NetSuite ERP vs Sage CRM comparison

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NetSuite Logo
3,671 views|2,202 comparisons
81% willing to recommend
Sage Logo
346 views|227 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NetSuite ERP and Sage CRM based on real PeerSpot user reviews.

Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP.
To learn more, read our detailed Cloud ERP Report (Updated: April 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's integrated into everything well so you can navigate and use it in a very simple way.""NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.""The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools.""It offers reporting flexibilities that were previously unavailable to us.""As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community.""The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.""NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level.""We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."

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"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool.""We have found the solution to be stable.""The solution's technical support is fast to respond.""The part I like the most is the reporting.""It has been helpful for opportunity management and lease management.""The Sage Accpac solution has definitely been the most valuable because the finance features are excellent.""Sage CRM is flexible, customizable, and user-friendly."

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Cons
"Many features such as local taxation and fund management are not there yet.""There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect.""It would be great if they offered localization for Central America.""NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it.""The solution is not user-friendly and it is complex to use.""The solution's initial setup process was complex.""Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there.""The solution could be more stable."

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"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.""With regards to monitoring the transaction with alerts, it could be better.""Its user interface could be better.""The scalability of this solution depends on whether you have a team that can configure it for scale.""Sage CRM doesn't have a dashboard for dynamic reporting.""From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.""I would like Sage to improve their UI."

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Pricing and Cost Advice
  • "I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
  • "When people buy ERP, it's a competitive situation and the pricing is paramount."
  • "It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
  • "There is an annual license required to use this solution."
  • "The price of the solution is quite high."
  • "NetSuite ERP has a cost per module you want to use, and then you have the license per user."
  • "Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
  • "It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
  • More NetSuite ERP Pricing and Cost Advice →

  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
  • More Sage CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It offers reporting flexibilities that were previously unavailable to us.
    Top Answer:The cost can vary depending on the company's size, the number of users, and the service providers. It's not a fixed amount, and it depends on specific requirements and agreements with the service… more »
    Top Answer:Our interactions with Oracle have not always been positive. Obtaining clear and transparent information on costs has been challenging, and we often struggle to understand the details of the invoices… more »
    Top Answer:The solution's technical support is fast to respond.
    Top Answer:Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team… more »
    Top Answer:In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it… more »
    Ranking
    1st
    out of 18 in Cloud ERP
    Views
    3,671
    Comparisons
    2,202
    Reviews
    11
    Average Words per Review
    637
    Rating
    7.7
    19th
    out of 169 in CRM
    Views
    346
    Comparisons
    227
    Reviews
    5
    Average Words per Review
    394
    Rating
    8.2
    Comparisons
    Learn More
    Overview

    NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.

    NetSuite ERP Features

    NetSuite ERP has many valuable key features. Some of the most useful ones include:

    • E-commerce: NetSuite ERP provides a platform for creating and managing online stores, enabling organizations to sell products and services online.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Multi-currency support: NetSuite ERP supports multiple currencies, making it suitable for organizations operating in multiple countries.
    • Global tax management: With its support for global tax management, organizations can manage tax compliance in multiple jurisdictions.
    • Real-time visibility: The solution’s real-time visibility at local, regional and headquarter levels, enables organizations to standardize business processes across all divisions and subsidiaries.
    • General Ledger: With NetSuite's general ledger capabilities, accounting professionals gain flexibility and visibility, richer reporting functionality, enhanced audit trails and the ability to customize account types, transactions and reporting segments to meet unique business requirements.

    NetSuite ERP Benefits

    There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:

    • Simplify your business: With the solution you can manage accounting, inventory, operations, distribution and more from a single application. Users can also automate manual processes to save time and free up resources to better serve customers, identify new opportunities, and outpace the competition.
    • Supply chain optimization: The solution makes it easy to control the flow of goods across the value chain, from suppliers to customers.
    • Flawless order management: NetSuite ERP helps organizations error-proof order management and procurement.
    • Increased warehouse efficiency: With NetSuite ERP, users can optimize the putaway process and reduce picking errors.

    Reviews from Real Users

    NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.

    GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”

    Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”

    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
    Avis, Fuji Xerox, Formula 1
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Non Profit15%
    Integrator8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Educational Organization38%
    Computer Software Company10%
    Manufacturing Company6%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    Company Size
    REVIEWERS
    Small Business65%
    Midsize Enterprise21%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise46%
    Large Enterprise33%
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    Cloud ERP
    April 2024
    Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP. Updated: April 2024.
    769,976 professionals have used our research since 2012.

    NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. NetSuite ERP is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales.

    We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.