We performed a comparison between ServiceNow IT Operations Management and VMware Aria Cost powered by CloudHealth based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the tool's CMBD connection with Discovery. The solution is also flexible."
"Provides everything in one solution."
"It's easy to set up."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"The auto remediation feature has been most valuable. They have also introduced an AOP feature of ServiceNow that we are keen to explore."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"It is flexible. You can tune it, more or less, as you want."
"The solution is useful for cloud transparency and visibility in reports and dashboards that I have generated, especially the pre-populated dashboards."
"The most valuable thing I have found is the cost saving recommendations"
"The product is easy to use in terms of monitoring all the environments. It works for multiple clouds."
"This solution is fast and very easy to understand, even if you are not a technician."
"It's stable. For report presentation, it's been fast."
"The solution is good for cloud cost management."
"We use dashboards quite heavily, but one of the features that have really stood out is some of the policies we've created to alert us of particular situations."
"The pricing is rather competitive right now."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"The tool can be improved by including more detailed information to assist new users."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"There is room for improvement in the stability of ServiceNow."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"The Perspectives feature could be better."
"The export features regarding CSV files and specifically around identifying savings plans have room for improvement, as well as the drill-down features for reservation utilization."
"CloudHealth needs to start building out Turbonomics-types of features that help the customers who are using CloudHealth really understand everything down to the server level, the virtual machine level."
"The solution doesn't offer the best functionality, unfortunately. Some features just simply aren't on offer. The solution needs to offer more product milestones."
"It would be helpful to have a mobile version or a tablet version, especially for people who are outside of the office."
"They should provide information or tools to tune the cloud resources according to the environment size."
"The performance and accuracy of Cloud Health need to be improved."
"If you are working with the OS you need help and other connectors to get more information."
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ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews while VMware Aria Cost powered by CloudHealth is ranked 15th in Cloud Management with 9 reviews. ServiceNow IT Operations Management is rated 8.2, while VMware Aria Cost powered by CloudHealth is rated 8.6. The top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". On the other hand, the top reviewer of VMware Aria Cost powered by CloudHealth writes "Useful for Cloud transparency and visability". ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management, whereas VMware Aria Cost powered by CloudHealth is most compared with Azure Cost Management, IBM Turbonomic, VMware Aria Operations, Cloudability and BMC Helix Cloud Security. See our ServiceNow IT Operations Management vs. VMware Aria Cost powered by CloudHealth report.
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