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reviewer1223598 - PeerSpot reviewer
Cloud Engineer at a manufacturing company with 5,001-10,000 employees
Real User
Easy to set up and maintain, increased our uptime, and improved application performance
Pros and Cons
  • "NetApp is always coming up with features that I want before I know that I want them."
  • "The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly."

What is our primary use case?

Our primary use case for this solution is virtualization. We run both VMware and Hyper-V.

We currently have an AFF8040 that is running with Cisco UCS in our FlexPod solution. We have a four-node cluster, where we have the AFF but we also have a second cluster with spinning disks. It's nice to have them clustered because I can move my high-performance workloads over onto the SSD, easily. If we have things that we determine aren't taking advantage of the SSD, I can volume migrate it back to the spinning disk and not waste high-performance capacity on workloads that aren't utilizing the speed of the SSD.

The solution's validated designed for major enterprise apps are very important to us because we would prefer not to open support calls, and with the validated configuration, it just works.

We are not yet using this solution for tiering to a public cloud, but it is something that we're looking into.

How has it helped my organization?

This solution has improved our organization in that we have reduced administration time and reduced troubleshooting time. We know that the performance is there when we need it.

The history of innovations has had a positive effect on our organization. NetApp is always coming up with features that I want before I know that I want them. For example, it was helpful when we no longer had to dedicate a certain number of disks to our root volume.

In terms of application performance, bringing the AFF in has made a huge difference in some of our manufacturing and labeling applications.

What is most valuable?

With the Cisco UCS, having the profiles and being able to swap hardware in and out is super valuable.

This solution is easy to set up and maintain.

I like the fact that NetApp has fully embraced the cloud and the SaaS backup is available. I always hear from my other cloud engineers that Microsoft backs it up, but I don't trust that. I want my snapshots.

What needs improvement?

The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly.

Buyer's Guide
FlexPod XCS
September 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for six or seven years.

What do I think about the stability of the solution?

This solution is incredibly stable. In the past six or seven years that we have been using NetApp, aside from the disk replacement calls that we get occasionally, I have only had one other support call. We see disk failures once or twice per year.

The other support call was related to an ONTAP upgrade where one of the controllers just did not patch properly. The other clusters were still working fine on the other controller, and we got support involved. It was a known bug and they took care of it. The cluster was back up and running with full stability in under an hour.

What do I think about the scalability of the solution?

We have not had to scale this solution much, although our CAO has tasked us with being fully cloud by 2025. 

How are customer service and support?

I haven't had to open up any support cases recently. That said, the unified support for the entire stack is very important to us. If we ever did need to open a support call, we know that NetApp and Cisco are going to work together for a solution. When you get solutions that aren't paired like that, a lot of the time you get vendors pointing the finger back and forth at each other and bounce the support tickets back and forth. Knowing that NetApp and Cisco have worked together to verify this solution and are committed to working together to solve problems is very important for our organization.

On the occasion where we needed to use technical support, it was excellent.

Which solution did I use previously and why did I switch?

We were using IBM SAN and HP servers before this solution, and our uptime has increased from about ninety-five percent uptime to five-nines or six-nines.

Our IBM SVC SAN was over-engineered. The person that brought it in didn't want to take the time to properly size the solution, so they just overbought. We switched to this solution because management wanted us to look for ways to cost-save.

I had a very small amount of experience with NetApp while I was with a previous employer, but the storage people at the company spoke very highly of NetApp. We brought them in to compare cost, features, and performance, and NetApp was brought into the environment after that.

How was the initial setup?

This solution is super easy and straightforward to set up. It is almost "set and forget", and everything works really well. It actually took longer than it should have, simply because I stopped the engineer and had him walk me through every single step so that I understood what he was doing and why he was doing it.

Without my interruption, he could have spun it up himself in a couple of hours. However, it was important for me to understand how the system was deployed and why things were set up the way that they were so that I was able to support it going forward.

What about the implementation team?

We brought in a company called MCPc to help us deploy initially. Interestingly, the technician from MCPc who helped us with the deployment ended up becoming our NetApp sales engineer, so I still work with him to this day. I knew nothing about NetApp at the time, so he got me up to speed initially. Then I went to a couple of NetApp Insights and took a couple of certification courses, and I am very comfortable with it now.

What's my experience with pricing, setup cost, and licensing?

The total cost of ownership with this solution is good.

Which other solutions did I evaluate?

Prior to choosing this option, we looked at a smaller IBM solution, as well as solutions from EMC. The big winning factor for NetApp was cost. At the same time, since we've brought NetApp in, I've found that NetApp's storage efficiency is unparalleled.

I recently had a discussion with a business unit in one of our remote sites that needed some more performance out of their 2650 and they were telling my bosses that they could get an IBM SSD solution for $10,000 USD. Their cost of adding a NetApp shelf would be $26,000 USD. I have no idea where they got those numbers, but never in my entire career have I experienced IBM being cheaper than anybody else.

When we factored in storage efficiency and cost savings that we get from using Commvault IntelliSnap for backups, it makes absolutely no sense to use anything other than NetApp.

When we originally looked at bringing Commvault into our environment for backup, using Commvault streaming technology, we were looking at several million dollars for backup. When we went through this with the NetApp rep and actually looked at how much streaming backup we needed for Commvault, and how much could be done natively with IntelliSnap, that cost went from several mission dollars down to a quarter of a million dollars. That was huge.

What other advice do I have?

We are a very lean organization, so this solution has not necessarily made our staff more efficient. If we were not already that way then we wouldn't get anything done.

My advice to anybody who is researching this type of solution is to make sure that you include FlexPod and be sure to consider the costs in the evaluation. I cannot imagine a situation where the total cost of ownership is not comparable. 

This is a solution that makes my life easier and I can always count on it being up. For me, that is the most important thing.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at Louis Stokes Cleveland VA Medical Center
Real User
Simple management, good automation, and has lowered our total cost of ownership
Pros and Cons
  • "The most valuable feature of this solution is the automation point because it's a lot less staff to have to manage it."
  • "We would like to see the automation improved because there has been a learning curve having to create the workflows."

What is our primary use case?

We use this system for the performance, cost of ownership, agility, expandability of it, and the automation.

I manage this solution, but I don't think of the FlexPod solution on a whole. I manage all of the individual components including Cisco UCS Manager, UCS Director, and UCS Central. I work with all of the storage devices including the flash arrays and the filers. I work with the switches via Flex channel or on the ethernet side.

We use the solution's tiering to a public cloud for archival purposes. We have everything in-house for the most part, but there is some data that is not that critical but needs to be archived because of government regulations. We have to keep it for quite some time.

With respect to the history of innovation, it has affected our ease of use, cost of ownership, we use less manpower to manage it, and we have better uptime. As far as disaster recovery, that's been a really big plus because we have the two fabrics. 

How has it helped my organization?

This solution has definitely simplified our infrastructure from edge to core to cloud. It's a simple process, for example, the way you create the cloud pools. It's not complicated and very transparent.

Our staff has been made more efficient by using this solution, enabling them to spend time on other tasks. Basically, they have time to do things other than managing FlexPod. It includes day-to-day operations, working on and closing support tickets, and other mundane activities.

Our application performance has increased since we implemented this solution. One a scale of one to ten we were probably at five, and now we're at a nine.

The number of unplanned downtime incidents has absolutely decreased since we started using this solution. We went from having maybe a hundred tickets a month down to perhaps ten.

This solution has helped reduce our data center costs because everything is centralized now and we don't have to have multiple data centers, with equipment from different vendors, different support contracts, and so on.

What is most valuable?

The most valuable feature of this solution is the automation point because it's a lot less staff to have to manage it.

What needs improvement?

We would like to see the automation improved because there has been a learning curve having to create the workflows. They're looking at other automation tools, including one from Red Hat called Ansible. 

What do I think about the stability of the solution?

This solution is very stable. It has never gone down. We've had issues that were attributed to user error, but if everything is done correctly on it then you're not going to have to worry about any downtime.

What do I think about the scalability of the solution?

This solution is very scalable. UCS, itself, will scale up to twenty chassis and you have eight slots in each one. That's scalability. The same thing with storage. If you need to add more disk shelves then you just add them. As far as bandwidth goes, we have seven Ks up into the core, which is over a terabyte worth of bandwidth right there.

How are customer service and technical support?

The solution's unified support is very important to us. It's just one number to call and then we get supported on all of the different components.

On a scale of one to ten, I would rate their technical support a nine.

Which solution did I use previously and why did I switch?

Prior to this solution, I had experience with Vblocks. It is basically the same product, but on the storage side it uses all EMC and the compute is all UCS. All of the networking is still Cisco, VMware is still VMware.

How was the initial setup?

The initial setup of this solution requires some training. Once you learn it then everything is simple, but in getting to that point, there is a bit of learning curve. The complexity comes from having so many different components.

The need to have skills from several different backgrounds. You need to have experience as a network administrator, a network engineer, a storage administrator, and a virtualization expert. It is a four-technology domain that includes network, compute, storage, and virtualization. Then you have a server administrator, and you have to combine all of these roles into one person. That is where the learning curve comes from.

What about the implementation team?

On the Vblock side, they use VCE, but I don't know who they use on the FlexPod side.

What other advice do I have?

We use Cisco validated designs but we don't do our own designs.

Our decision to implement this solution was not influenced by the fact that it integrates with all of the major public clouds.

FlexPod gives you the ability to manage the system in a simplified way. It gives you automation capability, which means a lot less manpower to manage it. Power and cooling requirements are lower. The total cost of ownership is lower. Finally, it just gives staff more freedom to do some of the other mundane day-to-day operations.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
FlexPod XCS
September 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
Senior Systems Engineer at First Ontario Credit Union
Real User
Intuitive, easy to use, and adds efficiency to our organization
Pros and Cons
  • "The most valuable features of this solution are the integration and ease of use."
  • "This is an expensive solution."

What is our primary use case?

We're in a financial institute and we have two data centers. We use this solution for all of our applications.

The solution’s validated designs for major enterprise apps are very useful for us from an engineering standpoint.

In terms of simplifying our infrastructure, we do not use the cloud right now.

FlexPod has saved our organization in terms of capital expenditures, although I cannot say by how much at this time.

How has it helped my organization?

This solution makes it easier for us, as engineers, to do a lot of design and a lot of the pre-work that goes into things. It is good in that respect.

This solution's history of innovations affected our operations because by using all-flash, we've sped up applications that couldn't do what they do because they were inefficient. These inefficiently-built applications needed more resources, so we used all-flash to compensate.

Generally speaking, application performance has been improved through the use of all-flash storage.

Using this solution has made our staff more efficient because they are spending less time fiddling with the backend stuff. It is more intuitive.

This solution has not had much effect on our unplanned downtime, but we did not have much before.

What is most valuable?

The most valuable features are the integration and ease of use. The integration is intuitive.

This solution is easy to learn. There is nothing hidden, and it's all available for you.

What needs improvement?

This is an expensive solution.

What do I think about the stability of the solution?

We have run into any issues yet, so as far as I can see, stability is good.

What do I think about the scalability of the solution?

This solution is easily scalable, and we have scaled quite a bit.

How are customer service and technical support?

We haven't had many cases where we have needed NetApp technical support. When we have, it has been quick and efficient.

How was the initial setup?

I was not involved with the initial setup, but I can say that the work we have done with revamping the solution has been straightforward and simple.

What about the implementation team?

We used a reseller to assist us with our original implementation.

Since that time, we have done half of the work ourselves.

What's my experience with pricing, setup cost, and licensing?

FlexPod is expensive but from my perspective, it is worth the cost. I say this because of the ease of use and performance benefits.

What other advice do I have?

The fact that FlexPod integrates with all major public clouds did not specifically influence our decision to go with it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer at a insurance company with 1,001-5,000 employees
Real User
Easy to fix and upgrade, which is good, because we cannot afford downtime
Pros and Cons
  • "The solution’s unified support for the entire stack is critically important because we cannot afford downtime."
  • "The majority of the time, if we need more storage, then we need to work with customizing the NetApp deployment. Right now, we just do a generic deployment, then wherever we have a need for storage, we have to move some application out of the next FlexPod deployment. One thing is to customize based on the requirements, but the requirements change so frequently, they are absolutely obsolete in six months."

What is our primary use case?

Our primary use case is healthcare for billing applications. With FlexPod, we use it mostly on some databases and billing applications. We are also using it now for containers, mostly with VMware.

We have the Cisco UCS M4 Blade Server, 6300 Series Fabric Interconnect, and NetApp AFF A800.

What is most valuable?

The number one feature is easily support. It is all converged. If it something breaks, it is easy to fix. It is easy to upgrade. These are some of the key reasons why we deployed it.

What needs improvement?

The majority of the time, if we need more storage, then we need to work with customizing the NetApp deployment. Right now, we just do a generic deployment, then wherever we have a need for storage, we have to move some application out of the next FlexPod deployment. One thing is to customize based on the requirements, but the requirements change so frequently, they are absolutely obsolete in six months.

I would like to see more artificial intelligence and machine language baked into the environment on the healthcare side. Right now, a lot of people are not leveraging AI, but we are in the insurance business and would like more flexibility by offering AI as a feature set into the healthcare environment.

What do I think about the stability of the solution?

The stability is pretty good.

The solution’s validated designs for major enterprise apps in our organization are very important. With upgrades and fixes, we can't afford downtime. That is number one. When you have multiple systems coming together there is always a chance of something not being compatible or something goes wrong. With this converge infrastructure, we know it has been tested by the companies. We know the issues beforehand, which is critical.

The firmware is all pretested and published. So, we do not have to go through the same process. That is how it impacts downtime.

What do I think about the scalability of the solution?

The scalability from the computer is pretty good. On the storage, they need to do something. They have to come up with some other options to scale both on the computer and also on the storage layer. An idea to fix this is possibly connecting the NetApp high availability model with a FlexPod by having them sit right next to each other. 

How are customer service and technical support?

We have used technical support a few times. I'm mostly on the architecture side. The engineering team uses it. I hardly use the technical support, though I've used it in the past. It's good depending on the support level you get. We have enterprise level support. We have the highest level support from Cisco and have never had an issue.

The solution’s unified support for the entire stack is critically important because we cannot afford downtime.

Which solution did I use previously and why did I switch?

Before, it was on a Cisco UCS C240 M5 Rack Server, and we moved some of the applications on a very limited use case. With the innovation of the AFF A800, its ease of management, and supportability, we have seen some performance improvement with the solution. The performance has improved by two or three times.

How was the initial setup?

The setup was fairly complex because of the sheer number of servers, more than 30,000 servers.

Once deployed, it is set up and forget it. We do not have a dedicated FTE to manage this solution all day long. That's a good thing.

What about the implementation team?

I highly recommend if you're deploying this, do not deploy this on your own. Definitely work with partners. That is my number one recommendation.

What was our ROI?

We don't have a TCO model right now.

Which other solutions did I evaluate?

We have a very strong Cisco partnership. All our networking stack and some of security stack is all Cisco.

VxBlock was also on our shortlist.

We chose FlexPod because we already had NetApp deployment onsite (on-prem).

The history of this product's innovations affects private hybrid cloud, mostly. We have a VMware cloud foundation running on FlexPod and want to take this to the next level, either VxRail or on HyperFlex. Those are the solutions that we are looking at right now. I think they are working on SEEBURGER as the next step, but maybe we might introduce NetApp HCI.

What other advice do I have?

I would rate the solution as an eight out of 10. I would suggest or recommend FlexPod for deployment if you are moving from a predefined converged infrastructure or validated design architecture. Though, you have to customize it based on your requirements. Right now, do not just jump in. Work with a partner to build out your requirements, then deploy it properly.

Our data center is huge, so it has let us reduce some cost, but nothing significant.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223484 - PeerSpot reviewer
Systems Administrator at a healthcare company with 1,001-5,000 employees
Real User
Decreased unplanned downtime and increased application performance
Pros and Cons
  • "We have significantly less latency now with our imagery."
  • "The solution has not reduced our data center costs."

What is our primary use case?

The primary use case is storage for medical imagery.

How has it helped my organization?

We have significantly less latency now with our imagery.

It certainly has increased the speed of operations.

The solution has made our staff more efficient because it is easier to manage. This has enabled them to spend time on tasks that drive our business forward. From a management perspective, the interface is much easier to use.

What is most valuable?

Reliability and convenience are its most valuable features.

The solution’s validated designs for major enterprise apps in our organization are fairly important. Speed-wise, we are not having any latency issues.

What needs improvement?

The solution has not reduced our data center costs.

What do I think about the stability of the solution?

I have no issues with the stability at all. It's a very stable platform.

The solution has decreased unplanned downtime incidents in our organization by 15 percent.

What do I think about the scalability of the solution?

I'm very impressed with the scalability of the solution. It can be expanded almost infinitely.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Our old solution was horrible and slow. We were using Dell EMC. We switched due to perceived latency.

How was the initial setup?

It was very simple and straightforward. I had it racked within half a day and connected.

What about the implementation team?

For deployment, we used NetApp personnel and a reseller. The experiences with them were good.

What was our ROI?

The solution has improved application performance in our organization by 30 percent.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are about $50,000 per year.

Which other solutions did I evaluate?

Dynamics was on our vendor shortlist. 

We chose FlexPod after consulting with the vendor and NetApp.

What other advice do I have?

Definitely consider NetApp. I would rate the product as a 10 out of 10 because it is fantastic. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Architect at a tech services company with 501-1,000 employees
MSP
Shrinks your footprint in a data center and allows for easy cloud interaction, migration, and deployment
Pros and Cons
  • "The solution’s unified support for the entire stack provides one stop shopping."
  • "I would like more support for different platforms, possibly different database platforms. I don't know if it supports Oracle today, but that would be a big improvement."

What is our primary use case?

Over the last year, we've implemented several solutions with FlexPod. We implemented whatever the latest version is. I know we just put one in that was the latest version in a New Jersey school.

Our customers are using on-premise. It's all on premise, but we have implemented solutions that are more hybrid where they are deploying a model where they want their app dev groups to be able to deploy resources much easier to an on-premise infrastructure, as compared to an AWS subscription.

Generally, it's a mix between Azure and AWS. That's what we're seeing from customers overall. 

How has it helped my organization?

For a large food distributor using FlexPod, we were able to move them away from traditional server storage, networking, etc. This allowed them to have the ability in both data centers to have hybridity where the FlexPod infrastructure was local and wasn't hosted, then using cloud automation (mainly AWS) and being able to deploy company resources for their teams.

This really opened up a lot of doors for them. Their CIO's mantra was sort of cloud first. Well, here's a way to start on that journey and keep some of your stuff local. I think everybody knows you can't just forklift everything to the cloud. You need cloud readiness assessments: What are your application dependencies and tools that are you using? This is how we came up with the FlexPod approach.

The solution has decreased unplanned downtime incidents at our customers' organizations, specifically in the database and SQL realms. We are talking to some of our customers about containerization as well.

What is most valuable?

The most valuable features is its ability to be able to have multiple options. It can be fully on-premise, it can be hosted, or it can be the hybrid model. For customers, this is the biggest windfall. 

Having the combined Cisco/NetApp platforms. Having the configuration options to tailor it a certain way. This Is a windfall as well, having options for configuration: small, medium, large, etc. Because every customer is different, and there's no cookie cutter.

It is very important that the solution validates the design for major enterprises. We rely on the validated design, specifically for the customer. When you look at the designs and what you have in mind, the prerequisites have already been done for you. So, it was easy to make the fit a little easier for each customer. Each customer being different.

The solution simplifies infrastructure from edge to core to cloud. It definitely simplifies it and aids in going to that journey. Cloud is the last piece of that route and this gives a seamless way to do this.

The solution’s unified support for the entire stack provides one stop shopping.

Data centers are shrinking. These solutions are part of that. Being able to have these solutions which will shrink your footprint in the data center and allow for easy cloud interaction, migration, and deployment.

What needs improvement?

I would like more support for different platforms, possibly different database platforms. I don't know if it supports Oracle today, but that would be a big improvement.

As the product matures, being able to support the things that customers are really looking at. FlexPod is supporting more containerizations, and that's a step in the right direction.

For how long have I used the solution?

I just started working with it. I have only been with my company for about six weeks.

What do I think about the stability of the solution?

It's increased exponentially over time. I'm hearing a lot of this from my peers, as FlexPod has been out for a while now. With the improvements to the different versions, the stability has improved quite a bit.

What do I think about the scalability of the solution?

It is very scalable. Though, I don't had any case examples of where we've had to scale it in terms of customer experience.

How was the initial setup?

This is my understanding, since I don't deploy it. The initial setup is very straightforward compared to its competitors. Compared to an HPE solution, it is exponentially easier to set up. I know that as a fact.

What was our ROI?

It's sort of the one throat to choke philosophy. The customers in particular don't have to call here. If it's easy to get support, it isolates the problem on whatever stack you're running on. So, FlexPod supports multiple stacks. It doesn't just support one hypervisor or site.

The solution has saved our customers' organization in terms of CapEx. E.g., with the cloud availability, it's turned into sort of a hybrid CapEx/OpEx model.

Which other solutions did I evaluate?

I'm only delving into this solution over the last six weeks or so. I don't have the same level of expertise with FlexPod as I do with other solutions. I'm getting there slowly; trial by fire.

I came from a much larger integrated reseller. I worked more with FlexPods competitors where they really want to have these connectors and bolt-ons in place to be able to deploy something to Azure. As easy as it is to do it to an on-prem infrastructure, that's really where it's going for a lot of the commercial space.

For my current organization, it's opened up a whole new door for us as a NetApp partner to be able to have a competitive product against Dell EMC, HPE, etc., and to what I think to a degree is a better product in most cases, to go after that business. We go after the different verticals as well because we are in both the public sector and commercial space. So, these are much different verticals. Thus, you need to be able to the scalable solution. You need a solution that can meet the needs of these customers. When you're dealing with a healthcare versus a hedge fund, it is very different. Certain other companies they didn't have the same, they weren't able to scale or fit in these verticals.

Put them side by side. Do your diligence. There are other vendors out there. There are three other big players in this field: Dell EMC, Nutanix, and HPE. Obviously, each customer is different. But, if you're really looking at a true solution for hybridity with the ability to deploy to the cloud, take a real good hard look at the FlexPod CI solution.

We sell other products, and there are times because of the customer's relationship with another vendor that we might go with a different solution. However, we certainly look at putting them side by side.

What other advice do I have?

The product improves over time, it's definitely helped in all-flash CI, private and hybrid cloud deployment, secure-multi-tenancy, end-to-end NVMW, and cloud storage tiering.

We are talking to customers about the solution’s storage tiering to public cloud, but we haven't implemented anything yet.

I would rate them a nine (out of 10). I don't think anybody rates a 10, but FlexPod is close.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Cloud Infrastructure Engineer at CANADIAN PAYMENTS ASSOCIATION
Real User
The workload for individuals is faster and our employees can accomplish their responsibilities in less time
Pros and Cons
  • "All-flash storage and low latency I/O enhance performance."
  • "The cost may be high compared to other solutions."

What is our primary use case?

Our primary use for this product is for virtual desktop infrastructure and for virtual server storage.

How has it helped my organization?

Since going to all Flash, employees are much happier working remotely in our VDI (Virtual Desktop Infrastructure).

What is most valuable?

The most valuable asset of the product is the use of all-flash storage, low latency I/O (quicker Input / Output).

What needs improvement?

No really good opportunities for product improvement come to mind. For our organization, it does what we need it to do.

What do I think about the stability of the solution?

The product is very stable. I don't think it's failed once since I have worked with it within the organization.

What do I think about the scalability of the solution?

We have a pretty stable workload, so we have not had to consider the scalability of the solution.

Which solution did I use previously and why did I switch?

We did an upgrade during my time but that was just moving to a newer version of the same product.

How was the initial setup?

The initial installation was straightforward.

What about the implementation team?

We implemented through Paramount.

What was our ROI?

Return on investment is not always tangible. The workload for individuals is faster and our employees are happier for being able to accomplish their responsibilities in less time.

Which other solutions did I evaluate?

Before this solution, the organization used some Synology products that were more appropriate for small businesses. The organization had many remote sites and it was not centralized. We also considered VMware vSAN as a solution.

What other advice do I have?

On a scale of one to ten, I rate this product as an eight. That is mostly because the cost is comparatively high for what it does.

Storage I/O is pretty important for enhancing user experience and utility.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1123188 - PeerSpot reviewer
Network Engineer at a legal firm with 501-1,000 employees
Real User
A resilient solution to host our ESX environment, with only a single call required for support
Pros and Cons
  • "The most valuable feature of this solution is that there is one call for support."
  • "It would be helpful to have more flexibility for adding other components."

What is our primary use case?

We use this solution in our data center. It runs all of our ESX environment with SQL and Exchange servers on it.

What is most valuable?

The most valuable feature of this solution is that there is one call for support.

It is good to have validated designs, so at least supposedly it will work.

What needs improvement?

It would be helpful to have more flexibility for adding other components. It is always better to have more possibilities.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

This is a resilient solution that keeps running, and we haven’t had any problems.

What do I think about the scalability of the solution?

We haven't had to really increase its capacity, so I don't really know how scalable this solution is.

How are customer service and technical support?

Technical support has helped us out when we needed. When you call for support, at least you don't have a finger pointing session of one vendor product versus the other.

Which solution did I use previously and why did I switch?

We had to upgrade because our previous equipment was hitting the end of its lifespan. We went to an integrated solution.

How was the initial setup?

The setup of this solution is a little bit complex at first. After you understand the major components, it gets easier.

What about the implementation team?

We purchased our system through a reseller, CDW. However, there wasn't any special value added. They created a bill of materials.

What's my experience with pricing, setup cost, and licensing?

We have a lease for approximately $10,000 USD per month.

What other advice do I have?

This is a stable solution with good technical support. However, there is always room for improvement.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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