Our primary use case of this solution is for monitoring our logs and infrastructure. We are customers of ELK and I'm a system administrator.
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Has a good UI with good performance although deployment requires multiple applications
Pros and Cons
- "The UI is very nice, and performance wise it's quite good too."
- "The different applications need to be individually deployed."
What is our primary use case?
What is most valuable?
A positive feature of ELK is that it directly interacts with Elasticsearch. The UI is very nice, and performance wise it's quite good too. A key feature is that this is a reasonably priced monitoring solution.
What needs improvement?
We run this solution on multiple servers. ELK has three lanes which comprise a single package made up of Elasticsearch, Logstash, and Kibana. To my mind, this is not efficient because we have to individually deploy the different applications. In contrast, we're able to deploy Splunk with a singe application. Implementing the dashboards is also quite difficult. With Splunk and Nagios it's much easier to directly interact with Elasticsearch. I'd like to see some additional features in the front end which currently make it a bit difficult to implement and it should be simplified.
For how long have I used the solution?
I've been using this solution for six months.
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What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This is a scalable solution, we have eight to 10 users. We had initially planned to expand use of ELK because of its cheap price and the services that are included, but given the difficulty with implementation we've decided to go with Nagios instead.
How are customer service and support?
The technical support people are very knowledgeable but the response time is quite slow which is not very good.
How was the initial setup?
The initial setup of ELK is more difficult than the setup of other monitoring applications. I was able to carry out the deployment alone.
What other advice do I have?
For anyone looking to implement a monitoring product with almost no cost or at a cheaper price, I would suggest the ELK stack. However, it does require a high skill set because of the difficulty with implementation.
I would rate this solution a six out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Technology Operations at a financial services firm with 11-50 employees
Open-source with good community support but number of search queries is limited
Pros and Cons
- "The most valuable feature is the out of the box Kibana."
- "I would like to be able to do correlations between multiple indexes."
What is our primary use case?
I run the function to review the usage for the team and for the organization itself.
We use this product internally and then some of our business relationships with the other businesses that we have, they get their data from our data. It's more for collaborative data reporting that we have with them.
What is most valuable?
The most valuable feature is the out of the box Kibana. You plug it in and start the basic analysis on the data out of the box. This also gives a quick way to check the data and the models to figure out what fits the needs.
What needs improvement?
There are a few things that did not work for us.
When doing a search in a bigger setup, with a huge amount of data where there are several things coming in, it has to be on top of the index that we search.
There could be a way to do a more distributed kind of search. For example, if I have multiple indexes across my applications and if I want to do a correlation between the searches, it is very difficult. From a usage perspective, this is the primary challenge.
I would like to be able to do correlations between multiple indexes. There is a limit on the number of indexes that I can query or do. I can do an all-index search, but it's not theoretically okay on practical terms we cannot do that.
In the next release, I would like to have a correlation between multiple indexes and to be able to save the memory to the disk once we have built the index and it's running.
Once the system is up, it will start building that in memory.
We need to be able to distribute it across or save it to have a faster load time.
We don't make many changes to the data that we are creating, but we would like archived reports and to be able to retrieve those reports to see what is going on. That would be helpful.
Also, if you provide a customer with a report or some archived queries, that the customer is looking at when they are creating, at first it will be slow while putting up their data or subsequently doing it. I want it to be up and running efficiently.
If the memory could be saved and put back into memory as it is, then starts working it would reduce the load time then it will be more efficient from a cost perspective and it will optimize resource usage.
For how long have I used the solution?
I have been familiar with this product for approximately four years.
What do I think about the stability of the solution?
ELK Elasticsearch is stable.
What do I think about the scalability of the solution?
It's scalable, but there are some limitations.
If you are scaling a bit too quickly, you tend to break the applications into different indexes.
The limitations come in when getting the correlation between the applications or the logs.
It is difficult to get the correlations once the indexes have been split.
How are customer service and technical support?
We are using the open-source version, that is installed on-premises.
We have not worried about technical support, but the community is good.
Which solution did I use previously and why did I switch?
Before ELK, we used another solution for internal usage, and also, we used Splunk for different use cases in a different organization altogether.
It wasn't a switch per se, it was a different organization with a different use case.
How was the initial setup?
The initial setup is simple, not too difficult.
Getting the index, doing your models, and putting the data in, correctly, is done more on a trial and error basis. You have to start early and plan it well to get it right.
What's my experience with pricing, setup cost, and licensing?
We are using the open-source version.
We are not looking into the subscription because it's on-premises in-house.
What other advice do I have?
For anyone who is looking into implementing this solution, the only tip is to get your models for the type of actual use that you are looking at upfront in order to have a good run.
I would rate ELK Elasticsearch a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Elastic Search
October 2025
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Founder at a tech services company with 11-50 employees
Offers good search interface and visualization capabilities with good stability
Pros and Cons
- "The initial setup is fairly simple."
- "Elastic Search should provide better guides for developers."
What is our primary use case?
We use Elasticsearch as an alternative to Splunk. It is basically for log monitoring.
What is most valuable?
It's probably a cost-efficient alternative to Splunk. The search interface is nearly the same. When it comes to visualizations, Elastic is a bit better than Splunk.
What needs improvement?
Elastic Search needs better guides for developers. Better guides for development.
For how long have I used the solution?
I have been using it for a year.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It's fairly scalable. I would rate the scalability of this solution a ten out of ten.
There are around five end users using it in my team.
How are customer service and support?
Till date, we did not have any issues with customer service and support. Like, initially, we had issues in accessing the portal. But that was the only issue, but it was resolved pretty quick.
How was the initial setup?
The initial setup is fairly simple. Initially, it was on-prem, but right now, it's on the cloud.
It is pretty easy to integrate as well.
What was our ROI?
It's like, when someone is buidling products for scale, it reduces the time to market.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a seven out of ten, with one being high price and ten being low price. It could be cheaper for certain use cases, but since it gets the job done, no complaints for the pricing.
What other advice do I have?
Overall, I would rate it a nine out of ten. I would definitely recommend it to other users.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO at Kapstone Technological Services LLP
Comes with good performance and stability
Pros and Cons
- "The tool's stability and performance are good."
- "Elastic Search needs to improve its technical support. It should be customer-friendly and have good support."
What is most valuable?
The tool's stability and performance are good.
What needs improvement?
Elastic Search needs to improve its technical support. It should be customer-friendly and have good support.
For how long have I used the solution?
I have been using the product for a year.
What do I think about the stability of the solution?
The tool is stable; I rate it an eight to nine out of ten.
What do I think about the scalability of the solution?
The product is scalable, and I rate it a ten out of ten. My company has three users. We use it regularly.
How was the initial setup?
You need three resources to handle the deployment.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive. Its licensing costs are yearly.
What other advice do I have?
I rate Elastic Search an eight out of ten. You can use the product if you are looking for value for money.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Solutions Architect at a recruiting/HR firm with 1-10 employees
Scalable platform with an easy initial setup process
Pros and Cons
- "We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
- "They could improve some of the platform's infrastructure management capabilities."
What is our primary use case?
We use the product for log analytics and metrics features.
What is most valuable?
We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively.
What needs improvement?
They could improve some of the platform's infrastructure management capabilities. There should be better visualization and insights about the cost of the SaaS services, which are not effective. Additionally, there needs to be more native integrations to merge the data.
For how long have I used the solution?
We have been using Elastic Search for about a year.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is a highly scalable application. We have 15 users in our management team. I rate the scalability an eight out of ten.
Which solution did I use previously and why did I switch?
I have experience working with Splunk in the past.
How was the initial setup?
The initial setup for the SaaS platform is quite easy. We took assistance from an engineer for the onboarding. Thus, it was straightforward for us. However, there could be a better integration with AWS.
I rate the process a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate Elastic Search's pricing an eight out of ten.
What other advice do I have?
By integrating Deepgram insights with the product, we've gained visibility into logging, service behavior, and cost optimization.
I rate Elastic Search a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Integration Architect at a insurance company with 51-200 employees
Helps with log analytics and indexing
Pros and Cons
- "The solution is valuable for log analytics."
- "The solution's integration and configuration are not easy. Not many people know exactly what to do."
What is our primary use case?
We use the solution for search engines and indexing.
What is most valuable?
The solution is valuable for log analytics.
What needs improvement?
The solution's integration and configuration are not easy. Not many people know exactly what to do.
For how long have I used the solution?
I have been working with the product for five years.
How was the initial setup?
The product's deployment took a couple of days to complete.
What about the implementation team?
The product's deployment was done in-house by myself.
What other advice do I have?
I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Secuirty Architect at a insurance company with 10,001+ employees
Valuable detection and correlation features
Pros and Cons
- "The most valuable features are the detection and correlation features."
- "Something that could be improved is better integrations with Cortex and QRadar, for example."
What is our primary use case?
We are internal integrators. We are in the bigger group as of now, but other groups, our clients, are affiliates from our group. They are our internal clients.
The solution is currently on-premises.
I was mostly responsible for the SOC team, and I helped them create the detection rules for the production. I wanted to know how it could be implemented in different kinds of products, like Sentinel.
What is most valuable?
The most valuable features are the detection and correlation features.
What needs improvement?
Something that could be improved is better integrations with Cortex and QRadar, for example.
For how long have I used the solution?
I have been using this solution for no more than one year.
How are customer service and support?
Not really, because I'm not the engineer and so most problems appear during the installations or maintenance and I'm not in developing infrastructure operations.
What's my experience with pricing, setup cost, and licensing?
The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have.
Which other solutions did I evaluate?
I would say that Elasticsearch is better than all the other solutions. QRadar is getting better, but it is still behind Elasticsearch in my opinion.
What other advice do I have?
I would rate this solution 8 out of 10.
I would recommend Elasticsearch if you don't have bigger budget limitations to use other enterprise solutions or if you want to avoid the vendor lock-in.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a tech vendor with 51-200 employees
Reliable, open-source, with good community support, and easy to install
Pros and Cons
- "Elasticsearch includes a graphical user interface (GUI) called Kibana. The GUI features are extremely beneficial to us."
- "Improving machine learning capabilities would be beneficial."
What is our primary use case?
We use ELK Elasticsearch for storing application data logs.
What is most valuable?
Elasticsearch includes a graphical user interface (GUI) called Kibana. The GUI features are extremely beneficial to us.
What needs improvement?
Elasticsearch includes mechanisms for ingesting data into the cluster. So it would be great if those mechanisms could be simplified.
Improving machine learning capabilities would be beneficial.
For how long have I used the solution?
I have been working with ELK Elasticsearch for four years.
We are using the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of ELK Elasticsearch, it's quite reliable.
What do I think about the scalability of the solution?
ELK Elasticsearch is a scalable product
This solution is used by five to ten people in our organization.
ELK Elasticsearch is used on a daily basis.
How are customer service and support?
We have not contacted technical support.
We had a couple of issues that we were able to resolve by looking up the public information that is available on the internet.
There is a lot of community support for this solution.
How was the initial setup?
The initial setup was straightforward and quite simple.
The installation took between six and eight hours to complete.
There is no maintenance required other than regular updates.
What about the implementation team?
We completed the implementation internally.
What's my experience with pricing, setup cost, and licensing?
Although the ELK Elasticsearch software is open-source, we buy the hardware.
What other advice do I have?
The distributed installation is the way to go.
I would rate ELK Elasticsearch a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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