Director at a tech services company with 11-50 employees
Real User
Top 20Leaderboard
Highly scalable and useful for SNMP monitoring
Pros and Cons
  • "Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
  • "DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."

What is our primary use case?

The primary use case of DX Spectrum is for monitoring and network fault management. If you have a carrier or a large-scale network and you would like to monitor it, DX Spectrum is one of the best solutions on the market. 

This is an on-prem solution. 

What is most valuable?

Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution. 

What needs improvement?

DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support. 

As for additional features, they release changes quarterly. Right now, the only thing I would like is Turkish support. 

For how long have I used the solution?

We have been providing this solution to customers for over 10 years. 

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DX Spectrum
May 2024
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What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

DX Spectrum is highly scalable, which is why they are used by the biggest ISPs and carriers in Turkey. 

How are customer service and support?

Their tech support is very good. 

How was the initial setup?

The initial setup depends on the implementation, but it normally takes a couple of days to a week. It depends on the size of the project. 

What about the implementation team?

We implement this solution for customers. We are currently providing professional services to four customers. In Turkey, there are probably more than ten customers that use DX Spectrum. 

What's my experience with pricing, setup cost, and licensing?

There is actually no base Spectrum product—it becomes DX NetOps. It's part of the product family, and Broadcom changed its name. New customers cannot buy DX Spectrum, they can buy DX NetOps, and Spectrum is a part of that family. 

What other advice do I have?

I rate DX Spectrum a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Operations & Delivery Head for TSB Bank at a tech services company with 501-1,000 employees
Real User
Good health checks help to identify infrastructure performance, good drill-down features, and easy to set up
Pros and Cons
  • "The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
  • "Integration with some other tools, and integration with some Network Packet Broker, need some improvement."

What is our primary use case?

The primary use case of this solution is for Network Monitoring.

What is most valuable?

The most valuable feature is the availability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure. This allows us to identify the performance of the infrastructure.

What needs improvement?

Integration with some other tools, and integration with some Network Packet Broker, need some improvement.

For how long have I used the solution?

We have been using DX Spectrum for approximately nine months.

What do I think about the stability of the solution?

This solution is stable. We have not experienced any outages.

What do I think about the scalability of the solution?

It's a cloud solution, so it's scalable.

How are customer service and technical support?

We have not contacted technical support yet.

Which solution did I use previously and why did I switch?

We are also using Microsoft Network Node Manager.

The main difference is the availability to do the health-check on not only the devices but also some application services. These are in addition to the infrastructure, and with Network Node Manager, it's more based on infrastructure.

Also, the Drill down feature that DX Spectrum provides is something the Network Node Manager typically cannot do, as well as to drill down on a specific case or on a specific device.

That's also a really good feature of DX Spectrum.

How was the initial setup?

The initial setup was quite straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is very high.

It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than this one.

It would make sense to have some kind of corporate license with some additional flexibility.

Which other solutions did I evaluate?

We evaluated SolarWinds and Azure.

What other advice do I have?

We are still looking at other solutions to increase the capacity of the devices that are being monitored with DX Spectrum.

We have a small set of devices being monitored and we are running a project to try to duplicate the monitoring on those devices.

DX Spectrum has been great for us. It's the strongest available, the main problem is the pricing, but it's in accordance with the features.

I can recommend this solution to others who are interested in using it. 

I would rate DX Spectrum an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
DX Spectrum
May 2024
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IT Architect at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Extremely stable and has good cross analysis features
Pros and Cons
  • "I have found the cross analysis feature to be the most valuable."
  • "For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."

What is our primary use case?

We actually service providers for CA Spectrum. If we create a solution for a customer with this type of API, we use CA Spectrum to monitor this API.

What is most valuable?

I have found the cross-analysis feature to be the most valuable. The many alerts you get have an impact on the connectivity, so you need a very good correlation for layer 1, layer 2, layer 3, and layer 4, layered at the understanding of the technology, which locates the spectrum. It's really unique in this type of solution.

For how long have I used the solution?

We have been using CA Spectrum for over 15 years, I think.

What do I think about the stability of the solution?

The stability is very good - the best we've seen in the market.

What do I think about the scalability of the solution?

It is very scalable. We scale to up to 50,000 devices or so. That's the sizing we usually pulse. And we haven't had any issues so far.

How are customer service and technical support?

We thought that because we are not beginners anymore, we have very high expertise ourselves, so we usually take a second-class support approach or we fix it ourselves. But when it's more complex, it takes a little bit more time.

How was the initial setup?

For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with. So it's not the tool, it's the domain expertise. We need optimized implementation.

Time for deployment really depends on the size of the domain. It can be done in half a day, or it can take you up to eight months or even longer. So it depends on the domain complexity. And then it's not building an application itself; you have to design first, and that is the biggest chunk. It costs you eight percent. So if the design is done properly, then the building is already configurated. There are still a lot of app ports that can be done to help us out.

What other advice do I have?

We going more for a solidified network so we need some improvement there, based on the current level of support for our network. And a more detailed integration with NetFlow data is important for us as well. I also feel that the CIS lock-based correlation needs to be developed as well. So on a scale from one to 10, I will rate CA Spectrum an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
PeerSpot user
Deputy Leader/Network management specialist of cNMS at a tech services company with 10,001+ employees
Real User
It is the perfect monitoring solution for customers' devices but the incident management needs to be improved.

What is most valuable?

It is the perfect monitoring solution for customers' devices. Searching and locating of the reported device is very easy. The Discovery option is very great and fast solution to model a very huge network and also small networks.

How has it helped my organization?

It has improved our reaction time for incident management.

What needs improvement?

ITIL -

  • Incident management
  • Automation
  • Connection between Spectrum and some standardized incident tools

For how long have I used the solution?

Currently I have been working with this product for five years

What was my experience with deployment of the solution?

Not really. Every tool has some strong and weak areas and they need to be tuned up from the beginning.For this we have the vendor support.

What do I think about the stability of the solution?

No, I don't think so. Every unstable state has been caused by an incorrect configuration, by overloading, or by hardware failure.

What do I think about the scalability of the solution?

It is a network infrastructure management software for device monitoring. I didn't meet with issues regarding the scalability as everything could be set up or configured.

How are customer service and technical support?

Customer Service:

8/10 as I am well informed about any changes with the software or training as I am a technician.

Technical Support:

7-8/10 but sometimes I think that technical support could be more flexible.

Which solution did I use previously and why did I switch?

No, I didn't use a different solution. I just have some skills with other umbrella tools, where I was able to see a behaviour and processes which are needed for operation.

How was the initial setup?

It's hard to say as every time it is a big challenge to implement any kind of the tool on our systems or improve them once in production. During the whole process we are faced with many more different situations. For this reason we have a testing environment. After the initial setup in the testing environment is complete, we are able to proceed onto the production process which is easier to do because because of the experience in the test environment.

What about the implementation team?

Yes, the first time we have implemented it we used our vendors support, and I am rating the person as 10/10 as they performed an excellent job!

What other advice do I have?

I see many advantages for using this software except if you need it as a home solution.

When I started many years ago with the Spectrum, we did an initial screen of the application with a picture of my ca, Means the customization is possible with many ways.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Peter,

Thanks for your feedback. Just a few thoughts. SILENT install shall help in automation -- Connection between other applications, SBGW for south bound operations and notifier for north bound operations - other than native OOB integrations available.

Cheers!
Shriram.

it_user874995 - PeerSpot reviewer
Support Engineer Management Area at Acuntia
User
Easy to understand and determine when and/or where the network is failing
Pros and Cons
  • "It is easy to understand and determine when and/or where the network is failing."
  • "Make it easier to certify devices."

What is our primary use case?

The primary use case is to monitor networks.

How has it helped my organization?

It is easy to understand and determine when and/or where the network is failing. 

What is most valuable?

All the features are working fine.

What needs improvement?

Make it easier to certify devices. 

For how long have I used the solution?

More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
PeerSpot user
it_user405477 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Consultant
Powerful fault management platform which integrates with CA's other products.

Valuable Features:

I like the flexibility CA Spectrum offers to model networks with devices and different locations and technologies. 

It is easy to use and offers a lot out-of-the-box features (i.e. multi-vendor support, network discovery). 

If necessary there are also APIs to develop our own integrations.

Improvements to My Organization:

Spectrum admins mostly enjoy having a powerful fault management platform which also lines up and integrates with the other software products they are using, i.e. trouble ticketing system and performance management solutions.

Room for Improvement:

There is still room for improvement for mobile clients like tablets and smartphones. Most of the functionality can only be used with the Java client.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability. Especially with the latest release, the scalability was improved which allows support for huge networks with a small number of CA Spectrum servers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Our company is a business and integration partner of CA.
PeerSpot user
it_user779115 - PeerSpot reviewer
Senior Technology Architect at a tech company with 10,001+ employees
Consultant
It is very stable. We have not had any major issues in over 10 years.
Pros and Cons
  • "​It covers a lot of different types of hardware. It can do a lot and saves us time.​"
  • "It is very stable. We have not had any major issues in over 10 years."
  • "A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."

What is our primary use case?

Monitoring our network devices and our weighing devices out to our clients. It is an awesome product. It works really well.

How has it helped my organization?

It covers a lot of different types of hardware. It can do a lot and saves us time.

What is most valuable?

The breath of the product.

What needs improvement?

A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics. 

They are separate products. There is some integration recently of the two, but not really at what I will say at the analytics level to tie the two, from one problem to the other. 

What do I think about the stability of the solution?

It is very stable. We have not had any major issues in over 10 years.

What do I think about the scalability of the solution?

It scales really well.

How is customer service and technical support?

I have not used technical support, but other people on my team have. I have not heard anything negative about the support.

How was the initial setup?

I was not involved in the initial setup.

What other advice do I have?

I would consider this at the top for doing this type of monitoring.

Sometimes it can be overly complex, but at the same time, it does give you a lot of capabilities. It is complex in just the varieties and the capabilities it has.

Most important criteria when selecting a vendor: Combination of meeting the requirements and the cost.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user345651 - PeerSpot reviewer
Software Engineer at Simac Techniek NV
Consultant
You can add scripting and export results to an external database, which makes it easy to use and sort the information in a way that can be helpful to you.

What is most valuable?

It's easy to implement. I've used it for 15 years so I may be biased, but that's also a testament to how easy it is to use.

It's also very configurable. You can add features as you'd like. For example, you can easily add new alerts and watch lists. We can easily certify new devices and watch the behavior of these new devices out of the box.

How has it helped my organization?

You can add scripting and export results to an external database. It makes it easy to use and sort the information in a way that can be helpful to you. I could go on for a week about it.

What needs improvement?

Currently I'm happy they went to 64 bit, which has just finished. I haven't thought about other improvements; maybe better reporting. Currently, it's using BOXI/CABI, which is terrible as it’s unclear and I don’t like this.

For how long have I used the solution?

I've used it for 15 years. We use Spectrum on the network infrastructure for five to six clients. We also sell it as an integrator to other clients as well.

What do I think about the stability of the solution?

It’s very, very stable which is the core benefit, and it’s also very easy to maintain. It doesn’t need much maintenance once it's set up. The strongest point of the product is it's stability.

Last year they didn't do a lot of development, and when they did it, it wasn’t secure enough. Each version took a long time to be stable, but it's gotten much better. Now it's totally stable, but 9 wasn't stable. 9.4.0 wasn’t stable, but 9.4.1 is. Overall, version 9 has been great.

What do I think about the scalability of the solution?

It's quite scalable. You can easily set up a distributed environment with more than one central server. We currently have it scaled up to 5000 devices on one central server (high for Belgium), and once they release v10.1 it'll be even higher, I've heard.

How are customer service and technical support?

We're very happy with the technical support. Once, I wasn't that happy, but now I've taken technical sessions with them and they've been helpful. Many technical engineers who are assigned to me actually know me to some degree, but this is for their product. Performance management wasn’t as good, and their service for this is superior.

Which solution did I use previously and why did I switch?

Before we were using the HP solution, but then CA bought them. We like this vendor becuase of the strong network management system. So, what’s important to me is particularly the product more than the vendor. Vendors that integrate would be a nice plus. That’s the main reason we initially actually stayed with CA because the products can talk to each other, which has a good flow.

How was the initial setup?

This is my job – to start form nothing and then help others set up. I also help others use it as well, so I scale it up for myself and others, and CA has been helpful.

What other advice do I have?

Get an overall perspective. CA is helpful and you should be willing to talk to them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.