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it_user142143 - PeerSpot reviewer
Senior Information Assurance Analyst at a engineering company with 51-200 employees
Vendor
Aug 27, 2015
Its ability to have different modules installed for different media types allowed for easy configuration, but the OS was a little difficult to manage at times.
Pros and Cons
  • "I liked the scalability of the 5400 and 4200."
  • "I found that the OS on these switches was a little difficult to manage at times."

What is most valuable?

I liked the scalability of the 5400 and 4200. It's ability to have different modules installed for different media types allowed for easy configuration.

How has it helped my organization?

Ease of configuration.

What needs improvement?

I found that the OS on these switches was a little difficult to manage at times. Configuration menus were not always user friendly even for someone with previous Nortel and Cisco experience. One Saving grace was the Procurve manager software. That made things a little easier to manage but I am still a command line person and would have preferred a more user intuitive command line.

For how long have I used the solution?

I used the switches, HP Procurve 5400ZL and 4200VL as well as the 3500yl, for a little over a year.

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What was my experience with deployment of the solution?

I did not deploy these switches. They were in place when I started working with them.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No. That is one thing I liked about them.

How are customer service and support?

Customer Service:

Never had to call HP - NA

Technical Support:

Never had to call HP - NA

Which solution did I use previously and why did I switch?

I had previously used Nortel and CIsco in a previous position. I switched due to a job change.

How was the initial setup?

The initial set up of the switches was relatively easy. It has a list of questions that you answered similar to Cisco. The problem with this type of setup is it does not cover everything that should be set up on a switch when doing initial configuration.

What about the implementation team?

All implementation and configuration was accomplished with in-house network engineers and administrators.

What was our ROI?

Unknown.

What's my experience with pricing, setup cost, and licensing?

Unknown.

What other advice do I have?

Make sure you are familiar with other vendors first. That will help give you the base knowledge on how to navigate and configure this equipment. When all else fails, use the Procurve manager software to manage the equipment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user283434 - PeerSpot reviewer
Systems Analyst at a media company with 501-1,000 employees
Vendor
Aug 3, 2015
PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.
Pros and Cons
  • "PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed."
  • "Graphical User Interface (GUI) needs enhancement."

What is most valuable?

  • Power over Ethernet (PoE)
  • Virtual LAN

How has it helped my organization?

PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.

What needs improvement?

Graphical User Interface (GUI) needs enhancement. Also, using a controller to support multiple access points would help manage and monitor our wireless network. VoIP requires QoS and our switches can work with it. We just need time to really implement across the board.

For how long have I used the solution?

I've used it for three to four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

Which solution did I use previously and why did I switch?

It was an upgrade from older HP models.

How was the initial setup?

It was straightforward, but we aren't maximizing all the switch features for our enterprise.

What about the implementation team?

We did it in-house.

What was our ROI?

We have years left on this device as well as GB ports, and PoE.

What's my experience with pricing, setup cost, and licensing?

They have very aggressive pricing compared to Cisco.

Which other solutions did I evaluate?

We also looked at Cisco.

What other advice do I have?

There are a lot of similar models, so check the features available.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user268164 - PeerSpot reviewer
Technical Support Engineer at a tech services company with 1,001-5,000 employees
Consultant
Jul 7, 2015
Intelligent Resilient Framework (IRF) is a valuable feature.
Pros and Cons
  • "It is the best product and has a lower failure rate."
  • "Customer support needs to improve."

What is most valuable?

The feature called IRF (Intelligent Resilient Framework) is unique in HP switching.

How has it helped my organization?

Switching functionality is the same as with other products, but the lifetime warranty makes HP preferable.

What needs improvement?

Customer support needs to improve.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

6/10.

Which solution did I use previously and why did I switch?

I've used many products, but switching to HP depends on the customers requirement and the lifetime warranty.

How was the initial setup?

It was straightforward with basic, simple switching and good documents available for reference.

What about the implementation team?

We used an in-house team assisted by easily-available technical documents and user-friendly CLI.

What was our ROI?

It's the best product and has a lower failure rate.

What's my experience with pricing, setup cost, and licensing?

Pretty good in switching, and the pricing is also good in comparison with others.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Refer to best practices and technical documents.

Disclosure: My company has a business relationship with this vendor other than being a customer. HP Partners
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it_user140712 - PeerSpot reviewer
it_user140712Consultant at a tech consulting company
Consultant

I am quite new to HP IRF feature, but I like it. Had to do quite a bit of reading, but now works like it should.

it_user251244 - PeerSpot reviewer
Director of Data Center Eng at a comms service provider with 1,001-5,000 employees
Vendor
Jun 23, 2015
We chose HP as they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit.
Pros and Cons
  • "We chose HP because they met most of the criteria that we were looking at, and they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit."
  • "Overall, the solution is a little more complicated than we initially wanted, but it’s pretty good."

What is most valuable?

I would say, to start with, the most valuable feature is that HP is not too different from existing systems. You don’t have to change too much the mode of operation that the ops teams are used to, and the command interfaces are workable.

How has it helped my organization?

We’re still in the implementation phase.

What needs improvement?

We’ve been getting fixes for things that were missing initially, but v6 support is there and has everything we need.

What do I think about the scalability of the solution?

Because this is a modular device, we feel we can use scale in the future. The IRF is also important to us.

How are customer service and technical support?

Overall good. We’re running into some issues when looking at beta code, something HP isn't focused on. The support people don’t want to talk too much about that.

Which solution did I use previously and why did I switch?

We’re basically trying to look at an openstack infrastructure solution. We’re using it on a voice-over-infrastructure, supporting IMS. We’re using a Cisco solution right now.

How was the initial setup?

I would say it’s no more complex than anything else, so we’re learning that people are protecting systems a bit differently.

Which other solutions did I evaluate?

We looked at -

  • Cisco
  • Juniper
  • Alcatel Lucent
  • HP
  • Aresta
  • Erickson

We chose HP because they met most of the criteria that we were looking at, and they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit. They were more proactive on the sales/engineering side and with pre-solution support.

What other advice do I have?

You should look for high performance, low maintenance, open flow, and XLAN when choosing a solution. Compatibility with other products is also very important. Some routing protocols were required.

Overall, the solution is a little more complicated than we initially wanted, but it’s pretty good. It’s going to be a learning and teaching experience for service providers. Solutions are there, but they’re not always the same methodologies for the same businesses.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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In my opinion, support from HP has always been an issue on some level.

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it_user251229 - PeerSpot reviewer
Director of IT Operations with 1,001-5,000 employees
Vendor
Jun 23, 2015
Both config and replicate configs are pretty easy on HP switches.
Pros and Cons
  • "Support is timely, too, and it's easy to get to a live person."
  • "I would like to see a POE ability added to the devices."

What is most valuable?

Manageability and interfacing with other various networking management platforms have been most valuable for us. We use SolarWinds and are looking at Omnivew.

How has it helped my organization?

The warranty is great and so is lifetime on most hardware. Both config and replicate configs are pretty easy on HP switches.

What needs improvement?

I would like to see a POE ability added to the devices. We’ve used a lot of POE switches recently, HP and non-HP, and we want to standardize on HP. Our requirements are often that we need a very small 8-port switch and would like a version like this.

Also, I’d like to see the functionality of higher-end switches and some features of the 2900 series on the lower-end ones as well.

What do I think about the stability of the solution?

I’ve put in a few solutions, including HP and others in the past. I had problems with Extreme and Cisco, but only minimal ones with HP.

What do I think about the scalability of the solution?

It actually has great scalability. We have high-end switches and are putting in a core switch in the next few months. We also use managed switches. Every need has a solution.

How are customer service and technical support?

It’s been great. I’ve reached out directly to the account rep who is very willing to help. With issues, they are able to help directly when our channel partners who can’t help. Support is timely, too, and it's easy to get to a live person.

Which solution did I use previously and why did I switch?

We used a mixed bag of various vendors, but wanted to standardize on one platform that we knew was stable, reputable, and easily serviced by multiple channel partners if needed. We looked at others, but HP dominated.

How was the initial setup?

We’ve engaged with many channel partners, and it has been very straightforward. We tweaked things here and there. We forgot a parameter, etc., but nothing big.

Which other solutions did I evaluate?

  • Extreme
  • Cisco
  • Lower end switches – Linksys

What other advice do I have?

Cost, reliability, serviceability, warranty, and not needing to purchase a support pack each year are important in helping choose the right vendor.

Depending on what you need to accomplish the different models of the switches, start at the bottom and work up. A lot of functionality in the lower end switches may not be a need for the higher ones. Also, look at the stacking on the lower end switches.

Support is great when needed, pricing is great, warranty can’t be beat, and lots of partners out there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user154293 - PeerSpot reviewer
Level 2 Network Security Engineer at a tech consulting company with 51-200 employees
Consultant
Sep 28, 2014
Offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping
Pros and Cons
  • "It offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping and much more."
  • "The CLI and terminology are a bit different and might confuse several engineers."

What is most valuable?

It has standard layer 2 functions with basic layer 3 features if needed. It offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping and much more.

What needs improvement?

Interface types, such as offering more of a mixture of 1Gb and 10Gb fiber/cooper interfaces. Faster backbone speeds when stacked.

For how long have I used the solution?

HP 2920 The companies I have installed it for have kept it for roughly for 2-3 years.

What was my experience with deployment of the solution?

No issues. However, the CLI is a bit different from Cisco but once you have the HP terminology down it’s easy so long as you plan the deployment properly.

What do I think about the stability of the solution?

I haven’t heard any complaints from customers that I worked with.

What do I think about the scalability of the solution?

No. These switches can be outfitted with two 10Gb modules on the back for up links to other switches or to hosts. It can also be stacked with another 2920 for better port density.

Which solution did I use previously and why did I switch?

Clients who choose the HP 2920 switch 9 times out of 10 had older Cisco switches. They felt moving to HP would be more cost effective.

How was the initial setup?

It was straightforward especially if you're a custom to using Cisco switches. The CLI and terminology are a bit different and might confuse several engineers. Fortunately, HP has released a document that states the equivalent HP commands.

Which other solutions did I evaluate?

I have helped clients weigh out the pro’s and con’s and in the end it always came down to cost and 9 times out of 10 HP won the cost battle.

What other advice do I have?

Weigh out the Pro’s and Con’s between Cisco and HP and consider price as a last resort. Also, from my experiences it’s best to go with one solution then to mix and match different vendors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Consultant at a tech services company with 51-200 employees
Consultant
Sep 16, 2014
Forget reputation. Test HP and see why they are the best switches.
Pros and Cons
  • "HP gave me quality that equalled or surpassed Cisco with a TCO within range of D-Link/Netgear."
  • "Annoying L1 support, world-class L3 support"

What is most valuable?

Product range, ease of use, best-in-class warranty

For how long have I used the solution?

10 years

What do I think about the scalability of the solution?

HP Networking were limited to the large mid-market/small corporate until they acquired 3com

How are customer service and technical support?

Customer Service: Excellent customer focus from a channel-driven organisationTechnical Support: Annoying L1 support, world-class L3 support

Which solution did I use previously and why did I switch?

I used a variety of vendors prior to adopting HP; Cisco for the high-end and various "prosumer" brands for customers on a budget. HP gave me quality that equalled or surpassed Cisco with a TCO within range of D-Link/Netgear

How was the initial setup?

One of the strongest features of HP ProCurve switches is how easy they are to configure/deploy

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

I have deployed hundreds of HP solutions for customer; mostly replacing Cisco over the last several years. The typical ROI is < 2 years with some coming within 12 months

Which other solutions did I evaluate?

Yes. I continued to consider Cisco as well as evaluating other "1st tier" vendors such as Extreme, Brocade/Foundry and Juniper
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a consultant/solutions architect that has freely chosen to endorse HP switches following extensive industry experience (&gt;20 years) and after having significant experience with other vendors' products
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PeerSpot user
Senior Engineer at Planet Technologies
Consultant
Aug 28, 2014
Used Cisco Catalyst Switches – changed due to cost of POE ports compared to HP.
Pros and Cons
  • "ROI is 350% due to stability in the product, low power use, and administrative requirements such as down time."

    What is most valuable?

    Some valuable features include cost per Gigabit Port, Layer 3 Capability, POE Support.

    How has it helped my organization?

    By reducing the need for an in-line power source over Ethernet using injectors for small devices, we are able to power wireless access points. Additionally, cameras, and telephones from a single device.

    What needs improvement?

    Additional Routing Protocols, such as OSPF could be implemented for larger scale Layer 3 capability.

    For how long have I used the solution?

    I have been using the solution for 2 years.

    What was my experience with deployment of the solution?

    No issues with deployment.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and technical support?

    Customer Service:

    Excellent

    Technical Support:

    Excellent

    Which solution did I use previously and why did I switch?

    Cisco Catalyst Switches – changed due to cost of POE ports in Cisco compared to HP.

    How was the initial setup?

    Very straightforward. The system was pre-programmed with an ip address – simply attach to the ip address and program. The system acts as a normal switch before turning the other functions on.

    What about the implementation team?

    In-house team.

    What was our ROI?

    350% due to stability in the product, low power use, and administrative requirements such as down time.

    What's my experience with pricing, setup cost, and licensing?

    $3158 for the switch itself. $288 in costs over 3 years for Power and Cooling.

    Which other solutions did I evaluate?

    No, due to the cost.

    What other advice do I have?

    IF new to HP, read the documents. The OS is different than Cisco.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    it_user219912 - PeerSpot reviewer
    it_user219912IT Infrastucture - Cloud Admin at a tech company with 51-200 employees
    Vendor

    I´m using the HPe Aruba 2920 switches, they are great! Cheaper than Cisco plus easy to setup and manage. The only thing were cisco is better is in the documentation.

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