it_user339819 - PeerSpot reviewer
Founder and Principal Analyst at a tech services company with 1,001-5,000 employees
Consultant
They have focused on building a highly programmable and open OS, but the technical support needs improvement.

What is most valuable?

They've had a commitment over the last five years to be amongst the most open out there. They are very easy to deploy and manage, and offer a lifetime warranty. Most other vendors who have tried this, have shied away from it. I think recently they have focused on building a highly programmable and open OS so you can create a very large ecosystem around it.

What needs improvement?

Building a bigger ecosystem around them, not just wired/wireless, but there's being able to bring other HP areas such as server and storage groups. At the moment, they operate as separate business areas, and they could clean that up a bit. Also, the technical support needs improvement,

What do I think about the stability of the solution?

They've been doing it for 15 years and have a very reliable product. The fact that they offer a lifetime warranty in some ways is a testament to the stability because if they were constantly failing and churning them out, it would be reflected in their financials.

What do I think about the scalability of the solution?

Since the acquisition of 3COM they have data center equipment that can scale to the largest data centres out there. I think they were the first to offer 40GB and 100GB. This is some big iron stuff.

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HPE Ethernet Switches
March 2024
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How are customer service and support?

They've had their ups and downs. I think this is one area they can improve in. For a while, you used to get thrown into the queue with printers and all sorts of other stuff. So they've fixed that, and it's better, but still needs to be improved.

How was the initial setup?

It's easy to get going. You can unbox it, plug it in and have it running quickly, but if you go into the advanced settings it can take longer.

What other advice do I have?

They've got a good product, but there's still room for improvement. I would be insistent that they help you integrate it with the non-HP services you have through their professional services.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user363333 - PeerSpot reviewer
IT Infrastructure/Applications at a educational organization with 51-200 employees
Vendor
The most valuable feature for us is that it naturally works well with other HP products.

What is most valuable?

The most valuable feature for us is that it naturally works well with other HP products. Our headquarters uses HP products, and it only makes sense that we also do so in our office. Not only do we use HP switches, but we also use their APs and our entire wireless solution relies on HP products so that our infrastructure works together and has consistency.

What needs improvement?

I think that Cisco's switches are more stable, so HP's switches could really be improved more with stability. HP switches are also more expensive than 3COM switches, as we've spent close to two $2 million. It would be great if it were less expensive.

For how long have I used the solution?

We purchased them in 2008, but haven't upgraded since.

What was my experience with deployment of the solution?

It deploys with no issues.

What do I think about the stability of the solution?

We don't really have any issues with stability. If and when something goes wrong, we just restart them. Most of the problems we have are on the server side, which seems to be more sensitive for us.

What do I think about the scalability of the solution?

We have four sites with more than 1,400 employees and more than 300 or 400 switches -- and there have been no scalability issues.

Which solution did I use previously and why did I switch?

We used 3COM and then moved to Cisco, which was more stable. And then we moved to HP.

Which other solutions did I evaluate?

We looked at Cisco again, but they're expensive yet have a good reputation.

What other advice do I have?

HP switches are probably the best quality product for the price. That's the most important thing someone should look for when deciding which solution to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Ethernet Switches
March 2024
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PeerSpot user
Software-defined Networking Developer at a tech services company with 1,001-5,000 employees
Consultant
The SDN features are centrally manageable and provide system-wide traffic control. However, the hardware table doesn't include byte count, so I installed flow rules in the software table.

Valuable Features:

The Software-Defined Networking (SDN) features I find most valuable are:

  • Directly programmable and configurable
  • Centrally manageable
  • Control traffic system-wide

Room for Improvement:

I think that the HP Openflow switches should be improved in terms of the open-flow byte-count statistics.

I used SDN because my master thesis is about the visualization of traffic in the network per application with SDN, so I have worked with HP switches almost along all this year. In my thesis the byte count was very important for the conclusions, but I noticed that this feature had some problems and errors.

My little experience tells me that everything starts because the hardware table (table 100) doesn't have the byte count. So I had to install the flow rules in the software table (table 200) which has a limit-rate, that may be the reason for the relative errors that I found.

I used a host as an iPerf server and another one as an iPerf client and then I compared the open-flow byte count against the byte count provided by the iPerf console.

Use of Solution:

I have used this solution for six months.

Stability Issues:

The switch manual say that the device supports up to four mirrorings. But when I configured two port mirrorings, the SDN controller interface was blocked and the mirrorings didn't work. 

Scalability Issues:

The Openflow hardware table doesn't provide a byte-count statistic, and the software table provides a byte-count statistic but with errors. 

I found that the possible reason for this is that the software-limit rate of the switch, which is 10,000 pps maximum, with an advice in the switch manual that if we increase the limit-rate above 1,000 pps, it is possible that this increases CPU and impacts system performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user365949 - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
Vendor
We're using the Converge series of switches, and we're quite happy with the easy-to-use common line. They're easy to administer and manage.

What is most valuable?

We're using the Converge series of switches, and we're quite happy with the easy-to-use common line. They're easy to administer and manage, and never have any major problems. They're stable and reliable.

How has it helped my organization?

We're able to offer every user very high-speed internet for both transferring data and downloading from the network. This is a solution that actually works best in a very high-speed environment.

What needs improvement?

All its features fit our needs right now. It's not too pricey and it's not a series that will end any time soon. We stick with what we know.

What do I think about the stability of the solution?

It's actually quite stable. We haven't had problems with performance, upgrades, updates, different versions, etc. We're quite happy with the stability.

What do I think about the scalability of the solution?

Scalability is also quite nice because we're used to stacking the switches up to five or six units. It would be nice to be able to stack more than that, but we don't have the need for it right now, just in the future maybe.

How is customer service and technical support?

The level of technical support depends on the topic. We've had some not-so-good experiences where our tickets were left open because they couldn't solve our problem.

How was the initial setup?

The initial setup is quite complex.

What other advice do I have?

I would not suggest implementing MSM controller solutions, but you can't make a mistake with HP Converge series switches.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user360441 - PeerSpot reviewer
Maintenance Engineer at a pharma/biotech company with 1,001-5,000 employees
Vendor
They're reliable and stable, and we haven't had any downtime or speed issues.

What is most valuable?

The most valuable feature for us is just their reliability. We've never had any problems with them at all. They are quality products that are better than the competition. They were also very easy to configure.

What needs improvement?

It needs better monitoring and alerting for issues. We use HP Intel Management Center, which is good, but there are a few extra things they can improve.

For how long have I used the solution?

We have been using them probably for about five years now.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's been stable and we haven't had any downtime.

What do I think about the scalability of the solution?

It's scaled for our needs.

How are customer service and technical support?

We have not had to use any technical support. Our support comes from the company from which we bought the switches. They set them up for us and they provide very good technical support. We've used them for over ten years.

Which solution did I use previously and why did I switch?

We previously used Cisco and were a 3COM user when HP bought them and converted them to switches. We switched because of performance issues, and now we have very, very good performance. We have no speed issues with the licensing network.

How was the initial setup?

The initial setup was not overly complex. We've got two sites and we use them on both sites. So we've had no problems, but we only have 250 users.

What about the implementation team?

The company we bought the switches from implemented them for us.

What's my experience with pricing, setup cost, and licensing?

The price point is good when performance is taken into account compared to their competition.

Which other solutions did I evaluate?

We looked at HP first and didn't really consider anyone else.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user362208 - PeerSpot reviewer
System Consultant/Partner at IP Netpartner aps
Consultant
The key feature is that we can choose ProVisions for simplicity or Comware-based switches for high-end features.

Valuable Features

From the low-end ProVisions up to the high-end Comware-based switches, their most valuable feature is that they actually work. Not all switches can do that, especially at a reasonable price. HP's switches offer price performance you can't find anywhere else.

Improvements to My Organization

These switches provide us with simplicity when we need. The ProVisions have fewer features and fewer functionality, but they're simpler. If we need, we can go with the Comware-based switches which have high-end features. So with these switches we can have both sides.

Deployment Issues

We had no issues with deployment.

Stability Issues

They have been stable.

Scalability Issues

We've been able to scale with these switches.

Customer Service and Technical Support

Technical support is mostly good, but it's just like every other vendor. When you're at level 1 and you yourself are very knowledgable already, you just want to pass level 1. Level 2 is, normally, quite good, and level 1 is just a filter to take away all the stupid questions. If you're at level 3, you're probably in trouble because you have something that requires you to talk directly to the lab. So with the tiered structure for technical support, there are some inefficiencies. It would be an improvement to make technical support more efficient.

Other Solutions Considered

We evaluated Cisco and Juniper. They are considered high-end providers, but HP can more or less do it all. For small, medium, and enterprise businesses, HP has a very good product range.

Other Advice

Get some proper training.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company with 51-200 employees
Consultant
Forget reputation. Test HP and see why they are the best switches.

What is most valuable?

Product range, ease of use, best-in-class warranty

For how long have I used the solution?

10 years

What do I think about the scalability of the solution?

HP Networking were limited to the large mid-market/small corporate until they acquired 3com

How are customer service and technical support?

Customer Service: Excellent customer focus from a channel-driven organisationTechnical Support: Annoying L1 support, world-class L3 support

Which solution did I use previously and why did I switch?

I used a variety of vendors prior to adopting HP; Cisco for the high-end and various "prosumer" brands for customers on a budget. HP gave me quality that equalled or surpassed Cisco with a TCO within range of D-Link/Netgear

How was the initial setup?

One of the strongest features of HP ProCurve switches is how easy they are to configure/deploy

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

I have deployed hundreds of HP solutions for customer; mostly replacing Cisco over the last several years. The typical ROI is < 2 years with some coming within 12 months

Which other solutions did I evaluate?

Yes. I continued to consider Cisco as well as evaluating other "1st tier" vendors such as Extreme, Brocade/Foundry and Juniper
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a consultant/solutions architect that has freely chosen to endorse HP switches following extensive industry experience (>20 years) and after having significant experience with other vendors' products
PeerSpot user
PeerSpot user
Engineer with 51-200 employees
Vendor
Pricing beats the comparable Cisco switch by a small margin for some products and a huge margin for others

For some of the product families the pricing beats the comparable Cisco switch by a small margin. In other product families they beat the comparable Cisco switch by a huge margin.

There are some missing features on the HP Procurve gear that I loved using on the Cisco gear (e.g., the NO SWITCHPORT command) but I pretty much have all the features I would generally need in a closet switch and >90% of the features I would need in a distribution-layer switch. I might find the missing 10% as I dig deeper into the platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2024
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