SAP Customer Data Cloud vs Symantec Identity Governance and Administration comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"SAP CDC is very easy to use and the best part about this tool is its documentation."

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"Connector Xpress and Policy Xpress and the new interface.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""Streamlines user access, consolidates applications.""Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability.""Word mining and risk campaigns are the most valuable features of this solution.""The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places.""The solution is easy to scale.""It has good endpoint support and endpoint connectivity to different versioning endpoints."

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Cons
"I have struggled to give different access to different users in the same application."

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"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.""We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules.""The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.""Identity Manager has a lack of entitlement support, unlike other products that I have worked with.""It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful.""They should easier and better integration with other software.""The development process to create this connector is not as easy as I would like.""The product works slowly while accessing cloud-native solutions."

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Pricing and Cost Advice
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  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
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    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with third-party vendors. Additionally, cloud networking features and Azure, AWS, and… more »
    Ranking
    2nd
    out of 3 in Social Login
    Views
    21
    Comparisons
    18
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    20th
    Views
    851
    Comparisons
    516
    Reviews
    5
    Average Words per Review
    403
    Rating
    6.4
    Comparisons
    Also Known As
    Gigya Customer Identity Management
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Overview

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Acciona, Core Blox, DBS
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company15%
    Computer Software Company13%
    University12%
    Retailer9%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise8%
    Large Enterprise74%

    SAP Customer Data Cloud is ranked 2nd in Social Login while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SAP Customer Data Cloud is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine).

    We monitor all Social Login reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.