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Senior Systems Engineer, Data Protection division at a computer software company with 10,001+ employees
Real User
Extremely stable, does everything we need, and is a part of the Automation Anywhere platform

What is our primary use case?

IQ Bot is typically an artificial intelligence (AI) tool that looks at unstructured data to make some sense of it. Basically, you use it in accounting, accounts payable, and accounts receivable where you want to read unstructured data and turn it into something with which you can do something.

We are using its latest version.

What is most valuable?

The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated.

What needs improvement?

There should be built-in or native intelligent processing capabilities.

For how long have I used the solution?

I have been working with this solution for about two years.

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IQ Bot
September 2022
Learn what your peers think about IQ Bot. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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What do I think about the stability of the solution?

It is extremely stable. It is used by Fortune 100 companies, and we're very happy with the results.

How was the initial setup?

It was straightforward. We have services that we leveraged, and it was pretty easy. Its implementation took two weeks.

What about the implementation team?

We have integrators who help us implement it.

What other advice do I have?

It does everything that we need it to do. It is a great product. It is very underrated. More companies should leverage this platform.

I would rate it a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Gangadhar Wali - PeerSpot reviewer
Founder and COO at InVibes
Real User
Top 20
Great for data migration but major problems with technical support

What is our primary use case?

I mainly use IQ Bot to extract data from invoices.

What is most valuable?

IQ Bot's most valuable feature is data migration, including Word format and legacy document templates.

What needs improvement?

We're not so happy with the cloud version, which is more complex than the on-prem, so it's more difficult to utilize. IQ Bot's consistency with parameters and its OCR engine could also be improved.

For how long have I used the solution?

I've been using IQ Bot for over two years.

What do I think about the stability of the solution?

IQ Bot is stable.

What do I think about the scalability of the solution?

There is an option to scale, but we haven't made much use of it yet.

How are customer service and support?

We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I've also used UiPath, which I prefer because their technical support is fast and responsive.

How was the initial setup?

The initial setup was straightforward and took no more than two days. I would rate the setup process four or five out of five.

What other advice do I have?

I would give IQ Bot a rating of four out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
IQ Bot
September 2022
Learn what your peers think about IQ Bot. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.
RPA Developer at a performing arts with 10,001+ employees
Real User
Top 5Leaderboard
Easy to use extraction tool but scrips can only be written in Python

What is our primary use case?

We use it as an extraction tool.

What is most valuable?

It's quite easy to use, you just have to map the filter to keep it going.

What needs improvement?

The log scripts can only be written in Python, there is no compatible language.

The cloud version is not good and the fees are expensive.

The Auto Logic creation is available as a plug-and-play model, and this should be available in IQ Bot.

For how long have I used the solution?

I have been working with IQ Bot for eight months.

What do I think about the stability of the solution?

Other than being on a cloud network, it's fine, it's stable.

What do I think about the scalability of the solution?

It's scalable, we use it for most of our use case. We have no issues with it.

We have less than five users in our company.

Based on the use cases, we may have plans to increase our usage.

How are customer service and technical support?

They provide technical support.

How was the initial setup?

The initial setup is straightforward.

It took less than a week to deploy.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

IQ Bot is a part of Automation Anywhere.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Abdul Quadir - PeerSpot reviewer
Assistant Manager at WNS Global Services
Real User
Top 20
Good with structured documents but can't handle unstructured ones

What is our primary use case?

I use IQ Bot to automate courses.

What is most valuable?

IQ Bot's best features are its variety of outputs and how it handles structured documents.

What needs improvement?

IQ Bot doesn't accept or manage unstructured documents properly.

For how long have I used the solution?

I've been using IQ Bot for a year and a half.

What do I think about the stability of the solution?

IQ Bot has some problems with stability.

How was the initial setup?

The initial setup was easy.

What other advice do I have?

IQ Bot is good at handling structured documents, but if you have a lot of unstructured or handwritten documents, I recommend using Hyper Center instead. I would rate IQ Bot five out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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