We performed a comparison between One Identity Safeguard and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what."
"The initial setup is very easy."
"It's a good solution for managing identities under OneFile for authorization."
"The Transparent Mode is the number one advantage of the product."
"The identity discovery is good, and the performance is pretty good value."
"One Identity Safeguard is stable and provides great performance."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The deployment affects our privileged users because it takes a long time for them to request privileges, which impacts the SLA."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or solution for some bugs. A feature I found in a competitor would make One Identity Safeguard better, and that is the ability to load balance the traffic in the target."
"The GUI has room for improvement because it is confusing and cumbersome."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
Earn 20 points
One Identity Safeguard is ranked 4th in Privileged Access Management (PAM) with 38 reviews while UserLock is ranked 21st in Authentication Systems. One Identity Safeguard is rated 8.2, while UserLock is rated 10.0. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and AlertEnterprise Enterprise Guardian.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
