We're using it for general purpose virtualization or converged, as well as in specific cases like electronic medical records. That is the big one.
Engagement Architect at a computer software company with 501-1,000 employees
Validated solution we can deploy repeatably and that gives customers confidence it's going to work
Pros and Cons
- "FlexPod’s prevalidated architectures are very important to our organization... Especially in healthcare, it is absolutely critical that we have a validated performance platform. It has to work every time."
- "I'd like to see better integrations with some of the third-party tools, like Terraform. That would be good. We use Ansible to deploy and that's good, but it's slower than it needs to be."
What is our primary use case?
How has it helped my organization?
In the partner space, it gives us a validated solution that we can deploy and it's very repeatable for us. It helps our customers in that they can have confidence that it's going to work exactly as it's supposed to.
It has also helped reduce troubleshooting time—easily hours per week—on architecture configs.
What is most valuable?
FlexPod’s prevalidated architectures are very important to our organization. It has to do with predictability for applications that are always up and that sometimes are life-safety or life-critical applications. Especially in healthcare, it is absolutely critical that we have a validated performance platform. It has to work every time.
What needs improvement?
A lot of small things could be improved. I'd like to see better integrations with some of the third-party tools, like Terraform. That would be good. We use Ansible to deploy and that's good, but it's slower than it needs to be.
Buyer's Guide
FlexPod XCS
January 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,927 professionals have used our research since 2012.
For how long have I used the solution?
I've been using FlexPod for more than five years.
What do I think about the stability of the solution?
The stability is a 10 out of 10.
What do I think about the scalability of the solution?
We haven't done much scaling yet on this most recent one, but in general, the scalability is very good. It's a 10 out of 10. It's very easy to grow very big.
How are customer service and support?
The technical support is good. It's not perfect, things never are, but we've had very few issues. It's also relatively new. We'll see in a year. Maybe my opinion of it will go down, but it's been good so far.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Vblock, Vxblock, and FlashStack.
With FlexPod, we have a lot of validation around performance. Especially in the medical world, it's a very well-known entity, so we don't have to struggle a lot with finger-pointing. Those are all good reasons why we picked it.
How was the initial setup?
It is a complex deployment, but we have done it a lot of times so it's not that hard. We have it all scripted. We have a ton of automation in the deployment process.
For healthcare, it is almost always on private cloud. That is still very much the standard. It's mostly Azure and some AWS, a little bit of GCP, and some others. One of the big EMR providers has its own hybrid cloud that is purpose-built.
The most recent one I did was a big EMR. It's a moderately sized NetApp AF series and a bunch of Cisco UCS with NDS storage. It is a reference flash tag straight out of the CBD with 150 nodes.
What was our ROI?
Our customers definitely see ROI. We generally model the TCO for them over time and we're generally pretty accurate. They usually get their payback on the product-based converged solution in two years or less. They usually avoid having to add headcount.
The solution's flexible consumption has definitely reduced our customers' TCO. It allows them to do more without their having to add staff to support it. The flexible consumption is a good option for some customers and not for others. We have some who love it and some that don't.
They're going to spend the money on the solution one way or the other, and flexible consumption lets them spread it out over time and pay as they grow. That's great for some, while others just want to do the CapEx because of tax reasons or the like. Neither one is better. They're just different and they're both fine.
What's my experience with pricing, setup cost, and licensing?
Overall, the solution works pretty well. The biggest complaint I have from customers is the cost.
Which other solutions did I evaluate?
The flexibility, operational efficiency, and scalability of FlexPod are very good. We also use other products too, like FlashStack, and these solutions are equally good or similar in most ways. I have a very good opinion of FlexPod, and we've been using it for a long time.
What other advice do I have?
In terms of comparing converged infrastructure solutions and picking the most cost-effective one, you have to pick what works for you. Think about who's going to support it. If you're hiring a vendor, like me, you want to make sure that you trust me and that I'm going to be around. If you're doing it in-house, make sure that you're picking the one that your people can run.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator.
IT at a transportation company with 10,001+ employees
Helped us implement capabilities we did not previously have and has good availability
Pros and Cons
- "Availability is the most valuable part of this solution. We have not had any trouble since we installed it."
- "We would like more integration with some other HCI solutions so we can take advantage of other opportunities."
What is our primary use case?
We have a VMware solution that we use with our servers and we also use it to see if it might be a solution for us as an exchange server.
How has it helped my organization?
The improvement of our company is in terms of viability. The solution helped us implement capabilities we did not have previously. We do not have any issues right now. However, we are starting to outgrow the current setup. It is not as robust as we might need in the near future. We are coming up to a time where we can renew the solution and have more nodes for storage and we are considering expanding our use of the product.
What is most valuable?
Availability is the most valuable part of this solution. It is not the only solution out there that we could use, but it is a very good solution. We have not had any trouble since we installed it.
What needs improvement?
In the next releases of FlexPod, I would like it more integrated with some other HCI solutions. We are currently struggling with what to do for a solution moving forward. We can either continue with FlexPod or go directly to a different HCI solution. We have attended this conference to ask questions and to understand the differences between available products. We have found that FlexPod is already planning to move closer to having more features like NetApp HCI features than we thought, and that would be awesome.
What do I think about the stability of the solution?
We do not have any trouble with the product since we installed it. It is always available and it is always stable.
What do I think about the scalability of the solution?
The scalability of FlexPod is very good. We are now on a mission to get this product renewed. Also, we are exploring how to use it with other HCI. In terms of scalability, over the last three or four years, we have scaled up and added storage and scaled hardware. So it has improved and it works very well.
Which solution did I use previously and why did I switch?
When we were deciding whether to bring on FlexPod as our solution, we did look into other vendors and other solutions. FlexPod was far more advanced than other solutions that we were introduced to at the time.
The primary reason we selected FlexPod is that we understood that the solution was secure and could upgrade and manage day-to-day work. This is why we decided to go with them.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
During the initial deployment, the head of the department worked with a partner and the support of the reseller that provides us with the solution. They are very good. The partner's name was SouthGate.
What was our ROI?
Over time, FlexPod saved our company money because the old storage and network solutions were more expensive to maintain, so we save on that front. I don't have exact numbers, but I am sure of the savings.
Which other solutions did I evaluate?
We are a team of five members and we also work on our storage solutions. We are all here to learn about and understand new products and see what we can do to progress either with the same product or with different solutions. We are evaluating everything as long as it is appropriate.
What other advice do I have?
The validated designs for major enterprise apps in our company are very important. It helps us in using a lot of Microsoft applications.
FlexPod simplifies infrastructure from edge to core to cloud, and that is one of the main reasons we chose FlexPod. We want our environment to provide for users, power users, and service providers in several ways. That is why we developed this FlexPod solution.
The solutions unified support for the entire stack is also very important. We analyze the way the support for our products is utilized. So we need to be with a solution that integrates with support for software along with the storage.
Our team is more efficient since we started using the product as it has enabling them to spend time on tasks that drive our business forward. We don't have to spend time matching each resource to its use.
The advice I would give to someone at another company who is researching FlexPod is that I would recommend that they go straight with FlexPod and not worry about it.
On a scale from one to ten where ten is the best, I would rate FlexPod as a nine-out-of-ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
FlexPod XCS
January 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,927 professionals have used our research since 2012.
Data Center Engineer at a financial services firm with 51-200 employees
A reliable, versatile solution that offers great value and proven performance
Pros and Cons
- "A valuable feature of the FlexPod solution is that it is all one architecture and I can call one number and get support for Cisco and NetApp without having to jump through open TAC (Technical Assistance Center) cases and do multiple things to get issues addressed."
- "The upgrade process needs to be improved and it would be nice to manage everything from a single pane of glass."
What is our primary use case?
We use this solution for backing up and storing banking and financial data. It is especially important for protecting data mirroring between multiple data centers using a hybrid cloud type approach. We have our own cases for what we use but we do like the input we get from the manufacturers and their suggestions on how we should deploy things.
How has it helped my organization?
Before we had FlexPod, we had just stacks and stacks of servers. You know, every time you wanted to build a server you had to go buy a whole pizza box (case for computers or network switches), put it in a rack, plug it up. We had EMC, we had a bunch of different storage providers, the way it connected was makeshift, a couple of late servers here and there. So to be able to put everything in one rack, one solution with the storage, was a big step up. Plus, every time we need to expand the storage for the old system, it wasn't easy. Cisco blades simplify everything from a compute standpoint and you can easily upgrade the blades. All you got to do is add a new chassis, change out your blades, and the blades are done. If a blade dies, you pull it out, you get a brand new one or you change the motherboard and you just slide it back in depending on the policy that you create for the surface profiles and you are good to go.
What is most valuable?
A valuable feature of the FlexPod solution is that it is all one architecture and I can call one number and get support for Cisco and NetApp without having to jump through open TAC (Technical Assistance Center) cases and do multiple things to get issues addressed. When integrating with VMware, I know all the parts that came with it and all the parts and when I need to update something in it, I can just get the complete package, do all the firmware stuff and the fabric interconnects.
What needs improvement?
The real improvement I could see on the FlexPod side is it falls on the NetApp components. The upgrades that they had to go through from 7-Mode to CDOT (Clustered Data OnTap) did not make for a good transition. I'm pretty sure they learned the lesson from that because you basically had to stand up a side-by-side system, copy your data over, upgrade your stuff and move your data back. No one wants to do that and it is a nightmare.
It would also be nice if you could manage everything through a single pane of glass — but that won't happen. With a single pane, we could look at everything at once in the UCS (Cisco's Unified Computing System) components as well as VMware and the NetApp components. It would be good to be able to do that without having to navigate into four different web pages.
What do I think about the stability of the solution?
The solution has decreased downtime incidents by close to 100%. With the resiliency built into the system, one component fails and the others still work. I mean, you just can't get any better than that. So the stability of the solution is really good.
We have lost a blaze server here and there. But we run about 30 servers on each side, so, losing one isn't that big a deal. Besides that, we don't have that many issues with it. It just works. This is our third iteration. Obviously we bought it the first time and we liked it enough that we bought it again.
What do I think about the scalability of the solution?
Scalability does have some issues being that NetApp is all part of the FlexPod. It could limit how much you can scale. Depending on what head system you bought that came with NetApp it will make a difference for you to be able to scale. I don't remember off hand what the step-by-step is to upgrade. But I know sometimes that it can turn into an issue. If you didn't gage right and you bought the wrong piece and you went too small on your storage and you need to expand, you might have to change stuff out.
How are customer service and technical support?
The technical support is good. We've never had an issue with them. We paid for a service and we have a dedicated support person. We call him, he opens the case, then the engineers call us back. We don't wait on hold or do any of that. So it works really well for us. I like that. The solution's support for the entire staff has been very important. That I can get the help that I need and help find solutions to fix issues that happen between the stacks is really valuable.
Which solution did I use previously and why did I switch?
Before we started using FlexPod we just had a regular old hodgepodge of different IT systems. A couple of Dell servers, a couple of HPs, a couple of IBM blades, and that kind of network doesn't really function well as a solution once your organization starts to get to a certain size. You need to commit to a solution that you will be able to grow with for the next five or six years.
The fact that the product integrates with all major public cloud services did not influence our decision to go with FlexPod, although I think that maybe the case with some people.
In the end, we went with FlexPod because of everything that they offered. The complete scalability of the system, the recovery capabilities of it, and the whole integration opportunity. The NetApp part was a big deal and a component we wanted because the NetApp storage solution could do everything that we wanted it to do. We didn't have to buy 60 licenses just to make it do what it was supposed to do right out the box. That was a big thing.
How was the initial setup?
I was involved in the initial setup and it was a bit complex. It was complex at first because I mean it was a new system and stuff and there were some parts that we had not managed before that we had to learn. Using the UCL software was new to us. We can easily manipulate the fabric interconnects. You don't have to get the networking people every time you need to do something. They just have to touch the 9k or the 5k or whatever you running.
What about the implementation team?
We integrated through Sigma Solutions as a reseller and consultant. They were excellent. We enjoy working with them. They worked with us on the first installation and then again when we redeployed our data centers and helped us get the FlexPod solution. They actually took us and brought us to California and we actually went to the EMC shop and we went to the NetApp shop there in California. We toured the main offices and looked at the solutions there and where we ultimately went for the next NetApp FlexPod instead of the EMC FlexPod version.
Which other solutions did I evaluate?
Our shortlist included a Dell EMC.
What other advice do I have?
We have found that the solution simplifies infrastructure from edge to core to cloud — although we have not really implemented the cloud yet.
The solution has made our staff more efficient and enables them to spend more time driving the business forward. It's primarily what we do. We don't really have other tasks. But as far as not having to worry about daily maintenance on the network very much — it just works. I'm not messing with it every day and trying to get something to work right. It is set up, it is configured, We have got our policies in place and you pretty much roll. We can focus on doing other things like analyzing the data, mixture throughput, things like that when you don't have to worry about the hardware tripping you up.
I think the integration improved application performance in our organization. The back end on the FlexPod with the 40 gig connections on the NetApp makes the DB admins life a whole lot easier with a lot less latency for them. And not only that, with the components, we can monitor it and see where they are being affected and then we can fix those issues for them without a lot of back-and-forths.
I'm sure the solution has saved the organization money. Because it creates a smaller footprint you do not need as many servers. I don't know offhand how much power and storage and residual costs we saved. But the solution has decreased organization data center costs.
The solutions have affected our operations with the opportunity to use things like All-flash, CI, Private and HyperCloud. I'd say that one of the biggest improvements was All-flash. Before we were still using mechanical drives and actually we did on the first generation of FlexPod. We are on our third generation. They did have mechanical drives in the first iteration. So for us to move to all-flash, which we have now, was a really good step up.
On a scale of one to ten where ten is the best, I would rank the product against the competition as a ten.
My advice to anyone considering this solution is that they really start out looking at their needs depending on the size of the company. The product is kind of expensive even from an entry-level standpoint. I know they have the edge systems for branches, but if you have a small to medium-size business you probably have to have a lot of data to make it worthwhile. I would say FlexPod would be the way to go if you are a larger business or one with large data volume.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at a comms service provider with 10,001+ employees
Improves our business by giving us rapid support and rapid response to incidents
Pros and Cons
- "The validated design is really important for us because it gives us a model on which to base our architecture and continued support for all firmware upgrades. It also provides consistency throughout the environment."
- "If they could reduce some of the complexity at the system manager level for ONTAP. I find it gives a lot of flexibility. You can do as much or as little as you want. But to be able to do as little as you want, you do have to do a lot. So, if they could bring that down to a more manageable effort level, that would be nice and simplify it a bit."
What is our primary use case?
The primary use case that we have is we like the support model of the FlexPod. We like it being converged with NetApp storage, Cisco, UCS, and VMware. We like having a single point of contact phone number for all support inquiries. These are some of the main selling features that we enjoy about FlexPod.
How has it helped my organization?
The validated design is really important for us because it gives us a model on which to base our architecture and continued support for all firmware upgrades. It also provides consistency throughout the environment.
FlexPod is making our staff more efficient. They don't have to spend as much time validating infrastructures and designs because that has been already taken care of out-of-the-box. The support model makes it a lot more efficient in the case of incidents.
What is most valuable?
The unified support is the most valuable feature. What I really enjoy about FlexPod is the support model. You have a single point of contact number for all troubleshooting issues and the vendor that you call takes ownership of the case. It goes with the NetApp validated designs, which are based on Cisco, which is really interesting.
The features of FlexPod that have had an impact on us are the new additions that we have made with the all-flash arrays: added performance, and flexibility management. These are very nice features.
What needs improvement?
If they could reduce some of the complexity at the system manager level for ONTAP. I find it gives a lot of flexibility. You can do as much or as little as you want. But to be able to do as little as you want, you do have to do a lot. So, if they could bring that down to a more manageable effort level, that would be nice and simplify it a bit.
What do I think about the stability of the solution?
Stability has been awesome. No outages to report throughout the whole stack since we implemented the whole Flexspot solution. So, it's been really stable, which is nice.
FlexPod has reduced the downtime in our environment because of the fact that we have a validated design and all the firmware is up-to-date, validated, and matched up across the entire platform.
What do I think about the scalability of the solution?
We will see if it can scale, because it's still fairly new.
How are customer service and technical support?
FlexPod is improving our business by giving us rapid support and rapid response to incidents.
The FlexPod unified support was really important for us in a case where we contacted one of the associated vendors. They redirected the case, taking charge of it, and really speeding up the process of troubleshooting with the other associated vendors, who are included with FlexPod
How was the initial setup?
The initial setup was was very well coordinated between NetApp and us. It was very smooth and very painless.
What about the implementation team?
We leveraged NetApp services to come and install the solution in this case. It went very well.
What was our ROI?
FlexPod has saved data center costs, due to the fact that we reduced our footprint for storage in a big way. We went from three complete racks down to a 2U storage array for more than 300 terabytes of storage.
We immediately saw a return on investment due to the fact that replacing our legacy storage arrays with the new AFFs reduced the footprint and maintenance costs. Overall, we saw an almost immediate ROI.
Which other solutions did I evaluate?
The short list was a essentially Dell EMC and NetApp. We chose NetApp because of this FlexPod support model.
What other advice do I have?
Look at the end-to-end solution. Examine what the needs are. The solution is so flexible, and there are so many options. If you plan it well, you can plan a very cost effective cost-effective solution throughout the whole gamut of storage arrays available through NetApp.
I would rate it a nine (out of 10) because there is always room for improvement. I can't be perfect.
We don't use tiering to public cloud.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Support cases are focused and solved faster because of the unified support
Pros and Cons
- "The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has."
- "The networking configurations with UCS need improvement."
What is our primary use case?
We have a bank customer in Brazil who sells a lot of credit cards.
How has it helped my organization?
The solution simplifies infrastructure from edge to core to cloud.
The solution has made our staff more efficient, enabling them to spend time on tasks that drives our business forward.
What is most valuable?
The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has.
The best improvement is the validated designs. Everything has compliance. Sometimes when you have a trouble with a machine, or in your switch or storage, you can just call one place to solve the problem.
The all-flash with the fabric interconnect, along with the connections between the solution, that is the most important aspect.
What needs improvement?
It is not easy to implement.
The networking configurations with UCS need improvement.
What do I think about the stability of the solution?
The application performance has improved in our organization. The configurations of the networks are very substantive. If the customer has trouble, we just have to make the configuration one time, then everything is okay.
What do I think about the scalability of the solution?
The scalability is good because if you want to grow your environment, then you can do it. It has compliance, stacks, and nodes.
How are customer service and technical support?
I would rate the technical support as a 10 out of 10.
The solution has decreased the unplanned downtime incidents in our organization because of the high availability of the solution. Sometimes, customers have talked about how good the support is. When they call to open a case, we can solve it in two days. To solve a problem, it use to longer: two weeks. Now, it can be solved in two to three days.
How was the initial setup?
The initial setup is a little complex.
What about the implementation team?
We are the integrator. We have five or six people to implement it. In our company, we are segmented, like networking, server, storage, etc.
What was our ROI?
Before this solution, the customer had around 15 people managing the environment. After purchasing the solution, they had just one. Their OPEX was better after this solution, and the ROI was very fast. ROI happens in about two years.
I think it has reduced data center cost but we don't have this feedback from the customer.
What's my experience with pricing, setup cost, and licensing?
We would like everything in one piece of hardware. This way we can just sell the product like a silo by putting everything in a stack together.
What other advice do I have?
I would rate it a nine (out of 10). It is the better way for the customer to has less troubles and problems.
You have one configuration and one compliance with two companies, Cisco and NetApp. I think this is the best way to make solutions.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Time to resolving a problem goes down quite a bit
Pros and Cons
- "The most valuable feature is the one call number for support and the fact that all the documentation comes with it. They have all of the preprepared plans for the deployment model and we can just choose which one we want for VMware, etc. The hardware is all listed. We buy that and away we go. It's called validated design."
- "Mainly, the interface needs improvement. I'm not a big fan of UCS Manager, sometimes. I believe they released the new one, and it seems like in every version something changes and something else doesn't work. When they switched to HTML5, I believe we had issues in version 3.2. They fixed it in the next version. The amount of work to upgrade a system for change control is tedious to have issues every time. I would recommend more regression testing, then testing the different browsers in that."
What is our primary use case?
For both data centers, everything that we use IT-wise is run on both of them.
We currently use versions 4.1 and 3.2.
How has it helped my organization?
The solution simplifies infrastructure from edge to core to cloud. It makes supporting it, troubleshooting it, and documentation a lot easier. Time to resolving a problem goes down quite a bit as well.
What is most valuable?
The most valuable feature is the one call number for support and the fact that all the documentation comes with it. They have all of the preprepared plans for the deployment model and we can just choose which one we want for VMware, etc. The hardware is all listed. We buy that and away we go. It's called validated design.
The validated design is nice if we have issues with anything. We can call the vendor, or if anyone says anything, we can say, "Well, we're already running by the certified design to the verify design. We're not doing anything out of the ordinary." It makes support a lot easier.
The solution’s validated designs for major enterprise apps in our organization is very important because of the whole troubleshooting problem, or if we run into any supportability problems. We say, "We've done what was asked of the company. It is all verified. We shouldn't have any funny things happening." As for management, if they come down and ask questions, we can say, "We're following best practices."
What needs improvement?
Mainly, the interface needs improvement. I'm not a big fan of UCS Manager, sometimes. I believe they released the new one, and it seems like in every version something changes and something else doesn't work. When they switched to HTML5, I believe we had issues in version 3.2. They fixed it in the next version. The amount of work to upgrade a system for change control is tedious to have issues every time. I would recommend more regression testing, then testing the different browsers in that.
For how long have I used the solution?
I have been using it at my current company for years. I also used it for about two years at another company before where I am now.
What do I think about the stability of the solution?
The solution decreased the unplanned downtime incidents in our company because it's newer, more supported. HPE had a lot of bugs in the system. Our guys would go to make a change, then all of a sudden, they would run into a bug. Next thing, we are down. There is a lot better documentation and support behind the FlexPods.
What do I think about the scalability of the solution?
We haven't had any issues yet. Anytime that we've ever had to scale, we just add another blade chassis, and away we go. We throw in more blades. It is very easy. We reuse all of our templates for that. So, it is very quick to deploy new hardware.
How are customer service and technical support?
The technical support is the best out of all the ones that I'm responsible for calling, e.g., compared to Dell EMC. We've had issues with Dell EMC in the past, HPE as well.
Anytime that I have called NetApp, they have an answer right away. Before with Dell EMC and HPE, we've been bounced around in their Tier 1 and 2 before you get to talk to someone who knows what is going on. That doesn't seem to happen with NetApp, or if it happens behind the scenes, we don't see it.
The solution’s unified support for the entire stack is very important to us. When we have trouble with Fibre Channel or networking, it's just one number to call. You get someone who knows the whole stack versus having to chase down Brocade, Cisco, or NetApp.
Which solution did I use previously and why did I switch?
Before, we used to run on HPE Blade Centers, so we had a networking guy, an HPE Blade Center guy, and a VMware guy. Using UCS and FlexPod, we now have two people at the company who run that whole stack, so there is no finger-pointing. It eases a lot of troubleshooting, because it's just two people versus multiple teams.
It has improved the application performance in our company. For us, it was about replacing old hardware with new hardware. The application performance was slow before, and it is better now.
How was the initial setup?
It was straightforward because I have done it multiple times before. I've had to do it probably four times now. Now, I just know what I need to do versus the first time I had to it. We worked with a reseller and basically read all the documentation the first time.
The process for deployment is rack and stack, then upgrade to the latest firmware. We go through all our templates and gather what we're currently using compared to what the latest version of UCS offers. We make any updates, as necessary, then reconfigure, redeploy, and away we go.
What about the implementation team?
We did it ourselves.
What was our ROI?
We went from two racks down to one at one location. We stayed the same at another location. Power-wise, we never really paid attention to it. With cooling, there is less hardware.
The solution has saved our company time.
Which other solutions did I evaluate?
We decided on NetApp mainly cost because of cost and the fact that we already have the in-house knowledge and expertise. Therefore, it just made sense to stay within the ecosystem we were in.
Usually, we have a look at other vendors, like Dell EMC and HPE. However, currently, it was based on the time cycle of the hardware refresh. It made sense to just go with what we already had.
We are looking at going down the next refresh with NVMe, and NetApp is the only one who offers that end-to-end solution.
What other advice do I have?
I would rate the solution as an eight (out of 10). There is always room for improvement, but it's the best technology that I have used so far.
Genuinely have an understanding of where you want to go. We've had issues before at other companies where people like a hardware. Don't look at the hardware. Instead, look at what you want to do, then work backwards.
Right now, all of our needs are currently being met. I know we're going to move towards NVMe with the one data center once we update. However, that is pretty much the newest thing on the radar for me.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Analyst at a construction company with 10,001+ employees
Used to replace failing hardware and provide storage for small remote sites
Pros and Cons
- "The solution has decreased the unplanned downtime incidents in our organization by 25 to 30 percent."
- "I had one problem at the site where I had an aggregate that would not shrink after I had deleted some stuff. It took a few tries to get the right guy on the call. We do have a NetApp SAM with our company, and it really took getting to him to get the solution fixed."
What is our primary use case?
It is mostly for small remote sites. The WAN link isn't good enough for them to come to the enterprise site at this time. So, we do a lot of file shares, VMs, etc. It's to run the local business.
Our FlexPods are NetApp FASs, Cisco UCS, and Cisco switches. That's our version of a FlexPod. We call them ROBOs (remote office/branch office). We have about a hundred throughout the world that we deploy in different regions. For us personally, I do the NetApp side of it. We're running NetApp version 9.5P6. That is the lowest version that we run in our ROBO environment.
While the deployment model is on-prem, we are moving to a backup model in the cloud for them for DR. In the next month or two, we are going to start that.
How has it helped my organization?
It's done really good things. A lot of it for us is being able to have that storage with the whole solution onsite at a small site, which may not have the WAN capabilities to use the corporate servers for their applications. So, that does help.
A lot of what we've done with the FlexPod is to replace hardware that was failing. We had a lot of UCS solutions go into replace IBM Blade Servers which were majorly failing. We had all types of problems with those.
We've also had challenges in the beginning where we didn't size sites right. We just totally blew it. We took their monthly closing down to a crawl, then ended up replacing it with an AFF solution, which was great. It really helped us out a lot.
It's just been a little bit here and a little bit there. The biggest thing is being able to have that remote site, and that they can keep running. If they lose the WAN, they can keep running. It's helped not having P1s and P2s at sites because they're dependent on corporate to be able to get something and they lose network connectivity. E.g., we had a site where the roof went. The site is in Fargo, North Dakota. They had a roof collapse at their site, but they kept going because, while they had other problems, they weren't reliant on going to a corporate data center to run their apps in the factory. They were sitting there able to keep continuously running even though they had a roof collapse.
We have done the all-flash at some sites. The one site where we totally blew the configuration, we came in with an All Flash FAS, and it went from them not knowing if they were going to be able to do year-end closing to year-end closing happening because they're an Oracle site. They had been on SAN previously, and all our ROBOs are NAS. We don't have any SAN in our ROBO environment, which is our FlexPod environment. So, they went from a SAN environment to a small FAS that didn't meet their needs, then with that AFF, we've had no problems since then. We installed it right before Christmas, literally two days before Christmas by pulling out the old and putting in the new.
For the entire stack, we have what we call a ROBO team in each of the regions. I'm part of the U.S. team. We have the same team work on this stack for every installation in the Americas, which includes places like North America, Mexico, and Brazil. It's really helped us because we've done documentation that we can push off to our separate teams that do the support, like server support, UCS support, and our storage support. This helps us out. Everything is the same. We've tried to keep everything the same and keep them as common as we can, so it helps with our operations team, which actually is in India. They know that if they can go to any one of those sites and there should be very similar setup.
For the longest time, with all the failures that they had with the IBM Blade Servers, our server staff was rushing to bring in storage and servers because of all the failures. Because of this solution, we now don't have very many problems. The only problems that we do have is sometimes storage gets a little out of control. They need more than they thought they needed. Other than that, it's been very smooth. We rarely have major problems at that size.
What is most valuable?
We've gotten it down to a science to install. So, it's been very easy to install. It has been very flexible for us because some sites don't need as much storage as other sites. Instead of going for a regular four terabyte, 12-drive solution, we can take it down to a two terabyte SaaS solution if the site doesn't need that much storage. Because we're trying not to have storage just sitting there, doing nothing, it's very flexible for us. We do have sites that have over a 100 terabytes. So, it's been a very flexible solution for us.
We do a little bit of Oracle at some of the sites, so the validated designs have been very good. We've had very good results. We have no complaints about latency or anything like that. Most of it is a lot of just file shares and stuff like that. But we do have Oracle and SQL at some sites.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. It does depend on what model you get. For example, we don't try to put a small model in a site that we think would be growing.
How are customer service and technical support?
The technical support has been very good. I have had a few calls with them. I had one problem at the site where I had an aggregate that would not shrink after I had deleted some stuff. It took a few tries to get the right guy on the call. We do have a NetApp SAM with our company, and it really took getting to him to get the solution fixed.
Which solution did I use previously and why did I switch?
They were trying to replace all the older hardware with new hardware, getting some new sites as well. At some of the sites, they used the IBM Blade Servers, which were having high failure rates. That was a big wreck. We were going to a UCS solution, so they were trying to integrate into the UCS solution as well.
Three or four years ago, our management decided they were going to put in EMC VNX at a site that had a lot of Oracle in it. It was one of our bigger sites. They do big trucks there, and for the three years that VNX sat there, they had all types of Oracle problems in terms of latency issues, but could never get that latency issue fixed. We brought in a ROBO solution, and I didn't do any tweaking on it. I just put it in and put the Oracle on SAS drives, then separated them out by themselves. We've had no complaints in two years.
How was the initial setup?
We did not use WWT for the initial setup, and we did have problems. A lot of it had to do with the gentleman who worked on the program left. From our perspective, it was a lot of trial and error. It took a couple deployments to get a rhythm to it. After that, since the first two to three deployments, it's been very smooth. With the same team, we know what we're doing. We have the same project leader.
What about the implementation team?
We did the deployment, but we did use our WWT. With WWT, we have them set up the basic configurations on everything. For the storage solution, they set up by the IPs and made sure everything is connected correctly. They don't get into the deep dive into the software or deployment. That is something we do.
They get it so when it's at the site, it gets plugged in. The network guy gets the ports plugged in and gets support set up. Then, we can get onto the storage and UCS, provision VMs, etc. Once that's setup, we can start working.
What was our ROI?
We have seen ROI.
The solution has decreased the unplanned downtime incidents in our organization by 25 to 30 percent.
What's my experience with pricing, setup cost, and licensing?
Everything is purchased, so we do not do any leasing with this product.
What other advice do I have?
I would rate the solution a solid nine (out of 10). The solution has been good for us. Nothing is perfect. That is why I wouldn't give it a ten. However, everything that we have done with it has been spot on. We've had very little problems with it. We're able to integrate it really well.
I would recommend going for this solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at a government with 201-500 employees
Good data center density, scalability, and technical support
Pros and Cons
- "From the Cisco side, the most valuable features of this solution are the data center density, the deployment, and the management of the servers and the networking."
- "Hyper-V is not as well supported by NetApp and Cisco as VMware is, which is something that should be improved."
What is our primary use case?
Our primary use case for this solution is virtualization with Hyper-V.
We are using Cisco UCS and NetApp together in our FlexPod solution.
The validated designs for major enterprise applications are very important for our organization because we are part of the local government, and this solution is a critical platform for a broad array of applications and services that we provide to the public.
The history of innovations, in particular, the inclusion of all-flash, has had a positive effect on our database performance.
How has it helped my organization?
We are using the solution's tiering to AWS as a backup target for all of our data. It is essentially our DR and it is being sent out to AWS using SnapMirror.
In terms of making our staff more efficient, we have had a mixed experience. It isn't necessarily FlexPod, per se. Rather, we chose the wrong hypervisor. Hyper-V is not well supported. NetApp and Cisco don't know as much about running Hyper-V as they do VMware on top of the platform. It was really our choice of hypervisor that is the negative point.
We have been able to reduce our data center costs since implementing this solution. Three or four years ago, we were able to shrink our data center by fifty percent. This was a co-location leased space that we were able to reduce.
Our capital expenditures have been reduced, I would say, although I do not have exact figures.
What is most valuable?
The most valuable feature of this solution is the integration between NetApp and Cisco products.
From the Cisco side, the most valuable features of this solution are the data center density, the deployment, and the management of the servers and the networking.
What needs improvement?
Hyper-V is not as well supported by NetApp and Cisco as VMware is, which is something that should be improved.
For how long have I used the solution?
We have been using this solution for about eight years.
What do I think about the stability of the solution?
Across the board, this solution is very stable. We're very happy. It is very resilient and fault-tolerant. Downtime would usually be due to human error.
What do I think about the scalability of the solution?
On both the storage and the compute side, this solution is very scalable.
How are customer service and technical support?
The solution's unified support for the entire stack is significant. In my experience, I've had situations where we built an architecture that did not have that model. It was difficult because as a customer, we ended up coordinating the support of the multiple vendors.
Our experience with them has been positive. We do have a technical account manager on the Cisco side, and the coordinated support is available if necessary.
Which solution did I use previously and why did I switch?
Prior to this solution, we were using a multi-vendor storage solution that included HP Blade servers with equipment from EMC. We switched to Cisco, which was a strategic management decision.
How was the initial setup?
The initial setup of this solution was complex because we were doing it for the first time. We have some very experienced Cisco engineers on staff, which was key to implementing Cisco UCS because it was familiar to them.
What about the implementation team?
We had a reseller assist us with the deployment, eight years ago. Because this was new for us, NetApp was involved to make sure that it was successful.
Which other solutions did I evaluate?
We did not evaluate other options before choosing FlexPod.
What other advice do I have?
There have been some improvements on the Cisco UCS side since we began using this solution. In the earlier days, it was more difficult to upgrade, and there was pain involved during the process. That has gotten a lot better over time.
My advice to anybody who is researching this type of product is to consider their requirements. If their need is for a dense data center that is scalable, then this would be the choice because it scales easier than any other product I'm aware of.
This is a good solution, but our experience hasn't been perfect.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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