Polarion ALM vs ServiceNow Strategic Portfolio Management comparison

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1,850 views|1,244 comparisons
84% willing to recommend
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3,292 views|2,359 comparisons
96% willing to recommend
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Executive Summary

We performed a comparison between Polarion ALM and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Polarion ALM vs. ServiceNow Strategic Portfolio Management Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I am impressed with the solution’s stability.""Polarion ALM's integration is very good and easy to use.""It offers good performance.""The solution offers good integration.""Scalability is good...The integration is quite good.""The technical support is quite good.""The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner.""It meets with everybody's needs without having to grab plugins."

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"The program is stable.""The solution is scalable.""The most important feature of ServiceNow IT Business Management is flexibility.""The interface is extremely user-friendly.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The PPM module is an excellent service.""The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."

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Cons
"The solution needs to improve its user experience and graphics.""Technical support needs some improvement.""Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more.""One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic.""The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on.""The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve.""Test management lacks an automated process.""The interface for this solution needs to be made more user-friendly to provide a better user experience."

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"ServiceNow IT Business Management could improve by adding better artificial intelligence.""The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer.""The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects.""The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure.""The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor.""The product comes with little options out of the box.""The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."

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Pricing and Cost Advice
  • "The license model is okay for large companies but would be quite expensive for smaller enterprises."
  • "If the pricing would come down and it was more affordable then we wouldn't have to switch."
  • "Our license for Polarion ALM is yearly. And it's not the cheapest tool that we've looked at. So if we had made our decision purely based on the licensing cost, we wouldn't have selected Polarion."
  • "The solution is expensive."
  • "Software for medical devices is always expensive."
  • "You have to pay around 50-60 euros per user."
  • "It is an expensive product."
  • More Polarion ALM Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:At the moment, I haven't looked in-depth into what needs improvement in the product. Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that… more »
    Top Answer:I work in an industry where I mainly look after the requirements, for which I use Polarion ALM.
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Ranking
    Views
    1,850
    Comparisons
    1,244
    Reviews
    10
    Average Words per Review
    412
    Rating
    8.0
    Views
    3,292
    Comparisons
    2,359
    Reviews
    15
    Average Words per Review
    557
    Rating
    7.8
    Comparisons
    Also Known As
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Engineering Ingegneria Informatica, IBS AG, Zumtobel Group
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Manufacturing Company31%
    Healthcare Company23%
    Transportation Company15%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Manufacturing Company23%
    Computer Software Company13%
    Healthcare Company9%
    Financial Services Firm4%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Hospitality Company6%
    Agriculture6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Polarion ALM vs. ServiceNow Strategic Portfolio Management
    March 2024
    Find out what your peers are saying about Polarion ALM vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Polarion ALM is ranked 8th in Enterprise Agile Planning Tools with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Polarion ALM is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Polarion ALM is most compared with Jira, Microsoft Azure DevOps, Codebeamer, PTC Integrity and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab. See our Polarion ALM vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Enterprise Agile Planning Tools vendors.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.