Imperva Web Application Firewall Reviews

Imperva Web Application Firewall is used for protecting web applications.

The most valuable features of the Imperva Web Application Firewall are performance and flexibility. We can extend or customize the box itself.

Imperva Web Application Firewall could improve the console by making it easier to use. 

I have been using Imperva Web Application Firewall for approximately six years.

Imperva Web Application Firewall is stable.

The stability of the Imperva Web Application Firewall is good.

We have approximately three or four clients using this solution.

The support from Imperva Web Application Firewall is very good. They are handling support well, giving suggestions, and solving the issues.

The initial setup of the Imperva Web Application Firewall is straightforward. The process for us is simple, we have been doing it for years.

We have one person that does the deployment of the Imperva Web Application Firewall.

We sell three-year licenses for Imperva Web Application Firewall to our customers. The price is a little expensive.

I recommend this solution to others.

I rate Imperva Web Application Firewall an eight out of ten.

The tool's profiling feature maps all the web application directories and related components on the profile directory. It has improved the security of my client's website applications. 

The tool's UI is complicated. It would be best to have a more accessible UI dashboard to make the job easier. 

I have been using the product for three years. 

I rate the tool's stability an eight out of ten. We have encountered bugs, but they are fixed fast. 

I rate Imperva Web Application Firewall's scalability an eight to nine out of ten. 

Imperva Web Application Firewall's customer support is good and responsive. However, they are less responsive on public holidays. 

Positive

Imperva Web Application Firewall's deployment is easy. Onboarding a website on Imperva Web Application Firewall is much easier than Fortinet. With the product, the process is simplified, as you only need to enter your application's IP address on the website for the site, and the profiling firewall automates the process. For large-scale web applications, deployment can take four days to complete. 

Imperva Web Application Firewall's pricing is expensive. 

I rate Imperva Web Application Firewall a nine out of ten. 

The solution is used by SMBs and enterprises that have a lot of websites that they need to protect.

Since the product is categorized in Gartner as a Web Application and API Protection tool, it protects APIs and web applications. It provides bot and client-side protection. I have done POCs. Once the platform is configured to block DDoS attacks, no traffic regarding DDoS or bots gets into the application.

If the clients have requirements for APIs and microservices, we can offer such services with the help of the solution. We can offer it as a security solution that protects APIs and microservices. Imperva’s real-time monitoring makes it very easy for administrators to monitor their existing web applications.

My clients raised a concern that even if they need the tool only for DDoS protection, they still have to buy the WAF license. It’s difficult to position the tool if the client already has a WAF solution and needs Imperva only for DDoS protection.

I have been using the solution since June last year.

I rate the tool’s stability a ten out of ten. Since I've been onboarded, I haven't had any issues.

I rate the tool’s scalability a ten out of ten. Imperva allows only clean traffic. The scalability is based on the clean traffic and not the overall bandwidth of the client. Our clients are mostly enterprise businesses. I have some SMB customers.

Sometimes, support tickets don't get addressed quickly. However, the support team gets to it eventually.

Positive

The initial setup is very easy. I rate the ease of setup a ten out of ten. The time taken for deployment depends on the number of applications we want to onboard. Usually, we can do it in a day.

Imperva is a very proactive solution. It is not reactive. We can prevent attacks or issues even before they happen. It is something people must consider since many enterprises are facing DDoS attacks, and their data is getting compromised.

I rate the solution’s pricing a seven out of ten. Some solutions are cheaper than Imperva. Imperva’s pricing is a bit higher in the market since it offers a full-blown WAF.

We are partners. I rate the product's integration with our client's IT infrastructure a nine out of ten. It is easily integrated since many configurations are needed to onboard Imperva into a client’s infrastructure fully. Overall, I rate the product a nine out of ten.

Our primary use case for the solution is securing our applications and customer-facing website.

The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

We have not had any issues with stability. 

I think Imperva Web Application Firewall is scalable. 

I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

Positive

I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

The mitigation feature is what I find most valuable in Imperva Web Application Firewall. The interface of the cloud version of this solution is also good.

Every product has a room for improvement, and in Imperva Web Application Firewall, we found a limitation when we need to check which email IP traffic is coming from, e.g. we cannot find it.

Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement. If we can populate those information, we can block them in our firewalls, and that would make this solution better.

Though the cloud interface of Imperva Web Application Firewall is good, the interface of the on-premises version is not as appealing, and it's what I'd like to see improved in the next release of this solution.

Imperva Web Application Firewall is a very stable solution.

The cloud version of Imperva Web Application Firewall is very scalable.

Technical support for this solution is good.

It's very easy to set up the cloud version of Imperva Web Application Firewall. It's not difficult, because you just need to map your DNS, and that's it. Setting up this solution is not a problem.

I'm working as a cyber security consultant and I provide Imperva Web Application Firewall and other similar solutions to customers.

We are working in the Middle East, e.g. we are deploying solutions to different organizations.

I don't have any input on the pricing for Imperva Web Application Firewall, as that part is covered by the research team.

I don't have advice for people looking into implementing this solution, except that everyone has different opinions and different requirements. Every organization has different requirements, and their choices will be based on their requirements. If all their requirements are fulfilled by Imperva Web Application Firewall, then they'll want to implement or use it.

I've giving Imperva Web Application Firewall a score of seven out of ten.

For some time now, I have been the CTO of a consulting company and our main issue is web application security. We also handle database security.

This is one of the solutions that we implement for our clients.

The primary use of this solution is the protection of applications.

This product has a logical perspective of negative and positive security. Negative meaning all of the blacklisted websites, and the positive is the profiling of the website itself. Impera can see and activate the policy, based on what it has learned. Imperva learns things like how dynamic content is dealt with, and what the permitted values are. When you combine these two perspectives, the negative and the positive, you get the optimal protection of the application.

When you want to move to a higher version of the platform, it is not in the GUI and not very easy to do. I expect that this will be available in the next version.

I think that better bot protection is needed in this solution. Bot protection is one of the features in Imperva that lets you recognize if their request is coming from a human or coming from a bot. In this context, a bot is a mechanism being used by the attacker. Good bot protection will reduce a lot of the attacks coming into the applications.

This solution is pretty stable.

If you build this solution properly then you have scalability.

We do not use technical support very often. It is only in cases where we get something that looks like a bug. Their team is good.

The initial setup of this solution is user-friendly and pretty straightforward.

However, the setup, in order to bring the application into inspection, is kind of complex. You need to know what you're doing. It takes approximately four hours to install, setup, and configure this platform.

My team and I handle the integration of this solution for our clients.

The number of people required depends on the environment. Sometimes it is one person, whereas other times there are two.

We have three people who take care of maintaining this solution for our customers.

The cost of this solution depends on the platform. For example, you may be buying virtual or you may be buying appliances. It also depends on the number of environments and the bandwidth that is required.

Compared to other web application firewalls in the market, Imperva does things in the most accurate way.

Overall, Imperva is a pretty good product.

I am working with the development team for Imperva in Israel, and I have submitted some feature requests for things that I think should be changed. Everything that should be fixed, we have a discussion on it and it is probable that these things will be fixed.

My advice to anybody who is implementing this solution is to first go and learn the attack surfaces because you need to protect the assets from attack. In order to do this, you need to understand the attacks. Let's say that a good defense is a good offense.

The biggest lesson that I have learned from working with this solution is to back up the system all of the time. Do it step by step, and be very precise. Have plans for each and every move, all of the time.

I would rate this solution a nine out of ten.

We are a reseller and integration partner, and we have customers who are using this solution in on-premises deployments.

This solution has helped in securing our clients' assets, which is key. It mitigates all of the availabilities of risks around web applications.

The most valuable feature of this solution is web application security.

This is a user-friendly solution.

This solution has good performance ratings.

I would like to see more support available for this product online. Some customers find this to be a real limitation.

The virtual processing could be improved.

Their portal is very limited and needs improvement.

This is a very stable solution.

The solution is very scalable, but of course, the scalability comes with a cost.

I think that technical support needs to be improved by making it more localized, or regionalized. Our support is currently coming from the US, and it is not very good. They need to take care of their global customers.

We previously used Fortinet, but this solution has better performance ratings.

I don't want to say that the initial setup is straightforward, but it is manageable. It requires a bit of technical knowledge.

This is a solution that I highly recommend.

The biggest lesson that I have learned from this solution is that Imperva is not a one-house solution. They create a specialized solution, and that comes with a lot of value.

I would rate this solution a nine out of ten.

The tool needs to improve CPU and storage memory. 

I have been using the solution for a year. However, my company has been using it for six years. 

Imperva Web Application Firewall is stable. 

The product is scalable, and my company has 20,000 users. One administrator manages the tool. 

Imperva Web Application Firewall is expensive. 

I rate the solution a nine out of ten.