CIO at a tech vendor with 1-10 employees
Real User
Low latency and easy to install, but a more modern interface is needed
Pros and Cons
  • "The HPE Ethernet switches have very low latency."
  • "It would be helpful to have training available for this solution."

What is our primary use case?

We use this solution for our office network in an on-premises deployment.

It handles only our office traffic, and our main computers are on the cloud.

What is most valuable?

We use classical features such as trunking and VLAN. We don't really use the fancy stuff like SNMP.

The HPE Ethernet switches have very low latency.

What needs improvement?

The interface is old in appearance and needs to be modernized.

I would like to see better URL filters and security.

It would be helpful to have training available for this solution.

For how long have I used the solution?

We have been using this solution for at least three years.
Buyer's Guide
HPE Ethernet Switches
March 2024
Learn what your peers think about HPE Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,599 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have had no problem with respect to stability, and we are very happy.

What do I think about the scalability of the solution?

We have not needed to scale this solution.

How are customer service and support?

We had to contact technical support one time to update the software. It was not easy because this unit is very old. We could not find the current files on the HP support page.

Currently, we do not have a contract with technical support.

Which solution did I use previously and why did I switch?

We had a NETGEAR solution and it was not stable. I did not like the interface because it was very slow. It was a pain to work with and maintain the configuration. It also had very high latency. After switching to HPE we have had no problem at all.

How was the initial setup?

The initial setup of this solution is straightforward. It has been very easy to change the computers whenever we needed to.

Our deployment took approximately one day. It was easy to get working.

A single technician is enough for deployment and maintenance.

Which other solutions did I evaluate?

I have also been working with Cisco solutions, which are really great but there is a problem with integration. If everything is Cisco then it is very smooth, but if you mix vendors then it's a problem. This is the reason we did not choose Cisco here.

I have also worked with other kinds of switches like D-Link, but they are not for a business like ours.

What other advice do I have?

I would recommend this product and also a support contract. I don't think that I would pay this price without getting the support.

We are happy with this solution but it is really an old model.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user285354 - PeerSpot reviewer
Enterprise Network Architect at a individual & family service with 10,001+ employees
Video Review
Real User
It has met all of our needs but tech support could be better.

What is most valuable?

The most valuable feature is that you do not require a spanning tree. With some of the other vendors, some of the other competitors, you require a spanning tree which cause a lot of looping issues in your data center or in your network. The other thing is, the HP 5400 switches comes with a lifetime warranty, so you don't have to invest anything onto a contract side, which is very good thing about it. The 5400 switches, you can use as a whole or access layer in your network and work out great.

How has it helped my organization?

The benefits are it's been running robust, the hardware is running robust, no issues at all. It's lifetime warranty again. From the hardware standpoint, configure standpoint, it's all working fine.

What needs improvement?

I don't know about specifics, but so far all the switches that we deployed, it meets all of our needs. For what we require, it has all of features. It also varies on the switch by switch version, and it depends on what kind of switches you have. For me, right now it's meeting all my needs, so I don't have any complaints about it.

For how long have I used the solution?

We deployed HP for almost five years and it's been rock solid. All the switches, no single-out days with the switches. The switches hardware have a long life, and it has been working great for us.

What do I think about the stability of the solution?

Stability is pretty good, as I say that we deployed HP, it's been about four years and we haven't had a single out day in my data center. I can't ask anything more than that.

What do I think about the scalability of the solution?

All the hardware that we have, our portfolio at HP, it's pretty scalable to the latest and greatest technology. You can have a 40 GIG QSFP Uplink for the top of Rex switches, or even one for your core switches, that's over 40 GIG, 100 GIG Uplink. That is what everybody is going towards now, with all the data centers. It's up to the mark.

How are customer service and technical support?

To me, the technical support is not that good. Trust me, we don't use the technical support anymore from HP because we tried to use them and we didn't get much of a response from them. I know everybody's experience is different, but we try to do it by ourselves. We try to figure out by ourselves if any kind of software issue or any kind of hardware issue. The support, we didn't get much response from HP about the software support, configuration support, we just tried by ourselves, but hardware, it's pretty good.

Which solution did I use previously and why did I switch?

With the old technology we were paying more money with the context. Obviously, we were having a lot of issues with the Data Center, where Data Center used to go down with the old legacy technology. We decided to move forward with RFP. We evaluated a few vendors in the market and after evaluation we decided to go with HP and it's been working out great for us.

How was the initial setup?

When we started deploying, it was H3C and they have a different division, Comware, and HP are 5400 Series, they have a different set up command lines. Now, they are making everything together on the Comware division. When we deployed, it depends on the switches. If you buy Comware switches, they have a different command set compared to HP or H3C switches. It was kind of hard for us to learn the command line initially, but now we are all comfortable with it and it's working fine. Since they are all HP now, all the switches, they only have a one command line in the Comware 7, if you have that, it's pretty easy to deploy initially.

Which other solutions did I evaluate?

We tried Cisco, we tried Dell. Again, it's more robust and the most important factor was a price. I just look at the technology and see if it meets your needs for your data center and not in HP, looks like they did, they did meet our needs, what we needed for our data center, for our campus, branch offices and it's been working out great.

What other advice do I have?

Hardware can last for a while. You have all of options to upgrade the switches, a lot of options to support the connectivities, like 1 GB, 10 GB, 40 GBs, different varieties of the switches. You can choose from.

I just want to say that best thing about HP is they don't have a technology called a Spanning Tree Protocol, which can cause a lot of issues on your network, and HP kind of get rid of that. When you do a HP IRF, you kind of don't need that Spanning Tree, which is the most important part about HP.

Other than that, again it's a hardware stability. Hardware stability, they have IRF for the switches to virtualize your switches. The easy set of command line, with the new Comware 7.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Sounds about right. HP seems to have found a good developer for their switches in the 3Com division H3C Technologies Co., Ltd. Based in HangZhou, China. Haven't heard of any huge issues with their switches but as has long been the case, HP seems to fall down flat on their face when it comes to support. From single user PCs , printers, switches or anything else it seems the premier issue is always SUPPORT. One might think they would learn but in more than 20 years I've not heard much different and have my own stories about their support or lack thereof.

Really good technicians and network professionals often do their own support and usually prefer to but when running any network, as is often the case these days, companies are depending on fewer and fewer network/computer technicians to keep their systems up and running. A small staff or single person sometimes needs a hand and that's what, in my opinion, HP cannot be relied on for. Kudos to those who have figured out how to use the less expensive switches while understanding the tradeoff is that you are often on your own supportwise.

To me that's the real tradeoff when it comes to determining a purchase in today's market. It's not hard to find quality equipment but the real price has to be figured and that can't be done if we leave out the need for what we used to call "good service". If that service is poor or unavailable when it comes to support, the lower cost of some equipment may not be as attractive as the initial price tag may indicate. The need for support needs to be factored in as a real cost when considering network and computer equipment purchases.

Don't forget a most important factor when it comes to this kind of support, do not underestimate your value as an employee and your own worth if you are capable of troubleshooting on your own. Don't be shy about pointing out how you save the company $$ and how much more it would cost them to pay for equipment that comes with better support. Companies that can rely on an employee who has had no outages for 4 years and running can point to that factor and know it's not just because of equipment. The people behind that equipment count even more. New equipment can always be purchased but a really good network professional is worth their weight in gold, so to speak. Don't be afraid to let your employers know that at review time, in a modest way, of course!

Buyer's Guide
HPE Ethernet Switches
March 2024
Learn what your peers think about HPE Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,599 professionals have used our research since 2012.
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Simple configuration, lifetime warranty, and highly reliable
Pros and Cons
  • "HPE Ethernet Switches have a lifetime warranty. I am using an old version of the solution, but I have heard the new models have incorporated a lot of new features, such as remote setup."
  • "They should continue to work on new features."

What is our primary use case?

We are using HPE Ethernet Switches for the inter-server connection. I am using a 12-year-old version of the solution.

What is most valuable?

HPE Ethernet Switches have a lifetime warranty. I am using an old version of the solution, but I have heard the new models have incorporated a lot of new features, such as remote setup.

What needs improvement?

They should continue to work on new features.

For how long have I used the solution?

I have been using HPE Ethernet Switches for approximately two years.

What do I think about the stability of the solution?

 I have found HPE Ethernet Switches to be highly stable. It has been working 365 days a year for many years.

What do I think about the scalability of the solution?

We have not requited the scalability of the solution. HPE Ethernet Switches have been good enough.

How are customer service and support?

I have not needed to contact technical support. I have not had issues.

Which solution did I use previously and why did I switch?

We were using Juniper switches previously. We changed it due to the cost. HP had offered us a very low cost to buy the switch.

How was the initial setup?

The installation is simple, and the configuration was straightforward. The process took approximately one hour.

What about the implementation team?

I did the implementation myself and only one engineer is required for support.

What's my experience with pricing, setup cost, and licensing?

HP switches are priced well.

What other advice do I have?

I would recommend HPE Ethernet Switches to others. 

I rate HPE Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Infrastructure at a tech services company with 501-1,000 employees
Real User
Good performance, very stable with no downtime, and affordable
Pros and Cons
  • "They are affordable and very stable. They also have good performance."
  • "VLAN can be improved, but I have to check that with the company expert. I have different switch models, but they don't have all the same interface. I don't know whether lower-level switches don't have the same interface as the better quality ones. I might have two different model types."

What is our primary use case?

We usually use level 2 switches. We also do level 3 management.

What is most valuable?

They are affordable and very stable. They also have good performance.

What needs improvement?

VLAN can be improved, but I have to check that with the company expert. 

I have different switch models, but they don't have all the same interface. I don't know whether lower-level switches don't have the same interface as the better quality ones. I might have two different model types.

For how long have I used the solution?

I have been using this solution for about eight years.

What do I think about the stability of the solution?

These switches are very stable. They didn't have any downtime.

What do I think about the scalability of the solution?

I am not sure if I can manage our new requirements through these because they are too old. We might have to replace them. Currently, they are 100 megabits and 2 gigabits. I might have to change to the gigabit one.

How are customer service and technical support?

I never dealt with their technical support.

How was the initial setup?

They are quite easy to deploy.

What's my experience with pricing, setup cost, and licensing?

They are affordable and less expensive than Cisco. Their price was the decider at the time.

What other advice do I have?

I would rate HPE Ethernet Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Cooperations at STEVENSON ASTROSAT LIMITED
Real User
The graphical user interface is very good and quite easy to run with
Pros and Cons
  • "The graphical userface is very good and quite easy to run with."
  • "The VLAN tagging could be improved,"

What is our primary use case?

I work in network operations and have experience as a user of HPE Ethernet Switches. We don't function as the customer, but as the customer's customer. 

What is most valuable?

The graphical user interface is very good and quite easy to run with. It's quite intuitive.

What needs improvement?

In terms of product improvement, it's possible that the VLAN tagging could be improved, it's not that straightforward. But I can't really think of other improvements I'd like to see. 

Additional features that could be included in the next release could be the inclusion of further monitoring facilities. 

For how long have I used the solution?

I've been using HPE Ethernet Switches for five years.

What do I think about the stability of the solution?

It's very stable and that's one of the good things about the product. It basically comes with a lifetime guarantee and that was one of the main reasons why I purchased them in the first place.

How are customer service and technical support?

I haven't had any reason to deal with the technical support people to date.

What other advice do I have?

I would recommend the Hewlett Packard product. They are very, very stable, and for the money it's really good value.

I would rate the product a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mongezi Njaju - PeerSpot reviewer
Support Engineer and Helpdesk Administrator at Praxis Computing
Real User
Top 5
Easy to configure solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "They should release more updates for the solution."

What is most valuable?

The solution has the best performance and stability features. It is easy to configure as well.

What needs improvement?

They should release more updates for the solution.

For how long have I used the solution?

We have been using the solution for four to five years.

What do I think about the stability of the solution?

The solution is very stable. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

The solution has good scalability. We have three switches; we use two extensively, while a few users prefer the other.

Which solution did I use previously and why did I switch?

We used Netgear before. Using it, we encountered issues with faulty switches and licensing plans. Also, the warranty support from the company we purchased from needed to be more satisfactory.

How was the initial setup?

The solution's initial setup process is straightforward. It takes less than ten minutes to complete.

What about the implementation team?

We implement the solution in-house most of the time.

What's my experience with pricing, setup cost, and licensing?

The solution's price is much more reasonable as long as it is not in Cisco's central interface.

What other advice do I have?

The solution is stable enough, user-friendly, and reliable. It is suitable for any size of company. I rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at P & P Enterprise Solution Co.,Ltd.
Real User
Top 5
High availability, useful for stacking, helpful and responsive support
Pros and Cons
  • "The solution is highly stable."
  • "We have some problems with the performance of our HPE Ethernet Switches because they are old."

What is our primary use case?

We use HPE Ethernet Switches in hospitals and governments.

What needs improvement?

We have some problems with the performance of our HPE Ethernet Switches because they are old.

For how long have I used the solution?

I have used HPE Ethernet Switches within the past 12 months.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We have one client using the solution.

How are customer service and support?

The support of HPE Ethernet Switches is responsive and helpful.

How was the initial setup?

HPE Ethernet Switches are more difficult to implement than other solutions, such as Aruba, because the configuration has to be done one by one, it's not saved centrally. You are not able to automatically configure them across the hardware.

I utilized a significant amount of HP technology in order to create a stacking configuration, incorporating various models as needed. This was because Aruba, which is a well-established brand, is frequently used for stacking purposes. However, in our particular scenario, I utilized HPE Ethernet Switches, despite it being an older technology, and decided to stack them. To provide a specific example, I utilized the HP 2930 model, which is stackable as per the guidelines provided by the model guide. Additionally, I integrated artificial intelligence to further optimize the process. However, for improved results, scaling up is necessary.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

I rate the price of HPE Ethernet Switches a ten out of ten.

What other advice do I have?

I would recommend this solution to others who have traditional environments.

I rate HPE Ethernet Switches a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT Manager at a transportation company with 201-500 employees
Real User
Valuable features include PoE and a lifetime warranty
Pros and Cons
  • "The most valuable feature is that they all have PoE. It's one of the most important things that we need in the EdgeSwitch."
  • "We haven't had any issues with this switch in the past 10 years. That's the reason we're still keeping them alive."

What is our primary use case?

The primary use case is EdgeSwitches.

What is most valuable?

The most valuable feature is that they all have PoE. It's one of the most important things that we need in EdgeSwitch.

One of the reasons we keep them alive is because these switches have a lifetime warranty, so it's a major point on their use.

What needs improvement?

We haven't had any issues with this switch in the past 10 years. That's the reason we're still keeping them alive.

The solution is deployed on-premise.

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is scalable.

Right now, we have 200 people using this solution. We aren't planning to increase usage in the future because the global solution is appointing another brand of switches that we probably will implement in the next year.

How are customer service and support?

Technical support is quite good, but we haven't needed it.

How was the initial setup?

For an IT network specialist, initial setup is quite simple. There's no problem at all.

What about the implementation team?

We didn't use any consultants or resellers for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is yearly, and there aren't any additional costs on top of the standard fee.

What other advice do I have?

I would rate this solution 9 out of 10. It's not a 10 out of 10 because of the price.

My advice is to trust the solution. It is a reliable product, and it works well without a lot of attention. We can leave them and almost forget about it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free HPE Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free HPE Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.