TitanHQ SpamTitan vs Webroot Advanced Email Encryption powered by Zix comparison

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Executive Summary

We performed a comparison between TitanHQ SpamTitan and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself.""Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""The email protection is excellent, especially in terms of anti-phishing policies.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat.""Does a thorough job of examining email and URLs for malicious content."

More Microsoft Defender for Office 365 Pros →

"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed.""Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product.""What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked.""URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want.""I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution.""It's cut down on our amount of spam.""We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find.""The standout features include the anti-phishing feature, which is particularly advantageous as far as our clients are concerned; it was a very welcome addition for many of them."

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"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."

More Webroot Advanced Email Encryption powered by Zix Pros →

Cons
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""You should be able to deploy Defender for every subscription without the need to add servers.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""We need to be able to whitelist data at the backend.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."

More Microsoft Defender for Office 365 Cons →

"There is room for improvement in automation; better wizards for deployment, for example.""If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker.""We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why""One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that.""There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see.""They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier.""The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive.""It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."

More TitanHQ SpamTitan Cons →

"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."

More Webroot Advanced Email Encryption powered by Zix Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

  • "In terms of pricing, I believe they provide excellent value."
  • More Webroot Advanced Email Encryption powered by Zix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Ask a question

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    Comparisons
    Also Known As
    MS Defender for Office 365
    Zix Email Encryption, ZixEncrypt
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Proven Content Filters

    To send an encrypted email, your employees simply create a message and hit ‘send'. Our content filters take care of the rest.

    Transparent Delivery

    When your employees receive an encrypted reply, the experience is just as easy. They simply open the encrypted email like regular email. No matter where they are or what device they use, if your customers and partners have email, they can easily receive encrypted email.

    Convenient Recipient Experience

    Our patented Best Method of Delivery ensures all messages are delivered in the most secure and easy manner possible, including transparent, pull and push methods. For pull delivery, secure web portals can be in the cloud or on-site. Also among our robust methods is secure PDF for statement delivery.

    Simplified Quarantined Messages

    If an email is quarantined, then employees, managers and IT receive notification to view the message and policy violations and can delete the email, or justify and release it for delivery.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Healthcare Company6%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Construction Company10%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Government11%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise21%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise45%
    Buyer's Guide
    Email Security
    April 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 13th in Secure Email Gateway (SEG). TitanHQ SpamTitan is rated 9.0, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP).

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.