We performed a comparison between ThreatLocker Protect and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Ability to get forensics details and also memory exfiltration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"The sandbox functionality is fantastic."
"ThreatLocker Allowlisting has all of these features integrated into one console, making it effective."
"We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"Application control, ring-fencing, and storage control are the most important features, followed closely by elevation."
"Every single feature has been invaluable."
"The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network."
"It can be managed from the cloud."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The initial setup is very straightforward."
"The most valuable feature is Data Loss Prevention (DLP)."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The SIEM could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The reporting could be improved."
"The portal can be a little overwhelming at times from an administration point of view. It displays a lot of information, and it's all useful. However, sometimes there is too much on the screen to sift through, especially if you're trying to diagnose a client's problem with a piece of software. Maybe something has stopped working since they updated it, and we need to see if ThreatLocker is blocking a component of that software."
"More visibility in the built-ins would be nice."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats."
"There are some times when applications get submitted, the hashes don't really line up."
"Adding applications to the allowlist can sometimes feel overwhelming."
"The snapshots used in the ThreatLocker University portal are outdated snippets and have not been updated in conjunction with the portal itself."
"The endpoint protection could always be stronger."
"Could include additional features such as an intrusion prevention system."
"The cost is very high and it should be lower to be more competitive."
"Notifications are not very good with Trend Micro."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"No built-in vulnerability scanner for management solutions."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. ThreatLocker Protect is rated 9.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". ThreatLocker Protect is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress and GravityZone Business Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our ThreatLocker Protect vs. Trend Micro ServerProtect report.
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