It is a firewall solution, so we utilize it regarding policies and security.
Management at Aptransco
Highly scalable, user-friendly interface and ease of operation
Pros and Cons
- "The solution is user-friendly and easy to operate."
- "There are some issues with security features and aspects like logs not being up to the mark."
What is our primary use case?
What is most valuable?
The solution is user-friendly and easy to operate.
What needs improvement?
The solution should have more security features and come with VPN authentication and multi-virus authentication.
For how long have I used the solution?
We used the previous model, FortiGate 600D. So, I worked with that. I have been using the solution for three years. We just procured the new solution, but we need to install it right away.
Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
June 2025

Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. I would rate the stability of the solution an eight out of ten because there are some issues with security features and aspects like logs not being up to the mark, as well as some challenges with VPN and multiple functionalities.
What do I think about the scalability of the solution?
It's a scalable solution. I would rate the scalability a nine out of ten. There are around 600 users in our organization using this solution. We have plans to increase the usage up to 2000 users.
How are customer service and support?
The customer service and support team is good. Their response time was great.
How was the initial setup?
The initial setup is straightforward. It has been in use for three years. It may take around four days to make it functional.
Typically, it can be up and running in just one day. However, due to a lack of expertise, it took a bit longer.
What about the implementation team?
I got a consultant to help with the deployment process. One person is enough for the solution; it can be an admin.
What was our ROI?
I have definitely seen an ROI.
What's my experience with pricing, setup cost, and licensing?
I don't want to get the full license as the technology is changing day by day. So, I have I prefer to procure a five-year license, and that's it.
Which other solutions did I evaluate?
We have used Microsoft Office and Cisco Switches. We have been using the FortiGate firewall.
What other advice do I have?
I advise the users to compare the solution with existing versions before using it.
Overall I would rate the solution an eight out of ten. I would like add more security features to the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sales & Support at a tech services company with 1-10 employees
Enhancing network protection with advanced firewall and VPN features
Pros and Cons
- "The firewall and VPN features are the most valuable in protecting our customers' networks."
- "The firewall and VPN features are the most valuable in protecting our customers' networks."
- "I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
- "I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
What is our primary use case?
We use the FortiGate Next Generation Firewall for our customers. We mainly utilize firewall and VPN features.
How has it helped my organization?
The solution has helped us protect our customers' networks effectively due to its firewall and VPN capabilities.
What is most valuable?
The firewall and VPN features are the most valuable in protecting our customers' networks. The stability of the product is also appreciated.
What needs improvement?
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for about five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We don't need scalability because our customers are small companies.
How are customer service and support?
We do not use FortiGate support directly; we must use distributor support.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing of FortiGate Next Generation Firewall is competitive. The licensing cost is approximately thirteen thousand.
Which other solutions did I evaluate?
We evaluate Palo Alto against FortiGate, and would be considering it if the price is lower.
What other advice do I have?
I would rate FortiGate Next Generation Firewall an eight out of ten. I would like to see AI capabilities in the future.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Nov 12, 2024
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FortiGate Next Generation Firewall (NGFW)
June 2025

Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Network Security Engineer at a educational organization with 11-50 employees
A simple firewall solution that helps to protect networks
Pros and Cons
- "FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it."
- "The solution needs to integrate VPN features."
What is our primary use case?
FortiGate NGF is used to protect customer networks.
What is most valuable?
FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it.
What needs improvement?
The solution needs to integrate VPN features.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
FortiGate NGF is scalable. The number of users depends on the project and can be around three users.
How are customer service and support?
FortiGate NGF's support responds fast.
Which solution did I use previously and why did I switch?
I use Palo Alto and Check Point as well.
How was the initial setup?
The tool's setup is easy. We used one resource to handle the deployment. The tool's deployment can take around one to two days to complete and depends on customer requirements.
What other advice do I have?
I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at Masterfox
Reliable and has a user-friendly interface
Pros and Cons
- "The solution has a user-friendly interface."
- "The solution’s pricing is high."
What is our primary use case?
We use the solution as a firewall device.
What is most valuable?
The solution is very stable and reliable in terms of security management. The solution has a user-friendly interface.
What needs improvement?
The solution’s pricing is high.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for four to five years.
What do I think about the scalability of the solution?
The solution is used in an enterprise company.
How was the initial setup?
The solution's deployment was very simple and took less than one day.
What's my experience with pricing, setup cost, and licensing?
Although the solution's pricing is high, compared with other products, it may be cheap. We pay around 1,000 for the solution per year.
What other advice do I have?
The solution is worth the price we paid for it. It was pretty easy to integrate the solution with other tools for security. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Engineer at a tech services company with 11-50 employees
A highly scalable product with an amazing support team and a user-friendly interface
Pros and Cons
- "The solution’s interface is pretty user-friendly."
- "The product has to be upgraded every few weeks."
What is our primary use case?
We use the solution for multiple firewalls like edge and data center firewalls.
What is most valuable?
The solution’s interface is pretty user-friendly. It's easy to come up with policies and basic configurations. It is pretty straightforward.
What needs improvement?
Once in a few months, there is a vulnerability in the OS. The product has to be upgraded every few weeks.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Our customers range from small to medium businesses. I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Support is amazing.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a nine and a half out of ten.
What about the implementation team?
On average, deployment takes two or three days. Usually, a person from the customer’s side and I deploy the solution.
What other advice do I have?
The product is a good choice. It will not be a headache for the IT team. It is very common on the market. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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