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IT Security Analyst at Banco de Fomento Angola
Real User
Top 5Leaderboard
Offers simulation for studying infrastructure and hybrid infrastructure protection
Pros and Cons
  • "The most valuable feature of Imperva, in addition to its strong knowledge base, is its effective protection for web applications."
  • "One potential improvement for Imperva is enhancing its alert system."

What is our primary use case?

We mostly use it for protecting web applications from online threats like DDoS attacks.

What is most valuable?

The most valuable feature of Imperva, in addition to its strong knowledge base, is its effective protection for web applications. This is crucial because it shields web applications from attacks. Another notable feature is its use of artificial intelligence for better security. Additionally, Imperva offers simulation for studying infrastructure and hybrid infrastructure protection, which are beneficial for overall security. However, the standout feature remains its knowledge base, as, without adequate attack signature knowledge, security can be compromised.

What needs improvement?

One potential improvement for Imperva is enhancing its alert system. While the core functionality isn't a problem, there is room for improvement in terms of the alerts' depth and comprehensiveness. Specifically, having more detailed and informative alerts could be beneficial, especially for mobile users and individuals. This would enable better visibility into security issues and facilitate more effective troubleshooting, ensuring that critical information doesn't get overlooked. Additionally, Imperva could see improvement in its integrations with other solutions. Integrations, such as those with QRadar, can sometimes be a bit challenging, falling between not being extremely difficult but also not very easy. Simplifying and enhancing these integration processes could be valuable.

For how long have I used the solution?

I have been using Imperva Web Application Firewall for three years.

Buyer's Guide
Imperva Web Application Firewall
June 2025
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

When it comes to scalability, Imperva Web Application Firewall could use some improvement. I would rate the scalability as a seven out of ten. Three people use the solution at our company.

How are customer service and support?

The technical support from Imperva is generally good. While we haven't encountered major issues with Imperva, I have found their support to be reliable and helpful. There haven't been significant problems, and the support seems to meet your needs effectively. I would rate the support as a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Installation of the new version of Imperva in my organization was straightforward. I worked with an Imperva specialist, and it went smoothly and it only took a day. Maintaining Imperva is a standard process and not difficult. It is a typical level of effort for software maintenance. We have a team of three people at our company who maintain it.

What other advice do I have?

My advice for people considering using Imperva is that it is crucial to first define what you need from a security solution. Once their requirements are clear, you should thoroughly evaluate Imperva and its features to ensure it aligns with their needs. Based on my experience, I highly recommend Imperva and would confidently endorse this solution to others. Overall, I would rate Imperva Web Application Firewall as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PreethamSingh - PeerSpot reviewer
Principal Cloud Architect at a computer software company with 5,001-10,000 employees
Real User
Top 10
Protects applications and provides a complete picture of how the applications are being used
Pros and Cons
  • "Imperva has a complete picture of how the applications are utilizing it. It is handy. DDoS is good. It has an internally managed database. It is very easy to integrate. We have integrated it with SIEM services."

    What is our primary use case?

    We use the solution to protect applications.

    What is most valuable?

    Imperva has a complete picture of how the applications are utilizing it. It is handy. DDoS is good. It has an internally managed database. It is very easy to integrate. We have integrated it with SIEM services.

    What needs improvement?

    Apart from predefined templates, it would be helpful if the solution provided an option to customize any new rules or additions based on the requirement.

    For how long have I used the solution?

    I have been using Imperva Web Application Firewall for three years.

    What do I think about the stability of the solution?

    I rate the solution’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    The tool is pretty scalable. Around 1,000 users are using this solution.

    I rate the solution’s scalability an eight out of ten.

    Which solution did I use previously and why did I switch?

    We have used Barracuda. We switched to Imperva because Barracuda was not user-friendly and didn't offer predefined data.

    How was the initial setup?

    The initial setup is simple.

    What's my experience with pricing, setup cost, and licensing?

    The product's pricing is flexible.

    I rate the product's pricing a seven out of ten, where one is cheap and ten is expensive.

    What other advice do I have?

    I recommend the solution.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Imperva Web Application Firewall
    June 2025
    Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    856,873 professionals have used our research since 2012.
    Manager for Implementation and Administration at Commercial Bank of Ethiopia
    Real User
    Highly stable and mature functionality
    Pros and Cons
    • "Imperva Web Application Firewall is a highly stable solution and is very mature."
    • "Imperva Web Application Firewall can improve by adding more features to the dashboard. increasing the visibility of the real-time events, besides configuring the administration itself."

    What needs improvement?

    Imperva Web Application Firewall can improve by adding more features to the dashboard. increasing the visibility of the real-time events, besides configuring the administration itself. 

    The automatic reporting system is good, but it needs more templates. For example, better made for the management and for system admins, and monitoring teams. This would be great. 

     We want to send any configuration change automatically to the management. However, I think the automatic reporting feature is not enabled on Imperva. We had to instead look at the audit log for the last 24 hours, check and generate the report to send to the management. 

    For how long have I used the solution?

    I have been using Imperva Web Application Firewall for approximately three years.

    What do I think about the stability of the solution?

    Imperva Web Application Firewall is a highly stable solution and is very mature.

    What's my experience with pricing, setup cost, and licensing?

    The price of Imperva Web Application Firewalls is expensive compared to others.

    What other advice do I have?

    We stopped using Imperva Web Application Firewall mostly because at the time we need to upgrade our devices to the latest version. After four years, we didn't pay the license for the solution because we were updating our team solution also. After one year, when we tried to upgrade it, Imperva ask us for the last one-year license renewal and they didn't accept our devices. They wanted us to purchase the new versions for approximately $859, which was too expensive for our budget. The cost with implementation is approximately $2,000,000 because we were expected to deploy eight devices. There were other products that were cheaper and they could meet our mandatory requirements.

    If companies want to use Imperva Web Application Firewall they will need to place their bids and they might have a budget for the solution it is a good solution.

    I would recommend this solution to others.

    I rate Imperva Web Application Firewall a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Fairuz Zazli - PeerSpot reviewer
    Lead Client Service Manager at Nexagate Sdn Bhd
    Reseller
    A self-managed service that is easy to deploy and offers regular updates
    Pros and Cons
    • "One good thing about Imperva Web Application Firewall is it can be on the cloud and also it can be on-premise."
    • "I don't really use it and therefore can't speak to areas of improvement."

    What is our primary use case?

    We primarily use the solution as a firewall.

    What is most valuable?

    One good thing about Imperva Web Application Firewall is it can be on the cloud and also it can be on-premise. Either way, you can use it, and it's quite easy. 

    It's quite easy to deploy. It is also a self-managed service. It's quite straightforward.

    They do provide updates on a quarterly or half-yearly basis.

    What needs improvement?

    I don't really use it and therefore can't speak to areas of improvement. 

    For how long have I used the solution?

    We've been using it for probably three or four years.

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    Scalability-wise, it is not so scalable as the solution is quite straightforward. There's not much you can scale with the solution.

    Mainly, the IT department uses the solution and there are ten to 20 of them.

    How are customer service and support?

    Technical support is quite helpful and responsive. They support us well and they are available worldwide so it's quite easy to get help.

    How was the initial setup?

    The product is very easy to deploy. It's simple and straightforward. It's not an overly complex solution.

    Within half a day you can have it up and running. You just need two people to deploy and maintain the solution. 

    What other advice do I have?

    We are users and also we are resellers.

    The version we are using is the latest version. 

    It has many valuable options or features. You just need to know what you need for your organization. If not, Imperva will probably tend to sell you almost everything. You just need to know what are the options that you need for your organization. Apart from that, the whole process is quite fast and it's quite reliable.

    I'd rate the solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Customer/Reseller
    PeerSpot user
    Global Network and Cyber Security Project Manager at a manufacturing company with 10,001+ employees
    Real User
    Easy to operate
    Pros and Cons
    • "The configurability of the tools and the ease of operation to be the most valuable feature of Imperva."
    • "Imperva Web Application Firewall is very expensive."

    What is our primary use case?

    We use the latest version with all the functionality, not only WAF. Additionally, we use all the security capability that is possible to enable on Imperva including device security tools like API security.

    We use this solution to protect the website for the company.

    What is most valuable?

    I find the configurability of the tools and the ease of operation to be the most valuable feature of Imperva.

    For how long have I used the solution?

    I have three years of experience with Imperva Web Application Firewall.

    What do I think about the stability of the solution?

    This solution is very stable.

    What do I think about the scalability of the solution?

    Scalability is very good.

    How are customer service and support?

    Imperva's technical support is very good.

    Which solution did I use previously and why did I switch?

    I used to work with Fortinet Web Application Firewall but it was not good.

    How was the initial setup?

    The initial setup of Imperva is easy to do and only takes a few minutes to deploy.

    What's my experience with pricing, setup cost, and licensing?

    Imperva Web Application Firewall is very expensive.

    Which other solutions did I evaluate?

    I have worked with Azure and find both solutions good. However, Imperva does have more advanced features than Azure.

    What other advice do I have?

    I am very happy with this solution. I would rate the technical aspect a 10 out of 10, however because of the financial cost, I rate it an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1358583 - PeerSpot reviewer
    Application Security Engineer at a insurance company with 10,001+ employees
    Real User
    One of the best solutions on the market for protecting all your web applications
    Pros and Cons
    • "The features I have found most valuable with Imperva Web Application Firewall are account takeover protection, advanced bot protection, and API security."
    • "I am looking for more data enrichment. We should have the ability to add our own custom data to the system, to the live traffic."

    What is our primary use case?

    Our primary use case is for protection of all our web applications.

    How has it helped my organization?

    Imperva Web Application Firewall is a very good solution and very feasible for any corporation. We can almost accommodate everything with this solution. We were able to accommodate almost all our use cases with this. This is one of the best solutions I have found so far.

    What is most valuable?

    The features I have found most valuable with Imperva Web Application Firewall are account takeover protection, advanced bot protection, and API security.

    What needs improvement?

    In terms of what could be improved, I would say reporting on the cloud side.

    Additionally, I am looking for more data enrichment. We should have the ability to add our own custom data to the system, to the live traffic.

    In the next release I would like to see more API security.

    For how long have I used the solution?

    I have been using Imperva Web Application Firewall for almost five years.

    We currently use a hybrid version but we are moving towards purely 100% cloud where we will shortly get rid of all the appliances.

    What do I think about the stability of the solution?

    Its stability is very good. In all aspects, it is very good. It is beyond my expectations actually.

    What do I think about the scalability of the solution?

    In terms of scaling, Imperva Web Application Firewall is amazing. The product is really good so far.

    We have very few users with direct usage - 10 users approximately.

    There is zero maintenance.

    How are customer service and support?

    Their customer support is very good. They are very quick.

    Which solution did I use previously and why did I switch?

    I previously used F5 and something else whose name I don't remember.

    We made the switch to Imperva because it is one of the best solutions on the market.

    How was the initial setup?

    The initial setup is very easy.

    It just took a few days.

    What about the implementation team?

    We used the consultant. Our experience with them was not bad. But as I mentioned, things are not difficult here. It is fairly easy.

    What other advice do I have?

    My advice to anyone considering Imperva Web Application Firewall is that they can safely go to this environment without having a second thought. I have done so much testing. I did so many use cases. It never failed so far.

    On a scale of one to ten, I would give Imperva Web Application Firewall a 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IOANNIS  Katsaounis - PeerSpot reviewer
    Solutions Architect at Uni Systems
    Real User
    A stable and state-of-the-art solution that helps to meet security requirements
    Pros and Cons
    • "I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel."
    • "I would like the solution to improve its support response time."

    What is our primary use case?

    The tool helps us to meet security requirements. 

    What is most valuable?

    I am impressed with the product's scalability, availability, easy management, and security. We were able to integrate the product with Azure and Sentinel. 

    What needs improvement?

    I would like the solution to improve its support response time. 

    For how long have I used the solution?

    I am working on the solution for two to three years. 

    What do I think about the stability of the solution?

    I would rate the product's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I would rate the solution's scalability a nine out of ten. We have more than eight to nine sites that are covered by the tool. 

    How was the initial setup?

    The solution's deployment gets completed in less than 15 minutes. 

    What other advice do I have?

    I would rate the product a nine out of ten. I discussed with the security teams and they consider the tool a state-of-the-art product. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Kevin Juma - PeerSpot reviewer
    Technology Operations Manager, Global IT at a tech services company with 11-50 employees
    Real User
    Deploys easily; good, responsive customer service
    Pros and Cons
    • "I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time."
    • "The Imperva Web Application Firewall automations are good, but there is still room for improvement with them."

    What is our primary use case?

    Our primary use case for the solution is securing our applications and customer-facing website.

    What is most valuable?

    The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

    What needs improvement?

    The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

    For how long have I used the solution?

    My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

    What do I think about the stability of the solution?

    We have not had any issues with stability. 

    What do I think about the scalability of the solution?

    I think Imperva Web Application Firewall is scalable. 

    How are customer service and support?

    I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

    Which other solutions did I evaluate?

    F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

    What other advice do I have?

    I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.