We performed a comparison between OpenText AppWorks and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"One of the most useful features is the code is customizable, we can make it our own."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."
"It is very easy to build applications on the product."
"The solution's flexibility and quick turnaround are valuable."
"We can create multiple applications simultaneously with it."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"The deployment process is quite straightforward."
"The product’s MIS feature is very valuable to us."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"There is room for improvement in the pricing structure."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The integration could improve."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"AppWorks could be improved by including BPM simulation."
"The crucial missing element is the archival function."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"The user interface and the user experience should be improved."
"Sometimes technical support does not answer our queries."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
"The platform's technical support services need improvement."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. OpenText AppWorks is rated 7.8, while Zoho Creator is rated 8.6. The top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Appian. See our OpenText AppWorks vs. Zoho Creator report.
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