Akhilesh Mishra - PeerSpot reviewer
Technical Lead at M.Tech
Reseller
Top 5Leaderboard
Useful DDoS protection, good support, and reliable
Pros and Cons
  • "The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis."
  • "Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis."

What is our primary use case?

Imperva Web Application Firewall is used for customers who are looking to secure their multiple applications and want to block the threats, such as DDoS and ransomware attacks. Imperva Web Application Firewall delivers three main things, data security, data availability, and access control. For data security, it prevents malware and malicious threats. For the data availability, by preventing threats, such as malware, data can be available each and every time. You are able to have Access control, you have the ability to control the access.

What is most valuable?

The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis.

What needs improvement?

Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis.

For how long have I used the solution?

I have been using the Imperva Web Application Firewall for approximately 15 years.

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Imperva Web Application Firewall
March 2023
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What do I think about the stability of the solution?

Imperva Web Application Firewall is stable, and the performance is good.

What do I think about the scalability of the solution?

The solution is best suited for enterprise-sized businesses. It is a scalable solution.

How are customer service and support?

The Technical support is good from Imperva Web Application Firewall.

Which solution did I use previously and why did I switch?

I have used another solution previously which was good. However, Imperva Web Application Firewall had more features.

How was the initial setup?

The deployment of the Imperva Web Application Firewall is simple. However, it is not very user-friendly. It would be a benefit because the customers would have a better time with the installation.

What about the implementation team?

I did the implementation Imperva Web Application Firewall myself and it took approximately three days.

What's my experience with pricing, setup cost, and licensing?

Imperva Web Application Firewall price is higher compared to other solutions. However, everything is included in the price.

What other advice do I have?

I do the maintenance and upgrades of the solution if it requires it. I would recommend this solution to everyone. 

I rate Imperva Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Fairuz Zazli - PeerSpot reviewer
Lead Client Service Manager at Nexagate Sdn Bhd
Reseller
Top 20
A self-managed service that is easy to deploy and offers regular updates
Pros and Cons
  • "One good thing about Imperva Web Application Firewall is it can be on the cloud and also it can be on-premise."
  • "I don't really use it and therefore can't speak to areas of improvement."

What is our primary use case?

We primarily use the solution as a firewall.

What is most valuable?

One good thing about Imperva Web Application Firewall is it can be on the cloud and also it can be on-premise. Either way, you can use it, and it's quite easy. 

It's quite easy to deploy. It is also a self-managed service. It's quite straightforward.

They do provide updates on a quarterly or half-yearly basis.

What needs improvement?

I don't really use it and therefore can't speak to areas of improvement. 

For how long have I used the solution?

We've been using it for probably three or four years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability-wise, it is not so scalable as the solution is quite straightforward. There's not much you can scale with the solution.

Mainly, the IT department uses the solution and there are ten to 20 of them.

How are customer service and support?

Technical support is quite helpful and responsive. They support us well and they are available worldwide so it's quite easy to get help.

How was the initial setup?

The product is very easy to deploy. It's simple and straightforward. It's not an overly complex solution.

Within half a day you can have it up and running. You just need two people to deploy and maintain the solution. 

What other advice do I have?

We are users and also we are resellers.

The version we are using is the latest version. 

It has many valuable options or features. You just need to know what you need for your organization. If not, Imperva will probably tend to sell you almost everything. You just need to know what are the options that you need for your organization. Apart from that, the whole process is quite fast and it's quite reliable.

I'd rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Customer/Reseller
PeerSpot user
Buyer's Guide
Imperva Web Application Firewall
March 2023
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
688,083 professionals have used our research since 2012.
Manager for Implementation and Administration at Commercial Bank of Ethiopia
Real User
Top 20
Highly stable and mature functionality
Pros and Cons
  • "Imperva Web Application Firewall is a highly stable solution and is very mature."
  • "Imperva Web Application Firewall can improve by adding more features to the dashboard. increasing the visibility of the real-time events, besides configuring the administration itself."

What needs improvement?

Imperva Web Application Firewall can improve by adding more features to the dashboard. increasing the visibility of the real-time events, besides configuring the administration itself. 

The automatic reporting system is good, but it needs more templates. For example, better made for the management and for system admins, and monitoring teams. This would be great. 

 We want to send any configuration change automatically to the management. However, I think the automatic reporting feature is not enabled on Imperva. We had to instead look at the audit log for the last 24 hours, check and generate the report to send to the management. 

For how long have I used the solution?

I have been using Imperva Web Application Firewall for approximately three years.

What do I think about the stability of the solution?

Imperva Web Application Firewall is a highly stable solution and is very mature.

What's my experience with pricing, setup cost, and licensing?

The price of Imperva Web Application Firewalls is expensive compared to others.

What other advice do I have?

We stopped using Imperva Web Application Firewall mostly because at the time we need to upgrade our devices to the latest version. After four years, we didn't pay the license for the solution because we were updating our team solution also. After one year, when we tried to upgrade it, Imperva ask us for the last one-year license renewal and they didn't accept our devices. They wanted us to purchase the new versions for approximately $859, which was too expensive for our budget. The cost with implementation is approximately $2,000,000 because we were expected to deploy eight devices. There were other products that were cheaper and they could meet our mandatory requirements.

If companies want to use Imperva Web Application Firewall they will need to place their bids and they might have a budget for the solution it is a good solution.

I would recommend this solution to others.

I rate Imperva Web Application Firewall a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
An easy-to-use solution that integrates seamlessly to block OWSAP attacks
Pros and Cons
  • "The solution integrates seamlessly with other tools and has a good alert mechanism."
  • "The solution works for particular zones but isn't always the best solution for all zones."

What is our primary use case?

The solution is used to detect and block application attacks on the internet perimeter. We integrate the solution with SOAR and Phantom to automate our playbook and block URLs.

How has it helped my organization?

The solution reduces the risk of attacks and that benefits our clients. 

What is most valuable?

The solution integrates seamlessly with other tools and has a good alert mechanism. 

The solution provides good protection against OWASP top-ten attacks.

What needs improvement?

The solution works for particular zones but isn't always the best solution for all zones. 

The solution's pricing could be improved. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We implemented the SA solution and have not tried to scale it beyond our client's 10,000 users. 

How are customer service and support?

I do not have experience with escalating issues because our internal support team handles vendor support. 

Which solution did I use previously and why did I switch?

We have not switched solutions but prefer this solution for on-premises. When we need a tool that is cloud-based, we prefer other solutions. 

How was the initial setup?

The initial setup was not complex and integration was easy. 

What about the implementation team?

The solution was implemented by the supplier. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is an issue. 

Which other solutions did I evaluate?

We use many tools for the application layer including Imperva, Infoblox Secure DNS, and Palo Alto. 

What other advice do I have?

The solution is a leader in the market and is easy to use.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Chief Information Security Consultant at V-Tech
Real User
Good WAF solution with many antivirus features
Pros and Cons
  • "There are a number of features that are valuable such as the account takeover and various antivirus features."
  • "It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size. Learning capability of the device is quite weak."

What is our primary use case?

We are an implementer for clients within the financial services looking to protect their internet, mobile devices, etc.

What is most valuable?

There are a number of features that are valuable such as the account takeover and various antivirus features.

What needs improvement?

It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. 

It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size.

Learning capability of the device is quite weak.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable and has strong performance.

What do I think about the scalability of the solution?

The solution is scalable and is currently being met with high demand on the clients side.

How are customer service and support?

Support response time to a given problem could be much faster. This may be due to time zone limitations as well as the amount of time it takes the representative to understand the scope of the issue.

How was the initial setup?

Initial installation requires a lot of customizations that depend on the environment and use case of the client. For clients looking to maximize all policies, settings, and features provided, their setup could take up to one year.

Two engineers are required for deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing can range from one to twenty thousand dollars annually. Additionally, some features, including software support, require an annual subscription as well.

What other advice do I have?

This is a good WAF solution that I would rate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kevin Juma - PeerSpot reviewer
Technology Operations Manager, Global IT at a tech services company with 11-50 employees
Real User
Top 20
Deploys easily; good, responsive customer service
Pros and Cons
  • "I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time."
  • "The Imperva Web Application Firewall automations are good, but there is still room for improvement with them."

What is our primary use case?

Our primary use case for the solution is securing our applications and customer-facing website.

What is most valuable?

The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

What needs improvement?

The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

For how long have I used the solution?

My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

What do I think about the stability of the solution?

We have not had any issues with stability. 

What do I think about the scalability of the solution?

I think Imperva Web Application Firewall is scalable. 

How are customer service and support?

I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

Which other solutions did I evaluate?

F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

What other advice do I have?

I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Global Network and Cyber Security Project Manager at a manufacturing company with 10,001+ employees
Real User
Easy to operate
Pros and Cons
  • "The configurability of the tools and the ease of operation to be the most valuable feature of Imperva."
  • "Imperva Web Application Firewall is very expensive."

What is our primary use case?

We use the latest version with all the functionality, not only WAF. Additionally, we use all the security capability that is possible to enable on Imperva including device security tools like API security.

We use this solution to protect the website for the company.

What is most valuable?

I find the configurability of the tools and the ease of operation to be the most valuable feature of Imperva.

For how long have I used the solution?

I have three years of experience with Imperva Web Application Firewall.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and support?

Imperva's technical support is very good.

Which solution did I use previously and why did I switch?

I used to work with Fortinet Web Application Firewall but it was not good.

How was the initial setup?

The initial setup of Imperva is easy to do and only takes a few minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

Imperva Web Application Firewall is very expensive.

Which other solutions did I evaluate?

I have worked with Azure and find both solutions good. However, Imperva does have more advanced features than Azure.

What other advice do I have?

I am very happy with this solution. I would rate the technical aspect a 10 out of 10, however because of the financial cost, I rate it an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Acquisitions Leader at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
Reliable, and has easy backup and restore functions
Pros and Cons
  • "The most important feature I have found to be the ease in how to do the backup and restores."
  • "The process to upgrade from one version to another can be a lot simpler than it is currently."

What is our primary use case?

We are using this solution for backing up all of our day-to-day use data and the ability to restore it when we want. For example, when there is a catastrophe or disaster.

What is most valuable?

The most important feature I have found to be the ease in how to do the backup and restores.

What needs improvement?

The process to upgrade from one version to another can be a lot simpler than it is currently.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

When it comes to stability the solution work well.

What do I think about the scalability of the solution?

The solution in my experience has been scalable. In my organization we have approximately 10,000 users using the solution, the whole company uses it.

How was the initial setup?

The initial setup was straightforward. We have a team that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and we purchase the license annually with no additional fees.

What other advice do I have?

My advice is to follow the three, two, one backup rule, this solution is very suitable for this. Make sure you are defining your mean time for recovery of the backup, and try to see that it makes the mean time.

I rate Imperva Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2023
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.