FlexPod XCS Reviews

Our primary use case is for VMs in our virtual environment.

It has reduced costs because we are not buying a lot of infrastructure or physical servers. Also, deployment and confirmation times have reduced significantly with our use of this solution. We can speed up by VMs at the rate of ten to 15 minutes, then give it to our customers.

• Deduplication
• Compression

Validate designs are a good. They work in the background to combine all the infrastructure and storage. They create automation which can create volumes and attach VMs directly to massive CIFS. This is now easily done.

With the next solution, if there is a virtual Flex part where we can deploy it to private clouds or in public clouds rather tying up the hardware, it would reduce costs and complexity. Then, we could do a lot more automation.

It is pretty stable. We haven't had any issues, so it's pretty resilient.

We can easily scale up or down, and add more storage instead of VMs.

We haven't done lot of scaling at this time because we have around 2000 to 3000 VMs. Initially, we bought the whole storage of compute needed for our VMs, so we haven't scaled up. Currently, we are looking at scaling up a little more. It seem pretty easy to add more nodes.

NetApp technical support is very good. We have our own dedicated TAMs and SAMs assigned, and support has a nice dashboard where log into support and see all our systems. We can see the performance, data, etc. 

The previous solution required us to buy a server or node for the cabling, deployment, configuration, which meant a lot of time and resources every time we had to buy more nodes or servers and add them. We don't have this with FlexPod.

Take a look at FlexPod and do a PoC. Compare it to other products and you will see the huge savings.

It provides all the network information needed, such as how to create pools and set up servers. It is pretty easy.

When we install, it is an innovative, because we have all of the products in one box and one frame. This reduces all the cabling and all IPs needed as they are already there.

NetApp helped us with the setup.

We have saved money using FlexPod. We have saved time and money for new service deployments. 

Private cloud is good as long as it justifies the cost of putting your data in public clouds. If you're a financial client, you can't put all your financial data in a public cloud, as per government policies. However, if it's not critical data nor personal data of the customer, then it should be okay to put it on a public cloud as long as it justifies the price.

We use it for our customer's work that we do because we are an IT service provider. We do application development and testing. For this purpose, the data is with us and we work with FlexPod for their data.

It is a very nice solution because, traditionally, we used to spend more time administrating  managing. The developer has to do things differently. Therefore, we put it in a self-service mode for the developer community.

The data is available, compressed, and deduped. Also, when the customer wants, the data can be segregated.

The validate designs do not fail. They give good performance, which provide us with business benefits. Also, before it fails, it has predictive failure features.

Our environment does not always require this solution, so we are not reaping the optimal ROI.

It's quite stable. The days are gone where we had instability and call customer care.

There is a lot of resiliency now. We do not need to configure the product once it is built. This was not the case in the earlier days of the product.

It has amazing power to scale.

The technical support is quite good. We have never faced any problems where the a business has been impacted. We are very happy with it.

We deal directly with NetApp, and our experience has been good. They are productive because we normally discuss our blueprints with them as a partner. We discuss everything and it gets deployed smoothly.

We have seen ROI and saved time and money for new service deployments.

We have been using NetApp products since 2002. We have not found any serious competition.

I would recommend NetApp.

Organizations are going towards cloud environments. However, as we are doing customers' projects, we do not go for external cloud, we do it on our internal private cloud. Our priority is to respect the customer's data in the internal private cloud. We are using FlexPod with Managed Private Cloud. 

We are looking towards more advanced HCI deployments now, and we're looking forward to the AI, which will be in concert with Insight. Analytics with AI will be much more beneficial and we are already trying to adopt HCI.

We are targeting now towards HCI because it is more converged towards compute, network and storage. We hope to gain more benefit using HCI, as well as AFF.

We use it mainly for consolidation in the data center.

Because the platform is a hyperconverged environment, we expect more from the technologies that manage it. We expect people to know system storage, networking, and virtualization. In the past, a lot of engineers were specific to either virtualization or network. However, there is a need now for everyone to know an element of all of those factors so they can better manage these hyperconverged and converged platforms.

Orchestrating and automating deployment of servers and storage are its most valuable features. We use it for automating the profile for specific VMs. The orchestration is innovative.

What I like about FlexPod, there is a lot of knowledge based on it and a lot of field experience now. There are design templates that we can deploy, and follow best practices leveraging other peoples' experience and expertise. This way, we can always follow best practices when deploying it.

I would like more orchestration and networking in-between the VMs, the virtualization layer for networking. I would like to see better tools for this. For example, the VM to VM networking needs to be better.

The stability is solid. 

I have found the platform to be resilient, mainly because all the hardware is fault-tolerant. It has built-in HA, so if one of the components goes down, you're covered by the platform itself.

I have multiple models. You can start out with one or two platforms, then scale it up. They have some great management tools that you can use to orchestrate the whole environment. So, you don't have to go to one server at a time. You can manage a multitude of them.

I would rate the tech support as a ten out of ten. They have a consolidated support team, so you can receive the help you need since they have dedicated support. When you call, you're going to get virtualization, storage, and compute support.

The industry is going mainly for CAPEX, where people are spending less on individual devices, and most of working capital is going to converged or hyperconverged systems. Basically, we can leverage whatever money we're spending on the solution and get more technology built into the same platform.

There is a workbook, so we just use it with our client. It helps us know what they need for implementation. The workbook categorizes all the different information they need, so they know what to expect during the installation. This make the setup clear and concise. They can review the workbook and have plenty of time to fill it out. 

We use an integrator for deployments. Our experience with them has been solid. They deliver what they say they will deliver. They get the northbound network connectivity correct. 

A lot of times with converged or hyperconverged platforms, one of the hardest parts is the networking. When you hire a consultant or an integrator, you expect them to know the unwritten rules of implementing. Sometimes, those are battle-tested; things you learn in the field. That's what I'd expect from a consultant or an integrator.

You get better management and orchestration, but it still costs you money. You won't be spending less money to go to new technology. You're just getting more. You're still spending a lot of money.

We evaluated IBM VersaStack and Dell EMC with their VxBlock.  

FlexPod has more time in the field with more street knowledge. Their support and professional services are better, because people have experience with it. There is not a lot of field knowledge on VersaStack yet. While VxBlock is solid, FlexPod has more experience in the field.

The solution is trustworthy, and it has proven itself too. You get what you pay for. It's the oldest hyperconverged platform in our industry. There's something to be said for that.

The solution works great for multi-cloud environments because you can segment the platform.

FlexPod for Managed Private Cloud makes it easier to manage a large number of environments for a company. This makes it a bit more streamlined on management, deployment, and orchestration.

One place to go for support. 

We're a team of people working for a hospital and everybody has their own areas of expertise. If you're ever in a bind and there's a NetApp issue, there's practically nobody there with another specialization. They could call up FlexPod and handle the issue.

In some ways, it can be like an insurance policy. We can hold the person selling us FlexPod accountable anytime we're in a bind. As a FlexPod customer, you're fully supported or back supported, whatever the case may be - in theory. 

There are three different areas of specialization, so if somebody who's not familiar with all the technologies isn't there, they can still handle a support issue.

There's no interface I can go and see that it works properly or sometimes it's hard to explain to people. 

Right now you're told to just email or call support and say, "We're a FlexPod customer." It would be nice if there was a number to call or an email address.

I would like to see more involvement with cloud integrating and to be kept more in the loop and up to date. They don't want to take ownership of their bad firmware levels. 

I would also like to feel more support. NetApp has been pretty good, for the most part, but Cisco has more work to do. I've had very good experience with NetApp. Instead of having to call three different areas and saying, "I'm a FlexPod customer." It would be nice if it could be just one that gets routed. I know it would require three large companies to work together, but that's what would make this product a ten. They could definitely use with making it more user-friendly.

I've not had too much use for it. It's fine.

Approachability is an issue. It should be more approachable and easier to feel like you're paying for a service and you're using it. 

It was just a refresh of storage and hardware that got everyone talking. And then this was the solution.

My colleagues mentioned that it was very easy. 

We have absolutely been able to save space. I am comparing it to my previous experience because we did not have a FlexPod solution so we had everything working piecemeal. That's very hard to manage and, if anything would go wrong, I'd always feel like it's me to blame. Here, I feel like I have an insurance policy. 

If you can afford it, I would certainly go for it. I don't think there are very many other options. Now you have HCI, so you could skip the Cisco piece. I'm not an HCI customer but I would assume it would have better, tighter integration than Cisco and NetApp.

It would be so wonderful to incorporate private hybrid and multi-cloud environments. And even rope in some of these cloud providers.

We use FlexPod in our data centers. We serve all of our infrastructure off of it, which includes Exchange, SQL, SharePoint, and Citrix. It is all virtualized. We are also using the file share from FlexPod with Snapshotting and SnapMirroring for disaster recovery (DR) between data centers.

We haven't experienced any data loss while on NetApp. The stability of it has probably been the biggest benefit. Because of FlexPod's performance and flexibility, our company is doing much better than what we previously used.

We found FlexPod to be innovative when it comes to compute, storage, and networking. We've taken advantage of their storage optimizations to obtain better use out of the space. We upgraded to All Flash FAS (AFF), which has provided a huge performance increase that we haven't barely scratched the surface of. We have plenty of overhead, so that's always nice when taking on tasks which might have otherwise taxed a smaller system. However, we have a lot of overhead, so this isn't an issue for us.

Because of the stability that we have had on it, it has met our needs on everything. We haven't had a shortcoming in performance nor data loss.

In regards to DR and backup:

• Performance
• Stability
• Capability.

Validate designs are hard. They don't validate all of the available options. We don't generally end up in a validated configuration. We did on our initial install when they first rolled out the FlexPod platform. Over time, we've done upgrades, and we don't necessarily fit into a validated design anymore.

We would like them to improve the validate designs. It is hard to stay in a supported config with the software and firmware versions of the platform. It's always a concern to ensure things not only work well, but they work at all. If we run into incompatibility inside of the NetApp, Cisco, or VMware versions, it can cause real issues.

They should continue to educate and support their Tier 1 support, so we have better, faster resolutions. As the years have gone by, we haven't quite received as good resolution at Tier 1 as we used to. Occasionally, scheduling techs onsite is problematic. There are some gaps in the handoff between the call-in support to on-site support. It would be nice if this was cleaned up, so we didn't have to be quite as involved with verifying techs will be on site or ensuring that techs onsite receive all the information.

As long as it stays in a supported config, the stability is very good. If you leave the supported config, you get directed to come back into a supported config if you have any issues.

We have good resiliency with our FlexPods. I don't know if we've taken advantage of the built-in HA. 

We haven't had much experience with scalability. We gave ourselves room to grow into the product. We've only done any real scaling at refresh time. 

It has not always been the single point of contact for all of vendors who participate as it was sold to be. Occasionally, we end up having to go to each vendor, and there isn't as much cross-vendor support as we had wanted.

There is always room for improvement in support. We want the intercompany communications to not have us have to contact vendors separately to work on one issue. We want them to own it internally, which would be a lot more helpful. This is what they're supposed to do.

Compared to some other vendors, we still receive good support. Unfortunately, the issue being that they still seem to be separate support buckets rather than integrated support. It's hard to ding the platform overall, but that's probably where I would ding it at the moment.

We were using HPE G-Series Servers. We needed a lot more space and performance, since I'm not sure that we had good performance metrics at the time that we moved solutions. However, we were looking to expand our Exchange environment and have more SQL. We wanted making sure that we had enough I/O, and the FlexPod system had it. In addition, integrating with UCS made it much more flexible to add compute in our VM environment, and we were going from physical to virtual at the time. Thus, we cut down on the amount of space and power that we were using by going to blade chassis.

The initial setup was complex at the time our deployment where there was a lot of moving parts. My understanding is that they have since tried to implement more streamlining. 

We used Plan B Technologies out of Maryland, and we also used NetApp. We had a good experience with the install. It was all-new moving parts for us, since FlexPod was brand new at the time. We spent a fair amount of time whiteboarding the solution with them. We visited Raleigh-Durham to go on campus to see some of the hardware to get a better understanding of what we were going to be buying.

We have seen an improvement in application performance. We are pushing a lot more I/O and flexibility. We came from systems which did not have thin provisioning. Therefore, we are more flexible in being able to give out space or have I/O, especially with the AFF being all-flash. 

We probably looked at Dell EMC. We were on HPE SAN for quite awhile. I don't know if we looked at anybody else.

One of the deciders for us in looking at NetApp was, even years ago, they just seemed to be in a much better position in the marketplace. We were pretty confident that they would be around in five years, whereas, some of the other smaller vendors might not be, especially with consolidations going on.

We have saved time with Snapshots, SnapMirrors, and backup and DR capabilities versus other platforms that we have looked at in the past. However, for new deployments, we have not saved, because we don't have any automation on top for deploying VMs or shares. It doesn't really seem to be part of the FlexPod platform.

We don't use it for hybrid cloud, multi-cloud environments, or Managed Private Cloud.

Everything that we are looking for feature-wise seems to be coming out in ONTAP or VMware releases.

It's pretty much our infrastructure.

We can scale it out quickly, if needed.

We have also seen an improvement in our application performance. Our VM and database environments are able to go as fast as we need them to now.

• Scalability
• Flexibility
• Overall time saved.
• The compatibility of all the products together.

The validate designs and the overall versatility allows us to do what we need to do, so it's definitely a very flexible solution. If we have an issue, we can get all three vendors on the phone at the same time because of the collaboration between all three parties.

We would like to have faster components.

We have no downtime. It's resilient because there is very little downtime, if any.

We can scale it as needed. So, it's definitely a very flexible solution to scale out.

Once we get to the right people, we get the issues fixed. Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case. P1 cases are usually quicker.

Parts of the initial setup were complex, especially on the networking side. The other two components were pretty straightforward.

We used a consultant, but did the deployment ourselves.

We can just swap in new equipment or hardware as we need, which has probably saved us several weeks.

We looked at Dell EMC and Brocade, but the knowledge was all there for NetApp and Cisco. VMware was always in-house.

We have been on FlexPod for a while now. It was the way the industry was going, so we followed.

It is definitely worth looking into, especially if you have lower-end components that do the exact same thing.

It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint.

We are not using FlexPod for Managed Private Cloud. While we don't do cloud yet, we might consider it in the future.

Our FlexPod solution is designed to isolate a sensitive data environment. We're able to use the technology to silo it away from the rest of our hosting environment.

1. Being able to have completely compatible hardware top to bottom and storage compute networking. This way, we're not spending time researching what works with what. 
2. The single call to support for any issue. We like to use the phrase, "One throat to choke."

Make it easier to refresh hardware. We got to the point where we couldn't fix vulnerabilities without refreshing the hardware, then that became a little too expensive for us to do.

We would like FlexPod to have in its roadmap: Keeping the hardware refreshed. It should be a little less expensive, not having all of the pieces go end of life at the same time.

The stability is great. We've had it for six or seven years, and it's still working.

It is absolutely resilient. It has built-in redundancy and multipathing. If there is an issue with one part, it doesn't fail automatically.

It's flexible. You can scale up or out. Our environment has never needed it, but the option has always been there.

The tech support has been great. Being able to have one call, whether it is to Cisco or NetApp. If there was ever an issue, they can hand the ticket over without us having to do it ourselves.

When it was bought, it was through a reseller (CDW). We go through them for a lot of stuff, and they are great. They are in touch with all of the vendors. We can go to them, then they can reach out and put us in touch with the vendors. They're a fantastic middleman.

The investment has been great. We put our money into it and it has given us something that we have been able to rely on for years.

We have been able to save time on new service deployments. When it was originally setup, it probably saved us several hours.

FlexPod is worth consideration. It's not necessarily something that you have to buy as a pod. You can buy the pieces individually, then get it classified. Anybody who is looking to consolidate physical into a virtual environment, it's great for that or any type of private hosting environment. It works really well.

The validate designs and overall versatility are some of the reasons that we decided to go with FlexPod. It's all been prevalidated, and we know it will work, which is valuable for us.

This solution is innovative when it comes to compute storage and networking. It comes back to the compatibility. Everything working from top to bottom has been great. Also, knowing the technology has been validated makes everything more streamlined.

I'm part of the managed services team, and our current FlexPod is a private cloud. However, FlexPod gives you the opportunity to keep it private, but at the same time, you have the ability to go hybrid, making it public. So, it's very versatile.

Despite our FlexPod being six to seven years old, it still works to this day. We do face some vulnerability issues that can only be fixed with a hardware refresh. Unfortunately, we went a different direction away from FlexPod. Everything had been great up until we had to do the tech refresh.

We have a customer who is looking for a converged infrastructure to deploy multi-cloud solutions for on-premise solutions.

Our customers use FlexPod today. Our impressions of it are great. It fits our customer's demands. We like the way that it integrates into their environments. Being that Netapp and Cisco have partnered together on it, along with VMware, and Microsoft, there is a good relationship with all of those companies working together.

We can get designs built quickly and into the customer's doors; essentially, our time from customer interest to time of deployment has shrunk a lot. Not only that, FlexPod does a stellar job being able to run workloads.

• Its flexibility
• The continuous innovation
• All the thought that goes into the product.
• The backing teams who are behind it.

It's all converged into one consolidated platform, which works well together.

The validate designs are great. They are a reference point that you can provide to the customer base to convey what the designs look like as a whole. You can go in, reference how components work together as a whole, what firmware versions you need to run, and what those configurations need to look like. They are helpful in time to deliver to customers.

I would like to see programmability into a SaaS-based offering, as I know Cisco's going in a lot of directions with their Intersight application. I would like to know how that will integrate into converged infrastructure onsite, where it can either be the Intersight application running on the FlexPod or a SaaS-based offering on the cloud. Then, how would they maybe integrate some of the NetApp features into Intersight? This is the next step that I want to see taken with the product.

It is a stable environment. The solution is resilient. There is a redundancy that is built inside of the platform, even down to the power. 

You can grow within the environment or you can scale to a different pod architecture. It allows for easy scaling. You can scale within or outside of it. So, it's resilient and scalable, which makes it a great platform.

Technical support is great. 

1. The technical support will do handoff support between the multiple vendors which the customer is working with that. 
2. They have a support level which takes the Level 1 calls. The customer calls into it, and it's a single reach number. The customer has the capability to call in and have the solution or trouble ticket worked on or look into.
3. For partners, they have a support model which allows us to take a Level 1 support call and help the customers out as well. 

There are three support levels that FlexPod works within, which is great.

Once you have a plan, it's around 80 percent planning and 20 percent execution. As long as you follow the CVDs and understand what information is going into them, collecting all the information upfront. 

We are the integrator and do the deployments of the solution.

It has saved us hundreds of man-hours by using this converged infrastructure.

From our customer's perspective, they're not spending much time on troubleshooting, resolutions, etc. They have a solid platform which allows them to run applications, workloads, and have their business running at a top level.

Because of the way they slice things up, you have FlexPod Express, FlexPod Datacenter, and FlexPod Select, which allows you to go small, medium, and large with multiple locations.

• If you have ROBO locations, you can go to Express.
• If you're looking at a converged infrastructure, you can use FlexPod Datacenter.
• You can use FlexPod Select if you need to have that pocketed application which needs top-notch performance.

We work with multiple vendors being a channel partner. We work with all different types: HPE, Dell EMC, and Cisco. We love working with them. Their teams are awesome to work with, and it only makes sense since Cisco's partnered with Netapp. There's not a big stretch in an alliance thing. They have a great partnership together, so there are not competing in the same space, especially when it comes to converged infrastructure.

It is innovative when it comes to compute storage and networking because they are continuously updating the UCS infrastructure and continuously adding new FAS and AFF units into it. They're continuously updating the Cisco Validated Designs (CVDs), so there's definitely innovation which goes into it, almost on a daily basis. They continue to update the number of CVDs available, so it makes our life a lot easier on the sales delivery side. 

For on-premise solutions, it allows our customers to be able to move workloads in and out of the cloud. This allows for the hybrid model. It gives on-premise security, but if they have workloads that require cloud-based applications or containerized applications, then they can the capability of moving their workloads into the cloud. So, it's all about application overloading.

There is a lot of information on www.flexpod.com. I recommend using that as a starting point. There are CVD links there too.