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Director of Data Center Operations at Barry University
Real User
A simple and efficient solution for our DR that has helped reduce our hardware footprint and save costs
Pros and Cons
  • "The most valuable features of this solution are efficiency and simplicity."
  • "We have had some problems with SnapSuite and the replication functionality."

What is our primary use case?

Everything with NetApp right now is our DR and restore strategy. We have all of our VMs installed in an on-premises FlexPod.

We have another filter down in our DR site and everything is replicated using SnapProtect and SnapSuite.

The validated designs for major enterprise applications are very important to our organization. We have to make sure that everything is fully supported, end to end, and that we're not going to have any problems. When people have trouble they resort to finger-pointing and complain about the network, servers, or storage. With the one validated design, we contact NetApp and get support for everything we need.

How has it helped my organization?

This solution has had a serious impact on our organization. How do you measure not having outages? It has allowed us to do business without any interruptions, which means that I can sleep well at night. After the last hurricane, we were completely up once it ended because we just brought up all of the VMs using VMware.

With respect to the history of innovations, the strategy that NetApp has taken with Cloud volumes online, Azure NetApp files, and all of those things, is good. We've already started using cloud volumes online and we're putting in a new solution with NetApp where we're going to be tiering everything off to Azure because we have a huge presence there. For example, we have an SQL server there, and we're going to be replacing the drives that are on SQL with Cloud Volumes Online so that we can leverage efficiencies. Other data, such as shares, are also going to be tiered off to Azure so that we don't have to be using production cycles, production backups and IOPS and everything, locally. We're instead going to send it to cloud storage.

Using FlexPod has absolutely made our staff more efficient.

This solution has increased our application performance, but we have been using this solution since 2003 and no longer keep metrics.

Our data center costs have been reduced because we've been able to shrink our data center. About ten years ago, we were at about one hundred and seventy servers. Now, we're down to eight blades. We've gone from seven racks down to two racks in the data center, and if you think about power, cooling, and everything else, it's a significant saving.

What is most valuable?

The most valuable features of this solution are efficiency and simplicity. You don't have to waste a lot of time managing things.

What needs improvement?

We have had some problems with SnapSuite and the replication functionality.

Buyer's Guide
FlexPod XCS
June 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution since 2003.

What do I think about the stability of the solution?

This solution is extremely stable, rock-solid.

We haven't had any failures, hardware-wise, in several years. The only issues that we have had were with SnapSuite, and it was related to replication. For this issue, we engaged with technical support.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

The unified support for the entire stack is extremely important for us. Anytime we have an issue, even though we haven't had any recently, we need to get it resolved as quickly as possible. Having a single vendor to go to for everything just makes it that much easier.

When we have had to contact technical support, they were very responsive, they follow up, and they take ownership of the issues right away. I would rate them a five out of five. 

Which solution did I use previously and why did I switch?

We have always been using NetApp, although about twelve years ago we went through consolidation. We had Dell storage, some Hitachi, some IBM storage, and then we had a NetApp filer. Our multi-vendor hardware came about from purchasing the cheapest thing that we could get when something else was needed.

When we met with our NetApp rep, they came in and suggested that we consolidate. We had been having trouble with backups, using Syncsort, and they suggested that we move to SnapProtect and get everything on NetApp. They helped us to take everything off of all the other storage, consolidate down to NetApp, and then replace our entire backup solution with SnapSuite and SnapProtect. After that, they made sure that everything would replicate back up to the DR site.

How was the initial setup?

The initial setup of this solution is fairly straightforward. Obviously, you need to know what storage systems are being used, etc, but in general, it is straightforward.

What about the implementation team?

We use Insight, formerly Datalink, to assist us with the maintenance of this solution. They are excellent. They helped with our implementation and they help us to deploy all of the solutions. If we have any questions about designs, where we are going in terms of the roadmap, etc, then between Insight and NetApp they are invaluable when helping us to make decisions.

What was our ROI?

I would say that we have seen ROI, although I do not have numbers to support it.

What other advice do I have?

I am looking forward to using the cloud enablement that they have been working on.

In the last three years, I lost money that was budgeted for capital expenditures, meaning that I have had to give it back because I literally have nothing to buy. We do have operating expenses and we have the capability, but everything that we are doing is moving into Azure, using managed services and software as a service. This means that we've been reducing our hardware footprint significantly. Especially with the efficiencies that NetApp brings, we don't need as much storage space.

My advice for anybody researching this solution is to evaluate your workloads.

NetApp is definitely the way to go.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Consultant at Venn IT solutions
Consultant
A stable and efficient solution for our primary network infrastructure
Pros and Cons
  • "The most valuable feature of this solution is the stability."
  • "I would like to see a more centralized support model."

What is our primary use case?

We have a custom-built FlexPod with a Cisco 6332-16FI and an AH-700.

It is being used as our primary network infrastructure.

The solution’s validated designs are pretty important for major enterprise apps in our organization. We follow them to make sure that we're compliant.

How has it helped my organization?

This solution runs our VMs. Our SQL databases, for example, are in our VMs, so everything is virtualized.

Implementing this solution has made our staff more efficient because once it is built, it's a matter of provisioning additional VMs. It's pretty simplified.

I think that with the new all-flash array, our application performance has been improved.

We did not have very much unplanned downtime before implementing our current solution, so I can't say that our new solution is much different in that regard.

This solution has probably not reduced our data center costs because our previous solution was relatively small. It was just one rack.

What is most valuable?

The most valuable feature of this solution is the stability.

What needs improvement?

I would like to see a more centralized support model.

What do I think about the stability of the solution?

To this point, stability has been good. We have had no downtime since I built this solution.

In our previous FlexPod, I think that both of the UCS-FIs went down during the firmware upgrade. That caused an outage. I do not know all of the details because that was before I joined the company.

What do I think about the scalability of the solution?

We can expand using additional chassis and additional disk shelves.

How are customer service and technical support?

The solution's unified support for the entire stack is beneficial. Basically, it's kind of all-in-one.

The technical support for this solution is ok, although we dislike using the online robot. It's caused delays in us reaching out to a real support engineer.

How was the initial setup?

I built the current FlexPod and it was pretty straightforward.

We had another FlexPod that was built by somebody else. It's easy to build and we are in the process of migrating all of the workloads over. We're always refreshed.

Which other solutions did I evaluate?

I also have experience with Vblock.

What other advice do I have?

We do not use the solution’s storage tiering to the public cloud. We are not using the cloud at all for the moment.

My advice for anybody who is implementing this solution is to engage some type of professional services just to set it up if they are unfamiliar with the technology.

This is a solution that I recommend, and if you're already familiar with other similar technologies then it is pretty simple to put it together.

We do not have the license for NDME yet, and we would like to see how much improvement it is over our current setup.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
FlexPod XCS
June 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer1223427 - PeerSpot reviewer
Cloud Service Engineer at a tech services company with 51-200 employees
Real User
Highly scalable solution that has been very stable
Pros and Cons
  • "The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward."
  • "It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side."

What is our primary use case?

It's a tenant environment. We sell it off to customers who need an environment, depending on the scale of their company, where there might be a couple of servers or 100 to 200 servers.

We are our own cloud provider. We use VMware vCloud Director because we provide that to our customers.

For UCS, we are on version 6.2. For NetApp, we are on 9.5.

How has it helped my organization?

Our private cloud sector of our company has grown exponentially thanks to the ease of deployment of the FlexPod architecture. We are also able to deploy a console to customers who want on-prem environments in a smaller deployment structure with a UCS Mini and direct-attached storage. So, it's helped us exponentially grow the business.

All-flash has helped the company a lot, especially for business critical applications. We found that customers want more performance than ever based on what is out there in the market. We find that innovation and integration with the whole FlexPod design has helped a lot.

What is most valuable?

The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward.

The solution’s validated designs for major enterprise apps in our organization is very important. It helps us to understand what we need to do and deliver, doing it at a supported level for our customers.

What needs improvement?

It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side. For the NetApp side, the upgrade process is quite simple. It's been simplified. So, that's something that could be looked at.

It has gone to HTML5, but it's still quite a bit bland. It still seems a bit like there were some features in the Java version that are quite hard to get into in the HTML5 version of UCS Manager, where you go to a profile and you need to drag it in. You can't move the box across. All the boxes are different sizes. If you have a lot of names, then you can't move it across, which is quite annoying when you're trying to do it.

I would like more with the integration pieces, e.g., more with the REST APIs to be able to access it remotely.

The footprint in the data center is quite large, especially when you scale out. Maybe find some hardware in the future, where if a new blade comes out, then Cisco can say, "Look, we'll buy those blades back off you, and we'll give you this blade for X amount of money." A buyback scheme would be good for hardware, and even NetApp as well. Something like a buyback scheme for blades and stuff moving forward would be good, because I know that they're going to put more power into them. E.g., replacing four blades might equal one blade, which would be awesome, but we are still going to have those four blades around. Maybe having something where it will give you this much money for these blades so we can upgrade. That would be perfect. 

With the upgrading, making that a little bit more streamlined and a bit easier to do, so it doesn't require as many man hours to do. I would like prerequisites for an upgrade.

What do I think about the stability of the solution?

It's very stable. Since we've had it in, knock on wood, it's been absolutely flawless. We've had some issues, but that's to do with the upgrades and mainly with the fabric interconnects, and they can be a bit finicky. They're not as robust. They're robust in a way if you don't touch them, they look fine. But, in the upgrade process, we've had a lot of issues where there would either be corrupted images or they wouldn't upgrade, which would cause one of the switches to fail. Some of that stuff is very worrying. But from a performance perspective, it's worked as it should.

What do I think about the scalability of the solution?

It's highly scalable. It scales really well, but that also comes back to how you want to scale it. In terms of whether you want to add more chassis and if you want to add anything more to that. Then, that comes under the costings of the data center because the chassis are quite big. However, the scalability of it is perfect. We haven't had an issues with it.

How are customer service and technical support?

The technical support is pretty good. I would give it a seven or eight out of 10. A full 10 would be having the automated upgrading, getting them to do the upgrades, as that would take a lot of time off us having to do them. I am sure that there is a team you can get for that support, but it's quite expensive. Maybe that type of support for upgrades can be bundled in when someone buys a FlexPod deployment. Most of our time on the environment is spent on upgrading of the infrastructure.

We have really good support from NetApp. We get really good, really fast support from Cisco, as well. E.g., if there is a failed memory chip in one of the host servers that needs replacements, they are always on time. They send it out when they need to, and if the problem is not resolved, then they move that forward to the next tier.

Which solution did I use previously and why did I switch?

We used NetApp from the start. Before my time, I'm not too sure what they were using. I think before it was just storage on servers, like integrated in. As long as I've been here, I've been using NetApp. 

At the time we went with that solution, public clouds didn't exist. However, knowing that it does integrate with public clouds is an absolute bonus. It's awesome because we're moving towards that type of integration. Knowing this makes our lives a lot easier because we don't have to move from where we are to get to where we want to go. We've already got what we want, which is absolutely amazing. So, it's great.

We are very strong NetApp partners.

How was the initial setup?

The initial setup was straightforward. Complexity was added more from a customer perspective, where you need that custom setup for what they require. With the bundle, we did get to go to training for FlexPod's deployment and that sort of area. That also helped us a lot to understand the nuts and bolts and detail of what it is as well, which helped a lot with that knowledge.

What about the implementation team?

We work with Cisco and NetApp for the deployment. The guides are absolutely intuitive. You go from start to finish, deploying it all in one. In terms of time, we have used them to reference different aspects of how we should set it up if there are custom requirements, because not all deployments are put it in and deploy it as we go. We have had some custom requirements over time, but the initial one was just straight in and cable. It was quite intuitive for us, which was good. We didn't need for anyone to come out and install it.

What was our ROI?

I haven't seen ROI.

From an application point of view, customers have seen an improvement in response times for mainly database-based applications, and the need to have a lot of reads and writes for all-flash storage. The upgrades with the hosts from UCS to the new blades with PASA processes and more memory have also improved.

Which other solutions did I evaluate?

From a flexible deployment and scalability point of view, we got NetApp. From enterprise and beyond, they are doing above and beyond anything that anyone else is doing at the moment.

Cisco are the leaders in LAN technology. With their hardware for unified communication of the UCS bundle, it's so straightforward and easy to set up. It integrates with a lot of other major vendors, which makes our lives a lot easier.

What other advice do I have?

I would definitely support integrating FlexPod within a company, depending on their requirements. Even if it wasn't a a full, flexible deployment, just having a smaller deployment of the UCS Mini with a smaller NetApp for a customer, it is so scalable. You can do it for a smaller customer to an enterprise customer. I would fully support them implementing this into a data center based on their requirements.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward, but there's still a lot of manual overhead that needs to be done. We're installing new chassis or upgrades. Upgrades is a really big one.

We find that the UCS shells are still quite power intensive. Maybe moving forward to the new releases of the blades that they have in their FlexPod deployment, we might be able to change a couple of blades to one blade because the power is exactly the same. They have the same quality of processing and memory. Right now, we find that it does take up a lot of space and power. Hopefully, in the future, once we do go through the upgrade process, pull out the old blades, and whatever we need to replace, we might do that.

I would rate it a nine out of 10. Nothing is perfect. You always have that one percent where you say, "Aw, I wish it was doing this," but at the end of the day, it can't. You're always going to be a bit picky.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1223484 - PeerSpot reviewer
Systems Administrator at a healthcare company with 1,001-5,000 employees
Real User
Decreased unplanned downtime and increased application performance
Pros and Cons
  • "We have significantly less latency now with our imagery."
  • "The solution has not reduced our data center costs."

What is our primary use case?

The primary use case is storage for medical imagery.

How has it helped my organization?

We have significantly less latency now with our imagery.

It certainly has increased the speed of operations.

The solution has made our staff more efficient because it is easier to manage. This has enabled them to spend time on tasks that drive our business forward. From a management perspective, the interface is much easier to use.

What is most valuable?

Reliability and convenience are its most valuable features.

The solution’s validated designs for major enterprise apps in our organization are fairly important. Speed-wise, we are not having any latency issues.

What needs improvement?

The solution has not reduced our data center costs.

What do I think about the stability of the solution?

I have no issues with the stability at all. It's a very stable platform.

The solution has decreased unplanned downtime incidents in our organization by 15 percent.

What do I think about the scalability of the solution?

I'm very impressed with the scalability of the solution. It can be expanded almost infinitely.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Our old solution was horrible and slow. We were using Dell EMC. We switched due to perceived latency.

How was the initial setup?

It was very simple and straightforward. I had it racked within half a day and connected.

What about the implementation team?

For deployment, we used NetApp personnel and a reseller. The experiences with them were good.

What was our ROI?

The solution has improved application performance in our organization by 30 percent.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are about $50,000 per year.

Which other solutions did I evaluate?

Dynamics was on our vendor shortlist. 

We chose FlexPod after consulting with the vendor and NetApp.

What other advice do I have?

Definitely consider NetApp. I would rate the product as a 10 out of 10 because it is fantastic. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223541 - PeerSpot reviewer
Systems Engineer at a healthcare company with 5,001-10,000 employees
Real User
Increases time to do research and process development
Pros and Cons
  • "The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand."
  • "There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful."

What is our primary use case?

We are using for the virtual desktop infrastructure (VDI) for our hospital.

We are using a primary and secondary data center model. We have two locations where one is the primary and the other is the DR.

How has it helped my organization?

Essentially, it's reduced some of the overhead from our team of administrators, so they can focus on other areas.

The solution has simplified infrastructure from edge to core to cloud, which has given us some bandwidth to focus on some other core initiatives that we have.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward. With the administration, it's given us a bit more time to do research and process development, even investing some time in automation.

What is most valuable?

We had everything that we needed to start it, stand it up, and get it working, then develop a proof of concept to see how it works. We could also scale it out to meet our business needs over time.

The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand.

What needs improvement?

There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. 

It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful.

For how long have I used the solution?

We put it in about two and a half years ago.

What do I think about the stability of the solution?

The solution has decreased unplanned downtime incidents in our organization. So far, it's been very stable. We haven't really had any issues with it.

We did have one issue which was related to a misconfiguration with the power that did cause downtime. That was the first issue that we had since we put it in about two and a half years ago.

There was a misconfiguration with the power configuration. This relates to UCS where it was set to the grid incorrectly. Then, based on the population of the blades, it was overpopulated and there was a power issue. One of the circuits was actually connected to a low voltage circuit which caused some issues. With that, we lost almost the entire chassis for a period of time. It was not fun.

What do I think about the scalability of the solution?

It is just a system that we can scale as we need.

The scalability is good. We're in the process of systematically replacing all of the desktop computing environment in our health system with the VDI. Our plan is to take what we have and grow it to meet that need.

How are customer service and technical support?

We have used technical support a few times, mostly just for questions. 

The solution’s unified support for the entire stack is really important. We can't ever find ourselves in a situation where something is down, and it's integrated with another vendor application and we're looking for support, that all the vendors are pointing fingers at each other. One of the requirements that we have for standing up a system like this is that it has this type of support.

Which solution did I use previously and why did I switch?

We had primarily used another vendor for our Tier 1 storage applications, then when the all-flash options came out, they were seemed to be doing better. It was a more reliable, well-developed product. We actually switched when we upgraded our existing arrays to the all-flash offerings that NetApp had.

I wasn't the primary person for a good portion of the time that we've had it. Now that I've taken over that role, I'll be digging into it a lot more.

How was the initial setup?

The setup is complex, but not unreasonable. There is a lot to learn. There is a lot to do to make sure that all of the versioning is compatible. I know NetApp offers some tools if you're not familiar with it or you haven't done it before. I'm not sure that I've seen everything or know all the places to look for that information. So, it can be a little anxiety provoking in that sense.

What about the implementation team?

We have a partner through NetApp who does consulting for us. They came in and helped us configure it. The experience of working with them was good.

What was our ROI?

The main return on investment would be that instead of having to refresh all of our desktop hardware we have been able to go reimage existing machines and use those as thin clients, then also purchase new thin clients rather than buying actual hardware. It also reduces the overhead of having our technicians deploy those systems and maintain them.

If there are cost savings, they are are minimal, whether it's CAPEX or OPE. They balance out, as the vendors get paid one way or another.

What other advice do I have?

Develop a relationship with a partner. Those resources for us have been invaluable.

I would probably rate it about an eight (out of 10). That's just because it does meet the needs, but It's not perfect. Nothing is. There are some features or advertisements about what its capabilities are, but when dig into it or you get down the road, it's not exactly what it was advertised as.

We are experimenting with the solution’s storage tiering to public cloud right now. We haven't really gotten too far into it, but that's something that we're actually looking to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223577 - PeerSpot reviewer
Principal Infrastructure Engineer at a healthcare company with 501-1,000 employees
Real User
Allows managers to provision additional VMs
Pros and Cons
  • "It runs our VMs. Our SQL databases are all on VMs, so everything is virtualized."
  • "We dislike going online with the robot stuff. Many times, it has delayed our reaching out to a real support engineer."

What is our primary use case?

It is our primary on-premise infrastructure.

How has it helped my organization?

It runs our VMs. Our SQL databases are all on VMs, so everything is virtualized.

Once the FlexPod is built, managers provision additional VMs. So, it's pretty simplified.

With the all-flash array, I think it did improve application performance in our organization.

What is most valuable?

The solution’s validated designs for major enterprise apps in our organization are very important. We just followed them to make sure the CVD was compliant or matched to what they designed.

The solution’s unified support for the entire stack is beneficial. It is all in one.

What needs improvement?

I would like to see more of a centralized support model because we have all the FlexPod components and we hand build them. So, if we have issues with one particular stack, we're talking to individual vendors, e.g., for UCS, I have to call Cisco, and for storage, I have to call NetApp.

What do I think about the stability of the solution?

So far, the stability has been good. We haven't had downtime or issues since I built it. 

The old one did have some outages. The old UCS FIs went down during the firmware upgrade.

Our stuff usually doesn't go down, so the unplanned downtime isn't worse or better than before.

What do I think about the scalability of the solution?

Our department is pretty small.

Our models are pretty small. So, we'll be able to expand additional chassis in place, then additional disk shelves.

How are customer service and technical support?

We have had to file tech support cases. Our experience with them is okay. We dislike going online with the robot stuff. Many times, it has delayed our reaching out to a real support engineer.

Which solution did I use previously and why did I switch?

When I came onboard, they had already purchased it. I just put everything together.

How was the initial setup?

The setup is pretty straightforward. 

My recommendation: If you are not familiar with the technology, you probably should engage some type of professional services to set it up.

What about the implementation team?

We hand built our FlexPod environment. It is composed of a Cisco UCS 6332-16UP FI, NetApp AFF A700, and an NDS.

It was easy to build. We had an old FlexPod built by someone else and I built the new one. We're in the process of migrating all the workloads over.

What was our ROI?

It hasn't decreased our data center cost by much. It just one rack replaced by another.

What's my experience with pricing, setup cost, and licensing?

I heard the NVMe stuff is coming around. We don't have that license or that feature yet. So, we probably will try it out and see how much improvement that's over our current setup.

What other advice do I have?

Give it a shot. If you are experienced with other types of technologies already, it's pretty simple to put it together.

I would rate the solution as an eight (out of 10).

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkE8816 - PeerSpot reviewer
Network Engineering Manager at a insurance company with 1,001-5,000 employees
Real User
Flexible, scalable solution for building and managing data centers and hosting customer data
Pros and Cons
  • "The ease of set up is probably the most valuable feature for us."
  • "We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own."

What is our primary use case?

We use FlexPod for customer data center solutions — as well as internal solutions in our data center — to host customer data.

How has it helped my organization?

FlexPod is easier for us to maintain and do build-outs with scalability. We're able to install a lot of the build-outs and service profiles more quickly and it takes a lot less time to have all that stuff set up for the customer. It cuts down on the man-hours it takes to get an implementation done.

What is most valuable?

The ease of setup is probably the most valuable feature for us. When we're bringing out a new solution, it's easy to get everything in the rack. When we need to add into it, later on, it's easier to have all that stuff available and then just adding to the installation as we need to in order to build it out. It's easier to bolt on components that are already created than to make them from scratch or retrofit them or replace components. The integration between the pieces is a lot easier on the setup side, too.

What needs improvement?

There are not really any additional features that I could think of that are not available already. As technology is enhanced, that may change.

What do I think about the stability of the solution?

We don't have any issues with stability as far as the product is concerned. It's solid. Issues are not directly related to the product itself.

What do I think about the scalability of the solution?

We can scale the solution really easily. We've been doing that fluidly. We were probably one of the first Cisco customers to come online when the UCS line came out. We have a lot invested in our architecture and we pass that on to clients.

Scaling is easy to do. We can pretty much have any one of our clients do it on demand.

How are customer service and technical support?

We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own. We have a lot of engineers who can handle that. We spend some time trying to get past tier one when we already know the issue is more complicated in order to get to the support we really need.

How was the initial setup?

The setup is generally pretty easy and faster than most other systems.

What about the implementation team?

We do our own installations as we are the ones who install for clients.

Which other solutions did I evaluate?

We have historically been a really big Cisco partner. We started doing more with hosted client opportunities for data. When they came out with that line, it was something that we moved right into as a natural progression. Once we thought it worked and saw how easy it was to scale it out, we decided to go that way and save a little extra money while scaling out the usage of what we already had in place.

What other advice do I have?

I would probably rate the product as a seven out of ten. The amount of time it saved us on the setup, maintaining the system and the fact that we haven't had to do a whole lot of troubleshooting with it makes it valuable. 

As far as people entertaining the solution, they should go look at their equipment, know what their pain points are and then get in touch with somebody at Cisco. Reach out to an account manager or see a demo. I know when we were first looking at it, an account manager came out to us and brought a systems engineer with him. We had the opportunity to see the solution and they went over the potential benefits in great detail. It was easy for us to see the gain that we would be getting by implementing the product. 

People need to do their own due diligence in researching new solutions. Exploring other solutions is important to determine which particular solution is the best fit. Once you get the possibilities down to two or three solution sets that may work for you, compare them rigorously before committing. One will probably stand out as the best be it because of budget, features, capabilities or application.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1123194 - PeerSpot reviewer
Network Engineer at a tech services company with 1,001-5,000 employees
MSP
Validated designs take the guesswork out of our IaaS
Pros and Cons
  • "The solution can be innovative when it comes to cloud computing storage and networking."
  • "The FlexPod service and support could be improved."

What is our primary use case?

Our primary use case for FlexPod is Infrastructure-as-a-Service (IaaS). We sell multi-tenancy services to our customers.

How has it helped my organization?

We appreciate having the validated designs because it takes the guesswork out of piecing it together. The solution can be innovative when it comes to cloud computing storage and networking.

What is most valuable?

The most valuable features of the solution are reliability, scalability, and support. 

Having the validated designs helps because it takes the guesswork out of piecing it together.

It works well in private and hybrid environments. Multi-cloud, I have yet to see.

The solution saves us engineering time, which translates to savings in money and it streamlines our IT admin.

What needs improvement?

The FlexPod service and support could be improved. The integration of the different storage equipment could be improved because NetApp is the biggest piece and it seems to be well covered, but not so much on the Cisco side.

What do I think about the stability of the solution?

FlexPod has been very stable for us. It is resilient. 

What do I think about the scalability of the solution?

The scalability is one of the key features in this solution.

How are customer service and technical support?

Technical support is reasonably good. It simplifies our support experience.

I don't have as much insight into the NetApp side of it, as compared to the Cisco side.

Which solution did I use previously and why did I switch?

We were looking to build a fully-certified data center to provide our IaaS solution to customers.

How was the initial setup?

I wasn't part of the initial setup. However, I have been part of the expansion and it's very simple.

The deployment time has been reduced, although I cannot say by how much.

What about the implementation team?

We are a system integrator, so we use our in-house team.

Which other solutions did I evaluate?

At the time we deployed FlexPod, there wasn't a whole lot else available other than Vblock.

It just came down to a strong relationship with the key vendors that make up the product, NetApp and Cisco.

What other advice do I have?

The biggest lesson that I have learned, working with this solution, is that it's better to go with something that has been vetted, tested, and designed by people with knowledge, as opposed to trying to go on your own. This is why we chose a certified, validated design.

This product has all of the big players behind it. Overall it works, and the reliability is top-shelf. I don't know what's better.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user