We performed a comparison between PingID and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems.
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It's pretty stable as a product."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"We use the product to run different reports."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The product is relatively easier to use than other identity management products."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"The solution is easy to scale."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Governance."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It offers a nice price. It's mid-range."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"We have encountered instances where it is not easy to do authentication."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The management console needs to be improved. PingID should revise it."
"The solution should allow for better integration with other platforms and the UBT."
"PingID would benefit from a better user interface for integration."
"They should easier and better integration with other software."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The solution is not the best or the fastest available."
"The development process to create this connector is not as easy as I would like."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
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PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. PingID is rated 8.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine).
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