We performed a comparison between Microsoft Entra ID and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that you can run it on-premises. I also like that I can use Azure at any time as the main one."
"What I like about Microsoft Authenticator is that it has good features. I also like that the tool is straightforward to use. Microsoft Authenticator also has a good UI that's very simple to use. I also like that I didn't find any limitations or negative aspects from the features of the tool because Microsoft Authenticator is not an extensive application. It has a two-factor based authentication which validates the user through the password, then it approves authentication."
"The portal version of the Azure active directory is pretty robust."
"The two-step authentication is the most valuable."
"Microsoft Authenticator is highly secure."
"We have not had any formal issues with scalability."
"Installation is straightforward. It only took a couple of hours to set everything up."
"We use Verified ID to select and deselect users. During the pandemic, we had many users who left our organization or were no longer involved in certain projects but had their user credentials with them. To prevent data loss and data piracy, we deselected those remote users from Active Directory, and it was a very quick process."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The product needs to be more user-friendly."
"Microsoft Authenticator can improve their notifications because sometimes, my team doesn't receive notifications about app updates and authentication failures."
"The Cloud Provisioning Agent cannot provision a lot of the information that AD Connect does. For starters, the lightweight version cannot synchronize device information. If you have computers on-premises, the information about them will not be synchronized by the Cloud Provisioning Agent. In addition, if you have a user on the cloud and he changes his password, that information should be written back to the on-premises instance. But that workflow cannot be done with the lightweight agent. It can only be done with the more robust version."
"The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."
"There is a concept of cross-tenant trust relationships, which I believe Microsoft is actively pursuing. That is something which in the coming days and years to come by will be very key to the success of Azure Active Directory, because many organizations are going into mergers and acquisitions or spinning off new companies. They will still have to access the old tenant information because of multiple legal reasons, compliance reasons, and all those things. So, there should be some level of tenant-level trust functionality, where you can bring people from other tenants to access some part of your tenant application. So, that is an area which is growing. I believe Microsoft is actively pursuing this, and it will be an interesting piece."
"The permission management is a mess."
"If somebody is using an IdP or an identity solution other than Active Directory, that's where you have to start jumping through some hoops... I don't think the solution is quite as third-party-centric as Okta or Auth0."
"The documentation could be better."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
Earn 20 points
Microsoft Entra ID is ranked 1st in Authentication Systems with 190 reviews while UserLock is ranked 11th in Authentication Systems. Microsoft Entra ID is rated 8.6, while UserLock is rated 10.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo, whereas UserLock is most compared with Cisco Duo, Fortinet FortiAuthenticator, Silverfort, Aruba ClearPass and OpenIAM Identity Governance. See our Microsoft Entra ID vs. UserLock report.
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