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it_user517965 - PeerSpot reviewer
Liferay Portals Technical Lead at a tech company with 10,001+ employees
Real User
We can extend its functionality and customize it to meet our customers' requirements.

What is most valuable?

All the features that are provided by Liferay are very useful, such as Web Content, Document Library and Media, Roles, Permissioning, Resources, Organizations, Users, Sites, Custom Fields, Plugins, and so on. These features enable us to extend Liferay functionality and allow us to customize the out-of-the-box features of Portal to meet our customers’ requirements.

How has it helped my organization?

We are using it for projects to provide quick turnaround for our clients' requests. Liferay has a powerful feature for the hot deployment of plugins, and service builders for easily creating tables using Sprint, Hibernate, JPA, etc.

What needs improvement?

I would like to see them arrange more symposiums in India, because most of the resources who work on Liferay are from India, more than any other country.

I'd like for them to have more interactive sessions, training or face-to-face meetings with the Liferay core team for Developers, so that we can have our questions/clarifications clarified directly with them, rather than asking over a webinar session, through forums, through support tickets, etc.

For how long have I used the solution?

I have been using Liferay for the past 10+ years now and I love to work with it.

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June 2025
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What do I think about the stability of the solution?

I have not encountered any serious stability issues, but if we come across anything, we get great support from Liferay as a patch.

What do I think about the scalability of the solution?

The portal is very easy in terms of adding more nodes to a cluster.

How are customer service and support?

Technical support is 9/10.

Which solution did I use previously and why did I switch?

I have used two other portal servers. I really did not like the way they allowed admins to do administrative actions. Liferay is easy to understand and complete the admin actions through the control panel with meaningful names and a short description about what each module does.

How was the initial setup?

Initial setup is straightforward and I did not find it difficult. Liferay has great online documentation, which gives us more confidence in achieving anything with it.

What's my experience with pricing, setup cost, and licensing?

It is a budget-friendly solution and less expensive than any other portal servers available on the market.

What other advice do I have?

Go with this product, because there is great support from the company, rich forum support and online documentation, and the source code allows you to make changes on your own with an LGPL license from vendor.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user517965 - PeerSpot reviewer
it_user517965Liferay Portals Technical Lead at a tech company with 10,001+ employees
Real User

We have support with vendor and we create tickets and their agents will get in touch with us through call or through ticket. Thanks.

Best regards,
Srik

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it_user535347 - PeerSpot reviewer
Java EE Developer at a comms service provider with 10,001+ employees
Real User
Management and permissions according to user, role, and group. The core code base needs refactoring.

What is most valuable?

The most valuable feature is management and permissions according to user, role, and group.

What needs improvement?

There are several areas that need improvement:

  • The core code base needs refactoring. It’s very hard to understand it when trying to do customizations.
  • They could remove the business logic from the UI (JSPs) and stop using scriptlets in JSPs.
  • Data integrity should be at the database level (normalization/foreign keys) and not at the application level.
  • Also, they need to upgrade third party libraries (e.g., Spring) to the newest versions. Liferay is stuck on Spring 3.2, while Spring 4.3.x is the last version and they are working on a 5.0 framework.
  • Use Java Config instead of XML config.
  • Add support for JBoss EAP domain mode
  • Source code sharing in SVN/git still needs to be revisited

For how long have I used the solution?

I’ve used Liferay for more than 1 year.

What do I think about the stability of the solution?

Yes, we did have issues with stability.

What do I think about the scalability of the solution?

Yes, we encountered scalability issues.

How was the initial setup?

Initial setup was complex compared to IBM WebSphere.

What's my experience with pricing, setup cost, and licensing?

I recommend going with the CE version.

Which other solutions did I evaluate?

We evaluated IBM WebSphere portal, but found WebSphere to be overkill for our project.

What other advice do I have?

I would emphasize using Liferay’s OOTB features so you don’t build something that already exists.

Also, make sure you actually need the features it provides.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user641757 - PeerSpot reviewer
it_user641757Head Developer at a tech services company with 11-50 employees
Real User

About the room for improvements, I guess everyone hates the lack of foreign keys although they present a weak technical argument (support for several databases, this kind of forces you to implement lots of extra code and understand their service builder).
JSP are definitely ugly, I would not be religions about this but we have found issues related to this topic, as some are really badly modularized and applying customization proves to be a challenge, like changing functions in fragments that are together in a massive JSP.
About the third party libs, OMG, they definitely should do something about this. The whole set is awful and dependency management is nonexistent, from Gradle files badly described to stone age lib embedded in components, even with the lib being globally available. 7.0 was the perfect opportunity to fix this...well maybe some day.
Anyway, one of the best platforms around, and I bet others have similar issues, at least with liferay we can see inside.

Buyer's Guide
Liferay Digital Experience Platform
June 2025
Learn what your peers think about Liferay Digital Experience Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user535350 - PeerSpot reviewer
LifeRay Functional Lead at a wellness & fitness company with 1,001-5,000 employees
Real User
You can create your own secure service bus for information. We always have issues with Social Office.

What is most valuable?

The features I find valuable are its integration points with other systems and scalability. This is important because the portal (Liferay) is an addition to the current J2EE Framework. That being said, it lends itself to roll all processing (Spring batch) into the Liferay Tomcat bundle. This process can be done in reverse order to ensure performance.

For integration points using simple plugins with SAP, you can create your own secure service bus for information. If you would like to convert your Liferay platform to a presentation layer for CRM, you can leverage Dynamic MS CRM or SugarCRM with ease using plugins or a Java framework.

How has it helped my organization?

Our organization benefited by the automated client setup and an easy CMS setup.

What needs improvement?

Major upgrades switch the Liferay framework core structure dramatically in EVERY occasion. However, there were only subtle changes from the last minor upgrade to the major upgrade.

For how long have I used the solution?

I used this product for two years where I currently work. In my former job, I used it for six years.

What do I think about the stability of the solution?

I have encountered stability issues during the upgrade process from 5.2 EE to 6.1.XX EE. There are always issues with Social Office.

What do I think about the scalability of the solution?

We had no scalability issues.

How are customer service and technical support?

The technical support need was moderate as the tool lends itself to be customized away from the (out-of-the box) OOB portal product. Liferay does not always support these custom components.

Which solution did I use previously and why did I switch?

We used ColdFusion for a previous project for a CMS portal.

How was the initial setup?

The installation was simple on a Linux-based operating system. It was complex with Windows Servers, but we still managed.

What's my experience with pricing, setup cost, and licensing?

We recommend never leveraging static components when developing licensing requirements because the operating system layer and its environment will always change to fit support costs.

Which other solutions did I evaluate?

We did not evaluate alternative solutions.

What other advice do I have?

Make sure you understand what you want the product to do. If your company has an overall future for growth, then Liferay is a good choice as it is an enterprise solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Liferay Portal Expert at a government with 501-1,000 employees
Vendor
It provides audience targeting tools and the Screens feature is interesting.

What is most valuable?

For me, the most important features are scalability, architecture, the fact that it's Java-based, includes a CMS, and provides audience targeting tools. The newest Liferay "Screens" feature is very interesting too.

How has it helped my organization?

We develop advanced web solutions based on Liferay with lower development costs and fewer team members.

What needs improvement?

Liferay needs a better web content search engine.

For how long have I used the solution?

I've been using Liferay since 5.2.x version in 2009.

What do I think about the stability of the solution?

We have stability issues only when the developers don't follow the Liferay guidelines and best practices.

What do I think about the scalability of the solution?

I didn't have any issues with scalability.

How are customer service and technical support?

Liferay has good technical support with a high level of product knowledge.

Which solution did I use previously and why did I switch?

I’ve tested several options over the years: PHPnuke, PostNuke, Joomla, WordPress, Drupal. But none of them have as many built-in features as Liferay.

How was the initial setup?

Liferay bundles make the initial setup is very easy. Just execute a bundled Tomcat package with a Liferay installation within.

What's my experience with pricing, setup cost, and licensing?

It’s a good idea to subscribe to Liferay support. They have good product knowledge and solve problems quickly.

Which other solutions did I evaluate?

We tried Drupal, but it doesn't have as many built-in features as Liferay.

What other advice do I have?

My advice is that if you want to extend the product, don't recreate existing functionalities or libraries. Just follow the guidelines and best practices.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user535320 - PeerSpot reviewer
Associate at a tech services company with 10,001+ employees
Real User
It offers a CMS, role-based permissions, and hierarchy-of-organization community management.

What is most valuable?

The most valuable features are role-based permissions, organization management, and the scalability of many third-party integrations.

How has it helped my organization?

Liferay has a CMS, role-based permissions, and hierarchy-of-organization community management which provides lots of features for intranet and enterprise applications. It also provides tools for mobile development.

What needs improvement?

The API documentation could be improved, as well as the debugging tools.

For how long have I used the solution?

I’ve used Liferay for more than 6 years.

What do I think about the stability of the solution?

We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

Which solution did I use previously and why did I switch?

We didn’t use any other solutions.

How was the initial setup?

The initial setup was quite easy.

Which other solutions did I evaluate?

We evaluated WebSphere before choosing Liferay.

What other advice do I have?

For normal sites, we can use other available options, such as PHP. But Liferay is good for enterprise and large-scale systems, especially role and hierarchy management systems, or when you have multi-site requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're business partners
PeerSpot user
Lead Software Professional at a computer software company with 201-500 employees
Real User
Administration functions are available from the control panel.

What is most valuable?

  • Support OSGi Framework
  • Excellent Content management system
  • Administrative functions through the control panel
  • Elastic search

These features are valuable because they all are basic requirements for all portals and have been achieved easily with the Liferay DXP portal.

You

How has it helped my organization?

Very important changes are OSGi modularization for existing portlets and new modules. It change the way of development and make life easy for developers

For how long have I used the solution?

I have been playing liferay from last 9 years and palyed almost all the version and have seen many pros and cons across versions.

What was my experience with deployment of the solution?

Yes we faced many issues during production deployment and specially performance tuning and best suppoprt architecture.

What do I think about the stability of the solution?

Yes as this is open source so don't see its big hurdle here.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

Technical support is very nice for the EE customers.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

If its first time then you will definatly struggle but later on it would be very easy if you understand the structure.

What's my experience with pricing, setup cost, and licensing?

It should maintain a competitive price in the open source market.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

It is just awesome; you should experience DXP. I am blogging many useful solution on www.liferaysolution.com

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Liferay platinum partner.
PeerSpot user
it_user531648 - PeerSpot reviewer
CEO & Co-Founder at a tech services company with 501-1,000 employees
Consultant
Our customers demand features such as Workflow Engine and Content Management System. They are more robust than the competition.

What is most valuable?

All of the following features are important to us:

  • Content Management System
  • Document Management System
  • Workflow Engine
  • Roles and permissions for authorization and authentication
  • Forums, blogs, and chat
  • Responsive UI

They are all in high demand, and we have implemented them for our customers.

How has it helped my organization?

We use the Workflow Engine for managing the approval process. We have used blogs and discussion forums for information exchange between the employees, and as a chatting platform within the organization.

What needs improvement?

The loading speed could be improved.

For how long have I used the solution?

I have been using Liferay Digital Experience Platform for about 10 years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

We received very good technical support. For the Enterprise Edition versions, there is exclusive support. For the Community Edition versions, there are a lot of forums available.

Which solution did I use previously and why did I switch?

Before using Liferay Digital Experience Platform, we used WordPress. Liferay is far more secure and robust.

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The Community Edition versions are open source and freely available.

Pricing for Enterprise Edition versions can be obtained by requesting a quote from Liferay.

Which other solutions did I evaluate?

We evaluated both WordPress and Drupal before deciding on Liferay.

What other advice do I have?

This product is very secure, robust, and highly scalable. It can also be customized to almost any extent.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user520707 - PeerSpot reviewer
Liferay/Java Developer at a tech services company with 501-1,000 employees
Consultant
It can create multiple sites from a single installation and supports multiple-file upload to the document library.

What is most valuable?

  • Check in: lets you update a document that you have edited. Its version number will be increased and the previous version document will be saved for reference.
  • Check out: lets you check out a document for editing. This prevents anyone else from accessing the file while someone is working on the checked out document.
  • Document library (repository): Liferay provides a document management system (CMS). It not only keeps the document but also manages the document with proper versioning and permissions for accessing the document.
  • Multiple-file upload: allows uploading multiple file at one time to the document library.
  • Workflow: allows using Keleo for workflow, which manages a module’s flow within specific roles of the hierarchy.
  • Document conversion tool (file format conversion): allows document conversion for common extensions such as Word to PDF and vice versa, with OpenOffice.
  • Multiple sites in one Liferay portal: One can create multiple sites with a single Liferay installation.
  • User-role management: Liferay manages its own users and roles with its control panel that consists of a rich UI that is very user friendly.
  • LDAP Support: Helps with single sign on in Liferay.

How has it helped my organization?

It reduces development time as well as requires less maintenance.

What needs improvement?

I would like to see it require fewer configurations from the properties file, and provide more GUI options to configure changes.

I’d also like to maybe see virus scanning for file uploads.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I have never taken technical support from the vendor.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The initial step is way too easy.

Which other solutions did I evaluate?

Before choosing this product, I also evaluated BackBase.

What other advice do I have?

Use this product wisely.

The Liferay team has made this product to the mark. As of now, the technology is up-to-date and fulfills all essential requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Liferay Digital Experience Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Liferay Digital Experience Platform Report and get advice and tips from experienced pros sharing their opinions.