We performed a comparison between Kryon RPA and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."
"We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
"The most valuable features for our organization are the automatic processes which save main power in the back office."
"The most valuable features are workflow and process automation."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The drag and drop functionality is quite good."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The pricing of the solution is quite good."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"It is stable and scalable."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The product has some constraints and performance issues."
"The solution could use some AI integrated features."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"There is really nothing special about the capabilities of this product."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The technical support must be improved."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Kryon RPA is rated 8.4, while Tungsten RPA is rated 7.4. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Kryon RPA vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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