We performed a comparison between Polarion ALM and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the solution’s stability."
"Polarion ALM's integration is very good and easy to use."
"It offers good performance."
"The solution offers good integration."
"Scalability is good...The integration is quite good."
"The technical support is quite good."
"The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner."
"It meets with everybody's needs without having to grab plugins."
"The program is stable."
"The solution is scalable."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The interface is extremely user-friendly."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The PPM module is an excellent service."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The solution needs to improve its user experience and graphics."
"Technical support needs some improvement."
"Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more."
"One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic."
"The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"Test management lacks an automated process."
"The interface for this solution needs to be made more user-friendly to provide a better user experience."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The product comes with little options out of the box."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
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Polarion ALM is ranked 8th in Enterprise Agile Planning Tools with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Polarion ALM is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Polarion ALM is most compared with Jira, Microsoft Azure DevOps, Codebeamer, PTC Integrity and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab. See our Polarion ALM vs. ServiceNow Strategic Portfolio Management report.
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