We're quite basic users of the product, so we like how simple it is to setup. We're standardized across the board on HP products, and we like that fact that they do have products that fit our needs. Plus, they're easy to install when we get them. They're easy to use once they're in and they're robust with a lifetime warranty.
Infrastructure Architect at a manufacturing company with 1,001-5,000 employees
Supportability is very important to us, so the fact that we can standardize on reasonably priced switches has made us more efficient.
What is most valuable?
How has it helped my organization?
We're able to standardize on just a small number of HP products, switches included. Supportability is very important to us, so the fact that we can standardize on reasonably priced switches has made us more efficient.
What needs improvement?
We're quite basic users, but what I'd really like to see improvement on is the management. We've made an investment in the product and I'd like to better leverage it through improved management to work better for our company.
What was my experience with deployment of the solution?
It's deployed just fine for us.
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HPE Ethernet Switches
June 2025

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What do I think about the stability of the solution?
It's very stable and we have very few issues with it. The fact that they come with lifetime warranties makes it even better for us.
What do I think about the scalability of the solution?
The scalability is very good and we're using it in all 85 of our locations.
How are customer service and support?
I've not used technical support, and that's a good thing.
Which other solutions did I evaluate?
We do pricing reviews to make sure that we're still getting good value for the money, and we are. We haven't really got any issues with the products, so there's not really any reason to change to those.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software-defined Networking Developer at a tech services company with 1,001-5,000 employees
The SDN features are centrally manageable and provide system-wide traffic control. However, the hardware table doesn't include byte count, so I installed flow rules in the software table.
Valuable Features:
The Software-Defined Networking (SDN) features I find most valuable are:
- Directly programmable and configurable
- Centrally manageable
- Control traffic system-wide
Room for Improvement:
I think that the HP Openflow switches should be improved in terms of the open-flow byte-count statistics.
I used SDN because my master thesis is about the visualization of traffic in the network per application with SDN, so I have worked with HP switches almost along all this year. In my thesis the byte count was very important for the conclusions, but I noticed that this feature had some problems and errors.
My little experience tells me that everything starts because the hardware table (table 100) doesn't have the byte count. So I had to install the flow rules in the software table (table 200) which has a limit-rate, that may be the reason for the relative errors that I found.
I used a host as an iPerf server and another one as an iPerf client and then I compared the open-flow byte count against the byte count provided by the iPerf console.
Use of Solution:
I have used this solution for six months.
Stability Issues:
The switch manual say that the device supports up to four mirrorings. But when I configured two port mirrorings, the SDN controller interface was blocked and the mirrorings didn't work.
Scalability Issues:
The Openflow hardware table doesn't provide a byte-count statistic, and the software table provides a byte-count statistic but with errors.
I found that the possible reason for this is that the software-limit rate of the switch, which is 10,000 pps maximum, with an advice in the switch manual that if we increase the limit-rate above 1,000 pps, it is possible that this increases CPU and impacts system performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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HPE Ethernet Switches
June 2025

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Enterprise Network Architect at a individual & family service with 10,001+ employees
Video Review
It has met all of our needs but tech support could be better.
What is most valuable?
The most valuable feature is that you do not require a spanning tree. With some of the other vendors, some of the other competitors, you require a spanning tree which cause a lot of looping issues in your data center or in your network. The other thing is, the HP 5400 switches comes with a lifetime warranty, so you don't have to invest anything onto a contract side, which is very good thing about it. The 5400 switches, you can use as a whole or access layer in your network and work out great.
How has it helped my organization?
The benefits are it's been running robust, the hardware is running robust, no issues at all. It's lifetime warranty again. From the hardware standpoint, configure standpoint, it's all working fine.
What needs improvement?
I don't know about specifics, but so far all the switches that we deployed, it meets all of our needs. For what we require, it has all of features. It also varies on the switch by switch version, and it depends on what kind of switches you have. For me, right now it's meeting all my needs, so I don't have any complaints about it.
For how long have I used the solution?
We deployed HP for almost five years and it's been rock solid. All the switches, no single-out days with the switches. The switches hardware have a long life, and it has been working great for us.
What do I think about the stability of the solution?
Stability is pretty good, as I say that we deployed HP, it's been about four years and we haven't had a single out day in my data center. I can't ask anything more than that.
What do I think about the scalability of the solution?
All the hardware that we have, our portfolio at HP, it's pretty scalable to the latest and greatest technology. You can have a 40 GIG QSFP Uplink for the top of Rex switches, or even one for your core switches, that's over 40 GIG, 100 GIG Uplink. That is what everybody is going towards now, with all the data centers. It's up to the mark.
How are customer service and technical support?
To me, the technical support is not that good. Trust me, we don't use the technical support anymore from HP because we tried to use them and we didn't get much of a response from them. I know everybody's experience is different, but we try to do it by ourselves. We try to figure out by ourselves if any kind of software issue or any kind of hardware issue. The support, we didn't get much response from HP about the software support, configuration support, we just tried by ourselves, but hardware, it's pretty good.
Which solution did I use previously and why did I switch?
With the old technology we were paying more money with the context. Obviously, we were having a lot of issues with the Data Center, where Data Center used to go down with the old legacy technology. We decided to move forward with RFP. We evaluated a few vendors in the market and after evaluation we decided to go with HP and it's been working out great for us.
How was the initial setup?
When we started deploying, it was H3C and they have a different division, Comware, and HP are 5400 Series, they have a different set up command lines. Now, they are making everything together on the Comware division. When we deployed, it depends on the switches. If you buy Comware switches, they have a different command set compared to HP or H3C switches. It was kind of hard for us to learn the command line initially, but now we are all comfortable with it and it's working fine. Since they are all HP now, all the switches, they only have a one command line in the Comware 7, if you have that, it's pretty easy to deploy initially.
Which other solutions did I evaluate?
We tried Cisco, we tried Dell. Again, it's more robust and the most important factor was a price. I just look at the technology and see if it meets your needs for your data center and not in HP, looks like they did, they did meet our needs, what we needed for our data center, for our campus, branch offices and it's been working out great.
What other advice do I have?
Hardware can last for a while. You have all of options to upgrade the switches, a lot of options to support the connectivities, like 1 GB, 10 GB, 40 GBs, different varieties of the switches. You can choose from.
I just want to say that best thing about HP is they don't have a technology called a Spanning Tree Protocol, which can cause a lot of issues on your network, and HP kind of get rid of that. When you do a HP IRF, you kind of don't need that Spanning Tree, which is the most important part about HP.
Other than that, again it's a hardware stability. Hardware stability, they have IRF for the switches to virtualize your switches. The easy set of command line, with the new Comware 7.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sounds about right. HP seems to have found a good developer for their switches in the 3Com division H3C Technologies Co., Ltd. Based in HangZhou, China. Haven't heard of any huge issues with their switches but as has long been the case, HP seems to fall down flat on their face when it comes to support. From single user PCs , printers, switches or anything else it seems the premier issue is always SUPPORT. One might think they would learn but in more than 20 years I've not heard much different and have my own stories about their support or lack thereof.
Really good technicians and network professionals often do their own support and usually prefer to but when running any network, as is often the case these days, companies are depending on fewer and fewer network/computer technicians to keep their systems up and running. A small staff or single person sometimes needs a hand and that's what, in my opinion, HP cannot be relied on for. Kudos to those who have figured out how to use the less expensive switches while understanding the tradeoff is that you are often on your own supportwise.
To me that's the real tradeoff when it comes to determining a purchase in today's market. It's not hard to find quality equipment but the real price has to be figured and that can't be done if we leave out the need for what we used to call "good service". If that service is poor or unavailable when it comes to support, the lower cost of some equipment may not be as attractive as the initial price tag may indicate. The need for support needs to be factored in as a real cost when considering network and computer equipment purchases.
Don't forget a most important factor when it comes to this kind of support, do not underestimate your value as an employee and your own worth if you are capable of troubleshooting on your own. Don't be shy about pointing out how you save the company $$ and how much more it would cost them to pay for equipment that comes with better support. Companies that can rely on an employee who has had no outages for 4 years and running can point to that factor and know it's not just because of equipment. The people behind that equipment count even more. New equipment can always be purchased but a really good network professional is worth their weight in gold, so to speak. Don't be afraid to let your employers know that at review time, in a modest way, of course!
Senior Information Assurance Analyst at a engineering company with 51-200 employees
Its ability to have different modules installed for different media types allowed for easy configuration, but the OS was a little difficult to manage at times.
What is most valuable?
I liked the scalability of the 5400 and 4200. It's ability to have different modules installed for different media types allowed for easy configuration.
How has it helped my organization?
Ease of configuration.
What needs improvement?
I found that the OS on these switches was a little difficult to manage at times. Configuration menus were not always user friendly even for someone with previous Nortel and Cisco experience. One Saving grace was the Procurve manager software. That made things a little easier to manage but I am still a command line person and would have preferred a more user intuitive command line.
For how long have I used the solution?
I used the switches, HP Procurve 5400ZL and 4200VL as well as the 3500yl, for a little over a year.
What was my experience with deployment of the solution?
I did not deploy these switches. They were in place when I started working with them.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No. That is one thing I liked about them.
How are customer service and technical support?
Customer Service:
Never had to call HP - NA
Technical Support:Never had to call HP - NA
Which solution did I use previously and why did I switch?
I had previously used Nortel and CIsco in a previous position. I switched due to a job change.
How was the initial setup?
The initial set up of the switches was relatively easy. It has a list of questions that you answered similar to Cisco. The problem with this type of setup is it does not cover everything that should be set up on a switch when doing initial configuration.
What about the implementation team?
All implementation and configuration was accomplished with in-house network engineers and administrators.
What was our ROI?
Unknown.
What's my experience with pricing, setup cost, and licensing?
Unknown.
What other advice do I have?
Make sure you are familiar with other vendors first. That will help give you the base knowledge on how to navigate and configure this equipment. When all else fails, use the Procurve manager software to manage the equipment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analyst at a media company with 501-1,000 employees
PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.
What is most valuable?
- Power over Ethernet (PoE)
- Virtual LAN
How has it helped my organization?
PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.
What needs improvement?
Graphical User Interface (GUI) needs enhancement. Also, using a controller to support multiple access points would help manage and monitor our wireless network. VoIP requires QoS and our switches can work with it. We just need time to really implement across the board.
For how long have I used the solution?
I've used it for three to four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
Which solution did I use previously and why did I switch?
It was an upgrade from older HP models.
How was the initial setup?
It was straightforward, but we aren't maximizing all the switch features for our enterprise.
What about the implementation team?
We did it in-house.
What was our ROI?
We have years left on this device as well as GB ports, and PoE.
What's my experience with pricing, setup cost, and licensing?
They have very aggressive pricing compared to Cisco.
Which other solutions did I evaluate?
We also looked at Cisco.
What other advice do I have?
There are a lot of similar models, so check the features available.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Engineer at a tech services company with 1,001-5,000 employees
Intelligent Resilient Framework (IRF) is a valuable feature.
What is most valuable?
The feature called IRF (Intelligent Resilient Framework) is unique in HP switching.
How has it helped my organization?
Switching functionality is the same as with other products, but the lifetime warranty makes HP preferable.
What needs improvement?
Customer support needs to improve.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:6/10.
Which solution did I use previously and why did I switch?
I've used many products, but switching to HP depends on the customers requirement and the lifetime warranty.
How was the initial setup?
It was straightforward with basic, simple switching and good documents available for reference.
What about the implementation team?
We used an in-house team assisted by easily-available technical documents and user-friendly CLI.
What was our ROI?
It's the best product and has a lower failure rate.
What's my experience with pricing, setup cost, and licensing?
Pretty good in switching, and the pricing is also good in comparison with others.
Which other solutions did I evaluate?
No other options evaluated.
What other advice do I have?
Refer to best practices and technical documents.
Disclosure: My company has a business relationship with this vendor other than being a customer. HP Partners
Director of Data Center Eng at a comms service provider with 1,001-5,000 employees
We chose HP as they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit.
What is most valuable?
I would say, to start with, the most valuable feature is that HP is not too different from existing systems. You don’t have to change too much the mode of operation that the ops teams are used to, and the command interfaces are workable.
How has it helped my organization?
We’re still in the implementation phase.
What needs improvement?
We’ve been getting fixes for things that were missing initially, but v6 support is there and has everything we need.
What do I think about the scalability of the solution?
Because this is a modular device, we feel we can use scale in the future. The IRF is also important to us.
How are customer service and technical support?
Overall good. We’re running into some issues when looking at beta code, something HP isn't focused on. The support people don’t want to talk too much about that.
Which solution did I use previously and why did I switch?
We’re basically trying to look at an openstack infrastructure solution. We’re using it on a voice-over-infrastructure, supporting IMS. We’re using a Cisco solution right now.
How was the initial setup?
I would say it’s no more complex than anything else, so we’re learning that people are protecting systems a bit differently.
Which other solutions did I evaluate?
We looked at -
- Cisco
- Juniper
- Alcatel Lucent
- HP
- Aresta
- Erickson
We chose HP because they met most of the criteria that we were looking at, and they were able to come up with some solutions that were a little outside of the box when things didn’t quite fit. They were more proactive on the sales/engineering side and with pre-solution support.
What other advice do I have?
You should look for high performance, low maintenance, open flow, and XLAN when choosing a solution. Compatibility with other products is also very important. Some routing protocols were required.
Overall, the solution is a little more complicated than we initially wanted, but it’s pretty good. It’s going to be a learning and teaching experience for service providers. Solutions are there, but they’re not always the same methodologies for the same businesses.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of IT Operations with 1,001-5,000 employees
Both config and replicate configs are pretty easy on HP switches.
What is most valuable?
Manageability and interfacing with other various networking management platforms have been most valuable for us. We use SolarWinds and are looking at Omnivew.
How has it helped my organization?
The warranty is great and so is lifetime on most hardware. Both config and replicate configs are pretty easy on HP switches.
What needs improvement?
I would like to see a POE ability added to the devices. We’ve used a lot of POE switches recently, HP and non-HP, and we want to standardize on HP. Our requirements are often that we need a very small 8-port switch and would like a version like this.
Also, I’d like to see the functionality of higher-end switches and some features of the 2900 series on the lower-end ones as well.
What do I think about the stability of the solution?
I’ve put in a few solutions, including HP and others in the past. I had problems with Extreme and Cisco, but only minimal ones with HP.
What do I think about the scalability of the solution?
It actually has great scalability. We have high-end switches and are putting in a core switch in the next few months. We also use managed switches. Every need has a solution.
How are customer service and technical support?
It’s been great. I’ve reached out directly to the account rep who is very willing to help. With issues, they are able to help directly when our channel partners who can’t help. Support is timely, too, and it's easy to get to a live person.
Which solution did I use previously and why did I switch?
We used a mixed bag of various vendors, but wanted to standardize on one platform that we knew was stable, reputable, and easily serviced by multiple channel partners if needed. We looked at others, but HP dominated.
How was the initial setup?
We’ve engaged with many channel partners, and it has been very straightforward. We tweaked things here and there. We forgot a parameter, etc., but nothing big.
Which other solutions did I evaluate?
- Extreme
- Cisco
- Lower end switches – Linksys
What other advice do I have?
Cost, reliability, serviceability, warranty, and not needing to purchase a support pack each year are important in helping choose the right vendor.
Depending on what you need to accomplish the different models of the switches, start at the bottom and work up. A lot of functionality in the lower end switches may not be a need for the higher ones. Also, look at the stacking on the lower end switches.
Support is great when needed, pricing is great, warranty can’t be beat, and lots of partners out there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Unfortunately the 1910's were numerous and were redeployed "not my
choice" the product familiarity in the UK is an issue as despite the
cost they are not a popular product, I have come across all kinds of kit
entrasys, extreme, avaya, huawei, zte etc but finding people to support
these products is like finding unicorns.
The STP side of things isnt a huge shock as I have had to dig deep into
that kind of thing for CCIE switching knowledge and it doesnt worry me!
Just inconvenient when you know theres something else that works
straight out of the can.
Management MIBs, alarms and all the usual are quite good now! The
strange thing being you can still see traces of 3COM in certain aspects,
the one other thing I found a little odd was the stacking feature which
when compared to cisco is not what I would class as best of breed.
I thank myself lucky that the market for enterprise class equipment is
pretty much cisco's realm and that I don't deal with these variations on
a theme that often .