We performed a comparison between OpenText MBPM and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The solution offers excellent workflows."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The solution is able to support the size and scale required."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature is the situational layer cake."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The stability has been good. We haven't had any issues."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
"Its implementation in the public sector was a bit complex."
"This is a quite expensive product."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The cost of licensing could be improved."
"The solution would benefit from more integration capabilities."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. OpenText MBPM is rated 7.0, while Pega BPM is rated 8.2. The top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OpenText MBPM is most compared with Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our OpenText MBPM vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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