We performed a comparison between ShieldX and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."The web tutor and automatic rules by schedule are good features."
"It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
"The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The stability of the solution is excellent, as it is with other Fortinet products."
"The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"The security fabric is excellent."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"We were able to see what devices are talking to each other, giving us more visibility."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The solution offers good sandboxing."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"The solution is scalable."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"It is a stable solution."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"Fortinet needs to overhaul its documentation."
"The support system could be improved."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"The command line is complicated, and the interface could be better."
"Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"Because it's on cloud, it doesn't allow application of extra settings."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Its technical support services could be better."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
Earn 20 points
ShieldX is ranked 46th in Firewalls while Zscaler Cloud Firewall is ranked 24th in Firewalls with 15 reviews. ShieldX is rated 9.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". ShieldX is most compared with , whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, OPNsense, Cisco Secure Firewall and Check Point NGFW.
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