It has helped by notifying me when something happens. I deploy my team to the infrastructure to fix the application. However, receiving alerts before something happens would be more beneficial.
Solution ingenier at Quipux S.A.S do Brasil
Flexible notifications and good alerts with good scalability
Pros and Cons
- "It is a stable and good platform."
- "New Relic could be more flexible, similar to Elasticsearch."
How has it helped my organization?
What is most valuable?
New Relic is very similar to Elasticsearch in functionality; it's easier to use.
What needs improvement?
New Relic could be more flexible, similar to Elasticsearch. It could improve on providing notifications before something happens instead of when something happens.
What do I think about the stability of the solution?
It is a stable and good platform.
Buyer's Guide
Elastic Search
October 2025
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It's scalable. There's no need to worry about the environment. You just configure it, and it runs without issues.
How are customer service and support?
I haven't used their support, however, a colleague I talked to about this platform with has used it.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex. The only part that may require specific knowledge is communicating your cloud environment with New Relic and managing the cloud environment configurations.
What's my experience with pricing, setup cost, and licensing?
Comparing the costs between New Relic and Elasticsearch is difficult as New Relic's cost is for processing metrics, whereas Elasticsearch's cost is for storage.
What other advice do I have?
I recommend New Relic, however, it depends on the specific use case you have. I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a tech services company with 51-200 employees
A competitively priced, fast solution with easy indexing, but room for improvement in the graph and reporting features and network monitoring
Pros and Cons
- "The solution has great scalability."
- "Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved."
What is most valuable?
There are a lot of good things about this solution. First, it is an extremely fast search. We have quite an extensive number of logs, and we can search through billions of documents in just a few minutes, and get the results we're looking for.
The second is easy indexing. We can index almost anything that comes from a log. Anything produced in the system can be ingested in Elastic Search.
What needs improvement?
I want the solution to improve the graph feature because it is a little bit poor. Both the graph feature and the reporting feature are a little bit lacking. The alerting also needs to be improved.
As for new features, I would like to see more on the network monitoring side. I can see that a lot has been done in server management, security, and application. However, I would love to see the same attention given to network management. If we could go and harvest the network information and bring it into Elastic Search, it would be the perfect solution for achieving a NOC and SOC environment.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
We haven't had any stability issues at all. You just have to make sure that you are ingesting the right amount of data and maintaining your cluster by clearing up all of the data regularly. We input some script that tells the solution to drop any data it sees that is older than three months. It's as simple as that, and we're very happy with it.
If you size your nodes properly, and a node drops or there is a problem, the product will still function. Last night, one of the nodes in my cluster crashed. I went in to check it and restarted the node, and the data appeared and everything was fine. I cannot say the same for a lot of other solutions.
What do I think about the scalability of the solution?
The solution has great scalability. We started with one node, then went to three nodes, as recommended by Elastic. We then found ourselves with seven nodes, and eventually 11 nodes. Then we said, "Wait a minute, this is not going well because we keep adding data and running out of storage." That's when we decided to start dropping data after three months.
How are customer service and support?
I've seen a lot of improvement over the last five years. Five years ago, there was a little bit of tech support but it was not great. Recently, I opened some cases and the team gave me answers that included exactly what to do to resolve the problems. This shows that the support team has knowledge. It's not just someone who is sitting in the office and try to figure out the problem. When you give them a problem, they know exactly what's wrong and they'll offer the precise solution that will solve the problem. We have seen a lot of improvements in the last six months. I would rate the technical support as a four out of five because they are very knowledgeable.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup process as a five out of five because it's the easiest product I've ever dealt with. When it needs to be upgraded, you just tell it to upgrade and the solution does it for you.
What's my experience with pricing, setup cost, and licensing?
We started with the open-source version and the price increases as you add nodes because it's node-based. The price kept increasing, so we decided to buy a license to get all the features and manage the clusters more efficiently. The price of Elastic Enterprise is very, very competitive. I think it was around $700. It was very cheap for our budget. We have other solutions from other vendors that are way more expensive.
The beauty of Elastic Search is that it's based on an open-source solution, so even if you don't want to keep your license, you can just switch it off and go back to the open-source version. You'll lose some of the features, but your data will still be there, and you'll still be able to manipulate it.
You can scale the pricing up and down, which is great flexibility for us because we are a government organization. When it comes to invoicing and payment, the government is a little slow. For example, we found that our license expired on December 31st, but the vendor still hadn't been paid, so they would not issue us a new license. We switched our license off and went back to open source mode until we were able to get our license again and switch back to Enterprise.
What other advice do I have?
One time, we had a remote customer who was complaining about response time, and we couldn't figure out where the problem was located. We created a small setup, just one node of Elastic Search, and we started using it to ingest the network traffic that was going from that customer to our main site. Once we started ingesting the network traffic, we saw exactly what the problem was. We were able to solve the problem, and it only took us an hour.
What sets this solution apart from its competitors is the innovation. For example, look at the number of releases they're doing. About every three to six months, you have a new release with new features, and it's great. The good thing is that even if you don't like the innovation, you still follow an upgrade line, which means you don't lose anything from the past. You just keep getting new stuff pumped into Elastic Search. As a result, it's becoming more like an overall operational solution, when before, it was just a place where you dumped your logs.
My advice to new users of this solution is to start with a specific use case that's a simple or complicated problem that you want to address. Start with that use case, address it straight away, and keep expanding. For example, we started with a network traffic use case, then expanded into Syslog management of a network device. Next, we expanded to an event management server, and then we went into application management. Now we are in security logs, and it keeps expanding.
I would rate this solution as a seven out of ten because there is still a lot missing regarding network management. Also, machine learning is still not clear to me. A lot of the things in machine learning can be addressed straight away with other features, like a watcher or alerting. At this point, I don't see the benefit of machine learning when it comes to IT infrastructure.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Elastic Search
October 2025
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
General Manager at Andes Tecnología y Consultoría Ltda.
Helpful in making calculations and monitoring variables, but there is a lack of technical people with experience
Pros and Cons
- "A nonstructured database that can manage large amounts of nonstructured data."
- "There is a lack of technical people to develop, implement and optimize equipment operation and web queries."
What is our primary use case?
Elastic Enterprise Search is the repository for time series and data from the onsite instrument that monitors variables in our mining infrastructure called tailing dams. We monitor the tailing dams' physical stability and take the information from the sales force and manual data introduced by the operators. The system captures the information in the Elastic Enterprise Searchtime series, and we make calculations and trigger events and alerts based on those calculations. We save them as well as the events and alert times.
What is most valuable?
Elastic Enterprise Search is a nonstructured database that can manage large amounts of nonstructured data. We also use a structured SQL database. I am unsure why our technical people selected Elastic Enterprise Search. The people that started the project selected open-source software and recommended the ETC component required in the system architecture. The Elastic Enterprise Search has been defined from the beginning of the project and fulfills the project's requirements. However, there is a lack of technical people to develop, implement and optimize equipment operation and web queries. This may be a problem with the provider, and they currently lack the resource to optimize the performance of the database.
What needs improvement?
Finding skilled people to work with Elastic Enterprise Search in the project team has been difficult. This may be because the development team has not considered it. It is important to improve the database performance because there is a large amount of data and the optimization of the queries and the system's performance are very important.
We also use three other databases, MinIO, PostgreSQL and PostgreSQL. We have a very skilled person on our team that knows how to use all these products. However, he's not responsible for optimization because it's the responsibility of the Indian provider that has to develop the application.
What do I think about the stability of the solution?
It is fairly stable.
What do I think about the scalability of the solution?
It is a scalable solution. 70 people are working with this solution in the project, 35 on the development team and 20 backend people. We are working on the development, but it's part of the service that the Indian company has to provide. There are about 50 people on their development team who deal with all the development, infrastructure implementation, architecture definition and implementation of the software stack. We are the counterpart of that company.
What's my experience with pricing, setup cost, and licensing?
Since it is open-source, we don't pay licensing fees. In the development and QA environment, we don't pay anything. We, however, have to pay for all the software, subscription, pre-protection and protection.
What other advice do I have?
I rate this solution a seven out of ten. Because it is open-source, there is no technical support provided by the vendor, so we are moving to enterprise subscriptions for each of these products. We are allowed free licenses and implement enterprise or commercial licenses and the production of protections.
An original criterion selects the software stack because they have to be good tools, but they all have to be open-source. Nobody considers it because the original team that started the project worked in an investigation organization and was closer to open-source software.
They are not clear regarding the support of their solution when they go into production. That's why we are updating the licenses to interpret license subscriptions and assume their support for each software component.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive VP Operation Aqua + South East Asia at a manufacturing company with 10,001+ employees
Useful log searching, highly scalable, and reliable
Pros and Cons
- "The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
- "Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful."
What is our primary use case?
We are using Elastic Enterprise Search for monitoring and alerting. It will look for any kind of possible error that is on the infrastructure side and give notifications.
What is most valuable?
The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs.
What needs improvement?
Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful.
In the next release, they could improve on the scheduling and alert features.
For how long have I used the solution?
I have been using Elastic Enterprise Search for a couple of years.
What do I think about the stability of the solution?
Elastic Enterprise Search is stable.
What do I think about the scalability of the solution?
Everything is managed by Amazon AWS, making Elastic Enterprise Search highly scalable.
We have approximately eight engineers using this solution in my company.
How are customer service and support?
I have not contacted support.
How was the initial setup?
The initial setup of Elastic Enterprise Search was straightforward.
What about the implementation team?
We did the implementation of Elastic Enterprise Search in-house with one person and it was up and running within a couple of days. There is detailed documentation that helped us.
There is fine-tuning needed, but that's never-ending because every time you add a new server, features, or tools inside you have to tune it a little bit better for the alerts.
What other advice do I have?
Elastic Enterprise Search is an open-source solution.
I rate Elastic Enterprise Search a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IBM MQ Specialist / Administrator at a financial services firm with 10,001+ employees
Useful log visualizations and highly stable
Pros and Cons
- "The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server."
- "Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI."
What is our primary use case?
I am using Elastic Enterprise Search for the visualization of logs.
What is most valuable?
The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server.
What needs improvement?
Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI.
For how long have I used the solution?
I have been using Elastic Enterprise Search for two years.
What do I think about the stability of the solution?
Elastic Enterprise Search has been a stable solution for me for the whole time I have been using it.
What do I think about the scalability of the solution?
I am using Elastic Enterprise Search on-premise and it cannot scale. However, they do have a cloud option.
We have approximately 100 people using this solution in my organization. We use it on a daily basis.
Which solution did I use previously and why did I switch?
I have not used other similar solutions to Elastic Enterprise Search.
How was the initial setup?
The setup of Elastic Enterprise Search is not normally easy but I was running it on top of Docker which made it easy.
I rate the initial setup of Elastic Enterprise Search a three out of five.
What about the implementation team?
I have configured the solution myself and it has provided me with what I want. I do maintenance of the solution once every other week.
What's my experience with pricing, setup cost, and licensing?
The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive.
Which other solutions did I evaluate?
We chose Elastic Enterprise Search over other solutions because the interface was easy to use.
What other advice do I have?
I rate Elastic Enterprise Search a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Domain Specialist Team Leader at a retailer with 1,001-5,000 employees
A log database that can be used to see the logs better
Pros and Cons
- "The most valuable feature of the solution is its utility and usefulness."
- "I would like to see more integration for the solution with different platforms."
What is our primary use case?
The solution is a dashboarding tool that's useful for DevOps engineers for monitoring. The solution is like a log database. You can ingest into it anything you want and then find the value of the things you ingest. The solution can also be used to make reports.
What is most valuable?
The most valuable feature of the solution is its utility and usefulness. I use the solution to see the logs better or the error explained. The solution allows us to be more on top of the alerts for the logs. The solution makes passing of the logs easier and faster.
What needs improvement?
I would like to see more integration for the solution with different platforms. Sometimes, it's hard to understand what you need to send to Elastic Search.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
Elastic Search is a stable solution.
What do I think about the scalability of the solution?
More than 50 users are using the solution in our organization.
What other advice do I have?
We use the solution's live data analysis for operations purposes. The solution also has a monitoring aspect. ElasticSearch is like a middleman between the PRTG and ITSM tools. It is easier to pass the information about the metrics or the full logs of the cloud platform you are ingesting in the solution instead of giving the output to PRTG.
The solution is deployed on the cloud in our organization. Elastic Search is something that comes after the projects are done. After implementing the project, we use the solution to have that project monitored. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Neokod ARGE Yazılım Ltd.Şti.
A highly scalable and powerful tool that provides excellent indexing features
Pros and Cons
- "Data indexing of historical data is the most beneficial feature of the product."
- "The solution must provide AI integrations."
How has it helped my organization?
We have data in different databases. One is a relational database, and another is NoSQL. They are different services. They host document-like data. We used Elastic to convert the data structurally. We used Elastic as a multi-service search engine. It is a good solution. It is too powerful.
What is most valuable?
I would advise anyone to use the product. It is good. Data indexing of historical data is the most beneficial feature of the product.
What needs improvement?
The solution must provide AI integrations. I could direct my data flow to my AI tools if I use Elastic for IoT data.
For how long have I used the solution?
I have been using the solution since 2007.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
The solution provides powerful scalability. I rate the scalability a ten out of ten. Our clients are medium-sized businesses.
How are customer service and support?
I do not need technical support because the product works well.
How was the initial setup?
The initial setup was very easy. I rate the ease of setup an eight out of ten. The setup can be done within minutes.
What's my experience with pricing, setup cost, and licensing?
I use the community version. The premium license is expensive. I rate the tool’s pricing an eight out of ten.
What other advice do I have?
With the power of Kibana, we can easily and dynamically analyze and summarize our log data. The internet has information about all the technical solutions. I bought some courses from Udemy for Elastic Search. I also got some documents from Elastic Search. The documentation for Java is very good. It was sufficient to learn as a developer.
I could integrate my products to Elastic Search easily. I use the default index for my solution, and it works very well. Elastic’s indexing policies are very good. I do not need any indexed operations for my solution. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Data Engineer at Behsazan Mellat
Can search large amounts of data across multiple systems, and is easily scalable, but needs better automapping
Pros and Cons
- "The forced merge and forced resonate features reduce the data size increasing reliability."
- "The one area that can use improvement is the automapping of fields."
What is our primary use case?
The primary use case of this solution is to search large amounts of data across multiple systems.
How has it helped my organization?
The solution has improved our organization by allowing us to quickly search data from multiple systems saving valuable time.
What is most valuable?
The most valuable features are full-text search, the ability to index large amounts of data, map data in areas that are not fully structured, and scaling out.
What needs improvement?
The one area that can use improvement is the automapping of fields.
This may have been improved in the latest version.
For how long have I used the solution?
I have been using the solution for a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easily scalable.
How are customer service and support?
There has not been a need to use customer service or support because of the vast amount of reliable forums available online.
How was the initial setup?
The initial setup is straightforward. If you understand Linux you can deploy in a couple of days.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
To access all the features available you require both the open source license and the production license.
What other advice do I have?
I rate the solution seven out of ten.
In cases where the memory of the nodes is exceeded, you will need to manually step in to delete some data, otherwise, the solution maintains itself automatically with little need for human intervention.
The forced merge and forced resonate features reduce the data size, increasing reliability.
The open source license is not enough when dealing with a large amount of data. The production license is required when you have larger requirements.
I recommend the solution to anyone who needs to integrate a lot of old systems into a data lake.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2025
Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
MuleSoft Anypoint Platform
PostgreSQL
AWS Glue
Palantir Foundry
Chroma
Amazon OpenSearch Service
Microsoft Azure Cosmos DB
Denodo
Milvus
LanceDB
Qdrant
Pinecone
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the advantages of ELK over Splunk?
- Splunk vs. Elastic Stack
- How to install an Elasticsearch cluster (with security enabled) on OpenShift?
- What would you choose for observability: Grafana observability platform or ELK stack?
- Alternatives to Google Search Appliance?
- When evaluating Indexing, what aspect do you think is the most important to look for?



















