We performed a comparison between Perimeter 81 and Symantec Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The feature that I have found to be most valuable is the reputation that the company has regarding privacy. Nowadays, this is critical, especially when you do all of your work online."
"It keeps us all accountable and ensures secure internet connections while we all work remotely."
"Logging back into Perimeter 81 is relatively user-friendly as I just need to re-type my Windows credentials in to access the VPN."
"Distributing the agent was very simple, allowing us to enforce security posture on our devices (i.e. S1, Disk-encryption, etc.)."
"Their split tunneling feature has been very valuable to our company since implementing the Perimeter 81 solution."
"It helps to quickly get access to the pages I need."
"The solution provides us with an easy way to configure and join the VPN with Perimeter 81."
"The ease of use not only translates to quick adoption rates - it also ensures that our employees remain compliant with our cybersecurity protocols, enhancing the overall security posture of our organization."
"It offers an easy initial setup."
"It is a stable solution."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"It has a faster implementation process compared to other products."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"The most valuable features are the website blocking capability and SSL interception."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"One of our challenges is ensuring the security of our cloud-based operations."
"A Google Chrome extension would be handy instead of logging into the app."
"In the future, maybe P81 can improve the network traffic balancing and redundancy."
"Currently, I am not able to define a different country or location, which can result in negative experiences as the tool is being recognized by websites and this can make it difficult to access them or force me to disable the program temporarily."
"Offering in-app explanations detailing what each feature does, its benefits and potential use cases can help users better understand and utilize the tool to its full potential."
"I'd love to learn more about all of the features. Maybe a monthly spotlight of features or having a banner that explains more ways certain features could be used would be helpful."
"There are a few areas where the solution could be improved. For instance, we sometimes encounter connectivity issues, which can be problematic. Recently, I experienced a connectivity issue while trying to move to Azure. Connectivity issues can be quite frustrating."
"In order to have to bypass the login using the website, a good feature for Perimeter 81 to have is a login instance in the Perimeter 81 application. I'm using a Mac and we don't have that functionality."
"The interface could be made more user-friendly."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"The reports could be better."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"Difficult and time-consuming to deploy and update."
"The platform’s data center is not capable of managing most of the traffic."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
Perimeter 81 is ranked 8th in Secure Web Gateways (SWG) with 22 reviews while Symantec Secure Web Gateway is ranked 32nd in Secure Web Gateways (SWG) with 10 reviews. Perimeter 81 is rated 9.2, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Perimeter 81 writes "Great SAML and SCIM support with the ability to deploy site-2-site tunnels with specific IP restrictions". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". Perimeter 81 is most compared with Zscaler Zero Trust Exchange, Cato SASE Cloud Platform, Prisma Access by Palo Alto Networks, Cloudflare Access and Tailscale, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG. See our Perimeter 81 vs. Symantec Secure Web Gateway report.
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