Our customers use Jamf Protect for security purposes.
Jamf Consultant at Team Computers
Searches incoming and outgoing traffic for malware and monitors the network for security
Pros and Cons
- "Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
- "The solution’s stability could be improved."
What is our primary use case?
What is most valuable?
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What needs improvement?
The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.
For how long have I used the solution?
I have been using Jamf Protect for 2 years.
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Jamf Protect
March 2026
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What do I think about the stability of the solution?
I rate the solution a seven out of ten for stability.
What do I think about the scalability of the solution?
More than 10 to 15 enterprise business customers use Jamf Protect.
I rate the solution a nine out of ten for scalability.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.
What about the implementation team?
Deploying the solution for testing does not take more than two to three hours. However, deploying the solution in a production environment may take a day or two. The basic part of deployment is the configuration, and then we use Jamf Pro to deploy the package of Jamf Protect.
What's my experience with pricing, setup cost, and licensing?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution’s pricing ten out of ten.
What other advice do I have?
We are working with the latest version of the solution. Our customers utilize Jamf Protect only in the Mac environment. Customers should get a MacBook before installing Jamf Protect. Jamf Protect is the ideal solution for Mac because it is deeply integrated with Apple devices and is aware of bugs.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Server Administrator Coordinator at a educational organization with 501-1,000 employees
User-friendly dashboard that helps protect staff computers from malware and antivirus
Pros and Cons
- "We mainly use Jamf Protect to protect staff computers from malware and antivirus."
- "Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
What is most valuable?
We mainly use Jamf Protect to protect staff computers from malware and antivirus.
What needs improvement?
Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices.
For how long have I used the solution?
I have been using Jamf Protect for one year.
What do I think about the scalability of the solution?
I am satisfied with the solution’s scalability and performance.
How are customer service and support?
The solution's technical support is great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Norton Antivirus, and it wasn't efficient at all. I previously used Workspace ONE. The only advantage of Workspace ONE over Jamf Protect is that it supports a wide range of devices, including Mac and Windows.
What's my experience with pricing, setup cost, and licensing?
Jamf Protect costs double the price that we were paying before.
What other advice do I have?
Jamf Protect automatically detects computer malware and prevents the user from running it. It also removes the malware completely from the computers, and we got notified about it. We can set the benchmark based on the school's preferences. The solution's automated MAC-specific threat hunting gives us more security on the computer.
The solution's dashboard is user-friendly. We are working to set up the benchmark based on the school preferences. Sometimes, we need to modify them based on any updates related to the security level we want to apply. Jamf Protect provides good protection from the user's perspective and is easy to manage from the admin's perspective. We used other platforms before, and they did not provide good malware detection.
I would recommend the solution to other users.
Overall, I rate Jamf Protect a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Jamf Protect
March 2026
Learn what your peers think about Jamf Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
A SaaS-based cloud solution that helps with CIS benchmarks and threat prevention
Pros and Cons
- "Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
- "Jamf Protect needs to improve its pricing."
What is our primary use case?
Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention.
What is most valuable?
Jamf Protect is mainly for Apple's suit.
What needs improvement?
Jamf Protect needs to improve its pricing.
For how long have I used the solution?
I have been working with the solution for two years.
What do I think about the stability of the solution?
We have not experienced any downtime in 365 days.
What do I think about the scalability of the solution?
Jamf Protect is a scalable solution. We have sold more than one million licenses last year.
How are customer service and support?
You get support from a dedicated engineering team.
How was the initial setup?
Jamf Protect's installation is not straightforward, and you need technical experience. The deployment process is easy if you plan it.
What about the implementation team?
We did the tool's deployment in-house.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are yearly and expensive.
What other advice do I have?
Jamf Protect is a SaaS-based cloud product. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Reporting Data Analyst at Syd Conseil Cogito
Has an activity community but integration with other tools is slow
Pros and Cons
- "The tool's tech support is helpful and efficient. It also has an active community."
- "The solution's integration with other tools is slow."
What needs improvement?
The solution's integration with other tools is slow.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the scalability of the solution?
Jamf Protect is scalable. It doesn't have issues with 10,000 to 50,000 users.
How are customer service and support?
The tool's tech support is helpful and efficient. It also has an active community.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used JumpCloud before Jamf Protect. We chose Jamf Protect because of its features and community.
How was the initial setup?
Jamf Protect's deployment is easy. It takes ten minutes to complete.
What other advice do I have?
I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Presales Engineer at a computer software company with 201-500 employees
Experience agile user-centric security with AI-powered endpoint protection
Pros and Cons
- "The behavioral detection is valuable."
- "The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
What is our primary use case?
I use Jamf Protect for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.
How has it helped my organization?
Jamf Protect gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.
What is most valuable?
The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.
What needs improvement?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
For how long have I used the solution?
I have been using it for the last four years.
How are customer service and support?
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.
Which solution did I use previously and why did I switch?
I have an understanding of CrowdStrike and certain security solutions from Forcepoint.
What other advice do I have?
I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: March 2026
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Buyer's Guide
Download our free Jamf Protect Report and get advice and tips from experienced pros
sharing their opinions.
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