Rui Zhang - PeerSpot reviewer
Founder & CEO at Ram Strategy
Real User
Top 10
An easy-to-setup solution with good stability
Pros and Cons
  • "It has efficient recording features."
  • "There could be more precise instructions for beginners using the solution."

What is our primary use case?

We use the solution to schedule online meetings where people can join from different locations.

What is most valuable?

The solution's most valuable features are recording, calendar, and streamlining the process by allowing us to send meeting invitations over emails.

What needs improvement?

There could be more precise instructions for beginners using the solution. Presently, it takes time for them to log in to the meeting.

What do I think about the stability of the solution?

The solution is stable.

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What do I think about the scalability of the solution?

It is a scalable solution. It is more suitable for smaller companies.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

We access the solution through Google Workspace. It is inexpensive to use. I rate its pricing a five out of ten compared to other brands.

What other advice do I have?

The solution is stable and easy to set up. It is easy to collaborate within or outside the organization. I rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BaidyTHIONGANE - PeerSpot reviewer
Engineer at BNP Paribas
Real User
Top 5
Enables us to chat and exchange quick information.
Pros and Cons
  • "We use Google Hangouts to chat and exchange some quick information."

    What is our primary use case?

    I used it extensively during the pandemic to collaborate in remote meetings. We use Google Hangouts to chat and exchange quick information.

    What needs improvement?

    An area of improvement could be to make it more user-friendly.

    An additional feature that I would like to be included in the next release is a recording feature.

    For how long have I used the solution?

    I have been using Hangouts for two years.

    What do I think about the stability of the solution?

    It is a stable solution, and I rate it an eight out of ten.

    How was the initial setup?

    It is easy to setup.

    What about the implementation team?

    We didn’t deploy it. I just use it in my private way.

    What's my experience with pricing, setup cost, and licensing?

    I use the free version.

    What other advice do I have?

    I would recommend it to others.

    Overall, I rate it an eight on a scale of one to ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Google Hangouts
    March 2024
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    Gabriel-Medina - PeerSpot reviewer
    Sr. Software Architect at GxSoft
    Real User
    Top 5
    Easy to set up the camera, stable, and scalable
    Pros and Cons
    • "The facility is always online and very easy to share the screen using the solution."
    • "The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."

    What is our primary use case?

    I work in software now, and during the pandemic, we worked remotely. For different reasons, I have video conference meetings with colleagues and present my work about five times a week. These meetings are for coordination and other necessities. Google Hangouts is used to facilitate meetings.

    How has it helped my organization?

    When we need to coordinate the server requirements, we will meet, share our computer screens, and navigate through the solution to present it to customers or testers. During the meeting, we will take notes on any changes that need to be made. The following day or during the next meeting, we will present the changes to the server or solutions to any bugs.

    What is most valuable?

    The facility is always online and very easy to share the screen using the solution. The setup of the camera is also straightforward.

    What needs improvement?

    The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants. The solution can improve by adding the ability to split the participant screens into multiple monitors.

    Other solutions such as Zoom can facilitate a presentation and easily separate participants. In the future, we can save the record, edit it, and maximize the screen for better understanding. If necessary, we can also show the participants' screens. I would like this ability to be added to Google.

    For how long have I used the solution?

    I have been using the solution for 15 years.

    What do I think about the stability of the solution?

    I give the stability of the solution an eight out of ten.

    What do I think about the scalability of the solution?

    I give the scalability of the solution an eight out of ten.

    What's my experience with pricing, setup cost, and licensing?

    I use the free version of the solution.

    What other advice do I have?

    I give the solution an eight out of ten.

    I strongly recommend that schools and universities use the solution in combination with Google Docs, Drive, and Shared Space. This package of Google solutions makes it easier to commercialize Google Meet, allowing for increased efficiency.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Victor Claveria - PeerSpot reviewer
    Logistics Division Manager at 3PL
    Real User
    Top 10
    Extremely stable, highly scalable, and quick to access
    Pros and Cons
    • "The solution's stability is the most valuable feature."
    • "The UI has room for improvement."

    What is our primary use case?

    I use the solution for my online class.

    What is most valuable?

    The solution's stability is the most valuable feature.

    What needs improvement?

    The UI has room for improvement. I have a hard time navigating through the features.

    For how long have I used the solution?

    I have been using the solution for two years.

    What do I think about the stability of the solution?

    I give the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I give the scalability a nine out of ten.

    How was the initial setup?

    The initial setup is straightforward. No installation is necessary. I only need to log in with my Gmail account in order to use the solution.

    What's my experience with pricing, setup cost, and licensing?

    We pay an annual license to use the solution.

    What other advice do I have?

    I give the solution a nine out of ten.

    We have around ten people using the solution.

    We have plans to increase the usage in the future.

    I would recommend this solution as it is a stable and effective virtual meeting platform.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sukanya Bharati - PeerSpot reviewer
    Product Analyst at ProdZen
    Real User
    Top 5
    An easy-to-use solution with occasional issues related to stability
    Pros and Cons
    • "I think that Google Meet allows for easy interaction and has additional features, such as background blurring, among others."
    • "The product was quite unstable during the COVID-19 pandemic, especially when we shared our screens, as it often resulted in a black screen."

    What is our primary use case?

    During the COVID-19 pandemic, we used Google Meet to facilitate interaction between students and teachers. The product was good, as everyone could turn on their cameras and study simultaneously while listening to the teacher. Additionally, now I also use it to meet with friends who live far away, making it really convenient. Moreover, I think that it now has a whiteboard option, which is helpful for individuals who need to write something on a whiteboard. Finally, this tool is also useful for conducting general meetings when the need arises.

    What is most valuable?

    I think that Google Meet allows for easy interaction and has additional features, such as background blurring, among others. While many other applications also offer similar features nowadays, there aren't any distinguishing factors that set Google Meet apart from its competitors. However, the best part is that Google Meet enables me to connect with a larger number of participants, unlike other applications where one may need to pay to hold a meeting with a larger number of participants.

    What needs improvement?

    I haven't used Google Meet in a few months. The product doesn't offer the option to upload or send files to others. While the product does provide the option to text, it could be even more useful if it offered the ability to share pictures, such as screenshots, with individuals who are not connected with you through phone or social media.

    At that point in time when we were studying, we, as students, needed the ability to upload files, especially to send answers to our teachers' questions. Instead of typing the answers, it would have been good if we could upload pictures or screenshots.

    For how long have I used the solution?

    I used Google Classroom and Google Meet for almost two years, especially during the COVID-19 pandemic when everybody was using the product. For now, I am using it from the web. So, I believe that it is the latest version.

    What do I think about the stability of the solution?

    The product was quite unstable during the COVID-19 pandemic, especially when we shared our screens, as it often resulted in a black screen. I believe this was due to a large number of people using it around the world, making it unstable.

    What do I think about the scalability of the solution?

    Since Google Meet did not support file sharing, thought wasn’t given to the fact of whether the product is scalable or not. However, if such a feature were to be introduced, it could potentially pose storage limitations. In the past, more than 40 teachers were using Google Meet, with each professor having around 50 students in their virtual classroom. Presently, with the resumption of offline studies, I am not sure if they are still using the product since everyone has returned to college. I only use the product occasionally, about once every two weeks, to talk with my friends, which is a very low level of usage.

    Which solution did I use previously and why did I switch?

    I have used Microsoft Teams, Zoom, and Skype, quite a bit. I used Skype's basic version and not the business one.

    How was the initial setup?

    The setup for Google Meet was straightforward and easy to use. During my time in college, only teachers had access to the premium version. However, the product was deployed in just one day because the process was easy to understand, and we did not need external help. The convenience of deployment was due to the efforts of the college and teachers.

    What's my experience with pricing, setup cost, and licensing?

    I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions. I'm not very sure about the subscription model used by our professors, though.

    What other advice do I have?

    I would recommend Google Meet to others who want to start using it, as long as it's not being used too much. I think the product is convenient for basic conversations, and while I may not strongly recommend it, it would be fine even if I did. Overall, I would rate this solution a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Shaik Fareed - PeerSpot reviewer
    Senior Network Engineer at Eyegear
    Real User
    Top 5Leaderboard
    Easy to setup and good conferencing capabilities but requires meeting recordings in the standard license
    Pros and Cons
    • "It's good for conferencing with others."
    • "You only get 60 minutes of video conferencing."

    What is our primary use case?

    We use the solution similar to the way people use Zoom. We use it for meetings online. 

    What is most valuable?

    It's very secure.

    We like that we can share screens.

    It's good for conferencing with others. 

    The solution is very easy to set up. 

    It can scale. 

    What needs improvement?

    We'd like the solution to have better file sharing in the product. 

    You only get 60 minutes of video conferencing. 

    If you want to record a meeting, you can't do that in the standard version. 

    It is not extremely stable. 

    For how long have I used the solution?

    We've been using the solution for two years. 

    What do I think about the stability of the solution?

    The stability could be better. I would rate it three out of ten. 

    What do I think about the scalability of the solution?

    It's scalable. I'd rate it eight out of ten in terms of the ability to expand.

    We have 55 users on the solution. We may increase usage in the future. 

    How are customer service and support?

    We use technical support. We can call them. They are fine. 

    Which solution did I use previously and why did I switch?

    I'm also familiar with Zoom and Microsoft products. 

    How was the initial setup?

    There's no deployment process. It comes with Google Workspaces. 

    For maintenance, we have one person handling everything. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure of the exact licensing costs. I'd rate the affordability eight out of ten in terms of affordability.

    What other advice do I have?

    We're using the latest version of the solution. 

    For a small business, the solution is very good. It wouldn't be ideal for enterprises. Microsoft is a bit better for that. 

    I'd rate the product six out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Roger Chan - PeerSpot reviewer
    Product Manager at Slalom Consulting
    Real User
    Top 5
    Helps our organization keep in touch with colleagues with a valuable video call feature
    Pros and Cons
    • "The video call feature is the most valuable."
    • "Can be improved by including a larger library of video filters and adding custom filters."

    What is our primary use case?

    Our primary use case for the solution is to keep in touch with colleagues, for meetings and interviews. We deploy the solution on cloud.

    How has it helped my organization?

    Google hangouts has served as a way to facilitate conversations across people within and outside of the organization, making it very easy to connect with people and stay in contact if needed. 

    What is most valuable?

    The video call feature is the most valuable because it's a free video chat provider that is universal and requires minimal product knowledge. 

    What needs improvement?

    The solution can be improved by including a larger library of video filters and adding custom filters.

    For how long have I used the solution?

    We have been using the solution for a couple of years, and we are currently using the latest version.

    What other advice do I have?

    I rate the solution a seven out of ten. The solution is great and integrates well with Google Calendar.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SanjeetkumarSingh - PeerSpot reviewer
    Senior manager at Wipro Limited
    Real User
    Top 5
    Intuitive with good performance and offers a trial version
    Pros and Cons
    • "When you get a meeting invitation, it's very easy to just join and go."
    • "Support could be a bit faster."

    What is our primary use case?

    We primarily use the solution for meetings. 

    What is most valuable?

    It works really well.

    It's great for meetings. The solution is helpful for videos especially.

    The product is very intuitive. When you get a meeting invitation, it's very easy to just join and go.

    We feel the performance is quite good.

    Google offers a trial version, which I have used. 

    What needs improvement?

    Support could be a bit faster. 

    For how long have I used the solution?

    I've used the solution for a few meetings. 

    What do I think about the stability of the solution?

    The solution is stable and the connectivity is great. It's reliable. There are no bugs or glitches and it doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    I can't speak to the scalability. I've never experimented with expanding it. 

    I'm not sure how many people are using it. We are not using it in our organization, however, I will get invites from other organizations and use it that way.

    How are customer service and support?

    Technical support is very good. We have no issues with Google support. We would, however, like them to increase the response rate and move a bit faster. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I'm aware of Skype, however, I don't use it myself. 

    We are using Microsoft Teams. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure what the licensing costs are. 

    What other advice do I have?

    I'm not sure if we are using a specific version or not. 

    I'd rate the product eight out of ten. It's pretty good overall. I'd recommend the product to others who need to run video conferences and meetings. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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