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it_user268164 - PeerSpot reviewer
Technical Support Engineer at a tech services company with 1,001-5,000 employees
Consultant
Jul 7, 2015
Intelligent Resilient Framework (IRF) is a valuable feature.

What is most valuable?

The feature called IRF (Intelligent Resilient Framework) is unique in HP switching.

How has it helped my organization?

Switching functionality is the same as with other products, but the lifetime warranty makes HP preferable.

What needs improvement?

Customer support needs to improve.

For how long have I used the solution?

I've used it for one year.

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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

8/10.

Technical Support:

6/10.

Which solution did I use previously and why did I switch?

I've used many products, but switching to HP depends on the customers requirement and the lifetime warranty.

How was the initial setup?

It was straightforward with basic, simple switching and good documents available for reference.

What about the implementation team?

We used an in-house team assisted by easily-available technical documents and user-friendly CLI.

What was our ROI?

It's the best product and has a lower failure rate.

What's my experience with pricing, setup cost, and licensing?

Pretty good in switching, and the pricing is also good in comparison with others.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Refer to best practices and technical documents.

Disclosure: My company has a business relationship with this vendor other than being a customer. HP Partners
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it_user140712 - PeerSpot reviewer
it_user140712Consultant at a tech consulting company
Consultant

I am quite new to HP IRF feature, but I like it. Had to do quite a bit of reading, but now works like it should.

it_user251244 - PeerSpot reviewer
Director of Data Center Eng at a comms service provider with 1,001-5,000 employees
Vendor
Jun 23, 2015
We chose HP as they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit.

What is most valuable?

I would say, to start with, the most valuable feature is that HP is not too different from existing systems. You don’t have to change too much the mode of operation that the ops teams are used to, and the command interfaces are workable.

How has it helped my organization?

We’re still in the implementation phase.

What needs improvement?

We’ve been getting fixes for things that were missing initially, but v6 support is there and has everything we need.

What do I think about the scalability of the solution?

Because this is a modular device, we feel we can use scale in the future. The IRF is also important to us.

How are customer service and technical support?

Overall good. We’re running into some issues when looking at beta code, something HP isn't focused on. The support people don’t want to talk too much about that.

Which solution did I use previously and why did I switch?

We’re basically trying to look at an openstack infrastructure solution. We’re using it on a voice-over-infrastructure, supporting IMS. We’re using a Cisco solution right now.

How was the initial setup?

I would say it’s no more complex than anything else, so we’re learning that people are protecting systems a bit differently.

Which other solutions did I evaluate?

We looked at -

  • Cisco
  • Juniper
  • Alcatel Lucent
  • HP
  • Aresta
  • Erickson

We chose HP because they met most of the criteria that we were looking at, and they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit. They were more proactive on the sales/engineering side and with pre-solution support.

What other advice do I have?

You should look for high performance, low maintenance, open flow, and XLAN when choosing a solution. Compatibility with other products is also very important. Some routing protocols were required.

Overall, the solution is a little more complicated than we initially wanted, but it’s pretty good. It’s going to be a learning and teaching experience for service providers. Solutions are there, but they’re not always the same methodologies for the same businesses.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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In my opinion, support from HP has always been an issue on some level.

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it_user251229 - PeerSpot reviewer
Director of IT Operations with 1,001-5,000 employees
Vendor
Jun 23, 2015
Both config and replicate configs are pretty easy on HP switches.

What is most valuable?

Manageability and interfacing with other various networking management platforms have been most valuable for us. We use SolarWinds and are looking at Omnivew.

How has it helped my organization?

The warranty is great and so is lifetime on most hardware. Both config and replicate configs are pretty easy on HP switches.

What needs improvement?

I would like to see a POE ability added to the devices. We’ve used a lot of POE switches recently, HP and non-HP, and we want to standardize on HP. Our requirements are often that we need a very small 8-port switch and would like a version like this.

Also, I’d like to see the functionality of higher-end switches and some features of the 2900 series on the lower-end ones as well.

What do I think about the stability of the solution?

I’ve put in a few solutions, including HP and others in the past. I had problems with Extreme and Cisco, but only minimal ones with HP.

What do I think about the scalability of the solution?

It actually has great scalability. We have high-end switches and are putting in a core switch in the next few months. We also use managed switches. Every need has a solution.

How are customer service and technical support?

It’s been great. I’ve reached out directly to the account rep who is very willing to help. With issues, they are able to help directly when our channel partners who can’t help. Support is timely, too, and it's easy to get to a live person.

Which solution did I use previously and why did I switch?

We used a mixed bag of various vendors, but wanted to standardize on one platform that we knew was stable, reputable, and easily serviced by multiple channel partners if needed. We looked at others, but HP dominated.

How was the initial setup?

We’ve engaged with many channel partners, and it has been very straightforward. We tweaked things here and there. We forgot a parameter, etc., but nothing big.

Which other solutions did I evaluate?

  • Extreme
  • Cisco
  • Lower end switches – Linksys

What other advice do I have?

Cost, reliability, serviceability, warranty, and not needing to purchase a support pack each year are important in helping choose the right vendor.

Depending on what you need to accomplish the different models of the switches, start at the bottom and work up. A lot of functionality in the lower end switches may not be a need for the higher ones. Also, look at the stacking on the lower end switches.

Support is great when needed, pricing is great, warranty can’t be beat, and lots of partners out there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user154293 - PeerSpot reviewer
Level 2 Network Security Engineer at a tech consulting company with 51-200 employees
Consultant
Sep 28, 2014
Offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping

What is most valuable?

It has standard layer 2 functions with basic layer 3 features if needed. It offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping and much more.

What needs improvement?

Interface types, such as offering more of a mixture of 1Gb and 10Gb fiber/cooper interfaces. Faster backbone speeds when stacked.

For how long have I used the solution?

HP 2920 The companies I have installed it for have kept it for roughly for 2-3 years.

What was my experience with deployment of the solution?

No issues. However, the CLI is a bit different from Cisco but once you have the HP terminology down it’s easy so long as you plan the deployment properly.

What do I think about the stability of the solution?

I haven’t heard any complaints from customers that I worked with.

What do I think about the scalability of the solution?

No. These switches can be outfitted with two 10Gb modules on the back for up links to other switches or to hosts. It can also be stacked with another 2920 for better port density.

Which solution did I use previously and why did I switch?

Clients who choose the HP 2920 switch 9 times out of 10 had older Cisco switches. They felt moving to HP would be more cost effective.

How was the initial setup?

It was straightforward especially if you're a custom to using Cisco switches. The CLI and terminology are a bit different and might confuse several engineers. Fortunately, HP has released a document that states the equivalent HP commands.

Which other solutions did I evaluate?

I have helped clients weigh out the pro’s and con’s and in the end it always came down to cost and 9 times out of 10 HP won the cost battle.

What other advice do I have?

Weigh out the Pro’s and Con’s between Cisco and HP and consider price as a last resort. Also, from my experiences it’s best to go with one solution then to mix and match different vendors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Consultant at a tech services company with 51-200 employees
Consultant
Sep 16, 2014
Forget reputation. Test HP and see why they are the best switches.

What is most valuable?

Product range, ease of use, best-in-class warranty

For how long have I used the solution?

10 years

What do I think about the scalability of the solution?

HP Networking were limited to the large mid-market/small corporate until they acquired 3com

How are customer service and technical support?

Customer Service: Excellent customer focus from a channel-driven organisationTechnical Support: Annoying L1 support, world-class L3 support

Which solution did I use previously and why did I switch?

I used a variety of vendors prior to adopting HP; Cisco for the high-end and various "prosumer" brands for customers on a budget. HP gave me quality that equalled or surpassed Cisco with a TCO within range of D-Link/Netgear

How was the initial setup?

One of the strongest features of HP ProCurve switches is how easy they are to configure/deploy

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

I have deployed hundreds of HP solutions for customer; mostly replacing Cisco over the last several years. The typical ROI is < 2 years with some coming within 12 months

Which other solutions did I evaluate?

Yes. I continued to consider Cisco as well as evaluating other "1st tier" vendors such as Extreme, Brocade/Foundry and Juniper
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a consultant/solutions architect that has freely chosen to endorse HP switches following extensive industry experience (>20 years) and after having significant experience with other vendors' products
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Senior Engineer at a tech consulting company with 501-1,000 employees
Consultant
Aug 28, 2014
Used Cisco Catalyst Switches – changed due to cost of POE ports compared to HP.

What is most valuable?

Some valuable features include cost per Gigabit Port, Layer 3 Capability, POE Support.

How has it helped my organization?

By reducing the need for an in-line power source over Ethernet using injectors for small devices, we are able to power wireless access points. Additionally, cameras, and telephones from a single device.

What needs improvement?

Additional Routing Protocols, such as OSPF could be implemented for larger scale Layer 3 capability.

For how long have I used the solution?

I have been using the solution for 2 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

Cisco Catalyst Switches – changed due to cost of POE ports in Cisco compared to HP.

How was the initial setup?

Very straightforward. The system was pre-programmed with an ip address – simply attach to the ip address and program. The system acts as a normal switch before turning the other functions on.

What about the implementation team?

In-house team.

What was our ROI?

350% due to stability in the product, low power use, and administrative requirements such as down time.

What's my experience with pricing, setup cost, and licensing?

$3158 for the switch itself. $288 in costs over 3 years for Power and Cooling.

Which other solutions did I evaluate?

No, due to the cost.

What other advice do I have?

IF new to HP, read the documents. The OS is different than Cisco.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user219912 - PeerSpot reviewer
it_user219912IT Infrastucture - Cloud Admin at a tech company with 51-200 employees
Vendor

I´m using the HPe Aruba 2920 switches, they are great! Cheaper than Cisco plus easy to setup and manage. The only thing were cisco is better is in the documentation.

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it_user148020 - PeerSpot reviewer
Executive Director Ops and Infra at a university with 1,001-5,000 employees
Vendor
Aug 21, 2014
HP Networking switches deliver high quality networking services with the modular ability to add capacity.

To support the success of every student, we leverage Oracle business intelligence tools for predictive modeling to identify when counseling intervention is needed. We need the capacity to run demanding applications, the uptime to operate around the clock, and the agility to react quickly to changing demands. HP and Columbus State University has a long standing relationship that started in 1995. HP account team, VAR partners nurtured that collaboration with CSU in to a successful partnership to lay a solid infrastructure foundation to position the university to transform to a global university.

To meet these goals, we virtualized our data center running VMware software on HP Converged Infrastructure. HP was a natural choice. We had relied on HP servers, networking, and storage for more than a decade. We also use HP Z Workstations in our computer labs, HP notebooks for faculty and staff, and HP printers around campus. We keep abreast of other vendor technologies, but we’ve always had a good relationship with HP. HP integrates well with the VMware platform—and when we upgraded and consolidated our servers, HP was a fantastic guide. We used HP Technology Consulting Services to design a new high performance, energy efficient data center. We consolidated from approximately 200 physical servers down to an eight-blade HP BladeSystem infrastructure that requires less electricity and cooling, and that even reduced footprint enough to allow us to rent out freed floor space. HP consultants came in and worked with us on the design of our revamped data center, all the way from security to redundancy, including air conditioning systems, fiber coming in and out, and generator systems with backups.

At the heart of our data center is the HP BladeSystem c7000 Enclosure that provides all the power, cooling, and I/O infrastructure needed to support modular server, interconnect, and storage components. I’ve always been impressed by the modularity of HP equipment. You can tailor it to specific needs to be more flexible and to save money. You can add capacity when you need it. Our enclosure houses eight production blade servers. We use HP ProLiant BL685c Server Blades to house most of its test and production virtual machines. A blade is a self-contained server that contains only the core processing elements, making it hot-swappable. For additional storage, blades can connect to another storage blade or to a network attached SAN. We run our test and non-production systems on HP ProLiant DL385 Servers.

The HP StoreVirtual P4500 Storage System gives us a virtualized pool of storage resources to deliver enterprise SAN functionality. You have storage but also brains behind it. You have multiple interconnected servers. The data that gets written out to that storage is spread across all the different servers and disk drives. That gives us two main advantages. One is redundancy, so that if a drive or even an entire storage node goes down, we don’t lose data, and the end user never knows it happened. Two, if you’re writing to or reading from multiple disks, you can store and retrieve data much faster. You spread out the hardware load and the risk across multiple nodes of storage, all acting as one.

We used HP LeftHand SAN/ iQ software to provision and manage storage, and thanks to tight integration between HP and VMware, envision being able to monitor and manage the environment from a central VMware vSphere platform.

HP Networking switches deliver high quality networking services with the modular
ability to add capacity. The HP Networking Lifetime Warranty delivers next-business-day replacement, with phone and email support. One of the reasons HP has a leg up on the competition is its lifetime warranty and maintenance. With some vendors, you have to buy maintenance agreements every year, and that gets expensive. HP Network Management software enables network firmware updates, notifications, and alerts, with single-pane-of- glass control. Recently, we started talking to HP about HP Software-defined Networking (SDN), providing an end-to-end solution to automate the network from data center to campus. We’ll be able to virtualize network components for redundancy, performance and high availability—have multiple physically separate network components act as one unit, so that if switch A goes down switch B takes over for it.

Server provisioning in the virtualized environment takes 30 minutes, compared to 30 days to provision a new physical server. That enables us to quickly adapt our network and systems to accommodate increasing traffic, new services, and demanding applications. Faculty today increasingly run “upside down” classrooms, providing lecture content in multimedia formats to be viewed beforehand, with class time spent working collaboratively in small workgroups. They also expect the latest educational applications to be available quickly in computer labs. In the past, it took a substantial amount of time for our staff to reimage computer lab devices; now the task is quickly accomplished, and we are even able to give end users some self-service access to machines and their functionality. The next step will be to leverage VMware for a more cloudlike, IT-as-a-Service environment in which staff can provision their own resources without calling on our IT department. Our HP CI foundation absolutely will support this evolution.

Another thing the infrastructure now supports is the predictive analytics we employ to trigger counseling intervention for students in need. We use Oracle Business Intelligence Enterprise Edition(OBIEE); Oracle Data Integrator (ODI); and Oracle Endeca Information Discovery to analyze unstructured data, such as that generated by social media, to detect when a student might be encountering academic, social, or financial difficulties. We have a goal and responsibility to reach out, intercede, and support students as soon as they are having difficulties. Those things would not have been possible in the old environment; it couldn’t have handled the bandwidth or processing. But successful universities of the future will have to do all this.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user148017 - PeerSpot reviewer
CTO at a tech services company with 51-200 employees
Consultant
Aug 21, 2014
Converging our voice and data networking reduced costs, improved responsiveness to customers and achieved fast ROI.

Here at ECS, we provide business-critical technology solutions for Fortune 500 and mid-level companies. We are an HP Elite Partner that also uses HP solutions to optimize our own business efficiency. Recently, we replaced an outdated voice network with an end-to-end networking and telephony service from the HP and Microsoft Frontline Partnership. The results include lower costs, better internal collaboration and enhanced customer service.

Networking and telephony services are critical – our company’s highly mobile field sales team travels and needs to collaborate quickly and easily with customers as well as with colleagues at our headquarters. We were challenged by an 18-year-old voice and voicemail solution that had grown costly and difficult to maintain. The telephone system, discrete from our data network, was supported by analogue T-1 PRI voice circuits with high monthly voice network charges from a nationwide telecommunications provider.

We sought a more cost-effective IP telephony solution to replace the existing telecommunications system. We needed a proven solution to replace our legacy voice and voicemail system that would ensure our customer communication would continue without disruption. We also wanted to provide our employees with additional capabilities not present in our traditional phone system.

We aimed to convergeour legacy voice system onto our current, highly available HP data network; unify multiple voicemail systems into the company’s Microsoft® Exchange 2010 cluster; and eliminate use of costly third-party Web and audio conferencing tools. In searching for a new solution, we wanted full integration capability with Microsoft® Office; high resilience and performance; sufficient capacity to support IP telephony and other applications; and scalability to support growth.

We considered IP telephony solutions from Avaya, Cisco and others but found them expensive and lacking functionality. We chose HP and Microsoft Unified Communications and Collaboration with Microsoft® Lync™ Instant Messaging, Presence, Web Conferencing and Converged Voice.

Through their worldwide Frontline Partnership, HP and Microsoft have designed and engineered this solution to work seamlessly. We trust the HP/Microsoft Frontline Partnership to provide fully engineered and tested solutions, supported by two outstanding vendors.

The backbone of our end-to-end networking and telephony solution is HP Converged Infrastructure, which brings together server, HP Converged Storage and networking resources with holistic management tools.

We leveraged our existing HP infrastructure with modest additional investments in a third HP ProLiant DL380 Server, a minor upgrade to HP Networking 2910 PoE Switches, and HP 4120 IP phones. The environment runs on Microsoft Windows® 2008 and is virtualized with VMware® vSphere software in a DRS cluster on the ProLiant servers. HP StoreVirtual 4000 Storage provides robust storage with a three-node, scale-out iSCSi cluster; HP Data Protector Software with Veeam backup; an HP StoreEver MSL Tape Library; and HP UPS power protection. HP Intelligent Management Center (IMC) software provides end-to-end management. In addition to Lync, this infrastructure runs all our business applications including Microsoft Office, Microsoft Exchange, Microsoft SQL Server® and, soon, Microsoft SharePoint®, for approximately 30 workers.

The new communications system simplifies how everyone here works. Frequently on the road, instead of punching in long conference line data I hit “join now” on my smartphone application for fast connections to branded conferences.

At customer sites, I use my HP Spectre Notebook PC for Web Conferencing and Instant Messaging. The Frontline solution improves customer service and enhances internal collaboration—all at a cost of less than half the previous service. We expect to achieve Return on Investment (ROI) in less than two years.

We were able to add capacity to our existing HP Converged Infrastructure to accommodate the new Lync environment. This simple expansion of our virtual environment had the added benefit of providing for a highly- available telephony solution. We then could collapse our separate voice and data networks into single-provider network that provided us with a lower cost solution to meet our overall communications requirements. Our team is rarely in the office together during the day. The HP and Microsoft Unified Communications solution allows us to collaborate very effectively whether in the office, mobile or remote.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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