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reviewer1946217 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Real User
An easy-to-use solution that integrates seamlessly to block OWSAP attacks
Pros and Cons
  • "The solution integrates seamlessly with other tools and has a good alert mechanism."
  • "The solution works for particular zones but isn't always the best solution for all zones."

What is our primary use case?

The solution is used to detect and block application attacks on the internet perimeter. We integrate the solution with SOAR and Phantom to automate our playbook and block URLs.

How has it helped my organization?

The solution reduces the risk of attacks and that benefits our clients. 

What is most valuable?

The solution integrates seamlessly with other tools and has a good alert mechanism. 

The solution provides good protection against OWASP top-ten attacks.

What needs improvement?

The solution works for particular zones but isn't always the best solution for all zones. 

The solution's pricing could be improved. 

Buyer's Guide
Imperva Web Application Firewall
June 2025
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We implemented the SA solution and have not tried to scale it beyond our client's 10,000 users. 

How are customer service and support?

I do not have experience with escalating issues because our internal support team handles vendor support. 

Which solution did I use previously and why did I switch?

We have not switched solutions but prefer this solution for on-premises. When we need a tool that is cloud-based, we prefer other solutions. 

How was the initial setup?

The initial setup was not complex and integration was easy. 

What about the implementation team?

The solution was implemented by the supplier. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is an issue. 

Which other solutions did I evaluate?

We use many tools for the application layer including Imperva, Infoblox Secure DNS, and Palo Alto. 

What other advice do I have?

The solution is a leader in the market and is easy to use.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Claudio Colombo - PeerSpot reviewer
CTO at Sorint.Lab
Reseller
It's easy to use and deploy
Pros and Cons
  • "Imperva is easy to use and deploy. The UI is excellent."
  • "I'd like the option to pick your bot protection."

What is most valuable?

Imperva is easy to use and deploy. The UI is excellent.

What needs improvement?

I'd like the option to pick your bot protection.

For how long have I used the solution?

I have used Imperva for seven years.

What do I think about the stability of the solution?

Imperva is stability.

What do I think about the scalability of the solution?

Imperva is scalable.

How are customer service and support?

Imperva support is good. 

How was the initial setup?

Setting up Imperva is easy, and it takes two days.

What's my experience with pricing, setup cost, and licensing?

The cost is reasonable. W have 50 clients and 10 websites per customer. 

What other advice do I have?

I rate Imperva Web Application Firewall nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Imperva Web Application Firewall
June 2025
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Akhilesh Mishra - PeerSpot reviewer
Technical Lead at M.Tech
Reseller
Top 5
Useful DDoS protection, good support, and reliable
Pros and Cons
  • "The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis."
  • "Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis."

What is our primary use case?

Imperva Web Application Firewall is used for customers who are looking to secure their multiple applications and want to block the threats, such as DDoS and ransomware attacks. Imperva Web Application Firewall delivers three main things, data security, data availability, and access control. For data security, it prevents malware and malicious threats. For the data availability, by preventing threats, such as malware, data can be available each and every time. You are able to have Access control, you have the ability to control the access.

What is most valuable?

The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis.

What needs improvement?

Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis.

For how long have I used the solution?

I have been using the Imperva Web Application Firewall for approximately 15 years.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable, and the performance is good.

What do I think about the scalability of the solution?

The solution is best suited for enterprise-sized businesses. It is a scalable solution.

How are customer service and support?

The Technical support is good from Imperva Web Application Firewall.

Which solution did I use previously and why did I switch?

I have used another solution previously which was good. However, Imperva Web Application Firewall had more features.

How was the initial setup?

The deployment of the Imperva Web Application Firewall is simple. However, it is not very user-friendly. It would be a benefit because the customers would have a better time with the installation.

What about the implementation team?

I did the implementation Imperva Web Application Firewall myself and it took approximately three days.

What's my experience with pricing, setup cost, and licensing?

Imperva Web Application Firewall price is higher compared to other solutions. However, everything is included in the price.

What other advice do I have?

I do the maintenance and upgrades of the solution if it requires it. I would recommend this solution to everyone. 

I rate Imperva Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1803495 - PeerSpot reviewer
SOAR Consultant at a tech services company with 1,001-5,000 employees
Consultant
Scalable and stable firewall for web applications with a good interface, but path and traffic visibility need improvement
Pros and Cons
  • "Very scalable and very stable firewall for web applications, with a good interface in its cloud version. Mitigation is its most valuable feature. The technical support for this product is also good."
  • "Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement."

What is most valuable?

The mitigation feature is what I find most valuable in Imperva Web Application Firewall. The interface of the cloud version of this solution is also good.

What needs improvement?

Every product has a room for improvement, and in Imperva Web Application Firewall, we found a limitation when we need to check which email IP traffic is coming from, e.g. we cannot find it.

Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement. If we can populate those information, we can block them in our firewalls, and that would make this solution better.

Though the cloud interface of Imperva Web Application Firewall is good, the interface of the on-premises version is not as appealing, and it's what I'd like to see improved in the next release of this solution.

What do I think about the stability of the solution?

Imperva Web Application Firewall is a very stable solution.

What do I think about the scalability of the solution?

The cloud version of Imperva Web Application Firewall is very scalable.

How are customer service and support?

Technical support for this solution is good.

How was the initial setup?

It's very easy to set up the cloud version of Imperva Web Application Firewall. It's not difficult, because you just need to map your DNS, and that's it. Setting up this solution is not a problem.

What other advice do I have?

I'm working as a cyber security consultant and I provide Imperva Web Application Firewall and other similar solutions to customers.

We are working in the Middle East, e.g. we are deploying solutions to different organizations.

I don't have any input on the pricing for Imperva Web Application Firewall, as that part is covered by the research team.

I don't have advice for people looking into implementing this solution, except that everyone has different opinions and different requirements. Every organization has different requirements, and their choices will be based on their requirements. If all their requirements are fulfilled by Imperva Web Application Firewall, then they'll want to implement or use it.

I've giving Imperva Web Application Firewall a score of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Information Security Consultant at V-Tech
Real User
Good WAF solution with many antivirus features
Pros and Cons
  • "There are a number of features that are valuable such as the account takeover and various antivirus features."
  • "It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size. Learning capability of the device is quite weak."

What is our primary use case?

We are an implementer for clients within the financial services looking to protect their internet, mobile devices, etc.

What is most valuable?

There are a number of features that are valuable such as the account takeover and various antivirus features.

What needs improvement?

It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. 

It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size.

Learning capability of the device is quite weak.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable and has strong performance.

What do I think about the scalability of the solution?

The solution is scalable and is currently being met with high demand on the clients side.

How are customer service and support?

Support response time to a given problem could be much faster. This may be due to time zone limitations as well as the amount of time it takes the representative to understand the scope of the issue.

How was the initial setup?

Initial installation requires a lot of customizations that depend on the environment and use case of the client. For clients looking to maximize all policies, settings, and features provided, their setup could take up to one year.

Two engineers are required for deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing can range from one to twenty thousand dollars annually. Additionally, some features, including software support, require an annual subscription as well.

What other advice do I have?

This is a good WAF solution that I would rate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Lead Senior Technical Engineer at a tech services company with 51-200 employees
Real User
Simple to maintain, easy to configure, and easy to scale
Pros and Cons
  • "It has fewer false positives"
  • "The support for the on-premises version needs improvement."

What is our primary use case?

I am a distributor for Imperva. We provide solutions for our customers. 

This solution is mainly used to protect websites. When it is deployed on the cloud it is used for traffic redirection and URL redirection functionality.

It is also used for dual location blocking and security for the policies that are being applied.

What is most valuable?

Imperva is a good solution.

It has fewer false positives. It is very simple to maintain the device. It is also simple to configure. You don't need to have any HTTP knowledge or understand the HTTP programming languages when it comes to configuring the device.

What needs improvement?

The visibility of the actual traffic needs to be improved. 

We are only monitoring the traffic if there are any issues and the alerts are being triggered. 

We don't log the real-time traffic. We only log the real-time attacks and not the normal traffic that is passing through the device.

The main concern for our customers is to improve the visibility of the actual traffic. Customers feel that is the one feature that will greatly improve Imperva. 

They would like to have the complete network traffic passing through the device. Currently, we are only being alerted for the attack that has passed through the device instead of the genuine traffic.

We would like to see logs of the genuine traffic that passes through the device. It can be optional to enable it for certain customers and certain applications but should be included.

The support for the on-premises version needs improvement.

For how long have I used the solution?

We have been distributing Imperva for the last 10 years.

We are currently dealing with the latest version.

We provide both on-premises and cloud deployment, it depends on the customer's requirement.

What do I think about the stability of the solution?

Once it is configured it is stable. There are no issues with the stability of the Imperva Web Application Firewall.

What do I think about the scalability of the solution?

It is easy to scale. The scalability is fine. You can add gateways and scale, which is a good feature in Imperva.

This device is suitable for everyone.

How are customer service and technical support?

There are two different support teams. The cloud support is very good, but the on-premises support is lacking. The response time could be much better.

How was the initial setup?

The initial setup is easy if you know how to deploy Imperva. Once we do the base installation, the deployment is simple.

Once in six months, there are some patch upgrades required. If there are specific requirements we need to upgrade.

What about the implementation team?

We were able to complete the installation and deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

When it comes to the cost, there are different sets of customers. Some are SMB and veteran customers who go with the cloud version of Imperva, which is a managed service. The next-level customers and enterprise will select the on-premises version along with the cloud. They prefer the hybrid environment.

There are a couple of different licensing models. One is with respect to the Cloud and is based on the number of applications you have to protect. The on-premises model is based on the throughput that is required to be inspected.

Which other solutions did I evaluate?

I know that FortiGate is a niche product and wanted to evaluate Impera and FortiGate for the differences.

What other advice do I have?

You should understand the customer's website, what their website is. They need to configure the ciphers properly. Many engineers are not able to complete the project because they don't understand the customer's environment. 

Before doing an implementation, understand the customer's environment. The ciphers need to be configured properly. Some Imperva engineers are not able to complete the projects because they understand the customer's environment.

Know the ciphers being used and match the ciphers. You must ensure the same ciphers are being matched in the backend load balances. If the backend load or cipher is changed the same should be replicated in Imperva as well. Once this is complete it should be good.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
reviewer1597650 - PeerSpot reviewer
Security Engineering at a computer software company with 5,001-10,000 employees
Real User
Straightforward to set up with good technical support and stability
Pros and Cons
  • "The solution can scale."
  • "In the past, I have bugs on the WAF. I've contacted Imperva about them. Future releases should be less buggy."

What is our primary use case?

My experience is to integrate this application. It's a firewall. You must connect it with the traffic the infrastructure must be routed through this firewall in order to block and search for any problems with the applications.

What is most valuable?

As a system, it's very effective at blocking potentially malicious items. The security is very good.

The solution can scale.

The stability has been pretty good.

Technical support is helpful.

The initial setup is rather straightforward.

What needs improvement?

In the past, I have bugs on the WAF. I've contacted Imperva about them. Future releases should be less buggy.

For how long have I used the solution?

I've been working with the solution for about three years or so.

What do I think about the stability of the solution?

I have previously found bugs within the solution and in the past, I have contacted Imperva in order to deal with them to get them resolved.

That said, for the most part, I have found the solution to be quite stable. It doesn't crash or freeze. It works well. 

What do I think about the scalability of the solution?

The solution can scale.

We typically deal with medium-sized enterprises as clients. Typically, these companies have around 500,000 or so employees. They aren't massive, however, they are quite sizeable. 

How are customer service and technical support?

I've dealt with technical support on multiple occasions and I find them to be very helpful and responsive. They are knowledgeable. We're very happy with the level of service we get. 

How was the initial setup?

The initial setup is straightforward, although it does take time to integrate the solution into your existing infrastructure.

What about the implementation team?

As an integrator, I can help clients set up the solution at their companies.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact licensing costs are for the solution. I can't speak to the pricing. It's not part of my responsibilities to cover sales or billing.

What other advice do I have?

Imperva has different three parts - the Web Application Firewall (WAF), Incapsula for cloud, and DAM for database firewalls. This is in one central monitor.

We aren't using the latest version of the solution.

We use the solution as a customer as well as an integrator.

I'd rate the solution at a ten out of ten. It's very good. We've been quite happy with its overall capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1422225 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
It is easy to deploy, manage, and expand
Pros and Cons
  • "Its inline transferring mode is the most valuable because it is 100% transparent. When you change the IP, there is no change on the network side. If you can't and want to try to reach an IP, you can reach the server IP. There are many other advanced security features in it. The smallest appliances of Imperva can handle the highest traffic at a customer site. For example, a smaller appliance from Imperva can provide you the same security as an F5 product."
  • "They can provide an option to create reports, automatically import the entire report, and create rules again. In a real-life crisis, it would be helpful to be able to import a report and generate security rules from that report. I should be able to create a simple query and import the reports automatically. It can maybe also tell us the format of the report."

What is most valuable?

Its inline transferring mode is the most valuable because it is 100% transparent. When you change the IP, there is no change on the network side. If you can't and want to try to reach an IP, you can reach the server IP. There are many other advanced security features in it.

The smallest appliances of Imperva can handle the highest traffic at a customer site. For example, a smaller appliance from Imperva can provide you the same security as an F5 product. 

What needs improvement?

They can provide an option to create a report, automatically import the entire report, and create rules again. In a real-life crisis, it would be helpful to be able to import a report and generate security rules from that report. I should be able to create a simple query and import the reports automatically. It can maybe also tell us the format of the report.

For how long have I used the solution?

I have been using this solution for more than nine years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy to scale up.

How are customer service and technical support?

After nine years with Imperva, we know mostly everything about it, and we are using it very deeply. None of the support can handle us when it comes to R&D. They are able to help us with all other categories.

How was the initial setup?

The initial setup is very easy. You can just plug it in, and it asks you some questions about the IP address, DNS, SSL, etc. After that, it asks you for license codes, and everything is online. It is easy to deploy. You don't have to change any network configuration.

What's my experience with pricing, setup cost, and licensing?

There are some licenses that you have to buy to use some features.

Its price could be better. Price is always important because, at the end of the day, customers have a budget. If you can meet the budget, you can sell, and if you don't, you cannot sell.

What other advice do I have?

In Turkey, we mostly have on-premises deployments. There are some Azure Amazon projects, but it is mostly deployed on-premises. It is not so easy to send Incapsula solutions to Turkey.

I would recommend this solution. It is easy to manage and expand. I would rate Imperva SecureSphere Web Application Firewall a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.