I use FortiGate Next Generation Firewall for network protection using its DMZ network.
Information Security Manager at Konew Fintech Corporation Limited
The solution helped improve our security through its encryption and integrated security features
Pros and Cons
- "There are multiple features I have found to be valuable, such as encryption and integrated security features."
- "The management consoles can be improved."
What is our primary use case?
How has it helped my organization?
The solution has helped our network security.
What is most valuable?
There are multiple features I have found to be valuable, such as encryption and integrated security features.
What needs improvement?
The management consoles can be improved. I have used them before, and they are not so good.
Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
August 2025
Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for over two years.
What do I think about the stability of the solution?
I would rate the solution eight out of ten points for stability.
What do I think about the scalability of the solution?
I rate the solution eight out of ten points for scalability. Over 200 people use it, some of whom are in IT.
Which solution did I use previously and why did I switch?
I used Palo Alto more than a year ago at my previous job.
How was the initial setup?
The initial setup was easy, I rate it a nine out of ten. Deployment took several days, involving one or two people. The steps involved in the process are design, configuration and implementation, testing and implementation, and also some fine-tuning.
What's my experience with pricing, setup cost, and licensing?
I would rate pricing to be about four or five out of ten, it is reasonable.
What other advice do I have?
I recommend this solution because the price is reasonable and the performance is quite good. Overall I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
A cost-effective and single-box solution that has a simple configuration
Pros and Cons
- "FortiGate Next Generation Firewall has a simple configuration."
- "FortiGate Next Generation Firewall's performance and threat intelligence could be improved."
What is our primary use case?
Customers require Next Generation Firewall features, UTM, URL filtering, and application filtering.
What is most valuable?
FortiGate Next Generation Firewall has a simple configuration.
What needs improvement?
FortiGate Next Generation Firewall's performance and threat intelligence could be improved.
For how long have I used the solution?
I have been working with FortiGate Next Generation Firewall (NGFW) for the last six years.
What do I think about the stability of the solution?
I rate FortiGate Next Generation Firewall a seven out of ten for stability.
What do I think about the scalability of the solution?
The solution’s scalability needs to be improved. I rate FortiGate Next Generation Firewall an eight out of ten for scalability.
How are customer service and support?
FortiGate Next Generation Firewall has a good technical support team that responds fast.
How was the initial setup?
The solution has a straightforward initial setup.
What about the implementation team?
It takes three to four days to deploy FortiGate Next Generation Firewall. Only one engineer is required for the solution’s deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Users need to pay for one-year, three-year, and five years licenses. FortiGate Next Generation Firewall is a very cheap solution.
What other advice do I have?
We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution.
Overall, I rate FortiGate Next Generation Firewall an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
August 2025
Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
A feature-rich solution that offers application blocking, web protection, and IPS, with a need to improve its support and pricing
Pros and Cons
- "It is easy to install. There is not much complexity involved."
- "The pricing of the solution is expensive, so it could be cheaper."
What is our primary use case?
The main use case of FortiGate Next Generation Firewall (NGFW) is that it is used to search for a firewall whenever we need to connect multiple sites to a VPN. At times, the solution needs a web filter or a particular filter. With the IPS and the cloud protection on the gateway, we are also looking for a firewall that can act as zero-depth protection.
What is most valuable?
The solution's most important feature is that it will work on the app whenever we block the application order, making it a plus point for the NGFW firewall. The solution also works with all the other web protection aspects, because of which we get everything in a single box.
What needs improvement?
There are multiple firewalls, and I mainly worked with Sophos and FortiGate. To weigh the pros and cons, different types and aspects should be considered in different firewalls.
The support for FortiGate in the Indian region can be improved along with the scalability. The pricing of the solution is expensive, so it could be cheaper.
For how long have I used the solution?
I have worked as a system integrator with FortiGate Next Generation Firewall (NGFW) for five years.
What do I think about the scalability of the solution?
We can say that the solution's scalability is moderate. It is not that easy, nor too hard. If the technician is sound, then he can understand the solution easily.
Our customers include small, medium, and enterprise businesses.
How are customer service and support?
In India, support takes some time. If the call gets connected outside India, then it is very good. SonicWall has the best support, and Sophos also offers good support. For FortiGate, the support in the Indian region can be improved.
As for the rating, I would say that FortiGate offers very good support. Once we get the support, it is very good. However, the support team is not connecting as easily as we require. If the issue is too critical, the process becomes more complicated for us. I rate the support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I mainly worked with Sophos and FortiGate. I have used different solutions depending on the customer's requirements. We can suggest a particular solution to a customer based on their needs. Every firewall solution has its own pros and cons, which we just bifurcate as per the customer's requirement.
How was the initial setup?
The initial setup is easy if I am going to talk about Sophos' and FortiGate's installation. It is easy to install. There is not much complexity involved.
As for deployment, it depends on the customer's requirements. But the average time is 3 to 4 hours. At times, deployment takes 12 to 13 hours, but it depends on the model and the configuration.
It takes two engineers to deploy the product. One of them is the deployment engineer, and one is an architect.
The solution is deployed on-premises.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box.
What other advice do I have?
I am fine with the solution's interface. The solution is easy to use. FortiGate Next Generation Firewall (NGFW) is a base product, and anyone can use it. I recommend it to those planning to use it.
There is not much maintenance for FortiGate Next Generation Firewall (NGFW). OEM provides the support. Whenever it becomes complicated or any issues come up, we can call OEM directly, and they are always available to help.
Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Product & Solutions Manager at a comms service provider with 51-200 employees
Offers valuable features like IPS and application control, although virtual licenses can be expensive
Pros and Cons
- "The IPS and the application control feature are the most valuable."
- "The room for improvement is to have more flexibility on the virtual machines of their next-generation platforms."
What is most valuable?
As for us, the IPS and the application control feature are the most valuable.
What needs improvement?
Maybe the room for improvement is to have more flexibility on the virtual machines of their next-generation platforms.
So far, FortiGate is really pricey and comes with some restrictions. FortiGate NGFW can enhances that to make it easier to be deployed.
For how long have I used the solution?
I have been using the latest version of FortiGate Next Generation Firewall (NGFW) for eight to ten years.
What do I think about the stability of the solution?
As for the stability of the FortiGate Next Generation Firewall (NGFW), I would rate it a nine out of ten.
What do I think about the scalability of the solution?
The scalability of the FortiGate Next Generation Firewall (NGFW) is good. In our organization, we have our data centers having FortiGate, and our customers are selling FortiGate. So the number of users, you can say 100 in my organization.
I would rate the scalability an eight out of ten.
How are customer service and support?
I don't have premium support or something from their side, but I would like basic support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment depends on the architecture, but simple deployment can take up to five to ten minutes, and you are done. It's an easy deployment when you know what you need, actually. It requires one person to deploy it.
I would rate the initial setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of appliances. So, outside appliances are maybe four, but the virtual machine is, like, eight. It is too expensive for virtual licenses.
Which other solutions did I evaluate?
We evaluated Sophos and WatchGuard in the past. Fortunately, definitely and technically, for the supposed deployments using the platform is much easier and much more efficient.
What other advice do I have?
My advice would be just go for it. It is a really nice solution, scalable and stable, most importantly. It is easy to use, and all the security features are available. Also, it is very flexible for all sorts of deployments. I would recommend it certainly compared to any other firewall providers.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Engineer at Banco Millennium Atlântico
Good support and highly stable solution
Pros and Cons
- "Fortinet offers comprehensive security solutions for various purposes."
- "There is room for improvement in pricing."
What is most valuable?
There are numerous features and benefits depending on the specific use case. Fortinet offers comprehensive security solutions for various purposes. I can deploy different solutions and more.
What needs improvement?
There is room for improvement in pricing.
For how long have I used the solution?
I have almost five years of experience with FortiGate NGFW. I work with the firewall for small businesses and enterprises. Currently, I'm using the enterprise version.
As for the models, I mainly use FortiGate 6800, T, 100C, 200S, and 200P.
What do I think about the stability of the solution?
I haven't experienced any stability issues with this product so far. It handles everything it needs to, including server requirements, client services, and computing, without any problems. I have deployed numerous firewalls, and until now, they have been incredibly stable. There haven't been any issues related to version compatibility either. So, I would say it's stable for me.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten.
How are customer service and support?
Customer service and support are good. Every time I have reached out to them, they have been responsive and helpful. In fact, I have even shared news and deployment information on my LinkedIn to showcase their excellent support.
How was the initial setup?
The initial setup was easy. There were no issues during the setup.
The time taken for deployment depends on various factors. For example, if I deploy it today, I might install it the following day. However, if there are any issues with the network architecture provided by the IT vendor, it may take more time to resolve those issues before completing the deployment. But in terms of deployment alone, without considering logistics, it can be done in a day or a few hours.
What's my experience with pricing, setup cost, and licensing?
In our market, the pricing is a little expensive. While we can acquire a smaller package of Fortinet, it still comes at a high cost. So, I would say the pricing is on the higher side. However, when comparing it with other vendors, it's still more reasonable.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. A rating of ten would require even more efficient reporting and swift resolution of any breakout or resilience attack. If they can provide faster fixes and proactive responses, it would be perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a aerospace/defense firm with 1-10 employees
Product offers good stability and easy initial setup
Pros and Cons
- "Overall, I am satisfied with the product."
- "The inability to change passwords when using FortiGate firewall and relying on a local FortiGate database for account creation can be problematic, particularly in non-Active Directory setups."
What needs improvement?
In order to make it even better in the future, improved integration with other vendors' solutions could be beneficial.
FortiGate is compatible enough with other infrastructures, but I encountered difficulties when attempting integration with other infrastructures. So, better compatibility could be an area for improvement.
Another area of improvement could be in terms of changing passwords. For instance, when using FortiGate firewall, you can have the option to set up SSL VPN, allowing users to connect to the network externally. It's like using FortiClient software. But here's the thing, when you have a local account on FortiGate, and you use it to access the network, there is no option to change your password, and that becomes a problem. Especially when you are not using Active Directory and instead relying on the local FortiGate database to create accounts.
The admin creates the account for you with credentials and a password. But when you try to access using the VPN client software, you have the ability to change your password, and that's not ideal. It's quite challenging. So, if you need to change your password, you have to contact the administrator to change it on the equipment, and that's not convenient, especially in large environments. So, that could be the only solution.
For how long have I used the solution?
In terms of personal experience, I've been using the product for about seven years. In my current company, it has been three years.
I'm using version 7 for the majority of my equipment, and for some products, it's version 6.6 or something similar.
What do I think about the stability of the solution?
The product is stable. It offers good stability.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support have been satisfactory so far.
How would you rate customer service and support?
Positive
How was the initial setup?
FortiGate Next Generation Firewall (NGFW) is easy to deploy. The deployment process is smooth and straightforward.
What was our ROI?
In my experience, the ROI has been positive.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate Next Generation Firewall (NGFW) is affordable. I believe it offers reasonable value for the features it provides.
If you're using the IPS version, particularly for ATP, the price is higher due to the IP functionality. However, for other features like web filtering, the price is reasonable. For a year, the license cost for ATP is around $8000.
So far, I haven't had to pay separately for maintenance or support. It's usually included in the support package, including software support.
What other advice do I have?
Overall, I am satisfied with the product. I would rate it a nine out of ten.
If you are using it in a small environment, you can go for the FortiGate product. However, if you are implementing it in a very large environment or have specific needs, it's recommended to couple FortiGate with another vendor's solution, like Cisco or Palo Alto.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Consultant at Netwiser
A user-friendly and reliable solution offering good performance at a reasonable cost
Pros and Cons
- "You can integrate certain other services with FortiGate and use additional threat intelligence services because they allow you to combine various solutions, enhancing your overall security."
- "FortiGate may include AI capabilities and integrate external threat intelligence. However, version management and backup/restore operations could be improved."
What is our primary use case?
FortiGate is a popular firewall in Turkey due to its widespread use and strong performance. Technical experts can easily be found for FortiGate, which is very important. Almost every company uses FortiGate internally. FortiGate is user-friendly and reliable, offering good performance at a reasonable cost.
What is most valuable?
You can integrate certain other services with FortiGate and use additional threat intelligence services because they allow you to combine various solutions, enhancing your overall security.
What needs improvement?
FortiGate may include AI capabilities and integrate external threat intelligence. However, version management and backup/restore operations could be improved.
For how long have I used the solution?
I have been using FortiGate Next-Generation Firewall as a reseller for 15 years.
What do I think about the stability of the solution?
With high availability, this FortiGate allows one device to take over for another seamlessly in case of failure.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
FortiGate is scalable because it supports various models that can accommodate different dimensions. It is suitable for all types of businesses.
I rate the solution’s scalability a nine out of ten.
How was the initial setup?
The initial setup is easy. The firewall setup involves more than just physical installation and basic configurations. It includes customizing specific policies and configurations tailored to the customer's needs, which can take up to two or three days for a single firewall. This process is resource-intensive both in terms of cost and time.
I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap.
What other advice do I have?
FortiGate Firewall offers advanced threat intelligence capabilities. It allows integration with various threat services, such as Cisco Talos. If you are a customer of both FortiGate and Cisco for threat intelligence, you can integrate Cisco Talos with FortiGate, which enhances security effectiveness through Intelligence.
I recommend FortiGate for every company. It's a highly effective solution that can significantly enhance firewall security. You can easily find technical guides to help you understand its capabilities. FortiGate is known for its reliability and robust features.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Support at GK Auto
Secure, stable, and provides excellent filtering features
Pros and Cons
- "The solution is secure."
- "The performance can be improved."
What is our primary use case?
We use the solution in our network.
What is most valuable?
IPsec is valuable. Internet filters are valuable features. The solution is secure. The VPN is good.
What needs improvement?
The performance can be improved.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
We have around 90 users.
How are customer service and support?
We contacted support while we worked with IPsec. The support team helped us.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of IPsec took around 5 hours for 90 users.
What was our ROI?
The security provided by the product is our return on investment.
What's my experience with pricing, setup cost, and licensing?
The tool is moderately priced. We pay $500 per year for the license.
What other advice do I have?
Overall, I rate the product a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Popular Comparisons
Fortinet FortiGate
Netgate pfSense
WatchGuard Firebox
Juniper SRX Series Firewall
Fortinet FortiGate-VM
Stormshield Network Security
Zyxel Unified Security Gateway
Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Which is the best network firewall for a small retailer?
- When evaluating Firewalls, what aspect do you think is the most important to look for?
- Cyberoam or Fortinet?
- Fortinet, Palo Alto or Check Point?
- If you could go back, would you change your decision to buy that firewall and why?
- Sophos XG vs Fortigate UTM
- Can you recommend a solution to replace Cyberoam 200ing Firewall?





















