Forcepoint Next Generation Firewall Room for Improvement

MR
Network Engineer at a tech services company with 51-200 employees

I think some of the customers who already use Forcepoint will benefit from using SD-WAN because it has features like auto-scaling, but I think the auto-scaling needs improvement since only Forcepoint NGFW comes with the SD-WAN solution. Plus, auto-scaling is an important tool and it still may not be good enough for some customers, so I think there is room for more improvement in the auto-scaling feature in SD-WAN.

We have also gotten a slow response from technical support when we experienced hiccups, errors, and bugs. I think there is a lot of room for improvement in the support capabilities.

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TA
Systems Engineer at a tech services company with 11-50 employees

Its management center should be easier to use. The management interface of Forcepoint is unique and a little bit different from some of the firewall solutions on which people might have worked before. Sometimes, the customers say that it is not very friendly, and we help them with how to use this management interface. It just takes a little bit of time, and after some time, it gets easy to manage or use. It is quite similar to Palo Alto, Fortinet, and legacy Juniper solutions. 

Their support should be faster. We have received complaints that they are not responding fast, which is not good for the vendor and us.

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DM
Associate Consultant at SoftwareONE

The company should work to improve its VPN capabilities.

For the most part, there aren't really any features or services that are missing.

The implementation may be a bit more complex for a person who doesn't have much experience with the process.

The company should update the URL filtering database. They need to enhance the URL filtering and make it easier to customize.

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Buyer's Guide
Forcepoint Next Generation Firewall
December 2022
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.
Mohamed Abdel Hassanein - PeerSpot reviewer
Managing Director at FORESEC

They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs.

In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible.

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MF
PS & Technical Manager at a integrator with 11-50 employees

Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface.

The structure of the configuration interface isn't like Palo Alto or FortiGate where you can do everything from a single screen. With Forcepoint, you have to import or assign rules because it's working with SMC, the central firewall management. Also, you cannot communicate directly with the product. You have to communicate with the product through the management interface. 

The dashboard also should be updated. 

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Mustafa Adel - PeerSpot reviewer
Senior Solutions Architect at Infort

Management could be better. They can improve the management. I think all our customers can't accept firewalls that have standalone management. So, they prefer Fortinet or Palo Alto. But overall, inspection and other features are working fine.

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RG
CIO at Content-ti

The capacity for reading the users in a domain and the capacity to integrate the solution with the active directory or any kind of directory services need improvement. 

You do need knowledge of the solution in order to set the product up properly.

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RG
CIO at Content-ti

A pain point worth mentioning is the need of the customer or client to properly know the environment as it relates to the presentation of Forcepoint and to have a better knowledge of the product's implementation. 

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TO
Security Product Manager at a tech services company with 201-500 employees

I would like to see more sizing in the next release, and the roadmap should be clear. More models are needed to compete in terms of firewall sizing.

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SC
IT Director at a comms service provider with 201-500 employees

It's a good firewall but we are looking for features that are available in Palo Alto.

My team is looking for more throughput and better integration with our security framework. Better integration with other platforms would be an improvement.

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SZ
Team Lead Network Infrastructure at a tech services company with 1-10 employees

Forcepoint is a little difficult to configure compared to its competitors. 

The product could be more user friendly. Firewalls are getting better in graphical user interfaces. If there is an issue with the appliances then the engineering team can work on the command line controls. A cheaper way is a graphical user interface for any users to be able to quickly configuration and implement.

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GM
IT Infra Head at a consumer goods company with 1,001-5,000 employees

The security features need to be improved.

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Anwar Sleem - PeerSpot reviewer
Regional Director at Ceitcon

It lacks something called a change of authority. It also lacks more integration with other VPN clients. Also, the ability to dynamically change policies could be improved. 

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HF
Assistant Manager, Information Security at a financial services firm with 5,001-10,000 employees

Forcepoint Next Generation Firewall could improve with applying policies. Also, improvement with publishing websites and VPN agent.

The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN.

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Yasir Zubair - PeerSpot reviewer
Senior Manager - ICT Technical at CNS Engineering

No firewall is perfect but they could improve on the detections of threats.

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LP
Product Manager at a computer software company with 1-10 employees

The network interface could be better, and it could be cheaper. It's very difficult for us to compete with Fortinet. I would like to see an Application Control feature in the next release.

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KhadimeGAYE - PeerSpot reviewer
Ambassador UTT - UTBM - UTC at a university with 201-500 employees

Next Generation Firewall's configuration could be improved.

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Buyer's Guide
Forcepoint Next Generation Firewall
December 2022
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.