscription, which is one year for us.
Which other solutions did I evaluate?
Yes, we also looked at SharePoint and WebSphere.
What other advice do I have?
High cost.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Excellent, that would really go a long way. Are these SSL features ones you have seen in other solutions or know that other solutions offer?