We performed a comparison between Knack and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The security is the most valuable feature, in particular, the way I can give different access to different areas to different people, so you can really fine-tune access for different users."
"The product's most advantageous feature is platform innovation."
"We have seen a big improvement in the experience that we want to create for our end users."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"It can integrate anywhere, and you can make any kind of workflow."
"It is a stable solution...It is a scalable solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"Scalability-wise, it is a very good solution."
"The user interface for the systems that you build can use some improvement because as it is now, you have to do a lot of HTML and CSS to make it look modern."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The price is a bit high and can be a bit of a barrier for some customers."
"The UI is not intuitive."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"It's not quick or cheap."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
Earn 20 points
Knack is ranked 30th in Rapid Application Development Software while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Knack is rated 9.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Knack writes "Flexible and granular security options, good filtering, and the pricing model is cost-effective". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Knack is most compared with Caspio, Microsoft Power Apps, Salesforce Platform, AppSheet and Amazon AWS, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix.
See our list of best Rapid Application Development Software vendors and best No-Code Development Platforms vendors.
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