We performed a comparison between OpenText Operations Bridge and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."It's a very good product overall."
"The event correlation is the most valuable aspect of the solution."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The most valuable feature is its ability to integrate with everything."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The alert calling feature is the best because notifications are delivered via phone messages."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The most valuable feature of the solution is helpdesk escalation."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"Implementation could be improved."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The setup process can get a little bit complex."
"The price is quite expensive, and because of this, we may try another solution."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. OpenText Operations Bridge is rated 7.8, while Splunk On-Call is rated 8.6. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .
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