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Technical Consultant at Venn IT solutions
Consultant
Nov 15, 2019
A stable and efficient solution for our primary network infrastructure
Pros and Cons
  • "The most valuable feature of this solution is the stability."
  • "Implementing this solution has made our staff more efficient because once it is built, it's a matter of provisioning additional VMs."
  • "I would like to see a more centralized support model."
  • "The technical support for this solution is ok, although we dislike using the online robot."

What is our primary use case?

We have a custom-built FlexPod with a Cisco 6332-16FI and an AH-700.

It is being used as our primary network infrastructure.

The solution’s validated designs are pretty important for major enterprise apps in our organization. We follow them to make sure that we're compliant.

How has it helped my organization?

This solution runs our VMs. Our SQL databases, for example, are in our VMs, so everything is virtualized.

Implementing this solution has made our staff more efficient because once it is built, it's a matter of provisioning additional VMs. It's pretty simplified.

I think that with the new all-flash array, our application performance has been improved.

We did not have very much unplanned downtime before implementing our current solution, so I can't say that our new solution is much different in that regard.

This solution has probably not reduced our data center costs because our previous solution was relatively small. It was just one rack.

What is most valuable?

The most valuable feature of this solution is the stability.

What needs improvement?

I would like to see a more centralized support model.

Buyer's Guide
FlexPod XCS
March 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the stability of the solution?

To this point, stability has been good. We have had no downtime since I built this solution.

In our previous FlexPod, I think that both of the UCS-FIs went down during the firmware upgrade. That caused an outage. I do not know all of the details because that was before I joined the company.

What do I think about the scalability of the solution?

We can expand using additional chassis and additional disk shelves.

How are customer service and support?

The solution's unified support for the entire stack is beneficial. Basically, it's kind of all-in-one.

The technical support for this solution is ok, although we dislike using the online robot. It's caused delays in us reaching out to a real support engineer.

How was the initial setup?

I built the current FlexPod and it was pretty straightforward.

We had another FlexPod that was built by somebody else. It's easy to build and we are in the process of migrating all of the workloads over. We're always refreshed.

Which other solutions did I evaluate?

I also have experience with Vblock.

What other advice do I have?

We do not use the solution’s storage tiering to the public cloud. We are not using the cloud at all for the moment.

My advice for anybody who is implementing this solution is to engage some type of professional services just to set it up if they are unfamiliar with the technology.

This is a solution that I recommend, and if you're already familiar with other similar technologies then it is pretty simple to put it together.

We do not have the license for NDME yet, and we would like to see how much improvement it is over our current setup.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Engineer at First Ontario Credit Union
Real User
Nov 14, 2019
Intuitive, easy to use, and adds efficiency to our organization
Pros and Cons
  • "The most valuable features of this solution are the integration and ease of use."
  • "Using this solution has made our staff more efficient because they are spending less time fiddling with the backend stuff."
  • "This is an expensive solution."
  • "This is an expensive solution."

What is our primary use case?

We're in a financial institute and we have two data centers. We use this solution for all of our applications.

The solution’s validated designs for major enterprise apps are very useful for us from an engineering standpoint.

In terms of simplifying our infrastructure, we do not use the cloud right now.

FlexPod has saved our organization in terms of capital expenditures, although I cannot say by how much at this time.

How has it helped my organization?

This solution makes it easier for us, as engineers, to do a lot of design and a lot of the pre-work that goes into things. It is good in that respect.

This solution's history of innovations affected our operations because by using all-flash, we've sped up applications that couldn't do what they do because they were inefficient. These inefficiently-built applications needed more resources, so we used all-flash to compensate.

Generally speaking, application performance has been improved through the use of all-flash storage.

Using this solution has made our staff more efficient because they are spending less time fiddling with the backend stuff. It is more intuitive.

This solution has not had much effect on our unplanned downtime, but we did not have much before.

What is most valuable?

The most valuable features are the integration and ease of use. The integration is intuitive.

This solution is easy to learn. There is nothing hidden, and it's all available for you.

What needs improvement?

This is an expensive solution.

What do I think about the stability of the solution?

We have run into any issues yet, so as far as I can see, stability is good.

What do I think about the scalability of the solution?

This solution is easily scalable, and we have scaled quite a bit.

How are customer service and technical support?

We haven't had many cases where we have needed NetApp technical support. When we have, it has been quick and efficient.

How was the initial setup?

I was not involved with the initial setup, but I can say that the work we have done with revamping the solution has been straightforward and simple.

What about the implementation team?

We used a reseller to assist us with our original implementation.

Since that time, we have done half of the work ourselves.

What's my experience with pricing, setup cost, and licensing?

FlexPod is expensive but from my perspective, it is worth the cost. I say this because of the ease of use and performance benefits.

What other advice do I have?

The fact that FlexPod integrates with all major public clouds did not specifically influence our decision to go with it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
FlexPod XCS
March 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1223427 - PeerSpot reviewer
Cloud Service Engineer at a tech services company with 51-200 employees
Real User
Nov 14, 2019
Highly scalable solution that has been very stable
Pros and Cons
  • "The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward."
  • "Our private cloud sector of our company has grown exponentially thanks to the ease of deployment of the FlexPod architecture."
  • "It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side."
  • "The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects."

What is our primary use case?

It's a tenant environment. We sell it off to customers who need an environment, depending on the scale of their company, where there might be a couple of servers or 100 to 200 servers.

We are our own cloud provider. We use VMware vCloud Director because we provide that to our customers.

For UCS, we are on version 6.2. For NetApp, we are on 9.5.

How has it helped my organization?

Our private cloud sector of our company has grown exponentially thanks to the ease of deployment of the FlexPod architecture. We are also able to deploy a console to customers who want on-prem environments in a smaller deployment structure with a UCS Mini and direct-attached storage. So, it's helped us exponentially grow the business.

All-flash has helped the company a lot, especially for business critical applications. We found that customers want more performance than ever based on what is out there in the market. We find that innovation and integration with the whole FlexPod design has helped a lot.

What is most valuable?

The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward.

The solution’s validated designs for major enterprise apps in our organization is very important. It helps us to understand what we need to do and deliver, doing it at a supported level for our customers.

What needs improvement?

It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side. For the NetApp side, the upgrade process is quite simple. It's been simplified. So, that's something that could be looked at.

It has gone to HTML5, but it's still quite a bit bland. It still seems a bit like there were some features in the Java version that are quite hard to get into in the HTML5 version of UCS Manager, where you go to a profile and you need to drag it in. You can't move the box across. All the boxes are different sizes. If you have a lot of names, then you can't move it across, which is quite annoying when you're trying to do it.

I would like more with the integration pieces, e.g., more with the REST APIs to be able to access it remotely.

The footprint in the data center is quite large, especially when you scale out. Maybe find some hardware in the future, where if a new blade comes out, then Cisco can say, "Look, we'll buy those blades back off you, and we'll give you this blade for X amount of money." A buyback scheme would be good for hardware, and even NetApp as well. Something like a buyback scheme for blades and stuff moving forward would be good, because I know that they're going to put more power into them. E.g., replacing four blades might equal one blade, which would be awesome, but we are still going to have those four blades around. Maybe having something where it will give you this much money for these blades so we can upgrade. That would be perfect. 

With the upgrading, making that a little bit more streamlined and a bit easier to do, so it doesn't require as many man hours to do. I would like prerequisites for an upgrade.

What do I think about the stability of the solution?

It's very stable. Since we've had it in, knock on wood, it's been absolutely flawless. We've had some issues, but that's to do with the upgrades and mainly with the fabric interconnects, and they can be a bit finicky. They're not as robust. They're robust in a way if you don't touch them, they look fine. But, in the upgrade process, we've had a lot of issues where there would either be corrupted images or they wouldn't upgrade, which would cause one of the switches to fail. Some of that stuff is very worrying. But from a performance perspective, it's worked as it should.

What do I think about the scalability of the solution?

It's highly scalable. It scales really well, but that also comes back to how you want to scale it. In terms of whether you want to add more chassis and if you want to add anything more to that. Then, that comes under the costings of the data center because the chassis are quite big. However, the scalability of it is perfect. We haven't had an issues with it.

How are customer service and technical support?

The technical support is pretty good. I would give it a seven or eight out of 10. A full 10 would be having the automated upgrading, getting them to do the upgrades, as that would take a lot of time off us having to do them. I am sure that there is a team you can get for that support, but it's quite expensive. Maybe that type of support for upgrades can be bundled in when someone buys a FlexPod deployment. Most of our time on the environment is spent on upgrading of the infrastructure.

We have really good support from NetApp. We get really good, really fast support from Cisco, as well. E.g., if there is a failed memory chip in one of the host servers that needs replacements, they are always on time. They send it out when they need to, and if the problem is not resolved, then they move that forward to the next tier.

Which solution did I use previously and why did I switch?

We used NetApp from the start. Before my time, I'm not too sure what they were using. I think before it was just storage on servers, like integrated in. As long as I've been here, I've been using NetApp. 

At the time we went with that solution, public clouds didn't exist. However, knowing that it does integrate with public clouds is an absolute bonus. It's awesome because we're moving towards that type of integration. Knowing this makes our lives a lot easier because we don't have to move from where we are to get to where we want to go. We've already got what we want, which is absolutely amazing. So, it's great.

We are very strong NetApp partners.

How was the initial setup?

The initial setup was straightforward. Complexity was added more from a customer perspective, where you need that custom setup for what they require. With the bundle, we did get to go to training for FlexPod's deployment and that sort of area. That also helped us a lot to understand the nuts and bolts and detail of what it is as well, which helped a lot with that knowledge.

What about the implementation team?

We work with Cisco and NetApp for the deployment. The guides are absolutely intuitive. You go from start to finish, deploying it all in one. In terms of time, we have used them to reference different aspects of how we should set it up if there are custom requirements, because not all deployments are put it in and deploy it as we go. We have had some custom requirements over time, but the initial one was just straight in and cable. It was quite intuitive for us, which was good. We didn't need for anyone to come out and install it.

What was our ROI?

I haven't seen ROI.

From an application point of view, customers have seen an improvement in response times for mainly database-based applications, and the need to have a lot of reads and writes for all-flash storage. The upgrades with the hosts from UCS to the new blades with PASA processes and more memory have also improved.

Which other solutions did I evaluate?

From a flexible deployment and scalability point of view, we got NetApp. From enterprise and beyond, they are doing above and beyond anything that anyone else is doing at the moment.

Cisco are the leaders in LAN technology. With their hardware for unified communication of the UCS bundle, it's so straightforward and easy to set up. It integrates with a lot of other major vendors, which makes our lives a lot easier.

What other advice do I have?

I would definitely support integrating FlexPod within a company, depending on their requirements. Even if it wasn't a a full, flexible deployment, just having a smaller deployment of the UCS Mini with a smaller NetApp for a customer, it is so scalable. You can do it for a smaller customer to an enterprise customer. I would fully support them implementing this into a data center based on their requirements.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward, but there's still a lot of manual overhead that needs to be done. We're installing new chassis or upgrades. Upgrades is a really big one.

We find that the UCS shells are still quite power intensive. Maybe moving forward to the new releases of the blades that they have in their FlexPod deployment, we might be able to change a couple of blades to one blade because the power is exactly the same. They have the same quality of processing and memory. Right now, we find that it does take up a lot of space and power. Hopefully, in the future, once we do go through the upgrade process, pull out the old blades, and whatever we need to replace, we might do that.

I would rate it a nine out of 10. Nothing is perfect. You always have that one percent where you say, "Aw, I wish it was doing this," but at the end of the day, it can't. You're always going to be a bit picky.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
reviewer1223484 - PeerSpot reviewer
Systems Administrator at a healthcare company with 1,001-5,000 employees
Real User
Nov 7, 2019
Decreased unplanned downtime and increased application performance
Pros and Cons
  • "We have significantly less latency now with our imagery."
  • "We have significantly less latency now with our imagery."
  • "The solution has not reduced our data center costs."
  • "The solution has not reduced our data center costs."

What is our primary use case?

The primary use case is storage for medical imagery.

How has it helped my organization?

We have significantly less latency now with our imagery.

It certainly has increased the speed of operations.

The solution has made our staff more efficient because it is easier to manage. This has enabled them to spend time on tasks that drive our business forward. From a management perspective, the interface is much easier to use.

What is most valuable?

Reliability and convenience are its most valuable features.

The solution’s validated designs for major enterprise apps in our organization are fairly important. Speed-wise, we are not having any latency issues.

What needs improvement?

The solution has not reduced our data center costs.

What do I think about the stability of the solution?

I have no issues with the stability at all. It's a very stable platform.

The solution has decreased unplanned downtime incidents in our organization by 15 percent.

What do I think about the scalability of the solution?

I'm very impressed with the scalability of the solution. It can be expanded almost infinitely.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Our old solution was horrible and slow. We were using Dell EMC. We switched due to perceived latency.

How was the initial setup?

It was very simple and straightforward. I had it racked within half a day and connected.

What about the implementation team?

For deployment, we used NetApp personnel and a reseller. The experiences with them were good.

What was our ROI?

The solution has improved application performance in our organization by 30 percent.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are about $50,000 per year.

Which other solutions did I evaluate?

Dynamics was on our vendor shortlist. 

We chose FlexPod after consulting with the vendor and NetApp.

What other advice do I have?

Definitely consider NetApp. I would rate the product as a 10 out of 10 because it is fantastic. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223541 - PeerSpot reviewer
Systems Engineer at a healthcare company with 5,001-10,000 employees
Real User
Nov 6, 2019
Increases time to do research and process development
Pros and Cons
  • "The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand."
  • "The solution has simplified infrastructure from edge to core to cloud, which has given us some bandwidth to focus on some other core initiatives that we have."
  • "There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful."
  • "There is a history of issues with hardware availability. It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system."

What is our primary use case?

We are using for the virtual desktop infrastructure (VDI) for our hospital.

We are using a primary and secondary data center model. We have two locations where one is the primary and the other is the DR.

How has it helped my organization?

Essentially, it's reduced some of the overhead from our team of administrators, so they can focus on other areas.

The solution has simplified infrastructure from edge to core to cloud, which has given us some bandwidth to focus on some other core initiatives that we have.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward. With the administration, it's given us a bit more time to do research and process development, even investing some time in automation.

What is most valuable?

We had everything that we needed to start it, stand it up, and get it working, then develop a proof of concept to see how it works. We could also scale it out to meet our business needs over time.

The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand.

What needs improvement?

There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. 

It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful.

For how long have I used the solution?

We put it in about two and a half years ago.

What do I think about the stability of the solution?

The solution has decreased unplanned downtime incidents in our organization. So far, it's been very stable. We haven't really had any issues with it.

We did have one issue which was related to a misconfiguration with the power that did cause downtime. That was the first issue that we had since we put it in about two and a half years ago.

There was a misconfiguration with the power configuration. This relates to UCS where it was set to the grid incorrectly. Then, based on the population of the blades, it was overpopulated and there was a power issue. One of the circuits was actually connected to a low voltage circuit which caused some issues. With that, we lost almost the entire chassis for a period of time. It was not fun.

What do I think about the scalability of the solution?

It is just a system that we can scale as we need.

The scalability is good. We're in the process of systematically replacing all of the desktop computing environment in our health system with the VDI. Our plan is to take what we have and grow it to meet that need.

How are customer service and technical support?

We have used technical support a few times, mostly just for questions. 

The solution’s unified support for the entire stack is really important. We can't ever find ourselves in a situation where something is down, and it's integrated with another vendor application and we're looking for support, that all the vendors are pointing fingers at each other. One of the requirements that we have for standing up a system like this is that it has this type of support.

Which solution did I use previously and why did I switch?

We had primarily used another vendor for our Tier 1 storage applications, then when the all-flash options came out, they were seemed to be doing better. It was a more reliable, well-developed product. We actually switched when we upgraded our existing arrays to the all-flash offerings that NetApp had.

I wasn't the primary person for a good portion of the time that we've had it. Now that I've taken over that role, I'll be digging into it a lot more.

How was the initial setup?

The setup is complex, but not unreasonable. There is a lot to learn. There is a lot to do to make sure that all of the versioning is compatible. I know NetApp offers some tools if you're not familiar with it or you haven't done it before. I'm not sure that I've seen everything or know all the places to look for that information. So, it can be a little anxiety provoking in that sense.

What about the implementation team?

We have a partner through NetApp who does consulting for us. They came in and helped us configure it. The experience of working with them was good.

What was our ROI?

The main return on investment would be that instead of having to refresh all of our desktop hardware we have been able to go reimage existing machines and use those as thin clients, then also purchase new thin clients rather than buying actual hardware. It also reduces the overhead of having our technicians deploy those systems and maintain them.

If there are cost savings, they are are minimal, whether it's CAPEX or OPE. They balance out, as the vendors get paid one way or another.

What other advice do I have?

Develop a relationship with a partner. Those resources for us have been invaluable.

I would probably rate it about an eight (out of 10). That's just because it does meet the needs, but It's not perfect. Nothing is. There are some features or advertisements about what its capabilities are, but when dig into it or you get down the road, it's not exactly what it was advertised as.

We are experimenting with the solution’s storage tiering to public cloud right now. We haven't really gotten too far into it, but that's something that we're actually looking to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223577 - PeerSpot reviewer
Principal Infrastructure Engineer at a healthcare company with 501-1,000 employees
Real User
Nov 6, 2019
Allows managers to provision additional VMs
Pros and Cons
  • "It runs our VMs. Our SQL databases are all on VMs, so everything is virtualized."
  • "With the all-flash array, I think it did improve application performance in our organization."
  • "We dislike going online with the robot stuff. Many times, it has delayed our reaching out to a real support engineer."
  • "We dislike going online with the robot stuff. Many times, it has delayed our reaching out to a real support engineer."

What is our primary use case?

It is our primary on-premise infrastructure.

How has it helped my organization?

It runs our VMs. Our SQL databases are all on VMs, so everything is virtualized.

Once the FlexPod is built, managers provision additional VMs. So, it's pretty simplified.

With the all-flash array, I think it did improve application performance in our organization.

What is most valuable?

The solution’s validated designs for major enterprise apps in our organization are very important. We just followed them to make sure the CVD was compliant or matched to what they designed.

The solution’s unified support for the entire stack is beneficial. It is all in one.

What needs improvement?

I would like to see more of a centralized support model because we have all the FlexPod components and we hand build them. So, if we have issues with one particular stack, we're talking to individual vendors, e.g., for UCS, I have to call Cisco, and for storage, I have to call NetApp.

What do I think about the stability of the solution?

So far, the stability has been good. We haven't had downtime or issues since I built it. 

The old one did have some outages. The old UCS FIs went down during the firmware upgrade.

Our stuff usually doesn't go down, so the unplanned downtime isn't worse or better than before.

What do I think about the scalability of the solution?

Our department is pretty small.

Our models are pretty small. So, we'll be able to expand additional chassis in place, then additional disk shelves.

How are customer service and technical support?

We have had to file tech support cases. Our experience with them is okay. We dislike going online with the robot stuff. Many times, it has delayed our reaching out to a real support engineer.

Which solution did I use previously and why did I switch?

When I came onboard, they had already purchased it. I just put everything together.

How was the initial setup?

The setup is pretty straightforward. 

My recommendation: If you are not familiar with the technology, you probably should engage some type of professional services to set it up.

What about the implementation team?

We hand built our FlexPod environment. It is composed of a Cisco UCS 6332-16UP FI, NetApp AFF A700, and an NDS.

It was easy to build. We had an old FlexPod built by someone else and I built the new one. We're in the process of migrating all the workloads over.

What was our ROI?

It hasn't decreased our data center cost by much. It just one rack replaced by another.

What's my experience with pricing, setup cost, and licensing?

I heard the NVMe stuff is coming around. We don't have that license or that feature yet. So, we probably will try it out and see how much improvement that's over our current setup.

What other advice do I have?

Give it a shot. If you are experienced with other types of technologies already, it's pretty simple to put it together.

I would rate the solution as an eight (out of 10).

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Architect at a tech services company with 501-1,000 employees
MSP
Oct 30, 2019
Shrinks your footprint in a data center and allows for easy cloud interaction, migration, and deployment
Pros and Cons
  • "The solution’s unified support for the entire stack provides one stop shopping."
  • "The solution simplifies infrastructure from edge to core to cloud, definitely simplifies it and aids in going to that journey, with cloud as the last piece of that route and this gives a seamless way to do this."
  • "I would like more support for different platforms, possibly different database platforms. I don't know if it supports Oracle today, but that would be a big improvement."
  • "I would like more support for different platforms, possibly different database platforms."

What is our primary use case?

Over the last year, we've implemented several solutions with FlexPod. We implemented whatever the latest version is. I know we just put one in that was the latest version in a New Jersey school.

Our customers are using on-premise. It's all on premise, but we have implemented solutions that are more hybrid where they are deploying a model where they want their app dev groups to be able to deploy resources much easier to an on-premise infrastructure, as compared to an AWS subscription.

Generally, it's a mix between Azure and AWS. That's what we're seeing from customers overall. 

How has it helped my organization?

For a large food distributor using FlexPod, we were able to move them away from traditional server storage, networking, etc. This allowed them to have the ability in both data centers to have hybridity where the FlexPod infrastructure was local and wasn't hosted, then using cloud automation (mainly AWS) and being able to deploy company resources for their teams.

This really opened up a lot of doors for them. Their CIO's mantra was sort of cloud first. Well, here's a way to start on that journey and keep some of your stuff local. I think everybody knows you can't just forklift everything to the cloud. You need cloud readiness assessments: What are your application dependencies and tools that are you using? This is how we came up with the FlexPod approach.

The solution has decreased unplanned downtime incidents at our customers' organizations, specifically in the database and SQL realms. We are talking to some of our customers about containerization as well.

What is most valuable?

The most valuable features is its ability to be able to have multiple options. It can be fully on-premise, it can be hosted, or it can be the hybrid model. For customers, this is the biggest windfall. 

Having the combined Cisco/NetApp platforms. Having the configuration options to tailor it a certain way. This Is a windfall as well, having options for configuration: small, medium, large, etc. Because every customer is different, and there's no cookie cutter.

It is very important that the solution validates the design for major enterprises. We rely on the validated design, specifically for the customer. When you look at the designs and what you have in mind, the prerequisites have already been done for you. So, it was easy to make the fit a little easier for each customer. Each customer being different.

The solution simplifies infrastructure from edge to core to cloud. It definitely simplifies it and aids in going to that journey. Cloud is the last piece of that route and this gives a seamless way to do this.

The solution’s unified support for the entire stack provides one stop shopping.

Data centers are shrinking. These solutions are part of that. Being able to have these solutions which will shrink your footprint in the data center and allow for easy cloud interaction, migration, and deployment.

What needs improvement?

I would like more support for different platforms, possibly different database platforms. I don't know if it supports Oracle today, but that would be a big improvement.

As the product matures, being able to support the things that customers are really looking at. FlexPod is supporting more containerizations, and that's a step in the right direction.

For how long have I used the solution?

I just started working with it. I have only been with my company for about six weeks.

What do I think about the stability of the solution?

It's increased exponentially over time. I'm hearing a lot of this from my peers, as FlexPod has been out for a while now. With the improvements to the different versions, the stability has improved quite a bit.

What do I think about the scalability of the solution?

It is very scalable. Though, I don't had any case examples of where we've had to scale it in terms of customer experience.

How was the initial setup?

This is my understanding, since I don't deploy it. The initial setup is very straightforward compared to its competitors. Compared to an HPE solution, it is exponentially easier to set up. I know that as a fact.

What was our ROI?

It's sort of the one throat to choke philosophy. The customers in particular don't have to call here. If it's easy to get support, it isolates the problem on whatever stack you're running on. So, FlexPod supports multiple stacks. It doesn't just support one hypervisor or site.

The solution has saved our customers' organization in terms of CapEx. E.g., with the cloud availability, it's turned into sort of a hybrid CapEx/OpEx model.

Which other solutions did I evaluate?

I'm only delving into this solution over the last six weeks or so. I don't have the same level of expertise with FlexPod as I do with other solutions. I'm getting there slowly; trial by fire.

I came from a much larger integrated reseller. I worked more with FlexPods competitors where they really want to have these connectors and bolt-ons in place to be able to deploy something to Azure. As easy as it is to do it to an on-prem infrastructure, that's really where it's going for a lot of the commercial space.

For my current organization, it's opened up a whole new door for us as a NetApp partner to be able to have a competitive product against Dell EMC, HPE, etc., and to what I think to a degree is a better product in most cases, to go after that business. We go after the different verticals as well because we are in both the public sector and commercial space. So, these are much different verticals. Thus, you need to be able to the scalable solution. You need a solution that can meet the needs of these customers. When you're dealing with a healthcare versus a hedge fund, it is very different. Certain other companies they didn't have the same, they weren't able to scale or fit in these verticals.

Put them side by side. Do your diligence. There are other vendors out there. There are three other big players in this field: Dell EMC, Nutanix, and HPE. Obviously, each customer is different. But, if you're really looking at a true solution for hybridity with the ability to deploy to the cloud, take a real good hard look at the FlexPod CI solution.

We sell other products, and there are times because of the customer's relationship with another vendor that we might go with a different solution. However, we certainly look at putting them side by side.

What other advice do I have?

The product improves over time, it's definitely helped in all-flash CI, private and hybrid cloud deployment, secure-multi-tenancy, end-to-end NVMW, and cloud storage tiering.

We are talking to customers about the solution’s storage tiering to public cloud, but we haven't implemented anything yet.

I would rate them a nine (out of 10). I don't think anybody rates a 10, but FlexPod is close.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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NetworkE8816 - PeerSpot reviewer
Network Engineering Manager at a insurance company with 1,001-5,000 employees
Real User
Jul 9, 2019
Flexible, scalable solution for building and managing data centers and hosting customer data
Pros and Cons
  • "The ease of set up is probably the most valuable feature for us."
  • "The amount of time it saved us on the setup, maintaining the system and the fact that we haven't had to do a whole lot of troubleshooting with it makes it valuable."
  • "We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own."
  • "We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support."

What is our primary use case?

We use FlexPod for customer data center solutions — as well as internal solutions in our data center — to host customer data.

How has it helped my organization?

FlexPod is easier for us to maintain and do build-outs with scalability. We're able to install a lot of the build-outs and service profiles more quickly and it takes a lot less time to have all that stuff set up for the customer. It cuts down on the man-hours it takes to get an implementation done.

What is most valuable?

The ease of setup is probably the most valuable feature for us. When we're bringing out a new solution, it's easy to get everything in the rack. When we need to add into it, later on, it's easier to have all that stuff available and then just adding to the installation as we need to in order to build it out. It's easier to bolt on components that are already created than to make them from scratch or retrofit them or replace components. The integration between the pieces is a lot easier on the setup side, too.

What needs improvement?

There are not really any additional features that I could think of that are not available already. As technology is enhanced, that may change.

What do I think about the stability of the solution?

We don't have any issues with stability as far as the product is concerned. It's solid. Issues are not directly related to the product itself.

What do I think about the scalability of the solution?

We can scale the solution really easily. We've been doing that fluidly. We were probably one of the first Cisco customers to come online when the UCS line came out. We have a lot invested in our architecture and we pass that on to clients.

Scaling is easy to do. We can pretty much have any one of our clients do it on demand.

How are customer service and technical support?

We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own. We have a lot of engineers who can handle that. We spend some time trying to get past tier one when we already know the issue is more complicated in order to get to the support we really need.

How was the initial setup?

The setup is generally pretty easy and faster than most other systems.

What about the implementation team?

We do our own installations as we are the ones who install for clients.

Which other solutions did I evaluate?

We have historically been a really big Cisco partner. We started doing more with hosted client opportunities for data. When they came out with that line, it was something that we moved right into as a natural progression. Once we thought it worked and saw how easy it was to scale it out, we decided to go that way and save a little extra money while scaling out the usage of what we already had in place.

What other advice do I have?

I would probably rate the product as a seven out of ten. The amount of time it saved us on the setup, maintaining the system and the fact that we haven't had to do a whole lot of troubleshooting with it makes it valuable. 

As far as people entertaining the solution, they should go look at their equipment, know what their pain points are and then get in touch with somebody at Cisco. Reach out to an account manager or see a demo. I know when we were first looking at it, an account manager came out to us and brought a systems engineer with him. We had the opportunity to see the solution and they went over the potential benefits in great detail. It was easy for us to see the gain that we would be getting by implementing the product. 

People need to do their own due diligence in researching new solutions. Exploring other solutions is important to determine which particular solution is the best fit. Once you get the possibilities down to two or three solution sets that may work for you, compare them rigorously before committing. One will probably stand out as the best be it because of budget, features, capabilities or application.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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