We performed a comparison between Sophos Email Appliance [EOL] and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The technical support is good and quick to resolve issues."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"There are several features that I consider valuable."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The basic features are okay and I'm satisfied with the Defender."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product's scalability is good."
"The interface makes it really easy to administer and configure."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The filtering aspect is the solution's most valuable feature."
"Email encryption, because it fulfills our business needs."
"This is a stable, scalable product that provides a reliable email protection layer."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"Symantec is a secure product."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The solution is excellent at blocking spam."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"I'd like some additional features any product can give me to protect our environment in a better way."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The pre-sales cost calculations could be more transparent."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The custom alerts have to improve a lot."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"There aren't enough advanced settings. They should offer more advanced options."
"The reporting functionality is in major need of improvement."
"Reporting could have more options for users to customize desired results."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The solution takes up a lot of memory."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The product must improve the user dashboards."
"Sometimes the solution picks up false positive for viruses during scans."
"This product would benefit from better integration with Symantec Endpoint Protection."
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Earn 20 points
Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Security while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email Appliance [EOL] is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email Appliance [EOL] is most compared with , whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection.
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