We have some Huawei 9000 cases for our virtualization, and for the storage block-level and mass as well, For HyperMetro too, for 18560 and 6800, this solution is critical for our company. The product is the main one on the line, it serves the entire company. Our usage expands daily. We are partners with Huawei and I'm the technical lead.
Technical Lead at Computer Marketing Company Pvt Ltd
Easy to install, good configuration and extremely stable
Pros and Cons
- "Generally stable with good technical support."
- "Could have a more stable, lighter Metro and better logging system."
What is our primary use case?
What is most valuable?
The solution is easy to install and configure. It's also very stable.
What needs improvement?
I'd like to see a more stable, lighter Metro and better logging system for issues and resolution in the future.
For how long have I used the solution?
We've been using this solution for the past 12 months.
Buyer's Guide
Huawei OceanStor
June 2025

Learn what your peers think about Huawei OceanStor. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
For HyperMetro there are some requirements for stable and dark fiber links. We have some issues with the dark fiber, but mostly their storage is very stable. We have around 3,500 users for 6800 and a total of almost 6,000 users. We used Huawei for the initial deployment but for the second deployment we mostly did it by ourselves.
How are customer service and support?
Customer support is very good but if you want support and you don't have SNS switches as well, the complete solution is not there. Sometimes Huawei support doesn't extend to that. For other products they generally ask you to contact other principals. I don't think Huawei isselling their SNS switches anymore.
Which solution did I use previously and why did I switch?
We didn't abandon the solutions we were using before Huawi. We have some EMC solutions which are also installed and running.
How was the initial setup?
It's very easy to install and configure the solution. It didn't take too long, it was more about fulfilling requirements for storage and deployment, so probably a month to six weeks.
What other advice do I have?
I would recommend this solution and rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

System Admin at Kucukcekmece Belediyesi
Useful for visualization and application management
Pros and Cons
- "Huawei OceanStor is easy to manage."
- "The tool's performance is slow for DBs. We plan to move from Huawei OceanStor to Pure Storage. Its customer service is not good."
What is our primary use case?
I use the solution for visualization and application management.
What is most valuable?
Huawei OceanStor is easy to manage.
What needs improvement?
The tool's performance is slow for DBs. We plan to move from Huawei OceanStor to Pure Storage. Its customer service is not good.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
I haven't faced any issues with the product's stability. I rate it a nine out of ten.
What do I think about the scalability of the solution?
The tool can handle large amounts of data and scales per business needs.
How are customer service and support?
The tool's technical support is good. However, we had encountered issues during upgrades.
How would you rate customer service and support?
Positive
How was the initial setup?
Huawei OceanStor's deployment is neither easy nor difficult and takes one to two days to complete.
What was our ROI?
The product helps to save money and improves performance. We can see it in the first year.
What's my experience with pricing, setup cost, and licensing?
I am satisfied with the tool's pricing, which is in the middle. It is overpriced. I rate it an eight out of ten.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Huawei OceanStor
June 2025

Learn what your peers think about Huawei OceanStor. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Consultant at a tech services company with 11-50 employees
Easy to set up
Pros and Cons
- "This is a stable storage system."
- "We did experience a little latency with this solution."
What is our primary use case?
Our company has 1000 staff. We have 7 users using OceanStor.
What is most valuable?
This is a stable storage system.
What needs improvement?
We experienced a little latency with this solution.
For how long have I used the solution?
I have been using OceanStor for three years.
What do I think about the stability of the solution?
OceanStor is a stable solution.
How are customer service and support?
During installation, we did need to ask for help from Huawei's managers and technical partners. They responded very quickly.
How was the initial setup?
Being a Huawei product, initial setup was easy and not difficult at all. The setup only required one engineer from our team.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee for this solution. The price could be less expensive.
What other advice do I have?
If you are starting from scratch with no experience with Huawei, I recommend you talk to the people that have the experience.
I would rate Huawei OceanStor an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consulant at a tech services company with 11-50 employees
Its management interface it's quite simple
Pros and Cons
- "OceanStor is cheaper than Dell EMC, and its management interface is quite simple."
- "CFS integration is one area where OceanStor has some room for improvement. The CFS on OceanStor is dedicated, so it's not integrated with the existing active directory domain."
What is our primary use case?
We are using OceanStor for enterprise and block storage. It is connected to our company and used as backend storage for different virtualization and database solutions.
What is most valuable?
We purchased the HyperMetro feature, but we have not really used it. It would've been very interesting, but we have mainly used the option and clean features.
What needs improvement?
CFS integration is one area where OceanStor has some room for improvement. The CFS on OceanStor is dedicated, so it's not integrated with the existing active directory domain. That's a big issue with this service. Huawei could also improve the power unit on this storage solution. When we conducted some tests, we noticed that the autonomy for the BBU is not really long. Within 15 minutes, it totally went down. OceanStor is out of support and off the market, so Huawei is moving now to Dorado.
Also, the interface is in Chinese in some places. It would be helpful if they could release some versions without Chinese.
For how long have I used the solution?
I've used OceanStor since 2017.
What do I think about the stability of the solution?
OceanStor's overall stability and performance are quite good. In terms of storage in full flash, we have not been pushing it to the extreme. But we haven't had any performance issues so far.
What do I think about the scalability of the solution?
OceanStor is supposed to be scalable, but we have not really tried it. For scalability, the company chose to move to another solution. They have a couple of systems for storage, with more than 200 hosts.
How are customer service and support?
Huawei technical support was not needed to fix production issues. But I got in touch with them once, and it wasn't very good because we did not get the solution. They were pushing us to embed it, which didn't work for our use case.
How was the initial setup?
Setting up OceanStor is pretty simple compared to Dell EMC, but the time needed for deployment depends on many things. It took around a month because it has to go through several processes to access the data center, get approval, plan the activity, and follow all the internal procedures. So these things make the process take longer.
In terms of maintenance, we load patches from Huawei by open request. They have patches that need to be applied from time to time. Three people are administrating OceanStor directly within the company. We have outside support who can access it on demand, but three people are storage administrators within the company.
What's my experience with pricing, setup cost, and licensing?
OceanStor's pricing is based on features and volume. If you have a feature like IPCC One or HyperMetro, you will get the license for a specific volume. So when you reach that volume limit, you need to extend the license. That is a significant issue with it.
With many other vendors, the licensing model is mainly based on the feature. For instance, if a file is part of the license for Snapshot, once you have the license, it's not linked to the volume or the number of snapshots you do, even when you extend your storage capacity. It is a perpetual license not based on volume. But with Huawei, that is an issue because you need to extend it to still benefit from the feature if you exceed the volume. You have to pay a lot for data. I would estimate that it accounts for about 10% of the license, but the fact that it is based on volume is not a good point, in my opinion.
Which other solutions did I evaluate?
OceanStor is cheaper than Dell EMC, and its management interface is quite simple. Dell EMC's interface is also straightforward. When I compare OceanStor with the full flash of another vendor, I will say that it performed well with the full load, and we have not seen any efficiency issues.
What other advice do I have?
I rate Huawei OceanStor eight out of 10. I would recommend it to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Executive at a comms service provider with 5,001-10,000 employees
Easy to set up with reasonable pricing and great documentation
Pros and Cons
- "The pricing is very reasonable."
- "Technical support could be more helpful."
What is most valuable?
The solution makes migration very simple.
The initial setup is very easy.
The management of the solution is easy and documentation is very much simple.
With the help of its documentation, if someone is new to the solution, all they need to do is follow the documentation and they can handle the product with ease.
The solution is scalable.
The pricing is very reasonable.
What needs improvement?
I cannot recall coming across areas that need specific improvements.
Technical support could be more helpful.
I'd like to see some cloning or snapshot functionality in the near future.
For how long have I used the solution?
I've been working with the solution for the last five years or so. It's been a while.
What do I think about the scalability of the solution?
The solution can scale well. A company that needs to expand it can do so with ease.
How are customer service and technical support?
Technical support is okay. However, sometimes within the support system, they provide some sort of canned automatic reply to the customer instead of setting up communication with the customers.
How was the initial setup?
The initial setup is very simple. Even if a user is new to the product, they can just look at the documentation, and it will guide them through the process.
What's my experience with pricing, setup cost, and licensing?
We do not find the pricing to be very high. It's quite affordable.
What other advice do I have?
We are a distributing partner of Huawei. I have experience in terms of installation, configuration, and professional services.
I'd rate the solution at a nine out of ten.
I'd recommend the solution to others. I'd also advise on Dorado Storage, however, they would need to use a professional service.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Technology Solutions Architect at a computer software company with 201-500 employees
Good flexibility, straightforward to set up, and it is stable
Pros and Cons
- "The most valuable feature is the flexibility in the rail, as it is hybrid storage."
- "The administration should be simplified because there are a large number of options that make it too complicated, and the customers can get confused."
What is our primary use case?
We are a system integration company and we are working with Huawei OceanStor products. It is mainly used for virtualization.
What is most valuable?
The most valuable feature is the flexibility in the rail, as it is hybrid storage. It can be used for many different use cases, depending on what our customer requests.
What needs improvement?
The administration should be simplified because there are a large number of options that make it too complicated, and the customers can get confused. The V6 has already been improved and is much simpler, but the V3 is not.
For how long have I used the solution?
I have been working with Huawei OceanStor for a couple of months.
What do I think about the stability of the solution?
I have not seen any bugs or glitches.
How are customer service and technical support?
The technical support is okay. It depends on whether you are asking the right questions. If you do then you get the right answers, but when the team is asking something that is not straight, then you won't solve the problem right away.
Which solution did I use previously and why did I switch?
In the past, I have had lots of experience with different storage vendors. I worked for many of them. I have found that most of them are using the same disks, so it is hard to point to things that differentiate them. For the most part, the functionality is the same but the functions have different names.
How was the initial setup?
The initial setup is okay and there is not much difficulty involved. The deployment can be completed in a couple of hours.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Solution Architect at Huatech a.s.
Great for internal IT systems and excellent value for money
Pros and Cons
- "Great value for money."
- "Integration with mainstream solution technologies could be better."
What is our primary use case?
We are integrators so we're selling this solution to our customers. Many are from the transportation sector, public broadcasting sector, or they are service providers. They use it for internal IT systems. Our clients cover the full range from small to enterprise size companies. We are a gold partner with Huawei and I'm an IT solution architect.
What is most valuable?
Most clients tell us that the most valuable feature of the solution is the value for money. They feel that they receive numerous great features for a reasonble price. IBM and HP charge a lot more for what OceanStor customers get as part of the product.
What needs improvement?
There are some small things in the solution that can be improved. Supporting software is one of them and the integration with mainstream solution technologies could be better. They are small issues and generally the technology functions well. It's not an issue caused by the vendor but rather due to external circumstances and the cessation of cooperation between Chinese and US companies.
For how long have I used the solution?
I've been using this solution for about eight years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
The scalability is an easy process. It has a good capacity.
How are customer service and technical support?
Technical support is good, we're very satisfied with it.
How was the initial setup?
Initial setup is very straightforward and easy. Deployment takes no more than 10 or 15 minutes. It takes three or four people from our company and the client company to carry out deployment. We carry out maintenance, it usually takes three people.
What other advice do I have?
I would recommend everyone to try the product, they will be surprised at how good it is.
I would rate this product a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager Infrastructure and Security (SCADA) at a marketing services firm with 1,001-5,000 employees
Reliable data storage service that is easy to implement
Pros and Cons
- "Excellent and efficient support, and the product is a good price."
- "The user interface is not so user friendly."
What is our primary use case?
I'm the Manager of Infrastructure and Security at our company and we are a customer of Huawei.
What is most valuable?
There are several valuable features. Huawei provides excellent and efficient support, and the product is a good price. It's very reasonable for the service they offer compared to their competitors.
What needs improvement?
The GUI is the only thing I would like to see improved, and the user interface is not so user friendly.
For how long have I used the solution?
I've been using this solution for six months.
How was the initial setup?
Initial setup is very straightforward, very easy. We didn't have any challenges.
What other advice do I have?
The product is still new for us so we haven't yet come across any technical issues yet. It's possible there will be some problems.
I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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