Principal WFM Consultant at a tech services company with 501-1,000 employees
Consultant
Top 20Leaderboard
It helps us effectively manage overtime and payroll, saving us so much money
Pros and Cons
  • "Configuring your HR policies and rules is straightforward."
  • "Dayforce has its gaps like every HR system, but nothing comes to mind at the moment."

What is our primary use case?

We are a consulting company with multiple clients and several thousand employees. Dayforce is a central place to store all HR-related things. It covers HR data, payroll, and various HR modules. 

How has it helped my organization?

The biggest benefit is the integration of payroll data. It helps us effectively manage overtime and payroll, saving us so much money.

What is most valuable?

Configuring your HR policies and rules is straightforward. 

What needs improvement?

Dayforce has its gaps like every HR system, but nothing comes to mind at the moment. 

Buyer's Guide
Dayforce HCM
May 2024
Learn what your peers think about Dayforce HCM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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For how long have I used the solution?

I have used Dayforce HCM for about three years.

What do I think about the scalability of the solution?

Dayforce is scalable. 

How are customer service and support?

Ceridian support is excellent. They've built a relationship with us, and there's a structure in place. 

How was the initial setup?

Setting up Dayforce isn't difficult. It depends on who does the implementation, but we get a lot of guidance. I have no issue because I've done it before, and it has built-in tools to help you implement it. It can be deployed in-house or with the help of a third-party consultant. It depends on the client's requirements. 

What was our ROI?

Dayforce is worth what we pay for it. If someone is late or absent, you can account for it. We save overtime and other payroll costs at the end of the month.

What other advice do I have?

I rate Ceridian Dayforce HCM nine out of 10. If you get the payroll policies set correctly, Dayforce requires no manual intervention, so you save on admin costs. When using Dayforce, the critical thing is to get your project team organized and have all the resources you need to operate it because it requires some work. You need to incorporate training and change management to make this project successful. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Benefits Manager at Portfolio Recovery Associates, Inc.
Real User
Our employee benefits enrollment is managed through it, which makes for a limited manual process
Pros and Cons
  • "Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
  • "Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."

What is our primary use case?

We implemented Time and Attendance, Going live with Payroll, Benefits, Recruiting, Onboarding, and Performance Management. We needed a comprehensive HR software solution, and we found it with Ceridian Dayforce. 

What is most valuable?

As the HR Benefits Director, the benefits module is my favorite. The ACA Tracking, FMLA, and COBRA management are on point. With our previous software management program, we were required to manage our processes manually exposing the company to possible costly penalties. Now, our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process.

What needs improvement?

Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

Our previous software provided us with many false promises. They "sold" us in scheduling, however underdelivered.  

Ceridian Dayforce offers a solution with Time & Attendance scheduling, and the software fit our needs. Previously, we managed two software programs, having double entry for almost two years, before moving to the complete HR software package offered by Ceridian Dayforce.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dayforce HCM
May 2024
Learn what your peers think about Dayforce HCM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.
Human Resources Advisor at a tech services company with 1,001-5,000 employees
MSP
Top 5Leaderboard
Helps with HR functions like payroll, performance management, and time tracking
Pros and Cons
  • "We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
  • "I would like the solution to improve its customer service communication."

What is our primary use case?

We use the solution for typical HR functions like payroll, performance management, and time tracking. 

What is most valuable?

We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden.

What needs improvement?

I would like the solution to improve its customer service communication. 

What do I think about the stability of the solution?

The solution is stable but we had a couple of issues periodically that weren't constant interruptions. 

What do I think about the scalability of the solution?

The solution is very scalable since we can have hundreds of employees as users. My company had 120 users for the product. 

What other advice do I have?

I would rate the product a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Supervisor, Payroll, Benefits and Pension at Spicers Canada
Vendor
We have been able to automate many of our manual processes
Pros and Cons
  • "It provides real-time information with great reports."
  • "We have been able to automate many of our manual processes."
  • "I would like to see more built-in forms. This would save a lot of time during the year-end process."

What is our primary use case?

We use it for payroll and HR. We also use it for the mobile app. 

User experience is great for managers, employees, and the admin.

How has it helped my organization?

It is very user-friendly. It provides real-time information with great reports. We have been able to automate many of our manual processes. 

What is most valuable?

  • Reporting
  • I can pull anything out of Dayforce.
  • It has made my job so much easier. This is its best feature.

What needs improvement?

I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cheryl Wampler - PeerSpot reviewer
Cheryl WamplerHR Director - Americas at Tech International
User

The use of the timesheets allow for real time information. Both the organization Manager/HR/Payroll and the employee can view the timesheet at any time in the process.

This allows for accuracy, along with saving time, paper, money, etc. The time away from work feature allows for us to utilize the reports on who has requested time away so we can schedule accordingly.

Having one HCM system allows us to pull data as needed for various reports. We can also schedule reports for ourselves and others who have a need to know.

Human Resources Manager at Keilhauer
Real User
Integrated time and attendance system is good, but many features require costly upgrades
Pros and Cons
  • "The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems."
  • "Many things are presented as though they will be included with the system but then require costly upgrades."

What is our primary use case?

This system is our main HRIS and payroll provider. We have two separate payrolls, one for our hourly staff and one for our salaried staff. 

How has it helped my organization?

Cloud-based systems are more convenient than the previous desktop system we used. The system still has a lot of bugs that need to be fixed, but it seems as though all of the payroll providers have similar issues. 

What is most valuable?

The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems. 

What needs improvement?

The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades.

Our implementations have been terrible. It's all smoke and mirrors. 

For how long have I used the solution?

We've been using Ceridian for about eight years, but we switched to the HCM system about four years ago. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user840498 - PeerSpot reviewer
Accounting Clerk/Payroll Administrator
User
Statutory holiday pay is calculated automatically
Pros and Cons
  • "Statutory holiday pay is calculated automatically."
  • "It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
  • "The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system."
  • "It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."

What is our primary use case?

It is used for payroll and human resources applications. The Document Manager module is also used for scheduling and its time clock.

How has it helped my organization?

It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll.

What is most valuable?

The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system.  Statutory holiday pay is also calculated automatically.

What needs improvement?

It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rita Novak - PeerSpot reviewer
Rita NovakHuman Resources Manager at Camex Equipment Sales & Rentals
Real User

Dayforce HCM has made our payroll processing much more accurate and time efficient.

Buyer's Guide
Download our free Dayforce HCM Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Dayforce HCM Report and get advice and tips from experienced pros sharing their opinions.