FortiGate NGF is used to protect customer networks.
Network Security Engineer at a educational organization with 11-50 employees
A simple firewall solution that helps to protect networks
Pros and Cons
- "FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it."
- "The solution needs to integrate VPN features."
What is our primary use case?
What is most valuable?
FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it.
What needs improvement?
The solution needs to integrate VPN features.
For how long have I used the solution?
I have been working with the product for two years.
Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
April 2025

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What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
FortiGate NGF is scalable. The number of users depends on the project and can be around three users.
How are customer service and support?
FortiGate NGF's support responds fast.
Which solution did I use previously and why did I switch?
I use Palo Alto and Check Point as well.
How was the initial setup?
The tool's setup is easy. We used one resource to handle the deployment. The tool's deployment can take around one to two days to complete and depends on customer requirements.
What other advice do I have?
I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Information Security Engineer at a tech services company with 11-50 employees
A highly scalable product with an amazing support team and a user-friendly interface
Pros and Cons
- "The solution’s interface is pretty user-friendly."
- "The product has to be upgraded every few weeks."
What is our primary use case?
We use the solution for multiple firewalls like edge and data center firewalls.
What is most valuable?
The solution’s interface is pretty user-friendly. It's easy to come up with policies and basic configurations. It is pretty straightforward.
What needs improvement?
Once in a few months, there is a vulnerability in the OS. The product has to be upgraded every few weeks.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Our customers range from small to medium businesses. I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Support is amazing.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a nine and a half out of ten.
What about the implementation team?
On average, deployment takes two or three days. Usually, a person from the customer’s side and I deploy the solution.
What other advice do I have?
The product is a good choice. It will not be a headache for the IT team. It is very common on the market. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
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Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
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