IQ Bot [EOL] Reviews

We use it as an extraction tool.

It's quite easy to use, you just have to map the filter to keep it going.

The log scripts can only be written in Python, there is no compatible language.

The cloud version is not good and the fees are expensive.

The Auto Logic creation is available as a plug-and-play model, and this should be available in IQ Bot.

I have been working with IQ Bot for eight months.

Other than being on a cloud network, it's fine, it's stable.

It's scalable, we use it for most of our use case. We have no issues with it.

We have less than five users in our company.

Based on the use cases, we may have plans to increase our usage.

They provide technical support.

The initial setup is straightforward.

It took less than a week to deploy.

It's expensive.

IQ Bot is a part of Automation Anywhere.

I would rate this solution a seven out of ten.

I use it for reading some data from PDFs. I am putting this data into Excel spreadsheets.

I have used IQ Bot in my own installation as well as in the cloud. I have used it as a trial and as a part of a customer IT data center. I use it on a monthly basis.

The detection or extraction of data from the images in PDFs is the feature that I use the most.

It is a good solution in terms of how easily you can administer or manage this tool. It is quite easy to use, and it is powerful in terms of what it can do.

I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing.

There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do.

I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see.

I have been using this solution for approximately six months. 

It is stable.

I didn't do the task of scaling, but I think it is quite good in terms of scalability. You just need to add more nodes to your cluster and configuration, which is quite easy. We have almost 20 users.

The response time can be improved. At times, I created a ticket, but I didn't get a quick response. Time is the key because we need to make some decisions based on that response. The response time is the only issue. When a support agent contacts you, the process of helping you is quite good.

The initial setup is straightforward. For a new bot, in terms of hours, the deployment isn't at all long. I could deploy my bots very quickly. I could do this task in less than an hour.

I would advise others to define the permissions partly in terms of the network. It is a key concern. I would also suggest first reading all the docs to totally understand the task. You could follow the steps to deploy it correctly. 

I would recommend this solution to others. It is quite a good tool.

I would rate IQ Bot an eight out of ten.

Our clients use the solution to automate back-office processes such as credit requirements. They also may use it to review contracts and to process invoices.

The way that the learning combines with the OCR is the solution's most valuable aspect.

If they could improve the usability to train the models that process the farms, that would be helpful for our clients.

It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition.

I've been using the solution for one year.

The solution is very stable. It works very well. We haven't had issues with bugs or glitches. It doesn't crash. It's reliable.

We've never had issues with scalability. It's been quite good. If a company needs to expand it it should be able to do so without too many issues.

Typically we sell the solution to large and medium-sized organizations.

The technical support has been pretty good. We'd rate it nine out of ten. If they were a bit faster in their response, I'd give them perfect marks. However, that said, we're pretty satisfied with the level of service we're given.

The initial setup is straightforward. It's not complex at all,

The installation is very quick due to the fact that it is a cloud solution. It takes one day to get ready. However, to finalize everything takes on average ten days.

We're resellers. We offer this solution to many of our clients.

I would advise that new users try to get all kinds of forms from the beginning of the deployment. It will make things easier down the road.

I'd rate the solution nine out of ten. We've been pretty happy with the solution overall.

We are currently using this solution, and are interested in providing services to our clients in the future.

We are using IQ Bot for the internal finance department. We are dealing with invoices from many different vendors.

The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution.

Feature-wise it's good.

We are working with IQ Bot, but we are not impressed with it. It works well with static documents but not otherwise.

It was challenging to have to do the pre-processing and tax inputting on our own. They didn't have a feature through IQ Bot.

The way you implement the pre-processing needs improvement. In many cases, the invoices that are received have the fax cover page, and with terms and conditions page. We have to input all of the pre-processing. It would be better to have it as a part of this solution, otherwise, every single invoice would be treated as a new document, even if it comes with terms and conditions and a cover page.

They still have a long way to go when dealing with a structured and unstructured environment.

Features are good, but when dealing with pre-existing models such as purchase orders, and invoice,s for example, the capabilities of the solution need improvement. 

I have been working with IQ Bot for approximately one year.

We have not had any issues with stability.

It's a scalable solution. The biggest challenge that we faced was with the configuration.

It's for an internal finance team and we don't have more than five users at this time. 

We have contacted technical support many times. They are very helpful and very responsive in resolving any issues.

The initial setup was straightforward.

We had help from Automation Anywhere which made the implementation easy.

There are cheaper solutions on the market, but it involves more negotiating. 

Typically, everyone starts at a higher price and negotiate to a lower price to compare with other vendors.

The pricing is complicated but I wouldn't say that they are expensive.

If it has to do with a straightforward structured form, this solution works very well. If you are looking at an unstructured environment with a lot of variety there is some instability in terms of ease of use. It may be better with the 2019 version, but it is something that should be considered before they decide to implement this product.

I would rate IQ Bot a seven out of ten.

I would say that the best feature is that it has native automation for the US. At the end of the day, you still have to do the same amount of coding to actually pull that data into your code, but with the automation, you are sending it to part of the same kernel, or the same interface, and that makes it much easier. Because I've seen sometimes that they say that even ABI can go with BPA, at least according to the label. But with less than 300 BPA, I see that it's not really possible. Same with the kernel. If there are a lot of tables and frames, it messes it up. But that doesn't happen for IQ Bot.

The first place it could be improved is its price - it is too high. I'm having a lot of difficulties moving it to the customers. If they could fix that it would be awesome. Because the Automation Anywhere is hardware-intensive, it requires other set-ups, a control room, and it's already taking 16 GB of space. Then if I move to IQ Bot, and I have to set up another server for it, it becomes pretty expensive. And that is where the hardware cost comes in. So I think that if they could reduce the cost thing it would be really helpful.

I would say it is the best choice, especially if you're already on Automation Anywhere. They are working at implementing third-party tools. Right now, I am with the company, but before that, I was with another company as well as IQ Bot. A lot of people have purchased a lot of license work but they have not actually put it to good use, or they were unable to. So, it is a question of quality control. But then again, from a CTA perspective, I would say I know it is possible to increase the optical features, as well.

I am not referring to just character recognition, but for example, let's have the scanner import that image properly. Sometimes in a test it happens that the picture is a bit clearer. Or let's say a company logo. If a print is misaligned, it can figure it out. So I am more than happy regarding their automation technology.

I have been using IQ Bot for about four or five years.

The problem is that some of the invoices are very sensitive. If one of these invoices had bad handwriting it just fizzles out, so what has it accomplished? I think it should be able to scan while it is running itself. It should pop up and say, "I am unable to read this can you please help." In that way, we need more traffic to end-users. Then the bot clears one business invoice. But maybe you can have a guy in shipping who just got there while the bot is running, when these jobs start they post those really fast. The reading part might get confusing.

If the bot could just pop up and say, "look at this is the one that I'm confused with, can you please clarify?" If it could do that while the bot is running in IQ Bot, that would be super cool.

I think there are some security issues if you want to scale up. There are two versions - standard and deluxe, standard for basic bot and deluxe for interface with optical printing. So if you scale more than 20 bots, you have to buy more. We work on our commission anyway so you can have a thousand bots running from the same thing for you.

I was in touch with support a couple of times. They are good. There are two parts to the support. One part is in India, where they recently fired a lot of people. The other part is in the US. That team is awesome.

The support guy I got was a champion. He's the one who helped me with IQ Bot to begin with. The point is that it is okay in terms of the system. But let's say there is a call for the controller. With some claims you should not give permission for virtual control because if the agent crashes it also crashes the other systems that are connected to it, which are not visible to them.

I'll tell you the good part and the bad part of Automation Anywhere. Automation Anywhere is amazing for people who have a vision, a plan, and a strategy. People who know what they are doing and are technically sound. Because automation generally comes with a loss of a sense of control. You need to know to whom to give access and for what. Now the problem is that your computer is your own bot. Now what happens with the bot is that they don't necessarily need an architecture to run it. For Automation Anywhere you really need a control room, and a control room costs $7,000 to $10,000. That's what we get for my company. So that becomes a big roadblock.

Because you can just clear the bot, you can get it to stop. You do not necessarily have to connect to the conclusion to run the bot. I can put some code into the batch file and make it run while the bot is running. But you cannot fulfill your function there. So that is a pro and a con.

Specifically for IQ Bot, I would say the setups that I have done took me about seven to 10 days, at the most.

I would say first to do another determination to see if it's worth it. For example, if you are a banking company and you tell me that I'll have a lot of checks that will need to be verified, I would say that's fine, because the format of the checks will be standard. Although you would have to identify the handwriting. But still, at least the amount of coding is easier. However, if you are doing B2B or B2C, and you have multiple invoices coming in to you, I would say don't do it. Because in India, they're very strategic. I can have a person actually putting it into Excel and then I can have a bot taking over. So that's why I already see that it's very important.

The technology should be business-oriented. So unless it is a high-ticket item they won't even talk to me, because business is first. So if you are trying to host a business on your product it is never going to fly. And the problem with automation is that it is close-ended, it is not initial.

They are pointed towards automated scenarios. You can download a version and do things, but they won't listen to the guys who write the code on the ground technical level. They have a different way of operating, because at the end of the day, it is just business. Their mindset is to catch on to the top-level bosses or leaders.

You can do it for a couple of months, or maybe a year or two. They launched version 7.3 two years back, all with multiple backers. In two years you are ensuring that you are out of date. Do you think any product with a life cycle of two years is worth it? I don't. You don't even get value return in two years. Because of the building of the bots, building on a higher component, it takes minimum three years or more to break even. And that is with your bot not completing your applications.

On a scale of one to ten I would rate IQ Bot a 7.

The IQ Bot that we develop is actually for detecting text in a PDF invoice file. Companies generally have different types of invoices from different clients with different formats. We use IQ Bot to detect the information we need from the different formats. We plan to deploy this to our customers but meanwhile have two or three people using it in our company. We deal with the maintenance in-house. We use IQ Bot when there's a relevant project, it depends on the case. We are partners with IQ Bot and I'm an RPA developer. 

One of the issues we have is being able to detect a variety of texts or dates that are written differently depending on the invoice, so character recognition, OCR, is a very good feature. 

The product algorithms could be improved to increase accuracy. We currently need to make regular adjustments, constantly retraining the product to cover all cases.  

I've been using this solution for five months. 

We haven't reached complete stability yet but that's related to the tools that we're using. We're currently exploring RPA tools to see which is the best. 

Scalability depends on the architecture of the development itself, but in terms of the tools that we're using it's scalable.

The initial setup was a little complex because server sites use different servers for IQ Bots, which means separate databases. The software is not that complicated if you understand the features. We have an internal IT consultant who carried out the implementation for us and it took a day to set it up. 

The licensing cost is higher than a normal or standard license. 

We looked at Power Automate as an option. The difference is mostly dependent on the clients' sites. A lot of our clients use Microsoft products and Power Automate integrates well with that. We are still considering the option of using Power Automate for our clients but it will probably be decided according to whether the company uses Microsoft products. 

I would suggest that if you have a complex process that requires decision making then IQ Bot is an option, but if it's a regular situation where there's no decision making and it's normal automation, then it may not be necessary. It depends on the automation process.

I would rate this solution a seven out of 10. 

I am a developer and I have used IQ Bot for one project. It is used for automation.

The most valuable feature is the cognitive, self-learning component that understands the undefined templates. 

A community version of IQ Bot should be released so that more developers can gain experience with using it.

It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture.

I have been working with IQ Bot for between two and three months.

Talking about stability, I would rate it a seven out of ten.

It is a scalable solution.

I have not yet been in contact with technical support.

I have about one year of experience with UI Path but I have not worked on any products that are comparable to IQ Bot.

At this point, IQ Bot has only been running for a couple of months. In time, I will have a better understanding of the product, including its advantages and disadvantages.

I would rate this solution a seven out of ten.

We used IQ BOT for document processing. It was semi unstructured data from the farms and some of the reports that were coming in. We were scanning them and then reading out the details and format and incorporating that in another application.

A very important feature is the efficiency with which it was able to categorize the different data types and the format. Also, the OCR was good. The efficiency of the optical connector reader or OCR was good enough for our usage. 

It's not necessarily the IQ bot but the Automation Anywhere as a whole, I find it slightly complicated to use as compared to a product like Uibot. I would say it's not intuitive from a user standpoint. This leads to a specific specialist to be part of the team to work on it. Because otherwise business processes are best understood by the business people and the IT applications are better understood by the IT people. But when it comes to these kinds of automation, it is the business people that should be able to do it on their own. For that, it has to be intuitive. So that is one key concern that I found. It's not that intuitive for a person to work on it. The learning curve is quite high. However, adding the layers of UI would not mean add in a lot of layers of abstraction because that also adds a problem. The flexibility drops. The machine learning techniques like we have for these bots are slightly limited as of now. Maybe they're already extending it or maybe in the latest version that I have not used will provide extensive machine learning algorithms that can be integrated with the bot. But that was my only space which I see that could be better. Very soon features would be more, on a large number or more machine learning algorithms and specifically there is what we are researching right now, ourselves, with is machine learning. But, there is a subset of it which is self-learning. Self-learning is going to be a key aspect because as we start automating the processes, the processes also evolve and sometimes we need to read deep parts instead of that, there should be the capability of self-learning algorithms available. However, it's easier said than done and I can understand it's very difficult. But that is the key piece which I would like to see do better right now.

We have used IQ BOT for a few months.

In the end, I believe IQ BOT is a very stable product.

I think IQ BOT is scalable.  If I had to rate it, then I would put the rate of 4.5 stars out of five. So it was good enough.

The technical support is good. It is very good, in fact. They're quite reactive. They were able to help us out. So I have no complaints. I have nothing negative to say about them.

When I joined this part of the team, they were already using Automation Anywhere. In our previous teams, we were using UI BOT and in fact, in the team that I was working with a few months ago was also using UI bot.

I was not involved in the initial setup, so I cannot tell you about that. But in my experience, it was not complicated. It was easy. I know the setup but I was not involved in this particular setup here.

I would say that IQ BOT Automation Anywhere was one of the leaders in the industry. Still is, and I think we initially invested a lot on Automation Anywhere and that's why we continued using it. However, it doesn't mean that Automation Anywhere doesn't have the caliber yet. It has a very strong capability set. And that was perhaps the reason why we went for Automation Anywhere. I would recommend it. It has been a good pleasure using the product. I would rate it eight on. a scale of ten. The reason is the intuitiveness and the second one is the range of machine learning algorithms that, when I was using it, was not there.

We use IQ Bot to improve the OCR capabilities in our automation.

The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does.

I really like the user interface.

The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it. The price should be lowered.

I have been using IQ Bot for about a month, although my experience with Automation Anywhere itself is for more than three and a half years.

IQ Bot is a stable part of the platform.

Management comes into the picture when it comes to scalability. If there are bots available then we are able to scale up and down without affecting our performance.

I have been in contact with technical support and I am satisfied with it.

They have helped us with problems in the past. They respond quickly, and in all of the cases, our problems have been resolved in a maximum of 24 hours.

I have tried other options but there were problems with the OCR that caused me to try IQ Bot. We were having trouble reading invoices from the OCR image data.

The initial setup is pretty straightforward. Even deploying all of the bots to the sites, if the person is technical then it is pretty simple and straightforward.

We are using the Community Edition of Automation Anywhere that includes IQ Bot.

The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD.

IQ Bot technology is good and it is a solution that I can recommend for a conventional user. When it comes to people who are from a non-programming background, I think that IQ Bot is fine. There are solutions that require people having programming skills, especially in .NET, which makes developing and managing the bots easy. This is not the case with Automation Anywhere. 

I would rate this solution an eight out of ten.

We are using IQ Bot for sales order automation.

The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format. It is able to intelligently decipher those changes and I think that it's quite useful.

I would like the intelligence to improve so that IQ Bot can handle vastly different formats of documents that we get from the customer, in terms of reading different fields. Having it even more intelligent would be very useful.

Better customization in terms of mapping would be an improvement.

We have been using IQ Bot for a couple of months.

We have only been using IQ Bot for a couple of months but so far, we have not had any problems in terms of stability. In time, we will see if it continues to be as stable as it is right now.

We are using this solution on a daily basis.

Scalability has not been a challenge for us. We have four users at this time.

I would rate technical support as good. When we were stuck we got support.

We did not previously use another RPA solution.

I would say that the initial setup is very complex and not easy.

The deployment took approximately three to four months.

We had an integrator from Automation Anywhere to assist us with the deployment. Our experience was fantastic and we are very happy with them

Pricing is highly confidential because it is something that can be negotiated. The licensing costs are on a yearly basis.

We evaluated UiPath but we chose Automation Anywhere and IQ Bot because of the advanced intelligence capability that was promised. This tipped the decision in their favor.

My advice for anybody who is implementing this solution is to be very sure about how the data is going to be mapped from one business process to the other and how the whole process will work. The mapping is very, very important in order for IQ Bot to work perfectly.

I would rate this solution an eight out of ten.