KerioControl Reviews

Our primary use case for this solution is to provide our customers with a reliable and secure internet service for which they can perform bandwidth management and other operations.

This is a service that we set up for the yacht owners. They all want to carry the control over the yacht.

The most valuable feature is to provide users with the ability to log in to the portal page, keep track of their data usage and perform bandwidth management. It allows the captain to keep a log of everything that is happening and see who is using what bandwidth.

If somebody is using too much bandwidth then they have the option to throttle them back.

As of late, it seems that they can't release a version that doesn't have some type of bug. It crashes when it runs out of memory, and fixing this would be great.

I would like to be able to inspect https packets for the purpose of virus scanning.

This solution has been pretty stable overall. That said, there is room for improvement.

For some clients, some of the options cause problems. Filtering, for example, is something that one client does not need at all. Turning this off seems to straighten things out.

I have been awoken at 3 am by emails telling me that things are down, and that has happened within the past couple of updates, but not as much. I keep my eyes on the Kerio forums and watch for other people who say that it is time to upgrade again.

My impression is that it is pretty scalable and it can handle a lot of stuff.

I don't use it to the point where I'm linking multiple sites together, so I can't comment on that aspect.

We have the solution installed on approximately twenty boats now, and we're continuing to install them.

The technical support used to be great. However, it's gone way downhill. I used to speak directly to the person writing the code, and he would walk you through when you need help. Now, I can barely get a hold of him.

Thankfully, now that I know the software inside and out, I don't really need them.

I have used a couple of other solutions.

For me, they are straightforward. However, the reason we chose this solution is because it has to be something that the captain can understand. It has to be a straightforward user interface. 

If it were a situation where a client were going to be managing every aspect of it and the captain is not going to be involved, I would probably choose pfSense or something else.

This initial setup is straightforward. It is a no brainer, and anybody can get in there and just do it. They deployment takes maybe half an hour, if that.

It all depends on what they are requesting. It's not just "one size fits all". Some boats have a LAN they need set up, while some boats don't. We set up the unit sources and assign different ports.

These days they have a dedicated internet port, and they've got four or five land ports. We'll take one or two of the land ports and assign them to the Internet port, so that way they'll have a ship-to-shore connection, as well as a VSAT (Very small aperture terminal) connection. We'll also have another device with a cell router coming into the third connection, so that way they can switch between the three Internet connections when they need to.

For example, if they are out at sea they're going to use the VSAT, but if they are in the port then they will either use the ship-to-shore Wi-Fi, or the cellular connection, to save money.

We have eight technicians on site, but it only takes one person to handle the deployment. The maintenance is quick; we can log in remotely and update it if we need to. I prefer to be on site for this in case something goes wrong, but nine times out of ten everything is just fine.

We do the implementation ourselves.

There is a yearly upkeep fee.

We have evaluated WatchGuard and pfSense as well. We basically need something that is easy for the client because they want to have control over everything, and that's what Kerio is going to give them.

This solution is big in our industry because the captains have to have control over everything. If the captain wants to log in and see what his users, his crew members are doing, then Kerio provides that.

I suggest watching the Kerio forums for what the community is saying in terms of upgrades and support.

I would rate this solution eight out of ten.

The primary use case of this solution is for the security of the entire network. There are more than 10 companies that are distributors in the territory and for this region, we have to manage and to guarantee that all the companies can interchange data between them, but also with the outside in a safe way. Kerio is the right solution to achieve our objectives because each client and each server that is distributed in the different companies can be maintained and can be controlled in the correct way.

The flexibility of the system, the capacity to provide the right level of security, and the ability to be integrated into different kinds of infrastructures are the most valuable features. 

The improvement that we are looking for is for when decide to move some part of our application to the cloud. This is one of the projects that we have in progress. Mainly to distribute some services on the cloud and to make that a possibility not only for our company, but also for the customer to have access to this application. To guarantee a correct level of security, not only for our application but also for all customers that access our system. This is one item that we are now considering.

Stability is good. We are satisfied with the performance of the system.

We have more than 300 users that are distributed in more than 10 different units. There is one production unit that is around 170 people, and the other 130 are distributed in the other nine companies.

Some of the users are administrators, the other users are in the technical department, R&D, sales, and the production department. 

Their technical support is very good. We haven't had any problems with them. 

We have used Sophos in the past. 

The initial setup was complex. The system itself isn't complex in terms of actually using it. It is user-friendly. It is complex in terms of the capacity to control the situation.

We didn't spend a lot of time on the deployment. In the beginning, we did need to dedicate some time to implement the infrastructure internally. In terms of the operations and maintenance, we don't spend a lot of time on it.

It requires two people for maintenance.

At the beginning, we did need a consultant to set up the system but now we have our own resources in our company who manage the system.

The pricing is in-line with our expectations in terms of the quality that we get for it. 

Kerio is user-friendly, it's flexible, and can be used on different kinds of infrastructure. You don't need a high level of skill to use it. It monitors, identifies potential problems and it takes actions on a problem. The system is quite easy to use, and we don't have any kinds of problems with it, compared to other solutions that are not easy to understand and are complex. 

I would rate it a nine out of ten. Right now, we are really satisfied with the product. Of course, we are open to seeing other improvements, but from our side, we don't need any other improvements because what we have right now complies with our needs.

We use it as the primary UTM for the whole company.

The statistic feature enables us to better use bandwidth management. We monitored the use by mobile, type of application, department, and by users. The bandwidth was solid. Our internet speed is optimized for our research.

The statistics feature is the most valuable feature. The active host feature, "Live," enables you to monitor every host and every connection. The statistics show you a full brief of every user, every type of connection used, and the total bandwidth used. It is a very powerful feature.

I would like for them to add more security features. 

It's very stable, and updates are frequent.

In terms of scalability, it's actually more for a small to medium-sized business. It's not very scalable. 

We currently have over 50 users. The users are in different departments. It's a whole network; we have the admin department, accounting department, finance, technical department, and support department. Everyone is using it. It's the main UTM of the network.

It's the main UTM of the network so it's the internet firewall. We use it every day, every minute. 

We've never had to use their technical support. 

The initial setup was straightforward. It's the most user-friendly UTM out there. The deployment was very fast, less than half a day.

We did the implementation ourselves. It required just one person. 

We see ROI on the internet bandwidth optimization levels.

It's very affordable.

Every year we evaluate other options like Sophos and Kaspersky.

My advice to somebody researching this solution is to check all the features. Some of the most important features of this program don't exist anywhere else. Especially the statistics.

I would rate it a nine out of ten. 

Our primary use case is for security purposes, web filtering, and firewalls. 

Kerio has improved my organization's security.

The most valuable feature would be the security. 

They should add wireless features. 

It's very stable. 

Scalability is okay. 

Technical support is good.

The initial setup was straightforward. The deployment took one week. 

I implemented it myself. 

The price is inexpensive. 

I would tell someone considering this solution to go for it. 

I would rate this solution a nine out of ten. 

Our primary use case of this solution is for general network security and VLANs. It's in use 24/7, all the time. 

This solution has improved my organization because we can access remotely. With Kerio Control, we can remotely control systems to be installed in multiple areas. The remote connection is valuable for us.

The firewall feature is the most valuable.

I would like to see them develop a bit more flexibility creating VLANs.

It's a real good product. This version has many features for creating VLANs and also for traffic rules, firewall rules, etc.

Scalability is more than enough. There are over 50 users. Ten of them are management on the business side and about 20 or 30 are part of the crews.

Technical support is good. They respond right away. 

The initial setup is a bit complex, but it was fine for our IT department. Deployment took around one month and it only required one person. One person works on it, and it takes him about two or three weeks. Maintenance requires two people.

We did use an integrator. We have an IT manager.

Pricing is good, but the licensing took a lot of time. It was with a company in Europe and we got it with 50 users and wanted to upgrade to unlimited users. They first make it 250 users, then one or two weeks later unlimited. It took two weeks to get an unlimited license. It was strange but if you purchase with unlimited then it's no problem. You get it right away. The upgrade took a lot of time. 

We looked at Kerio Control vs Sophos Cyberoam. 

I would recommend this solution to someone considering it. 

I would rate this solution an eight out of ten.

I use Kerio Control for user statistics, intrusion detection and prevention (IPS), web filtering, etc. 

It has helped our organization with testing.                                

They should improve the remote connectivity feature for users.

It is for local use in our company of about one hundred users. It is also deployed to different clients, which are from twenty to two hundred users.

It provides security to the internal network and implements solutions through VPN to access specific internal services, without the need to open the network completely. The usage capacity of Kerio Control is enormous.

The ease of use and the ability to deliver customized solutions is incredible. When updating from version 9.2.4 to version 9.2.5, support services was able to remove 5 patches from version 9.2.5 in a very short amount of time to normalize the system.

Support responses. The response time was very good, but not excellent, because they were worried about their system normalization solution. They slightly delayed in answering direct queries.

I am evaluating version 9.2.6. I would like for there to be a difference between international and national links, something I can find in other firewalls.

Yes, in version 9.2.5, but we solved it quickly.

None

In general, I have not used it, except in version 9.2.5. The response was very good.

None

Simple initial setup.

An internal team implemented the solution.

In 2 years 80% of the investment was returned.

Initial implementation costs are comparable to a similar product due to the ease of performing basic operations.

The cost of the product has optional additions with very good prices. The product update is 25% of its value which is very good.

Yes, FortiGate.

Setting up a small laboratory is simple and fast, so you can see a small portion of the solution's benefits and what it will do to improve a business's security.

It helps us better control internal and external communications.

• The ease of use.
• The clear handling of the reports.
• The information that it delivers.

Filtering of pages and greater personalization in services, among others.

I have not had stability problems.

No issues.

The technical support is good.

We switched from our previous solution to Kerio Control, due to it administration and scalability.

Setup is simple. The Kerio interface is very intuitive.

Search and compare.

Yes, we evaluated Cisco, Fortinet, and Check Point.

Only trust in the product. Its support is very good, and it is stable product.